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NOUS N'AVONS RIEN AIMÉ !!!!!! Je pense que cet hotel est en rénovation, car seul le RDC est neuf, la chambre que nous avons eu était minable. Chambre minable, vétuste, sale, inconfortable, salle de bain épouvantable!!!!!!!!
rien plomberie défaillante: bruit intempestif toute la nuit; pas d'ascenceur, arrivée à minuit : pas de service restauration en chambre. Nous avons attendu 30minutes un thé. serrure électronique défaillante
The Taybarns attached was excellent value for money and the food was lovely, both breakfast and dinner. The rooms were lovely and clean and the staff were very friendly and helpful. Would recommend!
Fabulous breakfast and meals at the Taybarn. Staff very friendly too, at both the hotel and Taybarns.
Convenience Noise proofing was poor quality
Ease of check in and check out. Cleanliness of room and quality of breakfast
Excellent room, helpful staff, excellent breakfast. Good value. Tea/coffee supply not topped up in room between 2 night stay.
Reception and restaurant staff were very friendly, room was spacious, clean and comfortable, buffet breakfast was good too. I would use this hotel again.
Comfortable beds; food - restaurant (alrhough food in the evening could have been better) Restaurant - buffet style evening meal (Taybarns). Food not replaced quickly enough so couldn't always have what you wanted to eat especially the Indian selection; chips; pizza and soup.
From the moment we walked in the door reception staff welcolmed us and were very efficient. Stayed in room 56 over looking bin storage area to the attached Taybarn pub which was not the best outlook as staff also used it as a rest /smoke area.For the first visit the best available room should always be offered in my own view , and sunday papers should also be offered even if charged for !.
Staff were helpful when I had an enquiry about the price of my bill
That the rooms are appart from the maenbuilding The hotel is sadly enough located in a poor neighbourhood
n/a £4 per hour for internet and only available in bar/took 1 hour to connect. No shampoo or hairdryer in room. Lights not working. Parking not available until 21.30 as priority given to function not guests.
We found the car parking most convenient.Although given a double room, not a twin as ordered, this was soon sorted.
Location not far from Keele University, enough free parking space, friendly staff (especially at breakfast!). Bed was good. Bathroom dated and not very clean, small shower, no shampoo. Bedroom a bit stuffy, blankets old and inadequate.Had to go up and down quite a few flights of stairs. Not the best value for money.
Friendly staff Very basic room,
I only slept in the room so cannot comment The room and bedlinen smelt strongly of cigarette smoke, which as a non smoker was quite unpleasant
Larger room than they had guaranteed. Quiet, clean, good facilities. No shampoo
hated the back ground music played at breakfast times in the dining room
Breakfast was g8 The heating was pooor and the bed were really small and we also had problem with the hot water
nothing room very small and in poor state, bed so uncomfortable,bathroom and shower cubicule grubby,curtains did not match and were hanging off.
Very freindly staff; nice rooms and reastuarant/pub; excellent breakfast; nice ambiance None
Warm and comfortable. Excellent breakfast.
The peace and quiet, friendly staff, countryside location Having to pick up key in pub when reception was closed. The unmanned reception entrance, door to accomodation block was frequently left unlocked after hours, and could be 'put on the snick' by anyone at any time, so left open. Securitywise not very reassuring,
The staff were friendly and helpful, the room was pleasant and well equipped and breakfast was freshly cooked to order. The evening meal I had in the restaurant was also very good value.
The room was really nice - spacious and clean and the bed very comfortable. The menu in the bar/ restaurant was sufficiently varied with plenty to choose from. Although the service was good, it wasn't amazing. For example, at no point did anyone ask if 'everything was ok' (at evening meal, breakfast or even when we left). Also, little points like there being no Sambuca (a fairly standard after dinner drink) in the bar and, at breakfast, there were no milk jugs on the tables so had used a glass to take some milk to their table.