The hotel was nice and we'll appointed but, I had reserved a double occupancy room with two queen beds. I was given a room with two double beds and handicap accessible bathroom. This meant the bathroom was modified, making it larger and the living area smaller which was not beneficial to me and my family. The water was only barely warm for bathing which was very disappointing. No hot water for a shower in the morning! We had friends who stayed a couple of miles from us at another hotel chain for the same price. Their room was larger, they had a heated indoor pool, and a full continental breakfast with waffle bar was included.
Staff is awesome
The staff here is amazing. I have worked in hotels for eight years, and I've never met a more pleasant staff. Very eager to help. The night auditor who used to be a chef was very helpful in giving me ideas on places to go. Miss Moreno was very helpful extending my stay. But the award for best staff member goes to Fatima, who was very cheerful to talk to and very helpful in getting me through check in. She's definitely a winner.
The bed sheets were a little dirty at check-in with what appeared to be some type of small plastic pieces that flaked off of something and onto to the bed. Housekeeping also knocked on the door several times in the morning despite do not disturb sign on the door and privacy button turned on the door. Gym was also underwhelming. But these are minor issues.
Très bel hôtel.
Seulement 1 ascenseur fonctionnait pendant le séjour et nous étions sur 4ème étage. beaucoup d'attente.
Le Courtyard Houston Kingwood est une adresse idéale pour les voyageurs d'affaires et les familles qui souhaitent travailler ou passer un bon moment dans la région. Vous pourrez rejoindre facilement vos clients, des boutiques, des restaurants, l'aéroport George-Bush (IAH) et de grands axes routiers, notamment la US 59/I-69 et la SH 99
Basé sur 125 avis
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