Dreams Riviera Cancun Resort & Spa

Points positifs : Layout of hotel. Food was excellent. With a nice verities of food

Points négatifs : The check in counter not enough staff waited to long to check in an out.

Points positifs : The staff was always helpful and super kind

Points négatifs : How far it was from Cancun itself... i didn't think it was that far and the cost for transportation to there was a bit much. Not many shops

Points positifs : The staff was excellent! Friendly and every helpful.

Points négatifs : The pools and most bars close very early.

We stayed to evaluate the property for our wedding

Points positifs : The resort grounds are beautiful. The architecture and design has a luxurious feel to it all throughout the property. we stayed in the most basic room which is interesting because it was amazing. There are more than 7 restaurants and 4 bars to check out. Everything is included.

Points négatifs : That they don't include at least one spa treatment like a massage with your stay. I think it would add a nice touch instead of trying to make people spend more money as soon as they check in. I found it to be the only experience that lacked class during our stay. The resort credit compared to other resorts is minimal and their coupons don't cover the cost of any substantial spa treatment or experience.