Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Very helpful and kind staff No
Free parking. Easy access off I95. Proximity to Savannah. Stayed 3 nights and every day my room key card expired so I had to go back to the lobby to get it reactivated. Room was stuffy and smelled like baby powder - like some odor was being masked. No housekeeping one day for no reason.
The location was perfect for the Savannah experience. It was a nice, comfortable, short drive into Savannah. The staff was pleasant and personable. My plan is to visit Savannah again and to stay at this LaQuinta, where I felt safe and welcomed. Everything was great !!!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Decor was very nice. Nine
Staff was super friendly
The hotel appearance was impressive and comfortable The TV recepsion was trouble, I had to have my room key reset every day after going to the second floor to find that it did not work. The receptionist was pleasant but fail to fix the problem. By 9:00 AM they ran out of most breakfast foods.
Closeness to i95 pet friendly. Nice employees. Good coffee. Fresh scramble eggs would of been better then flat egg served. Choice of breads nice. The room had a strong wet carpet smell. I had 2 rooms the other one ok.
Free breakf of fast was good. Price was excessive.
Everything is as expected. Well Run, great staff, always top notch.
This guest did not leave comments about this hotel.
Our room was very clean which was good; the maid didn't restock anything when she cleaned our room the next day. No cups, sugar, coffee supplies, kleenex, soap etc. etc. nothing. Our new replacement towels were folded in a sloppy fashison too. Room service was promp and friendly in taking our order. The food was great too; the trays were left outside our doors until the next night! We finally called to have it removed. passerbys were leaving their beer bottles and trash on it like it was the hallway trashcan.(it began to smell of course) Some teens were pretty noisy in the hallway late at night (prom or something in area)\nI would probably stay again because our room was clean; this hotel should should brush up on staff training- give the maid a check list and give room service guidelines.
The hotel was very nice. But, for the price we paid, there should of been some kind of complimentary breakfast. Not, everyone wants to eat and pay for a full meal breakfast in the morning. Next to that it was very nice.
This hotel was wonderful! VERY clean. Nicely decorated. All staff we encountered spoke and was very friendly. Big bathrooms. Fridge and micro in room. Large TV. Comfortable beds. Straight shot to downtown. Can't say enough about how great our experience was. Intend to stay here next year!
We absolutely loved this hotel. The staff was extremely helpful and pleasant to work with. I was a walk-in with no reservation and she went out of her way to accommodate anything and everything for us. Very pleasant considering the night before at a Microtel in SC (but that's another review). I want to say THANK you to the wonderful hotel and staff. The beds were AWESOME.
Spent a girl's weekend in Savannah. We did have a car as we planned on visiting surrounding sites. Proximity to the airport was a plus.
GREAT HOTEL! This is my first time staying at the Holiday Inn Pooler. I usually stay at the Hampton Inn down at the next exit, but no more. I love the large spacious rooms, the shower! Seems to meet all the needs of a business traveler and what I enjoyed the most was the friendly service and hot breakfast buffet, served southern style. I will not only stay here but ask them to host my upcoming meetings. The location and easy access are great for folks driving in. Holiday Inn...you did right in Pooler! See ya in March!
made a whirl-wind trip to help move someone to Savannah area, we grabbed this hotel and were gald we did. Rooms were clean, light and airy, room decor was very updated, staff freindly, location is the biggest drawback, behind some other business's but a very safe area. Food (breakfast was good), and the fella at the desk was informative about location information!\n
Our suite was very pleasant except I wouldn't call it a suite. There isn't a divider between the bedroom area and sitting area. The room was clean, well kept. We would stay again.
Very Clean Hotel, The staff was wonderful and their Grits taste excellent. Short drive to the airport and river street.
Left my room at 9:30 in the morning, came back and it had not been cleaned. Thank god Im not too messy. The free breakfast is not worth your time. The cheese on the 'eggs' was hard...likely from extensive reheating. The cereal was stale and be 8:45 there was no food in the Kitchenette. I told the manager and 15 minutes later all waiting guests were rewarded with 15 sweet rolls that had been heated in the microwave...Why that took 15 minutes is anyones guess. I noticed a family with 3 small kids still waiting for food 20 minutes after I told the manager. It was apparent that the staff really didn't care about there work...they were nice enough but a clean towel and fresh food with a scowl would have been better than the smile and stale cereal. I blame the management for allowing the things to get that bad. It was obvious that this was typical for the hotel as the food was poorly monitored and the trash in the dining area was overflowing on both mornings I was there. Also I noticed this ...
When we got to the hotel,( around 6pm) we were tired and just wanted to get to our room. As we are checking in the clerk is on the phone. I thought that was rude, but no big deal, then she tells us that they didn't have the room we booked a week in advance. OK so we settled for what they had. When we got to the room it stunk of cigarette. So far we were very unhappy, but thought at least we can relax a little in the hot tub. Wrong again the hot tub was warm at best. So we went for a swim and called it a knight. When we got back to our stinky room we were greeted with banging doors and pool motors or something running until we complained. In Holiday Inns defense they did give us a free breakfast the next morning. I would have enjoyed a better stay instead.
The hotel on the outside doesn't look like it's a superb hotel! Extremely comfortable and very large rooms. Loved it!
Staff, room, and ambiance were super. Rooftop bar was great. tv remote needed new batteries
Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet. The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!
Very comfortable bed, excellent river view, great staff.
A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.
The rooms and common areas in front of hotel spacious, clean and modern. No pool. Parking expensive
Clean on the water AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't
We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).
Location; bathroom No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.
The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge
The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice! Valet parking was the only option for 25. per night, but the staff there was very nice also.
Location Location Location NEW Rather expensive for such small rooms and the bar closes early. While modern and beautiful, they completely removed the HISTORY of the hotel that they replaced. The Brice is located in the old MULBERRY property, which was originally built in the old Coca Cola Bottling factory of Savannah. It would have been a nice touch if the Brice had kept some of the old Black and White photos that were in the halls of the old hotel and displayed them, somewhere as a way to tie the new to the history of Savannah. Instead, they completely eradicated the history. The staff is good, but not great. This is supposed to be a five star hotel, and I would rate it four. No coffee pot in the rooms until you ask for it, then its delivered and is great-keurig -why not just put one in each room? That's what I expect in five star hotels and certainly at hotels in this price point range.
- rooms, wine hour, allowing pets, cleanliness, drinks from bar. service and the 'no' or i'm being put out -type mentality for standard requests. I had very high expectations and am a die-hard Kimpton fan, unfortunately, with the exception of the San Francisco hotel this was the only other Kimpton disappointment in the range. I 've tried about 12+ different properties so far.
Loved the hotel decor, comfort and great staff. Rooms were nice and clean. Great 5-5 free wine and appetizers. Great restaurant in lobby but also great food recommendations from the front desk and valet. We checked in and the bathroom sink was broken. However, the staff was quick to fix the problem a d relocated us in 30 seconds.
Beautiful inside and out and the staff was amazing!! Wish the cost was slightly lower
Great location, hip atmosphere, comfy beds. Seems like the staff was a bit immature or possibly new working in customer service. Check in was very "relaxed", bartender not able to help w/ wine selection, hostess made us call our own petty cab & find our own plastic cups for togo drinks. Nothing major, small courtesies like these would be expected in a place like this.
The receptionist was wonderful. We had accidentally booked the wrong date. She was more Han accommodating and even upgraded our room since it was our first family vacation! She took time and printed out restaurant recommendations and a city map.
Great hotel. Beautiful city. Fabulous desk staff and valets.
Free happy hour and coffe everyday. Great location and friendly staff.
Off course the location is great. staff are very friendly and helpful. The happy hour at the hotel is the best. They provide finger food and wine for free and it provides a great opportunity to exchange some information with other guests. They also have free bikes to rent which is awesome given that the closest place we saw that we could rent bikes was at market place. Mattress could have been a bit more comfortable.
Even though there was lots of pets at the hotel it was kept very clean. Wine social hour was very nice. Pool was not heated.
le restaurant le manque de personnel. Le prix excessif demandé pour un petit chien 100$ inadmissible.
Le trajet en ferry sur le fleuve était de bonne qualité Le service client était horrible. Ne jamais retourner dans cet hôtel.
You can't beat the location or the omelet chef! He's just awesome. The staff is friendly and professional. The a/c was super noisy. A maintenance man came up immediately and said he has heard quieter buzz saws! 10 minutes later, he fixed it. Problem was, his fix left me with virtually no a/c! Had to ask for new batteries for the t.v. remotes. Housekeeping should check to make sure the remotes work, not the guest. Bathroom fan goes on automatically. Nice feature, but it runs too long. Mainly little, but annoying issues, except the a/c.
Staff helped the best they could but had to change rooms and the AC never got the room below 76 degrees in either room. Location
Extrêmement arrangeant sous extended circonstances. Le personnel est très sympa.
Le personnel est super. L'emplacement de l'hôtel est également très bien. Les boissons sont gratuites (non alcoolisées) ce qui était sympa. La terrasse avec piscine et la cheminée étaient agréables. Je reviendrai dans cet hôtel à coup sûr. Le service de ménage étaient correct, mais pourrait être un peu mieux. Ils n'ont jamais laissé de serviettes propres le temps où nous y avons séjourné. La salle de gym était un peu petite.
It was nice, staff was pleasant. Wasn't there much, basically for sleeping. Daughter was having baby, needed a base. All around nice
Location Breakfast sucked
Check in was easy. Staff was polite and helpful. Room was decently sized. Bed was clean. Bed was comfortable. Offered breakfast in the morning Entire second floor smelled like cigarette smoke even though we requested a non-smoking room. Inside our room the smell was less but still noticeable. The bathroom had a very peculiar smell that I could not figure out what was causing. The free breakfast offered was mostly cereals and bagels, which may or may not be negative based on your preference.
Convent location No decaf - breakfast also lacking
The staff was really friendly, all over us as far as customer service comes. They could not find our reservation at first, but after 10 minutes it appeared. Then they weren't sure they could get us into 2 queen room, but they eventually found one. I think they were all still learning the system, they had only been open for 2 weeks.
kids liked pool. the carpets were dirty, rooms stuffy and "stinky", weekend breakfast ended @ 9 am WAY TOO EARLY FOR WEEKEND! maid started banging on door @ 8:30. description included "adjoining rooms", which is reason i booked w them. no adjoining rooms - "we HAD adjoining rooms"
The staff was attentive at check in. The room was clean and comfortable. The bed was very comfortable The hot water took some time to heat up. I was concerned that I would be taking a cold shower but it finally got hot. (about 3 minutes or so).
That sister got in the pool and stop itching real bad went to front desk the give her some wraps out of the first aid kit ,had to go get her something from the closest store
WiFi did not work well - got disconnected several times and had trouble accessing information and emails. Otherwise everything was great
Just location. I was dirty. The sheets were stained. We removed them and used towels. The wifi was off most of the time.
Customer service was the best! Rooms were cleanly! Pool smells like too much chlorine.
Nice location - near the airport and the Mighty 8th Air Force Museum, fairly easy to get to, though Signage was a bit difficult to see. The room was in real need of a lot of maintenance, yet the desk clerk wasn't empowered to send for repair services. My 14 point list was going to "be given to Mrs. P, when she gets in, in the Morning". The maintenance list included things like no Florescent Lights over the Sink; broken drawers in Vanity; sink leaking under vanity; Sink stopper not working/installed; gouges in walls, paint chipped everywhere; rust around base of toilet; Closet door jammed; rug (baseboard) pulled away from the wall. I'd have felt better if they had apologized a bit or explained something, but it was clearly the responsibility of the Morning Manager and the clerk was either unable or unwilling to act.
Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard. Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.
All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
Very nice overall just the usual. Thin walls don't know why they build hotels like that. Great staff clean & comfortable. Good breakfast.
Clean and everything worked fine Jets fly close overhead at all hours. It is at the end of an airport runway.
It was nice being in a busy commercial area. We were not told of many maintenance projects occurring during our stay. Location right off the end of Army Air field was not mentioned anywhere. One night a giant plane took off right over room very very low every five minutes. While we could not really hear this in the room with the air and tv on....it was very unnerving.
The fact That we are in the flight line of the air base was horrible. So loud. And the sound actually shook the bldg on More than one occasion
The staff was so great. We were there for a race, and they did all they could to accommodate us, and went above and beyond in customer service.
The staff was extremely pleasant and the rooms were very clean. The staff ay the breakfast was wonderful also.
Great location, great room! Definitely a repeat!
Rooms were well kept and comfortable. It had the microwave and refrigerator. However, I would love to have a freezer section for a refrigerator, which was not there at least in my room. Would recommend it. A nice overall family experience. The serving area for breakfast was too crowded and small. It would be nice if they can increase the breakfast area.
For the money I paid it was a decent hotel. They say there is free hbo and show time which there is and they have hdtv's in the rooms, but the picture quality is worse than my old tube tv from the 80's. There is also a military base nearby so after 9am there are helicopters and planes flying directly overhead which makes it difficult to sleep past 9 if you've had a late night downtown.
I thought the hotel was fine if you need inexpensive lodging. Easy drive downtown and when we had an issue with the TV someone came up in a few minutes to fix it, Overall the room seemed clean except the floors. It was clear that no one had swept behind the bathroom door or vacuumed by the vanity. Also, the don't have the SEC network.
Staff was amazing, breakfast was wonderful plus they had cheese and and wine and a late night snack in the freezer(ice cream) each night. Some rooms had old carpet that smelled but they were very accommodating when we asked to switch. We then got hard wood floors and it was great.