Points négatifs: Menu same on both nights, would have liked more variety
Points positifs: Lovely spacious room with very comfortable king size bed. Nice extras in the room such as buscuits, nibbles and rhubarb cordial. Good size bathroom. Scenic outside terrace for drinks and coffee.
Points négatifs: Nothing really but the shower took a bit of time for hot water to come through.
Points positifs: Gave us a free upgrade to a Superior room which was excellent
Points négatifs: Room was a disability room and had red cord pulls everywhere which was a bit off putting for us. Was afraid I would catch and pull them by mistake!! Was going to ask for a change back to the Deluxe ...
Points positifs: Beautiful setting, nice building, big room.
Points négatifs: Room was very hot, even with a fan provided, hot towel rack in the bathroom made the whole room uncomfortable.
Points positifs: Cadre et chambre magnifique
Points négatifs: Impossibilité de dîner au restaurant de l'hôtel apres 21h15
Points positifs: Fabulous service and the food was excellent
Points négatifs: More staff on at breakfast
Points positifs: Lovely location and grounds. Room very comfortable and clean. Dinner in the evening was outstanding, as was the breakfast the next morning.
Points positifs: Everything
Points négatifs: Nothing
Points positifs: This would have 5 stars if it had the obligatory spa/gym. Very high-end hotel, almost faultless.
Points négatifs: Here's the fault. The restaurant is horribly over-priced, attempting nouvelle cuisine with a very short menu, normally a good sign but it was, bluntly, ordinary albeit very highly presented. ...
Points positifs: The peace and quiet and views from our room, the staff very attentive, food was perfectly portioned and beautifully prepared. The attention to detail from our welcome to our departure was excellent. ...
Points négatifs: The room booked had a few minor issues, due to the heating broken the room was far to hot and we were moved straight away which resolved this.
Points positifs: Amazing tea.
Points négatifs: The length of time waiting for the bar staff to serve us.
Points positifs: Tout était parfait et je restaurant tout simplement magnifique!!!
Points positifs: Everything was perfect, staff were excellent bed very comfortable and the best breakfast I've had in any accommodation. Many thanks and will definitely use again.
Points positifs: Very friendly and comfortable traditional b & B with excellent breakfast. I'd rather stay here than at some pub or hotel chain.
Points négatifs: Something to bear in mind for some travellers - the stairs to 2nd floor are quite steep and wouldn't suit everyone but no problem for me.
Points positifs: Excellent breakfast friendly and welcoming couple who run it, felt relax during my stay. I have stayed at a lot of b&bs this was one of the best. Would recommend a stay here to any one
Points négatifs: Traveling with my son so it was twin beds, so it took couple of nights to sleeping in single bed but it was worth it
Points positifs: The full English breakfasts were really good and cooked fresh.
Points négatifs: Two flights of stairs to the room.
Points négatifs: Didn't like cupboard over sink in bathroom banged my head Didn't like where the cereal was placed too near table felt uncomfortable as some people were wasting there Having said the above ...
Points positifs: Helpful hosts
Points négatifs: Challenging stairways
Points positifs: Very comfortable bed and really welcoming owners. For the money it was excellent value and would certainly stay there again
Points négatifs: Nothing.
Points positifs: The staff very friendly and helpful and an excellent breakfast
Points négatifs: everything was perfect
Points positifs: I liked the friendly welcome from David and Debbie. I liked our twin bedded room which was at the rear of the guest house so very quiet. I enjoyed the nicely cooked Full English Breakfast.
Points négatifs: I liked everything.
Points positifs: Accueil chaleureux. Petit déjeuner.
Points négatifs: Le décor des chambres ?
Points positifs: L'accueil, la propreté et le petit dejeuner
Points positifs: Everything was perfect to the point I will now use moving forward whenever I am in the area
Points négatifs: Bar Bill!
Points positifs: The staff were extremely helpful and attentive to my needs. The bed was very comfortable andslept like a log!
Points négatifs: There was a leak from the shower door
Points positifs: All of the staff were extremely helpful and friendly. Room was well furnished and comfortable.
Points négatifs: Long walk from reception to room 120, traversing many different different ground levels with lots of stairs.
Points positifs: The location was perfect for a relaxing few days. Access to the Severn Valley Railway was a plus and a most enjoyable day stepping back in time. The staff at the hotel were friendly but not ...
Points négatifs: Absolutely nothing.
Points positifs: the food was delicious, particularly the Special Event, Sweets & Treats evening, really enjoyed that.
Points négatifs: Our room was situated among the wedding parties, which happened on 2 of our 3 nights. However the staff dealt with our concerns, and we enjoyed a peaceful night for the last one.
Points positifs: Extra comfy bed
Points négatifs: Bar menu - very limited choices
Points positifs: Hotel, Bar and restaurant S taff are extremely well trained, friendly and seem happy at work.
Points négatifs: Communication from events team was too last minute and had to keep chasing re arrangements. On day of event it was clear some info hadn't been passed on.
Points positifs: All but one staff member was great, we were very well looked after as it was my daughters wedding. The food was excellent, the hotel was comfy and the rooms were very nice too.
Points négatifs: Amongst our party we had many rooms and many are quite a long walk from reception. The late night residents bar was unfortunately off-limits to one couple of non residents amongst a group of 20/25...
Points positifs: Very clean couldn't fault for cleanliness staff very good especially manager matt so helpful
Points négatifs: Nothing
Points positifs: We haven't stayed at the Stone Manor for more than a decade but were impressed by the make over that it's had in the interim. Our room was very clean and comfortable and the staff were ...
Points négatifs: The food is on the pricey side but we booked the hotel for a very reasonable price.
Points positifs: Hotel simple et propre
Points négatifs: Manquement de equipement moderne: sauna, piscine.
Points positifs: Les repas sont d excellente qualité
Points négatifs: Noise from the street might bother some people.
Points positifs: The room and bathroom had been recently refurbished and were very tastefully decorated and furnished and the king size bed was unexpected and really comfortable. Altogether our two night stay was ...
Points négatifs: When we arrived the young person who greeted us made us very welcome and helped us to our room and gave us every assistance we needed a very pleasant young man indeed. The folks in charge could learn...
Points positifs: Lovely refurbished room and hotel
Points négatifs: Noisy bar management seemed more interested in drinking and enjoying themselves breakfast nice ingredients in the cooked breakfast but badly cooked terrible service our table was shared with other ...
Points positifs: The rooms in the Talbot Hotel were very spacious and modern a pleasant surprise.
Points négatifs: Breakfast could have been organised better.
Points positifs: This was booked literally the day before and we were very pleased with our stay. The room was clean, the bed was comfortable and the bathroom really nice. We didn't stay for breakfast either day ...
Points négatifs: Our one, very minor, gripe was that the room wasn't made up after our first night. Not a huge deal but would have been nice to have had the sugar and biscuits replenished. We didn't complain ...
Points positifs: Excellent place to stay. Rooms and food were superb.
Points négatifs: Nothing.
Points positifs: The staff were friendly but businesslike . The room and ensuite well supplied, beds comfortable. THe food enjoyable. The price very reasonable .
Points négatifs: We had no complaints at all and would certainly stay there again.
Points positifs: The décor & room was great. Very friendly staff & customers in the bar. They had a karaoke on in the bar & had we not being tired we would of gone down. It was a bit loud but wouldn'...
Points négatifs: We stayed on a Sunday . But there wasn't any food being served after 3pm. All though the landlord did say he would make us some thing which was good of him. The only place serving food that night ...
Points positifs: The evening meal was great and enjoyed in a traditional pub atmosphere. Breakfast offered a choice of continental or traditional cooked breakfast. We chose the later and it was excellent.
Points négatifs: No private parking however this did not prove to be a problem
Points positifs: Everything is nice. Near to the hotel there is a very scenic route (towards Ludlow), very beautiful.
Points négatifs: My room was a bit too far from the wifi spot so it was quite slow.
Points positifs: Good location, easy parking, just a 15 minute walk to a great Chinese restaurant
Points négatifs: No lift, room a little dated, breakfast 'adequate ' but notjing special.
Points négatifs: Needs a lift for when you have heavy luggage
Points positifs: Good breakfast selection Beds were comfortable
Points négatifs: No lifts,I had to walk up three flights of stairs to my bedroom including carrying suitcases. Location of the hotel
Points positifs: Staff very friendly room clean happy to stay there
Points négatifs: I booked late so had to have top floor but thats my own fault
Points négatifs: Leaving the hotel in morning
Points positifs: I stayed in the room with the four poster which was really spacious and corner bath. Nice bar area and I had the lamb shank for dinner which was really good. Previous comment said it was noisy but...
Points positifs: Pleasant Hotel with friendly staff
Points positifs: Close to the event we were attending. Nice staff, nice breakfast, nice place.
Points négatifs: No elevator but it was only a few floors.
Points positifs: The breakfast was excellent
Points négatifs: Small amount of noise late at nite from room next door
Points positifs: Le petit déjeuner, l'accueil du personnel...
Points négatifs: Petit bémol, bruit dans les couloirs quand les clients passaient...
Points positifs: I know this hotel over many visits but this one was not good.
The aircon/heating is very poor. This has been a problem for seveal years.
The breakfast this time was not good and we now believe was microwaved from the previous day.
There is no elevator in the hotel and as a result we will move to an alternative for the future.
Hotel used to be good but has stood still over time and is simply a conference/wedding center now it seems.
Points positifs: The staff were friendly and very helpful
Points négatifs: The breakfast offered many options but the cooked breakfast not that good
Points positifs: Everyone was very pleasant,going that little extra seemed to be a natural thing at this hotel.residents bar very inviting
Points négatifs: Bathroom a little tired,but this is minor point
Points positifs: Towels and bedding clean
Points négatifs: Whole place needed decorating and good clean. We moved rooms three times.not good
Points positifs: Staff friendly and attentive.
Points négatifs: A couple of minor maintenance issues that should have been noted and dealt with before we arrived.
Points positifs: Used the restaurant in the hotel. Food was very good.
Points négatifs: Stayed in an 'Executive Suite'. Looked recently refurbished. Layout & design really need rethinking. No door on the bathroom to separate it from the wardrobe. TV not properly visible from ...
Points positifs: The location was lovely but had no time to explore.
Points négatifs: Food was not to good though I only ordered chunky chips and onion rings but chips still had a bone in them and onion rings were all stuck together!!! Breakfast would of been lovely had the bacon been...
Points positifs: Attended for a wedding. Philip went above and beyond to ensure everything was perfect.
Points négatifs: There was nothing I didn't like.
Points positifs: Rooms incredibly quiet, wonderful community market garden adjoining perfect for walking around with doggies
Points positifs: TOASTER BROKEN SO NO TOAST AT BFAST
Points négatifs: Bed was very uncomfortable hence did not sleep too well
Points positifs: The room was clean and comfortable with plenty of hot water. The food in the restaurant was delicious and the restaurant staff were excellent
Points négatifs: The very rude attitude of Lynsey upon checkout did taint the experience for us slightly
Points positifs: Good size Rooms, Reasonable Wifi spead, Good Food
Points positifs: Staff, Location near my meeting, good breakfast
Points positifs: Food was very good Staff were very friendly and helpful Compensation for complaints very fair
Points négatifs: Room maintenance is very poor
Points positifs: Bed was extremelty comfortable. Evening meal enjoable
Points négatifs: Parts fo building were getting a little 'tired'
Points positifs: Rog, who greeted us, was lovely and went the extra mile. It was great to be able to use the neighbouring health club facilities.
Points négatifs: The hotel felt very tired indeed - cracks in the tiles, a smell of ingrained tobacco in the furniture, old towels and stained pillowcases. When we called for room service at 10pm on a Saturday, we...
Points positifs: The staff were so lovely and the food was absolutely delicious!!!! A+ for food
Points négatifs: Room was very dated, needs a complete refurb the bathroom was really tired and didn't feel clean. Ironing board great to have but the cover was filthy
Points positifs: The hotel is accessible for wheelchairs. It provides ramps where they are needed. It has a disabled room.
Points négatifs: The hotel is an events hotel, and events take priority over the services and comfort of hotel guests. On Friday there was a school dance. but we were more affected by a wedding and dance on Saturday ...
Points positifs: Staff very helpful and friendly. Communal areas light and airy
Points négatifs: The 2 bedrooms we saw including the 1 we slept in were cramped, very little storage and no chairs.
Points négatifs: Very poor decor, peeling wallpaper and rusty radiator in the bedroom. Toilets in reception area not cleaned
Points positifs: Location and parking
Points négatifs: The room was rather tatty and cramped. The bathroom was small with no space to put any toiletries. It's probably fine for one night, but it would be a bit of a hassle for more than that. The ...
Points positifs: Clean rooms, great facilities for the price we paid (swimming pool, steam room etc).
Points négatifs: Room service could have been better. They seemed low on staff, it was hard to locate the staff, no one picked calls on reception and room service alike.
Points positifs: We travelled with young grandchildren after a visit to the safari park. The room was huge and meant we could settle them down to sleep and still enjoy the TV without disturbing them. We very much ...
Points négatifs: Nothing, very pleased.
Points positifs: la taille de la chambre familiale, la piscine , le sauna
Points négatifs: les prix du restaurants , du bar et du petit déjeuner, nous avons tout pris a l extérieur , du coup !
Points positifs: Quality and cleanliness of accommodation. Peaceful location.
Points négatifs: Trying to get in! No one around when arrived and no signs whatsoever to indicate that it was the right place or where to go to check in.
Points positifs: Clean, comfortable and newly refurbished. Excellent country location in parkland.
Points négatifs: Have to drive to the pub to get an evening meal. Boiler in room a bit noisy (soundproof the cupboard and set the timer so it doesn't run at night??). Would like a kettle in the bedroom.
Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?