Hotel Indigo Boston - Newton Riverside

Points positifs : Food was good

Points négatifs : I would like some type of a refund. The pool was closed down for an event and we never got to use it. That was the whole point of our stay to relax by the pool for my birthday. I was not able to do that so it ruined my stay.

Just fair

Points positifs : The room was pretty clean, and they have nice Aveda products in the bathroom. It feels very European, with the bath fixtures and no carpeting in the room.

Points négatifs : The beds and pillows are VERY firm, I had trouble sleeping. My room overlooked the Riverside T stop train yard. You could hear the trains coming and going most of the night and starting very early in the morning. The bathrooms are VERY small, which was fine because I was travelling alone, but it would be tough for more than one person or a family. They have an upright wardrobe for your clothes, but no actual closet.

Points négatifs : The hotel and rooms are very nice. Our only complaint was that the ac unit was extremely loud as it was running.

Points négatifs : The front desk associate had long, uneven and filthy fingernails. It was the first thing I noticed when he handed me my keys. Put a low - class spin on everything.