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made a whirl-wind trip to help move someone to Savannah area, we grabbed this hotel and were gald we did. Rooms were clean, light and airy, room decor was very updated, staff freindly, location is the biggest drawback, behind some other business's but a very safe area. Food (breakfast was good), and the fella at the desk was informative about location information!\n
Spent a girl's weekend in Savannah. We did have a car as we planned on visiting surrounding sites. Proximity to the airport was a plus.
The hotel was very nice. But, for the price we paid, there should of been some kind of complimentary breakfast. Not, everyone wants to eat and pay for a full meal breakfast in the morning. Next to that it was very nice.
We absolutely loved this hotel. The staff was extremely helpful and pleasant to work with. I was a walk-in with no reservation and she went out of her way to accommodate anything and everything for us. Very pleasant considering the night before at a Microtel in SC (but that's another review). I want to say THANK you to the wonderful hotel and staff. The beds were AWESOME.
When we got to the hotel,( around 6pm) we were tired and just wanted to get to our room. As we are checking in the clerk is on the phone. I thought that was rude, but no big deal, then she tells us that they didn't have the room we booked a week in advance. OK so we settled for what they had. When we got to the room it stunk of cigarette. So far we were very unhappy, but thought at least we can relax a little in the hot tub. Wrong again the hot tub was warm at best. So we went for a swim and called it a knight. When we got back to our stinky room we were greeted with banging doors and pool motors or something running until we complained. In Holiday Inns defense they did give us a free breakfast the next morning. I would have enjoyed a better stay instead.
Very Clean Hotel, The staff was wonderful and their Grits taste excellent. Short drive to the airport and river street.
Our room was very clean which was good; the maid didn't restock anything when she cleaned our room the next day. No cups, sugar, coffee supplies, kleenex, soap etc. etc. nothing. Our new replacement towels were folded in a sloppy fashison too. Room service was promp and friendly in taking our order. The food was great too; the trays were left outside our doors until the next night! We finally called to have it removed. passerbys were leaving their beer bottles and trash on it like it was the hallway trashcan.(it began to smell of course) Some teens were pretty noisy in the hallway late at night (prom or something in area)\nI would probably stay again because our room was clean; this hotel should should brush up on staff training- give the maid a check list and give room service guidelines.
The hotel on the outside doesn't look like it's a superb hotel! Extremely comfortable and very large rooms. Loved it!
Left my room at 9:30 in the morning, came back and it had not been cleaned. Thank god Im not too messy. The free breakfast is not worth your time. The cheese on the 'eggs' was hard...likely from extensive reheating. The cereal was stale and be 8:45 there was no food in the Kitchenette. I told the manager and 15 minutes later all waiting guests were rewarded with 15 sweet rolls that had been heated in the microwave...Why that took 15 minutes is anyones guess. I noticed a family with 3 small kids still waiting for food 20 minutes after I told the manager. It was apparent that the staff really didn't care about there work...they were nice enough but a clean towel and fresh food with a scowl would have been better than the smile and stale cereal. I blame the management for allowing the things to get that bad. It was obvious that this was typical for the hotel as the food was poorly monitored and the trash in the dining area was overflowing on both mornings I was there. Also I noticed this ...
This hotel was wonderful! VERY clean. Nicely decorated. All staff we encountered spoke and was very friendly. Big bathrooms. Fridge and micro in room. Large TV. Comfortable beds. Straight shot to downtown. Can't say enough about how great our experience was. Intend to stay here next year!
Our suite was very pleasant except I wouldn't call it a suite. There isn't a divider between the bedroom area and sitting area. The room was clean, well kept. We would stay again.
GREAT HOTEL! This is my first time staying at the Holiday Inn Pooler. I usually stay at the Hampton Inn down at the next exit, but no more. I love the large spacious rooms, the shower! Seems to meet all the needs of a business traveler and what I enjoyed the most was the friendly service and hot breakfast buffet, served southern style. I will not only stay here but ask them to host my upcoming meetings. The location and easy access are great for folks driving in. Holiday Inn...you did right in Pooler! See ya in March!
le restaurant le manque de personnel. Le prix excessif demandé pour un petit chien 100$ inadmissible.
Le trajet en ferry sur le fleuve était de bonne qualité Le service client était horrible. Ne jamais retourner dans cet hôtel.
J'adore les chambres modernes Mint parfumé shampoing
personnel peu aimable chauffage et chambre bruyante (a cote du distributeur de glaçons!!)
Taille des chambres correctes Bruit de la climatisation
We stay here often when in town visiting family. We have always loved the friendly staff, incredible breakfast and close proximity to everything in the area The bed!!! For some reason the room we were in had a bed as hard as a rock! Three very long sleepless nights. Finally on the final night I was desperate for sleep. I took the mattress off of the sofa sleeper and put it under the sheets on the bed.
Very convenient to shopping and restaurants. Easy access to the interstate. Rooms were nice
Great staff and hotel.
This guest did not leave comments about this hotel.
The hotel is n The beds not clean very good
The room! The pool was outside and though warm out, it was not heated and was quite cold. Our kids, who love to swim, had the youngest out after one jump in, and the other lasted about 10-15 minutes. Normally they would swim for 45 to an hour. Only negative I have.
The location was very close to the airport, and there was a variety of restaurants to choose from within walking distance.
I have stayed at many different hotels but this particular Residence Inn has surpassed them all. Cleanest room I have every stayed in. Very comfortable beds and pillows. Wonderful shower and bathroom. Will definitely stay here again when in the area.
Very clean. Outstanding service
The staff was friendly, the breakfast was good, and the rooms were comfortable and clean. N/A
Le personnel est super. L'emplacement de l'hôtel est également très bien. Les boissons sont gratuites (non alcoolisées) ce qui était sympa. La terrasse avec piscine et la cheminée étaient agréables. Je reviendrai dans cet hôtel à coup sûr. Le service de ménage étaient correct, mais pourrait être un peu mieux. Ils n'ont jamais laissé de serviettes propres le temps où nous y avons séjourné. La salle de gym était un peu petite.
Extrêmement arrangeant sous extended circonstances. Le personnel est très sympa.
You can't beat the location or the omelet chef! He's just awesome. The staff is friendly and professional. The a/c was super noisy. A maintenance man came up immediately and said he has heard quieter buzz saws! 10 minutes later, he fixed it. Problem was, his fix left me with virtually no a/c! Had to ask for new batteries for the t.v. remotes. Housekeeping should check to make sure the remotes work, not the guest. Bathroom fan goes on automatically. Nice feature, but it runs too long. Mainly little, but annoying issues, except the a/c.
Staff helped the best they could but had to change rooms and the AC never got the room below 76 degrees in either room. Location
Convent location No decaf - breakfast also lacking
Location Breakfast sucked
Check in was easy. Staff was polite and helpful. Room was decently sized. Bed was clean. Bed was comfortable. Offered breakfast in the morning Entire second floor smelled like cigarette smoke even though we requested a non-smoking room. Inside our room the smell was less but still noticeable. The bathroom had a very peculiar smell that I could not figure out what was causing. The free breakfast offered was mostly cereals and bagels, which may or may not be negative based on your preference.
It was nice, staff was pleasant. Wasn't there much, basically for sleeping. Daughter was having baby, needed a base. All around nice
The staff was attentive at check in. The room was clean and comfortable. The bed was very comfortable The hot water took some time to heat up. I was concerned that I would be taking a cold shower but it finally got hot. (about 3 minutes or so).
Nice location - near the airport and the Mighty 8th Air Force Museum, fairly easy to get to, though Signage was a bit difficult to see. The room was in real need of a lot of maintenance, yet the desk clerk wasn't empowered to send for repair services. My 14 point list was going to "be given to Mrs. P, when she gets in, in the Morning". The maintenance list included things like no Florescent Lights over the Sink; broken drawers in Vanity; sink leaking under vanity; Sink stopper not working/installed; gouges in walls, paint chipped everywhere; rust around base of toilet; Closet door jammed; rug (baseboard) pulled away from the wall. I'd have felt better if they had apologized a bit or explained something, but it was clearly the responsibility of the Morning Manager and the clerk was either unable or unwilling to act.
Just location. I was dirty. The sheets were stained. We removed them and used towels. The wifi was off most of the time.
Customer service was the best! Rooms were cleanly! Pool smells like too much chlorine.
WiFi did not work well - got disconnected several times and had trouble accessing information and emails. Otherwise everything was great
kids liked pool. the carpets were dirty, rooms stuffy and "stinky", weekend breakfast ended @ 9 am WAY TOO EARLY FOR WEEKEND! maid started banging on door @ 8:30. description included "adjoining rooms", which is reason i booked w them. no adjoining rooms - "we HAD adjoining rooms"
That sister got in the pool and stop itching real bad went to front desk the give her some wraps out of the first aid kit ,had to go get her something from the closest store
All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard. Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.
La salle de bain séparée Rien
La chambre était confortable et le personnel était sympathique. J'ai été surpris de voir un Applebees commodément situé juste en face. La piscine était un peu petite.
Propre, moderne, personnel sympathique.
La chambre était propre Piscine n'a pas rester ouvertes plus