Love the lobby! It's luxurious and makes the guest feel more sophisticated. The bathrooms were also top notch.
The toilet was very loud when it flushed not allowing for quick middle of the night restroom trips without disturbing your significant other. The hotel room doors need hydraulics. Other guests slammed the doors and it was VERY loud. I understand people are having a good one but it should be quiet after a certain point. Hydraulics on the doors would fix that!
It was clean and decent value for the money.
There weren't enough parking spots when we were turning down for the night, so we parked in the garage on the curb. If we pay $10/night, we'd like to be assured an actual parking spot.
Le stationnement est difficile.
I booked the room the day of at 1125PM planning to arrive at 3 AM. The first thing the staff told me was that I'd probably be charged again bc they wipe the previous day's reservations at 2AM. They kept saying if I didn't use your website and booked through them then it wouldn't be an issue but they made sure to be clear that using the third party site was not the way to do it. Thankfully I wasn't charged twice but please indicate this timing issue and the need to call if you'll be arriving late on your website so people are aware. It was a very stressful first encounter and I was unsure if they'd charge me again until the morning.
Nothing special about this place except the price.
The location was not as close to our destination as we were told. Staff always seemed busy chatting with each other. Entrance ramp and deck area difficult. Way over priced for what you get. No place to walk dogs.
En choisissant Four Points by Sheraton Knoxville Cumberland House Hotel, vous profiterez d'un séjour en plein centre de Knoxville, à 2 minutes de voiture de Sunsphere Tower et à 6 minutes de Women's Basketball Hall of Fame. Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Knoxville, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 108 mètres carrés et comprenant des espaces de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'établissement.
Basé sur 470 avis
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