Points négatifs : I waited for over an hour for Hertz to tell me they couldn't even rent me the truck I pre-ordered because it had been in recall. Hertz did not tell me before hand or arrange a different truck. I had to get a ride to a different rental company.
Points positifs : Friendly desk staff.
Points négatifs : Disrespectful pick up routine, took over 20 minutes with staff member repeating how much cleaning cost over and over as if i was some sort of frat boy. Car was damaged on pick up, so they don’t seem to fix them when something happens. Will not be back.
Best rental car business!
Points positifs : Everything from pick up to drop off, amazing experience!
Points négatifs : If anything, a discount or free upgrade would be cool
Points positifs : The car itself was great and got excellent gas miliage.
Points négatifs : We typically rent from Enterprise where they do not charge for a spouse who will also be driving. We decided on Hertz because they had a great deal but when we added the extra driver price it ended up being the same as what Enterprise would have been and Enterprise will pick you up and drop you off.
Good car, great service
Points positifs : Rebecca and Alex provided outstanding customer service for pickup. Because I returned the car after hours, I didn’t see them at drop off, but I trust that too went smoothly.
Points négatifs : The seat in the Fiesta didn’t feel that comfortable to me, but it was good enough, and not important enough to make time to explore adjustments.
Points négatifs : Scheduled a pickup for Saturday and arrived at the location around 11:50am. The sign said they closed at noon but the door was already locked and nobody was answering the phone. Ended up renting from a different company at the local airport terminal.
Points positifs : I liked the clean and size of the full sized car. Lots of space for our luggage.
Points négatifs : The small lot, so not a lot of options to choose from.
Points négatifs : Wasn’t warned or informed that I needed a credit card and was told I couldn’t rent a car even with a funds on a bank card. A hold would be done on the card and that was fine but then an additional credit check was proposed even with the option of choosing the insurance. Wasn’t approved to pick the car up after waiting an hour to be told no.
Points positifs : Nothing
Points négatifs : I went to two different Hertz rental car agencies and both of them said they had no cars to give me even though I supposedly have a reservation.
They wouldn't give me the rental yet charged me the money.
Points négatifs : And they were beyond rude in the process.
No car avaible when we prepaid.
Points positifs : The car was clean.
Points négatifs : Car was not avaible at pick up time even though we reserved and prepaid online. Huge miscommunication between kayak booking at the Hertz rental location.
Points négatifs : the
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Salem.
Hertz possède 1 succursale à Salem. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.