Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Nice updated decor and furniture. Hotel personel was friendly. Bar restuarant closed early, by 11 pm so it was hard to get something to eat or have a cocktail/ nightcap.
Clean and well designed. Infastructure is in need of updating, i.e. outlets.
The rooms were clean and beds comfortable, though on the second day, they didn't replace all the glasses with clean ones or clean out the ice bucket. At check-in we were informed our 2 rooms were no where near each other so they checked us into 1 room and told us they would call when the other room was ready. They didn't. I had to go down a couple of hours later to ask for our other room. I made the reservation months ago so they should have put the rooms side by side but they didn't. Furthermore, I had a package at the desk, which they did not tell me about.
Les frais de stationnement sont trop élevés. Le buffet de petit déjeuner est médiocre - le pain et les bagels sont vieux. et secs. Dans l'ensemble, pas terrible ...
À 1 km à pied de Back Bay. La chambre sentait le renfermé. D'abord on nous a donné une chambre qui n'a pas été nettoyée comme il faut. La chemise était dans un coin de la chambre et de motifs noirs mascara Mark, sur l'oreiller. Puis on a changé pour une chambre avec balcon qui était mieux, mais c'est quand même sentaient le moisi et avaient pris la nourriture (baba ganoush) dans le minibar. Le ménage a besoin d'être amélioré ! Je ne retournerai pas dans cet hôtel. Hyatt Regency à East Boston par l'aéroport est bien mieux !
hotel et personnel tres bien,situation par rapport a boston tres favorable. equipement defectueux la douche ne fonctionnait pas a notre arrivee le soir et le lendemain il a fallut demonter tout cela et arreter l,eau jusqu'a midi donc inacceptable pour un hotel de cette categorie.La tv ne fonctionnait pas non plus a notre arrivee.
La situation et le confort, ainsi que l'excellent breakfast sur la terrasse au bord de la Charles River. La piscine est agréable. La chambre qui m'avait été attribuée ne correspondait pas à celle de ma commande "avec vue sur la Charles River". J'ai dû demander le changement. C'est assez désagréable.
Tranquilité Pas de gift shop (journaux, etc)
Emplacement de l hotel et la vue
La propreté de la chambre et de la salle de bain. Le confort du lit, des draps de qualité. La vue sur la ville de Boston par la fenêtre de la chambre. La gentillesse du personnel. Le resto italien de l'hôtel, nous y avons pris un repas du soir divin, arrosé de deux bons vins, très bien sélectionnés par le sommelier de l'hôtel. Quelques membres personnel du restaurant parlait français, et ils étaient extrêmement sympathiques. La situation géographique de l'hôtel permettant l'accès facile, à pied, autant à Boston, qu'à Cambridge. Nous avions demandé deux chambres : une avec une lit King et l'autre avec deux lits queen. À notre arrivé à l'hôtel, nous avions deux chambres avec lits kings. Il n'a pas été possible de rectifier la situation, même si le personnel à été en mesure de prendre connaissance d'une copie de la confirmation de booking que j'avais en ma possession et qui spécifiait bien nos demandes. On nous a dit que l'erreur venait fort probablement de Booking.com, ils ont apporté un lit d'appoint dans la 2e chambre et laissé le stationnement gratuitement.
Lit confortable , situer devant un grand centre d achat avec de bon restaurent et boutique, piste cyclable et piedtoniere devant qui longe la rivière. chambre très user , chambre un peux petite pour un 4 étoile, stationnement dispendieux.
l'emplacement par rapport au centre-ville et métro. Confort approprié au prix service de restauration que je considère comme moyen
Tout: la propreté, la politesse des employés, le prix, l'emplacement...les installations (internet, piscine...) Le prix des déjeuners...ridicules. Les restaurants dans l'hôtel, ce n'est pas un gros choix..
Vue dégagée sur Boston, localisation parfaite juste au bord de la Charles River, mise à disposition de vélos pour circuler dans Boston (+++ durant la saison où il fait beau - il faisait un grand ciel bleu et 25°C durant mon séjour), proximité du centre commercial "Galeria" et de l'embarcadère des bateaux touristiques pour visiter Boston, à 5 minutes en taxi du centre ville
Gentillesse du personnel Frais pour l'internet Frigo non disponible
Décoration "high tech", proximité des campus du MIT et de Harvard
Chambre spacieuse & agréable. La décoration est quelque peu "design" avec bon goût. Le restaurant de l'hôtel propose une cuisine raffinée. Les employés de l'hôtel ne sont pas très aimables. Nous avons demandé conseil pour les visites & la personne au comptoir ne nous a rien proposé si ce n'est une carte de Boston que nous avons du réclamer. Les prix du petit déjeuner ne sont pas clairement indiqués.
Le lit. Personnel stupide et incompétent. Ils mentent sur leur site internet.
Très bel hôtel le décor est magnifique. Très confortable et propre. Je me questionnais sur l'habillement du lit. il y a seulement un drap contour donc on se couvre directement avec la couette de lit qui est très confortable par contre est-elle changée chaque jour?
Qualité des chambres
La proximité de Harvard et le lieu tranquille Les bris des accessoires qui ne sont pas réparé tel que pole pour les serviettes,chaise de bureau déchiré...
proximité de boston et du métro air climatisé très bruyante
Lobby très froid. Accueil très impersonnel.
chambres spacieuse , excellente localisation pour visiter harvard et ou boston ,confort +++aux alentours et a pied plein de petits restaurants sympa
Proximité des restaurants, personnel courtois, lit confortable
Convenience to the interstate, not far from the Boston area. Breakfast selection and variety. Cleanliness, One of the quietest hotels I have stayed in,.
Staff + location Mattress
Friendly staff helped us find local activities for one of our family members. Breakfast was great - well managed, clean, friendly atmosphere,, and great selection.
Comfortable bed; nice free breakfast dining area; friendly staff.
Quiet, clean, excellent staff, very good breakfast. 20 minutes from Boston downtown.
Nice breakfast and breakfast room with a variety of seating. Spacious room. Quiet. Great location. Clean. TV channels did not match list in room. No microwave in room. Awkward parking. Wasteful laundering of sheets and duvet cover for extended stay. Also wasteful discarding of partially used toiletries. Awkward configuration of bathroom amenities since toilet and sink were often used by second person while shower was in use. The space was very tight.
The comfortable beds Very noisy air conditioner
Clean, quiet and extremely comfortable. Luxurious bedding, mattress and furnishings. I did hear the alarm clock in the room next to me go off at 5am. This was disturbing but the hotel was very quiet and sound proofed.
Breakfast was much better than average hotel breakfast. Staff was very friendly and professional. Room was clean with lots of easy-to-reach outlets for charging electronics. Shower drain ran slow.
We liked the layout of the hotel how it was open and everything was in one building also the glass elevator. the staff was over all friendly. When we arrived they first put us in a room where the thermostate was broken and a panel was off and against the wall. When we called the guest services first said they would send someone up to fix it an hour passed and we were freezing so I called back and they didn't even remember I called than they sent up someone with new keys for us to a different room this guy was the electrician and knew the system was broken. The bathroom did not have a fan so the bathroom filled up with steam when you took a shower Than the elevator was dirty and the pool was freezing cold and the hot tub had chunks of hair and dead skin along with other things floating in the water. The room service and breakfast both made me and my boyfriend sick. We definitely will not be returning.
Complimentary buffet full breakfast. Easy to get to off interstate. Suite style amenable to family visit. Beds not comfortable, too soft. Limited room amenities.
Easy to reach, good parking, spacious, quiet room, very good breakfast offering. Staff was not welcoming, seemed rather bored. Hotel lobby was not clean, and the carpeted stairs to the mezzanine level were dirty when I arrived, and still dirty on checkout the next morning. Not expected for a Hilton property.
The Embassy Suites were nice overall. Only complaints, the bed was awful, and many children were running around like it was playground.
While staying two nights we had need of the business center to print flight tickets and 2 out of 3 computers were not working which led a back up of guests needing the computers. One belligerent guest would not allow us even to request when he would be finished so we could use it and proceeded to push me out of the room. After approaching the front desk into this matter they checked into it but he had already left. I've worked in a NYC hotel in Times Square for over 20 years and even I hadn't encountered this situation. You might need to look into keeping this up to date since it is now becoming more prevalent and almost necessary to keep the web and wifi in working order.
Room was huge and very comfortable. I would stay again without a doubt. Breakfast was blah.
Suite was great for family of three. Good breakfast.
The suite was one of the cleanest I've ever stayed in, the overall design of the building is magnificent and eye catching, it is not easy to get lost in the building, the workers were all friendly, and there included breakfast was more than we had hoped for. Overall it was a wonderful experience and we intend to stay there again. The Internet was slow and lagging in the bedroom but they had notes placed in the room apologizing and expressing they were working on fixing that issue.
I loved that When i told them my Finance was the day of our stay, not only did all the front desk know about it and wished her a happy bday. They went the extra mile by giving her a card, balloons, and chocolate cover fruit. It made her super happy. I couldn't have asked for a better place to stay!!! there is nothing not to like
I just loved everything and I will definitely go back again and again
The hotel is very nice, more like a luxury hotel than an extended stay. The breakfast bar is really really good. Probably one of the cleaner hotels I have stayed in. I got the room for 145, which was an absolute bargain IMO. Great place, very professional staff. Not much the hotel can do about it, but if you are sleeping in the front room of the suite, it is very loud when the other guests close their doors. The manager should test it out sometime. Maybe put door closers to prevent unintentional slamming?
The rooms where big and clean. The continental breakfast was excellent and had good variety.
Très bon confort des chambres, wifi gratuit, boutique Hotel avec un design original, proximité d'un grand centre commercial avec plusieurs restaurants, très joli parcours de jogging au bord du fleuve Personnel de l'accueil très froid, parking au prix prohibitif (20USD par jour)
la taille de la cambre et le "bon" café en libre service des 6 heures 30 mise en route de l'éclairage non centralisé dans al cambre
Localisation trés prés du centre de Boston , endroit calme . Trés bonnes prestations. le restaurant de l'hotel est excellent
Hotel très agréable à proximité de Boston, entre un mall pour le shopping et le musée des sciences, chambre spacieuse, rapport qualité/prix interessant, personnel attentionné.
Not much We reserved a room (200 dollars) when we arrived we were told that the carpets had just been steamed and were damp. Two hundred dollars for a room with damp carpets. That is inhospitable! They moved us to a room with only a shower that was habitable. But our stay was spoiled. Never again!
The pictures include the breakfast bar which appears to be against the wall. It isn't, there are staff behind the counter charging you for food. No complimentary breakfast. Also the food seems microwaved. You are better off eating outside of the hotel.
The location. They offered none of the amenities that typically are offered free at any other hotel I have stayed in. Very low value for the top money they ask for. I won't be staying there again on my next trip to Cambridge.
Close proximity to T stop is ideal. Bed was lumpy, hot water in sink was dangerously scalding.
on the T very basic room for the price
Convenient location. Clean room. Very helpful and pleasant staff. It's shocking that for the price you pay for a room at a Marriott that Wi-Fi or wired Internet connectivity is not free. Really? Bathroom vanity was very small, too small for two people to be getting ready at the same time. The under-mounted bathroom sink wasn't installed under the granite, vanity top correctly...surprisingly low build quality or QA, again, for the price of a room at a Marriott.
Location to the T- able to access the whole city from the hotel Room was small for price
I was very pleasantly surprised at the overall professionalism and courtesy of the staff. The location cannot be beat if you're visiting MIT.
Nice view, good shower, renovated lobby Room was old and unremarkable
Having to pay $35 to park my car. Given location of hotel, how do they expect people to get there other than by car. It is not like the hotel was in downtown Boston. Should be free to Marriott members. Breakfast was o/k.
Staff was great, excellent location, great breakfast (not included, at least at my rate). Comfortable room, nice bed, etc. Heating didn't work, on a rather cold night. It was a bit like staying in a tent during winter camping that way. Staff indicated to me that the heating units (they were old school, but I wouldn't have minded if it worked :) are all in process of replacement.
nice view of boston-- too far to walk comfortably to cambridge
Very clean and comfortable. I was a single girl and I needed help with my bags which were very heavy. I called up the concierge and the front desk 4 times but no one came to pick up my bags and I had to lift 3 bags on my own..
The staff was very helpful and nice. I made a reservation for the wrong night with kayak and they guided me step by step to correct the error without penalty ( even if I already passed to deadline to cancel). While I was on the phone in the lobby the night manager brought a bottle of water free of charge.
Sawing and screwing noises woke me up at 7:30 am.
That it was being renovated, leading to a messy lobby, busy elevators and noisy early in the morning
Great value for a roomy and spacious quiet location. I loved the shuttle it can pick you up near the stations but I wish I knew coming in instead of walking there. No real amenities but there are renovations underway. Snacks were only provided on the first night not second.
The management was fantastic.
The hotel was incredibly clean. The fitness center had all we needed. The staff was welcoming, friendly, nice, helpful and very funny. This was a five plus star place for a cheap affordable price. We LOVED this place and we would stay at this hotel again. There was nothing not to like. I truly love how clean it was. It could have done without the "NY parking charge" but as New Yorkers we get it.
Friendly staff A bit far from Boston downtown
Staff were pretty friendly. Took 30 mins to find my booking. Rooms and facilities are old and run down. No room service. No beer on tap in the bar (i mean it is Boston) . Breakfast was expensive and poor quality and selection.
Kind helpful staff
Gorgeous hotel, updated and clean, showers mediocre, must try salted caramel cake. 30 min taxi to rail. No airport shuttle offered.
super clean, friendly staff wish they had a jacuzzi
Nothing Booked 5 weeks ahead of time, confirmed my reservation via email the day before and was still double booked and unable to stay at the hotel. Poor business practice to do that to people.
I always adore that special white tea smell of the westin. The building itself was beautiful... All glass...the girl w the red hair in the front was super sweet and as always the hotel room was very clean and well kept. Always love the Westin!
The bed was very hard. The room service was a disaster. They gave us bread with fungus!! and a pitch of water to make coffe!!
Almost everything about it was amazing Their pool facility does not have a hot tub
The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street. Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.
Check in staff was friendly and helpful. Elevators did not work.
Situation pratique sur Harvard Square
Son silence,sa location,sa distinction. l'absence d'information préalable sur les taxes,le cout du petit déjeuner qui sont inclus dans la plupart des hotels.
La localisation est excellente en pleine coeur de Harvard square tout en autorisant des chambres au calme. J'ai apprécié la connection Wifi incluse. Le prix des petits déjeuners incite à aller à l'extérieur.
Hôtel historique confortable qui est très bien localisé.
Bien situé. Accueil charmant. En un mot: convivial
On pouvait aller au Fenway Park à pied, le tramway est à côté, donc tout est accessible. L'hôtel est douillet, le déjeuner était excellent. Très belle fin de semaine!
hotel très différent de ce à quoi on est habitué.Très joli, original, propre, chaleureux, bien situé, personel très courtois.Déjeuner délicieux.Mérite d'être vu! Je le recommande fortement.
Le charme des chambres ,la proprete et la tranquilité
Cadre intérieur soigné. Propreté, confort et calme. Proximité station métro et centre-ville. Pas de pain ou de toast pour le petit déjeuner.
This guest did not leave comments about this hotel.
The hotel is very cute and very well run. In the lobby, they offer free coffee, tea, juice and water. I had to switch rooms, and they were very accommodating. The hotel is super noisy. You can feel and hear the T (subway) running under the hotel. And my first room had beautiful windows onto Mass Ave, but they were not soundproof. It was unbearably noisy.
Good place, excellent service they did not leave any room for expectations. NA
WALKING DISTANCE FROM EVERYTHING, VERY FRIENDLY STAFF
The hotel is conveniently located to Harvard. Great location. The rooms are beautifully decorated, and I appreciated the complimentary coffee, tea, juice, etc. The staff was very polite and helpful. Unfortunately, I didn't know the subway ran right below the hotel on Mass Ave. This was pretty loud and interrupted sleep. I stayed on the first floor facing Mass Ave so a room on an upper floor near the rear of the hotel probably would have been better.
Friendly staff went out of their way to see that we were taken care of. Not a thing
This guest did not leave comments about this hotel.
Great location. Very pleasant staff. It was not really a hotel. More like a boarding house with short-term rooms. Almost a dump.
localisation (proche université de Harvard) Ventilation bruyante
La salle à manger pour le Breakfast est vraiment superbe. Le lieu est joli, chaleureux, et la nourriture excellente et variée.
Petit déjeuner et la décoration de la chambre (l'ambiance).
Proche metro Douche pas pratique !
la proximité des lieux historique et du Métro, ainsi que l'acceuil chaleureux et la propreté j'ai trouvé la chambre un peu petite, nous ne pouvions aller que d'un coté du lit