Points positifs: Happy Hour upon arrival was very generous and the pool was not stuffy.
Points négatifs: Guests above us had children who were jumping off beds and stomping which woke us up repeatedly. The staff handled it efficiently however, we still lost quite a bit of sleep.
Points positifs: The bed was very comfortable and the room was welcoming!
Points positifs: Inside pool early check I. Late check iut
Points positifs: room was spacious,clean,and functional for our needs. breakfast very enjoyable. staff very accommodating and pleasant
Points positifs: Great place to stay.
Points négatifs: the front desk clerk could not recommend a good restaurant in the area.
Points positifs: Breakfast and very comfy bed
Points négatifs: No bathtub
Points positifs: The breakfast bar
Points négatifs: We needed a handy cap room but wasn't able to get even though we ordered one for our stay. They were nice enough but couldn't help with this problem.that was real bad.
Points positifs: The linen and fluffy beds.
Points négatifs: There wasn't anything I disliked. All satisfactory.
Points positifs: Coffee was great and staff very friendly and helpful. Decor pleasant and new looking. Staff quick to rectify any issues we had brought up to them.
Points négatifs: Fitness room limited. Breakfast underwhelming. Plug was stuck down in tub so it filled while I started showering. They did send someone right up and when it couldn't be lifted we were given keys ...
Points positifs: The cleaniness
Points négatifs: Access to the hotel. Construction
Points positifs: Easy to find, IHOP is right across the street, comfortable beds.
Points positifs: Did not like anything dirty smelly hotel nasty bathroom did not see bed bugs carpet was old and dirty
Points négatifs: Everything could have been better
Points positifs: The rooms were spacious and clean and nicely decorated. The value is what made us book.
Points négatifs: When we arrived you could tell it was booked full! Cars everywhere. Check in was simple. Breakfast the next morning, there was no where to sit. Food was running out. The man behind the front desk was ...
Points positifs: everything
Points négatifs: nothing
Points positifs: The beds were very comfortable and the room was quiet.
Points négatifs: Breakfast was just ok, mostly because it needed replenishing. There were only 2 others in the room when we came down at 830 but there could have been more earlier.
Points positifs: Very comfortable bed great restaurant next door
Points positifs: The spa was clean and the pool was nice
Points positifs: It was very clean. the staff was super friendly.
Points négatifs: no
Points positifs: Computer and internet was messed up. They gave us a room someone was already in. But that got cleared up right away, tv cable box would not work, that got fixed right away. The woman at the front ...
Points négatifs: All in one shampoo sucks. Hotels need to provide 1 shampoo and 1 Creme rinse, please.
Points positifs: Pool. Spa
Points négatifs: No
Points positifs: Front desk pesonnel were very friendly. Breakfast was OK - would have liked more fruit options.
Points négatifs: No movies on TV!!! Really? Refrigerator did not work. We reported it and it was never fixed. SO NOISY. WALLS ARE PAPER THIN! Dogs barking all night, could hearing snoring in next room! Our room...
Points positifs: There was no eggs, and the bed was ok.bed we has a crickets sleeping with us
Points négatifs: The bugs on the bed!
Points positifs: The staff was very professional and polite. They were also helpful with our personal needs, information about future benefits and incentives as well. We enjoyed our breakfast, the Texas shaped waffle ...
Points négatifs: Both the recliner and desk chair in the room needed cleaning. They were really soiled areas on both seats!
Points positifs: This property was very clean and the location was great. The lady at the front was very nice.
Points négatifs: The pool was broken and after a long day at the ballpark, the kids would have really enjoyed a swim. The bathroom is really tiny there. On our last night there we pulled in and parked right in front ...
Points positifs: Comfortable bed
Points négatifs: Carpet was dirty, and recliner was dirty
Points positifs: The location was right off the freeway, so it made it convenient to get back on the freeway to resume our travel. The rooms were very clean, a little outdated but very well maintained. The staff was ...
Points négatifs: The motel is a little outdated but very well maintained
Points positifs: Parking was great rooms clean no odor free breakfast
Points négatifs: Was pleased nice rooms for the money
Points positifs: Very nice staff. Good value
Points positifs: The room was pretty clean and the bed was comfortable.
Points négatifs: Asked for some replacement sheets due to a spill. Guy at desk (the owner I assume) acted like I had asked for the greatest inconvenience. He finally gave me a sheet but it wasn't a fitted one like a told him I needed. Not very accommodating.
Points positifs: Reasonable for price. No bugs. Clean beds
Points négatifs: Refrigerator did not cool well.
Points négatifs: The staff was unorganized and not working for the best of the customer. One staff member told us one thing and the manager refused to back it up. Had to make several calls and talk with a couple of people only to have to pay more than what was told
Points négatifs: Room smelt like smoke, especially the bed spreads. Chair looked like hadn't been cleaned.
Points positifs: Very inexpensive room located close to the interstate. Very friendly and helpful staff. Good breakfast.
Points négatifs: Very dated rooms and the carpet could stand to be cleaned. Only 1 towel when we arrived, but a visit to the front desk and we were given more towels and extra coffee.
Points positifs: The receptionist was exceptionally nice! The waffles were awesome and in the shape of Texas. The rooms were clean and the value cannot be beat.
Points négatifs: The eggs, buscuits, sausage, gravy and coffee were not of the greatest quality; however, that's to be expected given the value of the room price.
Points positifs: The property is close to different types of restaurants gas stations and close to main highway but sets back off so not loud at all. Great staff very clean and great breakfast
Points négatifs: Cant complain
Points positifs: Great beds...loved the room !!!
Points négatifs: N/A
Points positifs: I love the jacuzzi tub, the king size bed and the very nice and friendly staff member who checked me in.
Points négatifs: There is nothing that I didn't like
Points négatifs: Our room was adequate and clean but the outside was really dirty. We were on the second floor--staff in the pool area below our room were smoking. Smell wafted up to our room.
Points positifs: Good breakfast items. Room was clean shower curtain rod was broken but it was good for the money
Points négatifs: Broken shower rod could not close curtain all the way
Points positifs: Horrible smell like smoke. Unsafe. Trash outside I asking Amex to decline charge.
Points négatifs: Horrible smell like smoke. Unsafe. Trash outside I asking Amex to decline charge.
Points négatifs: everything was perfect.
Points positifs: great breakfast location good and not noisey traffic bed clean
Points négatifs: carpet old and smelly mattress a little lumpy
Points négatifs: It smelled very musty and need repairs.. The first room I was given had a busted lock!! The drive way is in need of repairs before it ruins someone's tires
Points positifs: the staff was friendly, breakfast was decent.
Points négatifs: The housekeeping could be better, when they cleaned the room cups and coffee that were used the day before were not replaced. The hotel location is right next to interstate 30 so you here the big rigs all night long and did not have a choice of room
Points négatifs: Bathroom had a water leak behind the commode, could see light around the door and entire facility seemed run down to have such a high rating
Points positifs: Very freindly staff. When ever we needed anything they where rite there
Points négatifs: That they only had one family room and it was up stairs
Points positifs: Lots of restaurants in the area.
Points négatifs: Hotel needs more updating,ie mattresses,& bedding.clock didnt work,old fridge & microwave,& hairdryer. Microwave moulding pop a 1.3 min bag of popcorn.
Points positifs: The staff (from the people at the front desk, to the housekeepers) were friendly & helpful. Breakfast was great!
Points négatifs: The vanity area in the room could've been cleaned better.
Points positifs: The hotel is convenient when traveling the highway
Points positifs: The rookm was up to date and stocked as I expected. Pulling up we were nervous but once I side it was a pleasant surprise. Next trip to My. Pleasant we will definitely be staying here.
Points négatifs: First visual impression was that this was a seedy place to stay. Once we walked into the lobby we saw how wrong we were because our was very nice.
Points positifs: This is not a new hotel so don't expect the 'latest' or you'll be disappointed. However, I value cleanliness and on this note they hit it out of the park! A+++ The Jr. Suite was ...
Points négatifs: Couldn't fix breakfast for spouse and take to the room. Due to medical issues it made it so she was unable take advantage of the complimentary breakfast (which was pretty good).
Points positifs: Very friendly informative front desk person. Clean room good air good experience all around.
Points négatifs: All good
Points positifs: I loved my stay at Best Western. Will be staying there again.
Points positifs: This place is a hidden gem. It is behind another property and hard to see. The room was clean and had frig, microwave, coffee, iron, etc. It was very comfortable with lots of pillows and good mattress...
Points négatifs: It is a little hard to find at night. A lit sign out by the street turn in might help.
Points négatifs: Dirty and smelled bad
Points positifs: Lots of choices at breakfast, great water pressure and shower head, very friendly staff. Nice outdoor pool (we didn't have time to use it). Free parking in wel lit area. Spacious room with fridge, microwave, pull out couch and separate toilet/shower area.
Points négatifs: Slow wifi connection in room. Outside entrance to rooms wasn't noted in description. Hairdryer button didn't work correctly most if the time.
Points négatifs: Weak breakfast and bed mattress old
Points positifs: The actual room was nice, just a regular hotel room, the furniture was lacking, really old and scuffed up but for ----a night i can't complain, the showers were clean, toilets clean, bed comfortable so that's what matters, right?
Points négatifs: Wifi service was non existent. Breakfast was lacking compared to several motels ive been too. Hall a/c not working, super hot! Building was either in the middle of an upgrade or just really run down. Hotel front desk person was not very friendly.
Points positifs: The bed was wonderful and the breakfast was awesome
Points positifs: Staff was helpful and friendly
Points négatifs: The faucets I. Bathtub leaked
Points positifs: Location
Points positifs: The manager and staff our very friendly and very understanding I have never been to a hotel that all the staff were great to us and enjoy there job. I would recommend this more than the 1-3 hundred ...
Points négatifs: Communication but that was partial my fault
Points positifs: Not much.
Points négatifs: My whole stay was awful.
Points positifs: Staff was welcoming and checked in without any problems. Room was available earlier than the original check in time. Room was clean and the overnight stay was comfortable
Points négatifs: Nothing was good
Points positifs: The lady who checked me on was helpful.
Points négatifs: Very old, non smoking room smelled of old smoke. Bar attached to facility was noisy. Room had exterior door to parking lot, the traffic was noisy. I checked in on a Monday night at 11pm, would have...
Points positifs: Staff was friendly
Points négatifs: Unclean/stained bedding. Cock roach in coffee maker. Very noisy neighbors from rooms and bar. Extreme need for facelift and remodeling. If I hadn't done a non-refundable booking I would not ...
Points positifs: Location was good.
Points négatifs: The outside door lock didn't work. The floors and walls were quite dirty. The sheets had holes in them. Breakfast was very sparse.