Points positifs: La taille des chambres, le style, la luminosité.
Points négatifs: La chaleur dans les communs, le choix très restreint pour le petit-déjeuner
Points positifs: Location is great, the design of the property is absolutely superb, music in the shower, testy breakfast, very friendly staff adthe price as well:-)
Points négatifs: Just a two points. There was a table with a glass on it in our room, i hurmed myself walking near the table because the glass is a bigger than it and the glass is transparent. And the music in ...
Points positifs: Hotel is so beautiful, rooms are clean and bright. Staff is always welcome to help you
Points négatifs: Breakfast was poor
Points positifs: Design is awesome!
Points négatifs: Breakfast was a bit poor but restoran works for 24/7 and it's great!
Points positifs: Late checkout possible
Points négatifs: Extra breakfast for second person in double bedroom was charged !
Points positifs: Very nice designed hotel, fresh, clean, good location, helpful staff, comfortable bed and good size of rooms.
Points positifs: Hotel real value for money. The front desk staff were extremely helpful in assisting me taking taxis, booking restaurants etc. Service was on par with some the best 5 star hotels in which I have ...
Points négatifs: Only issue - restaurant ran out of beer one night...
Points positifs: The hotel was ok, although quite expensive for Karaganda. But it is very clean, wi-fi is great.
Points positifs: Very nice Hotel. Very good assistance from Anastasya, young lady from reception.
Points positifs: The bed so comfortable . Clean rooms, very Good service .
Points négatifs: Breakfast so poor .
Points positifs: Very good value for money hotel.Average breakfast large and clean room with large double bed nice and friendly staff.Wifi in all hotel and openair place for smoking people.
Points positifs: Nice spacious Rooms. Nice lobby bar.
Points négatifs: Staff Very unprofessional. Wouldn't want to refund me the deposit I left for restaurant/bar spending. Extremely slow check-in Check out process. Big queue, 1 reception staff. only 3 power...
Points positifs: Hôtel moderne, propre. Petit déjeuner copieux et bon. Piscine et salle de sport. Personnel sympathique.
Points négatifs: Un peu loin du centre ville et 40 mn de l'aéroport.
Points positifs: Good & clean service business hotel. EN spoken.
Points négatifs: Outside of city center in parc style environment.
Points positifs: Good restaurants, excellent food.
Points négatifs: Bed was too soft, room too hot but thats normal in Kazakhstan. I had to wait one hour at the airport after my arrival for taxi arranged by hotel...
Points positifs: Friendly staff, good food, spacy rooms and extensive gym facilities.
Points négatifs: Internet connection speed is too slow and no business's center with the possibility to print materials.
Points positifs: Excellent, hotel. Will be going to Karaganda for business again and will Always stay there!
Points positifs: Everything about this hotel is very good. World class in the heart of Kazakhstan.
Points négatifs: I should have stayed for longer!
Points positifs: Size of room Cleanliness Sports facilities Location
Points négatifs: Pool could open a little earlier
Points négatifs: Unfortunately i was not allowed to play the Grand piano at their restaurant being the only guest at that moment. This is a simple difference between Kazakhstan and European countries, where it's ...
Points positifs: Kind and helpful staf. Nice location
Points négatifs: Food provided by new restaurant was not good
Points positifs: Staff were all friendly and great, the ones who i could actually interact with in english atleast. Bed was comfy and clean. Breakfast was great for an inclusive factor. Gym was top notch. Great hotel ...
Points positifs: Le personnel était exceptionnellement serviable et sympathique. Et, ce qui est essentiel dans une ville comme Karaganda, tout le monde parle anglais.
Points négatifs: La piscine, trop petite, est un peu décevante.
Points positifs: Good style
Points négatifs: Nothing all was very good
Points positifs: Hôtel au calme proche du centre ville. Personnel très agréable sans être obséquieux.
Points positifs: Staff were superb, spoke good English too. Communal areas attractive
Points négatifs: No accessible plug sockets by bed. Minor point
Points positifs: Staff
Points négatifs: Minor point, need plugs near beds for charging phones etc...
Points positifs: very good value, good facilities, excellent location
Points négatifs: Lift did not work during our stay which made it a bit difficult with small kids (though there are only 3 floors, so no major thing). Harder to find; you need to eccess from paralel back street called ...
Points positifs: Close to city centre. The personel is quite good, it was quite cold in the room,so they brought me the heater shortly
Points négatifs: There is no elevator,so we had to take our luggage to 4th floor by hands. The breakfast is quite simple. The pool and sauna are for additional price
Points positifs: I
Points négatifs: Room was freezing and no extra blankets provided
Points positifs: Great interior decoration, quiet location in the center, although inside a block, not easy to find, need to walk on dark road at night. Nice personnel.
Points négatifs: Major difficulty - no elevator. Not easy to come to the 3rd floor with luggage. Breakfast is rather poor and the restaurant is not value for money. I would advise to go out, there are a few nice ...
Points positifs: I loved staying in this Soviet hotel! It's a grand dame, now a little rough around the edges and less visited; however, it's still pleasant and a great value. I got a good night's sleep ...
Points négatifs: Only cold water in my annex room, which I am guessing can be a bit tough in the winter! The room was pretty hot and stuffy on an average summer eve, even with the window open (given the nature nearby...
Points positifs: - interesting soviet-era building, - location of the hotel isn't central but easily accessible by public transport (it's a good option if you want to visit Karlag) - nice and helpful staff...
Points négatifs: - bathroom was very much worn, but somehow everything worked:)
Points positifs: great value for money. very luxury building, friendly staff, nostalgic decoration with pictures of soviet cosmonauts... and amazingly they had a 24h policy, so we could use our room until evening when...
Points positifs: The best hotel I have ever been with its fascinating architecture, garden and history.
Points positifs: The cool Soviet architecture.
Points négatifs: The pool and sauna were both out of use which was a big disappointment. The rooms were incredibly hot which made sleeping difficult.
Points positifs: The area pleasantness
Points négatifs: The food menu. You sho u ld put more varieties particularly vegetarian items including some indian too .
Points positifs: Clean Basic
Points négatifs: Breakfast - no Swinnimgpool - well you need to rent the Sauna to get there No lamps at Bed in Corpus 1
Points négatifs: Dommage que le séjour de cosmonautes ne soit pas mis autrement en valeur que par des plaques commémoratives sur un bâtiment annexe et que laréception n'en fasse pas mention; Peut-être que c'...
Points positifs: Excellent smiling staff, ready for help and supporting. Hotel situated near the town park: silence and relaxation around...
Points négatifs: Sorry, but breakfast was weak... as a hot meal every day omelet or porridge... and no real coffee (!?), only instant coffee...
Points positifs: This is a comfortable hotel. Good helpful staff. The food isn't the best but acceptable. All in all I would stay again
Points négatifs: The hotel needs updating from the 80's and there was no hot water for 1 day.
Points positifs: *** Friendly Staff *** Comfortable and Silent Room *** Internet Quality is OK *** Fitness
Points négatifs: *** Breakfast was terrible *** Restoran service level and food quality is not matching with hotel standard.
Points positifs: can stay longer during the day with no over payment
Points négatifs: - Restaurant and breakfast really poor. They tried to sell old beef as young beef filet. - Sauna did not work or was busy - no English speaking personnel - old facilities - weak internet ...
Points positifs: Everything was great. They even delayed the end of breakfast for us so we didn't miss it.
Points négatifs: there was a price dismatch between booking.com and hotel but they solved the issue and applied the price shown in booking.com
Points positifs: Quiet, comfortable place, located in a peaceful area.
Points négatifs: Staff should speak also English, not only Russian. Kitchen working very slow (needs at least 40 min. to prepare anything, even a pizza).
Points positifs: Nice rooms. Close to Nazarbayev Intellectual School. Very friendly staff.
Points négatifs: The breakfast was poor for a 4 star hotel. (instant coffee and old bread amongst other items)
Points positifs: Location, not far from city exit to Almaty. Good gym. Quiet surrounding.
Points négatifs: Wifi ok to check email, breakfast ok, not rich;
Points positifs: A quiet room with a good bed in a cheap place. Perfect for spending one night. A bit out of town but the bus stops in front of the door and if you walk, it takes about 30 minutes to the train station.
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