Hôtels près de IAHCSMM 2020 Annual Conference & Expo

Points positifs : Being on time

Points négatifs : Nothing you guys did great thank you so much.

Points positifs : Water station!

Points positifs : Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Points positifs : Great crew, good in-flight movies. Good food.

Points négatifs : Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.

Points négatifs : It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Points positifs : The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Points négatifs : The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Points positifs : New plane, great seating.

Points négatifs : Food should be tastier and boarding should be more efficient and on time.

Points positifs : The on-board entertainment

Points négatifs : More food, more water

Points positifs : All services were very good.

Points négatifs : Overnight sleeping in extended seats in Business Class were cramped.

Points positifs : Amazing punctuality, both on the way out to Lisbon and on the return to London.

Points négatifs : Cannot really think of anything that needed attention on these flights.

Points positifs : The food was great and the screw were nice and young .

Points négatifs : The boarding process and charging 95 dollars for an extra bag is crazy.

Points positifs : Average friendliness of crew, paying for extra leg room seat is a must

Points négatifs : Food with a taste, rather than dull