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Staff very friendly and attentive. Food in restaurant excellent. Did not realise we would not be in main hotel and we could hear humming from what sounded like extractor fan as we were above the kitchen.
Great location with lovely view of Port Isaac. Room had balcony overlooking the harbour. Room on the small side. Bathroom very small.
Central to a very picturesque village. Characterful hotel right on the bustling quayside. Having to park ones car at least half a mile away at the top of a very steep will be off-putting for most people, particularly like me, with a blue badge invalide pass for my car. As for the restaurant, it was fine for breakfasts but we thought the quality of the food we had in the evening was extremely low standard. I did complain and received a discount from my bill but we ate elsewhere for both lunch and evening meals where the quality and price were much more favourable.
Draughty windows in our room (Number 15) No parking near by.
The location was fabulous, service was good with excellent breakfasts. The room was small but totally functional with a modern design. Great fun navigating the car down the steep lanes to hotel - the no parking issue actually became a positive giving a steep but pleasurable walk up to the car park with great views of village and harbour. Very basic and scruffy bar area catering for day visitors with outdoor open area - great if the weather is good but limited facilities if not. The resteraunt was expensive but no different to the other 3 in the village.
The location and the views, the friendly local people made it such a good place to relax and enjoy the weekend with friends.
Good location ,op. The Harbour , in a lovely coastal Village , now very crowded due to tv show filmed there (Doc Martin) . Staff friendly and , mostly ,very helpful . Hotel answered emailed questions quickly , pre arrival . Difficuly access to a Very small room , with no view . Problem with flies one night , no fly spray . Expensive meal . Lack of parking in the Village , except at low tide ! , a real problem , but that not Hotel's fault , I realise .
Excellent location. The small room we had directly above the kitchen. Lots of flies. The price
The bathroom facilities in the room were of a high standard. The room was clean and comfortable. Excellent safety advise given when checking in. Location was great. No Defined Check in point, had to walk through bar. Breakfast service was slow, however the food was nice when it arrived. No parking near hotel.
Nice hotel, friendly staff and great location in the beautiful town of Port Isaac. Lack of parking
It was great, friendly staff and excellent gardens. The manager couldn't have been more helpful regarding BOOKING.COM's complete mess up of the booking (see below) Never book through booking.com. When we arrived, they had no record of our booking. Fortunately they had a spare room for us that night (the love shack - result!) however the manager had to spend the next hour looking for another hotel for us for the Saturday as they were fully booked for a wedding. How could you lose the booking????? !!!!!
Everything you need here, from coffee in the morning on. Any problems quickly dealt with, and if not, explanation why not. Wonderful position on clifftop. Quiet. None
A very freindly and relaxing hotel would definitly return and recomend.
Position was very good for local coastal attractions, food was excellent staff very helpful and pleasant, gardens very well looked after a quiet and restful hotel.
The bed was very comfortable. Limited selection on menu not unless you want fish. The hotel was a little bit over priced i thought.
The friendliness and location
The location to the coast and countryside was superb.the gardens were lovely. The hotel did not keep up with the information given in the guide.
Beautiful location and views, very quiet and relaxing. Great restaurant, lovely food, especially fish, and stunning terrace for dining. Breakfast was good, cooked to order.
When we arrived he had no record of our booking and the rooms were filled. He directed us to a hotel across the street and we stayed there. He was very cordial and said if we were unable to stay there, we could come back and he would call and help us. He had no record of our bookings.