Avis des voyageurs
Note globale
5,3
Correct
Basé sur 50 avis
Note générale
5,5
Embarquement
5,9
Confort
5,7
Équipage
5,8
Divertissements
4,5
Restauration
4,9
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,3
Points positifs : Seat was good and good entertainment options
Points négatifs : I have never before experienced such a complete and utter lack of communication to passengers, while we were delayed for hours and being told nothing - no updates, flight crew was unresponsive and unhelpful and then did nothing to rectify or apologize to customers. Not flying royal air Maroc again
avis de
-
2,6
Points positifs : Baggage handlers went on strike, no communication from anyone at royal air morac before boarding. We sat in the plane for over two hours which is against the law in Morocco. Crew offered no help for compensation for our time and attempted to silence a passenger letting us know of our options.
Points négatifs : Not operate as an airline.
avis de
-
2,0
Very poor service.
Points positifs : Flight is cheap comparatively.
Points négatifs : There was long wait after boarding, uncomfortable, no entertainment in long flight, everything is chargeable, even for water they charge a lot. If u buy anything in flight u get currency of different country which is not usable. Very bad service.
avis de
-
3,6
Even cattle in transport get treated better than this
Points positifs : The plane stayed in the air when it was supposed to.
Points négatifs : The airline makes you pay for water - when you're stuck on a four-hour flight, that's simply inhuman. My companion and I weren't seated together, but fortunately it wasn't a full flight and we could be moved around. Everything looks cruddy, dingy and old. Recorded announcements threatened us with dire consequences if we stole the life vests or broke any laws or assaulted the crew. It was a dismal experience (and this was the better of our two flights on Air Asia, the other was awful).
avis de
-
2,0
Changing return schedule with last minute service bad service
Points positifs : Nothing
Points négatifs : Bad service , not friendly and change schedule with last minute. The last time I'll take this plane
avis de
-
4,0
Points négatifs : Very tight seats Late departure and no announcement or notification from airline staff
avis de
-
8,0
Points positifs : Everything was running smoothly
avis de
-
8,0
bottle of duty free removed from checked baggage
Points négatifs : bought a bottle of duty free and checked it. when I retrieved my bag the zippers were apart 5 inches and the bottle had been removed. would like an explanation.
avis de
-
2,0
I have not taken the flight yet
Points positifs : I would like to take my flight in time, i wasted all day in the airport yesterday, and the last night they told me that i was not going to fly. Currently i am in the airport and the people in air asia gave diferent information, my flight was at 7:30 am, and it change again at 9:30 am. I am very angry, I will never take another flight with air asia.
Points négatifs : Everything
avis de
-
2,0
Cancelled flight
Points négatifs : My flight was cancelled. I booked it several months in advance and it was cancelled one month before my trip. I had to find a flight elsewhere at nearly double the price or spend all day flying from Sydney to Malaysia then finally to Bali. I would not recommend this airline. It also took several months to get my refund and the only responses I received were from their twitter account.
avis de
-
2,0
Worset airlines ever
Points négatifs : Delayed the flight without annoucment or apolgies Crew is unpolite
avis de
-
4,0
Unfriendly Crew
Points positifs : On time and tasty prebooked meal.
Points négatifs : Really unfriendly crew, boarding was a mess and the airplane wasn't clean
avis de
-
6,0
Be prepared to get ur boarding passes very EARLY!
Points positifs : The flight attendants were attentive.. Arrived in Sydney an hour early.
Points négatifs : They don't accommodate when you are trying to get some shut eye.. I was told I could not move from seats even though there were so many available around me.
avis de
-
4,6
Points négatifs : Delayed boarding was not so good ---- But overall good
avis de
-
2,0
Points positifs : Was terrible
Points négatifs : Was a terrible fligth, the plane was very old
avis de
-
6,6
Value and efficiency
Points positifs : Loved the quiet zone, ease of boarding and the great crew.
Points négatifs : Baggage collection was 45 minutes but might have been because we were 45 minutes early
avis de
-
4,6
Low cost, low class.
Points positifs : Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.
Points négatifs : Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.
avis de
-
2,0
Points négatifs : I was charged an extra fee of IDR 409000 in cash at the airport. According to the manager at the time, my payment was refunded and I needed to pay again! Also, I was separated from my mother whom I was travelling at the time when I specifically asked to be seated together. Again, they demanded extra payment for their mistake. Again in cash!! Unbelievable!
avis de
-
3,6
Points positifs : Hotspot chair
Points négatifs : No entertainment , no blanket , no wifi
avis de
-
6,0
Jakarta
Points négatifs : am the parent of a passenger. I wasn't able to track the fkight through a flight tracker app nor the airport site. Not happy about that. The flight couldn't be found.
avis de
-
2,0
Le retour en dernière minute service mauvais service
Points positifs : Rien
Points négatifs : Service nul, désagréable et changer l'horaire de dernière minute. La dernière fois j'irai plutôt là que l'avion
avis de
-
4,0
Points négatifs : Très très serré sièges Départ tardif et n'annonce ou une notification de compagnies aériennes
avis de
-
8,0
Points positifs : Tout fonctionne bien
avis de
-
6,0
Soyez prêt à prendre les cartes d'embarquement très tôt!
Points positifs : Les agents de bord étaient attentifs. Arrivé à Sydney une heure d'avance
Points négatifs : On m'a dit que je ne pouvais pas changer de sièges, même s'il y avait tant de places disponibles autour de moi.
avis de
-
2,0
Points positifs : C'était horrible.
Points négatifs : un désastre, l'avion était très vieux
avis de
-
3,6
Points négatifs : Il n'y avait pas de divertissements, pas couverture, pas de wifi
avis de
-
8,0
Points positifs : Everything was running smoothly
avis de
-
8,0
bottle of duty free removed from checked baggage
Points négatifs : bought a bottle of duty free and checked it. when I retrieved my bag the zippers were apart 5 inches and the bottle had been removed. would like an explanation.
avis de
-
6,6
Value and efficiency
Points positifs : Loved the quiet zone, ease of boarding and the great crew.
Points négatifs : Baggage collection was 45 minutes but might have been because we were 45 minutes early
avis de
-
8,0
Points positifs : Tout fonctionne bien
avis de
-
4,3
Points positifs : Seat was good and good entertainment options
Points négatifs : I have never before experienced such a complete and utter lack of communication to passengers, while we were delayed for hours and being told nothing - no updates, flight crew was unresponsive and unhelpful and then did nothing to rectify or apologize to customers. Not flying royal air Maroc again
avis de
-
2,6
Points positifs : Baggage handlers went on strike, no communication from anyone at royal air morac before boarding. We sat in the plane for over two hours which is against the law in Morocco. Crew offered no help for compensation for our time and attempted to silence a passenger letting us know of our options.
Points négatifs : Not operate as an airline.
avis de
-
2,0
Very poor service.
Points positifs : Flight is cheap comparatively.
Points négatifs : There was long wait after boarding, uncomfortable, no entertainment in long flight, everything is chargeable, even for water they charge a lot. If u buy anything in flight u get currency of different country which is not usable. Very bad service.
avis de
-
3,6
Even cattle in transport get treated better than this
Points positifs : The plane stayed in the air when it was supposed to.
Points négatifs : The airline makes you pay for water - when you're stuck on a four-hour flight, that's simply inhuman. My companion and I weren't seated together, but fortunately it wasn't a full flight and we could be moved around. Everything looks cruddy, dingy and old. Recorded announcements threatened us with dire consequences if we stole the life vests or broke any laws or assaulted the crew. It was a dismal experience (and this was the better of our two flights on Air Asia, the other was awful).
avis de
-
2,0
Changing return schedule with last minute service bad service
Points positifs : Nothing
Points négatifs : Bad service , not friendly and change schedule with last minute. The last time I'll take this plane
avis de
-
4,0
Points négatifs : Very tight seats Late departure and no announcement or notification from airline staff
avis de
-
2,0
I have not taken the flight yet
Points positifs : I would like to take my flight in time, i wasted all day in the airport yesterday, and the last night they told me that i was not going to fly. Currently i am in the airport and the people in air asia gave diferent information, my flight was at 7:30 am, and it change again at 9:30 am. I am very angry, I will never take another flight with air asia.
Points négatifs : Everything
avis de
-
2,0
Cancelled flight
Points négatifs : My flight was cancelled. I booked it several months in advance and it was cancelled one month before my trip. I had to find a flight elsewhere at nearly double the price or spend all day flying from Sydney to Malaysia then finally to Bali. I would not recommend this airline. It also took several months to get my refund and the only responses I received were from their twitter account.
avis de
-
2,0
Worset airlines ever
Points négatifs : Delayed the flight without annoucment or apolgies Crew is unpolite
avis de
-
4,0
Unfriendly Crew
Points positifs : On time and tasty prebooked meal.
Points négatifs : Really unfriendly crew, boarding was a mess and the airplane wasn't clean
avis de
-
6,0
Be prepared to get ur boarding passes very EARLY!
Points positifs : The flight attendants were attentive.. Arrived in Sydney an hour early.
Points négatifs : They don't accommodate when you are trying to get some shut eye.. I was told I could not move from seats even though there were so many available around me.
avis de
-
4,6
Points négatifs : Delayed boarding was not so good ---- But overall good
avis de
-
2,0
Points positifs : Was terrible
Points négatifs : Was a terrible fligth, the plane was very old
avis de
-
4,6
Low cost, low class.
Points positifs : Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.
Points négatifs : Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.
avis de
-
2,0
Points négatifs : I was charged an extra fee of IDR 409000 in cash at the airport. According to the manager at the time, my payment was refunded and I needed to pay again! Also, I was separated from my mother whom I was travelling at the time when I specifically asked to be seated together. Again, they demanded extra payment for their mistake. Again in cash!! Unbelievable!
avis de
-
3,6
Points positifs : Hotspot chair
Points négatifs : No entertainment , no blanket , no wifi
avis de
-
6,0
Jakarta
Points négatifs : am the parent of a passenger. I wasn't able to track the fkight through a flight tracker app nor the airport site. Not happy about that. The flight couldn't be found.
avis de
-
2,0
Le retour en dernière minute service mauvais service
Points positifs : Rien
Points négatifs : Service nul, désagréable et changer l'horaire de dernière minute. La dernière fois j'irai plutôt là que l'avion
avis de
-
4,0
Points négatifs : Très très serré sièges Départ tardif et n'annonce ou une notification de compagnies aériennes
avis de
-
6,0
Soyez prêt à prendre les cartes d'embarquement très tôt!
Points positifs : Les agents de bord étaient attentifs. Arrivé à Sydney une heure d'avance
Points négatifs : On m'a dit que je ne pouvais pas changer de sièges, même s'il y avait tant de places disponibles autour de moi.
avis de
-
2,0
Points positifs : C'était horrible.
Points négatifs : un désastre, l'avion était très vieux
avis de
-
3,6
Points négatifs : Il n'y avait pas de divertissements, pas couverture, pas de wifi
avis de
Suivi des vols
Itinéraires proposés par Indonesia AirAsia X
Aéroports populaires desservis par Indonesia AirAsia X
Coordonnées de Indonesia AirAsia X
- XT Code IATA
- +331 7048 0722 Appeler
- airasia.com Consulter
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