Points positifs : generally fast, easy, car was clean and in good operating shape
Points négatifs : they charged me $21 long after I returned it for a 'lower-than-full' reading of the gas tank, which was completely false - i filled it up less than 2 miles from the airport dropoff. that type of nickel-and-diming will make me not do business with hertz again.
Points positifs : Good stuff, good car
Points négatifs : The total amount isn't the real. I spent 100 dollars more than the website show me
Points positifs : drop off was easy
Points négatifs : they gave me non hybrid car. ruined my trip and would do nothing to fix it
Points positifs : Staff was friendly and the pickup/drop off process was easy.
Points négatifs : In terms of cleanliness, overall appeared clean, but while driving on the interstate in the evening when the sun was getting low, the inside of the windshield was so filmed over, I couldn't see. I had no means of cleaning it myself. Not just a clean issue, but most definitely a safety issue too.
Points positifs : The staff person was friendly and trying his best to juggle multiple responsibilities on his own. The location of the rental was very convenient - no shuttle needed and easy drop off.
Points négatifs : I think they just needed more staff available - I ended up with an uncleaned car because the staff person couldn’t clean it and help the line of customers at the same time. I was fine doing this instead of waiting, but this guy needed more help.
Points positifs : All they had available was a super small car that was not safe to have kids in back. The attendant was in sympathetic and I engaged in helping find San alternative so did NOT rent a car from hertz
Points négatifs : Car was not wash from last renter. Outside front of car was covered with dead bugs. Outside of car had several paint chips and a few dentss. I reported to Hertz customer service.
Points positifs : Mark H. helped me and he was VERY helpful. There was an issue with my reservation and he helped to resolve it and made sure I got on my way.
Points positifs : The staff was friendly.
Points négatifs : I had to wait long because another customer ahead of me had difficulty with their credit/debit card.
Points négatifs : The desk was closed when my flight landed and I was unable to pick up my car. I had to get another at a different rental counter and yet Hertz still charged me.
Points positifs : Drop off was easy
Points négatifs : There was an error and my reservation and I had to add a day which increased it by $100, pretty steep for just one day
Points positifs : The pick and drop off were easy and effortless
Points négatifs : I used a car from Florida, so when I used it in the winter in Michigan, the wiper fluid was unusable because it was frozen. I think thorough consideration of environment should be consideration with all aspects of the vehicle
Hertz possède 2 succursales à Kalamazoo. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.