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Staff was extremely friendly and helpful. The breakfast was EXTRAORDINARY. Nothing.
Well appointed, clean and beautiful room and hotel. Breakfast was delicious. The staff was very friendly. Appears to be owner opperated.
The beds are the best. Privacy is great.
This guest did not leave comments about this hotel.
Excellent staff, the room was amazing, breakfast made fresh by a professional chef, beautiful dock where we saw Dolphins playing.
Good location. Nice to have kitchenette. The only major turnoff for this spot is you can drive on the beach. Seems ridiculous to allow cars and trucks on the beach with kids running around.
The unique design of the double bed rooms was nice. We liked the kitchenette/seating area so we could invite our travel partners to play cards or watch TV together. The pool area overlooking the ocean was great! No free breakfast. That would move it up in the ratings and keep your census at 100%.
Every single staff member I talked to was extremely friendly and helpful. We stayed for 5 days with our 7 month old daughter and they had a packnplay ready and cleaned everyday for her! The hotel is right on the beach and a perfect spot for a family vacation as shopping and restaurants are close by! We loved our stay in New Smyrna at the Best Western.
My thoughts are it's better now than when it was Holiday Inn.
Good location: on the beach and within walking distance of restaurant, bar and shops. The facilities are also well taken care of and the staff is very helpful.
Room was clean and great views. We were given a handicap room which was not part of the original reservation.
Great location. Large room with kitchen. Separate sleeping room.
The beach views and location The price
Historic 1885 building has a Vibe and charm like no other place in New Smyrna it is truly an excellent overall experience from the staff to each room being uniquely different the beds the pillows flat screen TVs balconies the turndown service with mint and in Room Service continental breakfast and even the towels both bathroom and Beach it's just those little things that sets this place apart along with its proximity to downtown New Smyrna and the beach it is now become our go to place when we stay over in New Smyrna Beach Besides leaving it's hard to find anything if I had to say something the bathrooms are fine but they could use up some upgrading which I understand they are in the process of doing
Can't say enough good things about this hotel. The location is perfect. 24/7 coffee available in lobby. Nice pool. Walking distance from New Smyrna's attractions. Balcony. Robes. Everything was first class. Love that TMC is playing on the lobby television to really give the classic feel of this hotel. No complaints. Please with everything.
chambres non disponibles en arrivant a 21h !!! pas de refrigerateurs ds la chambre !! hotel sale ...
L'hôtel était très beau et confortable, mais le personnel de la réception était horrible. La dame de la réception était incroyablement désagréable à l'arrivée
TOUT était parfait ... Que je n'ai pas pu rester plus longtemps
Le personnel était très sympathique L'hôtel aurait besoin de quelque réparations
Les chambres étaient spacieuses et charmantes. Le réceptionniste était très serviable et a fait des pieds et des mains pour rendre notre séjour super. Je conseillerais vivement de séjourner ici Il n'y a rien
J'étais un peu déçu qu'il n'y ait pas d'édredon sur le lit.
La vue depuis la chambre. L'emplacement de l'hôtel est juste sur la plage et à proximité de la vie nocturne. C'était parfait pour nous !
Chambre immense et équipée d'une kitchenette. C'est un hôtel qui a eu son heure de gloire...mais il y a longtemps! A notre avis, sa présentation est sur-évaluée! Il y aurait besoin d'un sacré coup de jeune! La fréquentation du coup est en rapport...
tres bon service de chambre personnel courtois tres bien situé seul petite lacune nous etions au 14 etages et l ascenceur etait parfois lent
Une salle minuscule
la proximité du centre de daytona pendant les rassemblements motos et le calme de la piscine
Le personnel est très sympa, la vue est magnifique, les chambres sont modernes, j'ai beaucoup apprécié mon séjour. Tout était parfait
L'emplacement est idéal Vue sur l'océan est super Le personnel est très sympa Le réfrigérateur et la climatisation est un peu bruyante
The beach access was very convenient and the rooms where clean and well kept.
Excellent accomodations, relaxing, excellent spa, pool area romantic getaway. Once you arrive you do not need to go anywhere else.
After reading reviews, I was a little disappointed in how dated the actual rooms were. Loved the property, but I was surprised that the paint in the bathrooms, the vanity and side dressing area were in the condition they were in. The room itself was comfortable and the two complimentary bottles of water were nice. Outside of the hotel room, we loved the property. The pool and cabana area were wonderful. The staff was professional and polite. We will return just for those reasons!
I liked the breakfast buffet spread. I liked that it was right on the beach.
Food and the beach music to loud and way to much should have time to enjoy the sound of the ocean and the wind. Way to much music and way to early
2 hour wait for room svc,...no coffee
Le personnel était excellent. La chambre était très confortable et propre. Il n'y avait pas assez de places sur le parking. Nous avons dû nous garer dans la rue avec d'autres clients. La rue était étroite. Les gens circulaient dans la rue toute la rue. Je n'ai pas eu l'impression que notre voiture était en sécurité. La nuit suivante nous avons pu entrer dans le parking.
Le petit déjeuner était bon. J'ai aussi aimé l'emplacement. Nous avons eu une fuite dans la salle de bains les deux premiers jours. La seule autre chambre disponible était aussi éloignée que possible. De plus, on m'avait dit qu'ils allaient nous trouver un petit réfrigérateur si on le demandait. Ils ne l'ont pas fait. La fuite est finalement devenue tellement importante que nous avons été obligés de changer de chambre. L'ascenseur était en panne, ce fut un trajet difficile pour ma mère qui à 77 ans et est sous assistance respiratoire.
We stayed in a bungalow and had no noise from other people around us. Loved the view. No
cleanliness, location no
How nice and quiet it is! No place to eat there
The staff was great,however the toilet ran off and on alnight
Right on beach. Walking distance to historic downtown. Spacious kitchen/living area. Very uncomfortable bed and flat pillows!
This guest did not leave comments about this hotel.
Gorgeous view. Best on upper floors. Balconies. Wifi. Tv's good. Condo desk people were no always responsive. Elevators worked efficiently. Parking good. Very convenient to Flagler st. Good shopping. Love this area. Studio condo had no tub stopper. We were told none was available. Bought one ourselves at Walgreens. Also, no ice machines. This studio also had no ice trays in freezer. Bought some ourselves!
right on ocean and lots of activities for kids and some for adults too! It was close enough to a few bars and restaurants to walk and also some on the beach. elevator broken down for a bit. Room a bit small but sufficient
My wife & I spent a, very lovely, week at the Coconut Palms Beach Resort, in September and enjoyed every minute! You step out of the Resort, onto the beautiful beach and you can walk leisurely, to the small downtown area, complete with shops & restaurants. During the stay, my wife took stand-up paddle board lessons & fell in love with it. Everyone was very friendly and helpful.
LOCATION AND CLEANLYNESS OF ROOM NO
Location, location, location This huge hotel did not have a ice machine!
That we had to ask the front desk for ice and there wasn't an ice machine on any floors
Staff was extremely nice. Room was spetacular Nothing
Location. The room smelled. The AC when turned on has urine smell. Front desk staff know nothing about customer service. Room wasn't ready when I arrived. I had to wait over an hour to get my room.
They really cared. Homemade cookies, very professional staff. Breakfast and adult happy hour included. Burned out hotel next door mars what would otherwise be a great view.
La proximité et la propreté de la plage.
Proximité de la plage, vue sur la mer, cuisinette.
Bel hôtel sur la plage. Nous avons obtenu ce à quoi nous nous attendions. On a eu un temps froid, la piscine aurait pu être plus chaude.
propreté de la chambre
Proximité de la mer - Cuvette se salle de bain pas en foction, Climatisation défectueuse, porte défectueuse (balcon), vieux et non entrtenu
The location and staff were excellent, the breakfast was great, the rooms were really big and nice no complaints The second day our lock on the door quit working and they did not have the part to fix it. They moved us from bottom floor to top floor and went from queen beds to double beds.
This hotel was right on the beach and only a few minutes from the peer in one direction and the lighthouse in the other. The rooms all have an ocean view. The hotel also had beach lounge chairs which we took to the beach instead of renting (nobody said we couldn't) very convenient. I made sure I cleaned them and returned them too. Breakfast was good considering the price. I'd stay again.the room The room doors all seem to stick when opening and closing so the sound of slamming doors was annoying after the neighbors kids went in and out a million times. Some off the rooms have kitchens and some people's food isn't always to your liking. The parking lot gets cramped. For the price you're not going to get the Ritz Carlton butt you get a clean room with an excellent location and a helpful staff.
Staff was very helpful and friendly. The beds were excellant. There was a slight proble with getting a room cleaned and ready to check into put it was sloved.
An excellent view with great customer service. The elevator was outdated and did not function properly.
I liked everything. It was a little outdated, but wasn't bad. Overall I would stay again nothing
Service and being on the beach was great!! Beautiful view as well. Our room was located right next to the pool.. was not fun at 830 in the morning. .
On the beach Everything
Staff was courteous and the beds were clean and comfortable. Breakfast was not good at all. But we recognize for the value and money saved on room rate we should not have expected omelet station or something like that.
Leur déjeuner continental,piscine,proximité de la plage Je pense que les chambre devrais ètre rafraichis.
La picine était bien et l'eau était chaude Les portes patio sont a remplacer elles sont toutes brisées et très difficile a fermer, de plus il n'y avait qu'une chaise sur le balcon
une très belle vue sur la plage chambre assez bruyantes
Le site est parfait près de la plage la piscine est très bien notre chambres était parfaite tout était tres propre. Les accessoires etaient correct. Nous avons passé de très belles vacances.Les déjeuner sont excellent.
la vue de la chambre sur la plage hotel sale, personnel pas aimable et très mal habillé, j'ai subit une double facturation et ne parvient pas à me faire rembousé
le mobilier extremement dégradé, les serviettes mal lavées, le personel d'accueil très froid.