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The hotel was very nice. Clean and attractive throughout. The staff was friendly and helpful. The cookies at the front desk were a nice touch. We had a king bed room. It was nice and the bed was comfy. It had a flat screen TV and included HBO. We had requested extra towels and they were in the room when we checked in. The bed only had three pillows, but a call to the front desk quickly remedied that. The included breakfast was great. We stayed for two nights, one morning Nova and bagels were featured, and the next day there was an omelette station. Fresh fruit, yogurt, home fries, bacon and sausage were among the offerings both days. Yummy. The construction mentioned in some other reviews was not present when we were there. There should be a sign directing you to park on the lower level checking in with bags. There is an elevator from the lower level. If you park by the main entrance, there is a flight of steps to haul your bags up. A channel guide in the room would be helpful.
Hot breakfast included in room price.
Location The fact that they were doing construction in the hotel and did not alert us at the time we made our reservation.
Hotel looked beautiful from the outside. Included breakfast was nice. I stayed there when the 1st floor lobby was under construction. It didn't really bother me at first because the hotel did look like it needed to be updated, but they put me in a room where 2 out of the 3 nights I couldn't get to my room on my own. The second night there, I wasn't able to use the steps to get to the floor my room was on, so I used the elevator. I was met by a couple of men who basically told me to be careful and not to walk on the wet cement in order to get to my room. And this was at around 11pm. The last night the hallway to my room, as well as the elevator, was blocked off by caution tape. A staff member had to walk me through a kitchen located on that floor. So I'm not sure why I was put in that room since it definitely didn't seem like they were to capacity. I am sure this was just bad timing for me but it would have been nice to be notified beforehand that this was going to be occurring. Also the hotel needs updating everywhere.
Conveinent to some local restaurants and shops. Fitness center did not feel like a safe environment. Tucked away in basement far corner. Complimentary breakfast was not appetizing. The way the rooms are situated around the open atrium where the bar is located, is sometimes noisy at night.