Penrose Hotel Philadelphia

Points négatifs : Sale, il y avait des cheveux dans les lits, odeur bizarre ...

Points négatifs : Service client lamentable

Points négatifs : Boutons ...

Points négatifs : There was no hot water, we had to shower in cold water. We waited 1h15 at the airport for the shuttle and the driver was very impolite. The only positive thing is the restaurant on the other side of the road.

I needed a place to stay.

Points positifs : The front desk ladie who attended me I believe her name was Elaine was incredibly helpful and kind.

Points négatifs : The cleaning staff knocked on our door and screamed every morning. On the day of checkout it was a noon checkout and they knocked on the door until we got out as if we were getting evicted and yelled until we got out.

Rundown, only option

Points positifs : Staff really tried hard and were helpful but hotel is very rundown. 16 floors and out of 3 elevators only one worked. Breakfast was an unexpected bonus: scrambled eggs, bread, pastries, coffee, juice, cereal. The hotel was freezing but it was during the arctic freeze. First room heater on high but room freezing. Changed rooms and that heater was great. Rooms had irons, coffee maker and hair dryer. TV sucked, few channels, remote didn’t work, needed batteries, asked 3 times but never got. There is an airport shuttle but took many calls and lots of coaxing to get ride. Bad location lower south philly, subway 0.7 mile walk but was the only hotel under $300 that weekend so I was grateful for it.

Points négatifs : Elevator didn’t work, hotel rundown, poor location, TV bad, somewhat dirty, phones in room didn’t work, far from public transportation