Points positifs : Staff was friendly and helpful!
Points négatifs : Hours are somewhat restrictive ... closing at 5p seems early!
Points négatifs : The car was about 1/8 below a full tank. And then the car showed that one of the rear tires was very low which I didn’t notice until I was off the lot but it made me a bit nervous while on the highway.
Points positifs : The staff was very friendly and helpful.
Points positifs : Fast and easy rental experience with a great price.
Points positifs : Price in comparison to other rental places. Available rental at short notice. Model of car given, Jeep Wrangler, a fun vehicle.
Points négatifs : Upholstery was stained.
Points positifs : Grate service!....and friendly environment.
Really Smooth Experience!
Points positifs : We had a great experience with the rental car through our weekend.
Points positifs : It was roomy and had XM Radio included. The seats initially seemed uncomfortable but I put 800 miles on it and no back pain. Gas milage was about 23 highway. Way worse in the city.
Points négatifs : I would have preferred a Chrysler Pacifica but I guess those are considered premium. The windscreen cracked...IDK what that's going to cost :(
What is with Nissan vehicles?
Points positifs : Typical easy Hertz experience.
Points négatifs : I've rented three Nissans in the past few months, 2x from Hertz and once from Dollar. What is with the transport shipping tape adhesive goo left on the doors??? All three cars! It certainly doesn't affect usage of the vehicle, but it looks bad. Somebody, take some WD40 out there, soak the adhesive, and clean it off!
Good deal, easy process
Points positifs : Small airport, easy pick up and drop off right on the premises. Friendly staff.
Points négatifs : A little slow as car was not quite ready. Their vacuum had broke
Points négatifs : They gave away my car because I was 4 hours late to the pick up. I was commuting from another city with family, the reservation was fully prepaid, and I wasn't told I had to pick up the car within their 2 hour pick up window nor was that listed in my confirmation email. They eventually put me in a lower class car but overall not the best experience.
Points positifs : I rent cars often, and it's mostly fine.
Points négatifs : I rented a car online and on the day to pick it up, but i ended up getting into the airport a couple of hours after I had put my rental down to start. By the time I got to the counter, I was 2.5 hours past my start time. The guy that worked there just looked at me and said, "Oh I'm sorry, but we rented your car since we thought you were a no-show. There are actually no other cars left here at the airport to rent." (It was a smaller airport.) Sure enough, nothing was left. Fine, understandable, but they still charged me for the entire week, saying "Oh, well this was a guaranteed rental." To which I said, "Well then if it was guaranteed, it should have sat in that parking lot for a week whether or not I came to pick it up." So I got picked up, drove to the other side of town to the other hertz rental place which thankfully still had cars, and finally got one. The girl at the counter had to talk to a few people to allow me to switch my ("guaranteed") rental to that location, and then they ended up charging me a (small, but still) fee for changing the location. At that point, I was already half an hour late for where I was supposed to be and didn't have the time to fight it since I just needed to get on the road. It all worked out, though a bit frustratingly, and it just caused a lot of trouble with schedule. In the end, I'm just frustrated that I got charged to move the rental. Not sure I'll be renting hertz in the future if I can avoid it.
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Non (selon nos données)