Points positifs: Conveinent to some local restaurants and shops.
Points négatifs: Fitness center did not feel like a safe environment. Tucked away in basement far corner.
Complimentary breakfast was not appetizing.
The way the rooms are situated around the open atrium where the bar is located, is sometimes noisy at night.
Points positifs: Hot breakfast included in room price.
Points positifs: The hotel was very nice. Clean and attractive throughout. The staff was friendly and helpful. The cookies at the front desk were a nice touch.
We had a king bed room. It was nice and the bed was comfy. It had a flat screen TV and included HBO. We had requested extra towels and they were in the room when we checked in. The bed only had three pillows, but a call to the front desk quickly remedied that.
The included breakfast was great. We stayed for two nights, one morning Nova and bagels were featured, and the next day there was an omelette station. Fresh fruit, yogurt, home fries, bacon and sausage were among the offerings both days. Yummy.
The construction mentioned in some other reviews was not present when we were there.
Points négatifs: There should be a sign directing you to park on the lower level checking in with bags. There is an elevator from the lower level. If you park by the main entrance, there is a flight of steps to haul your bags up.
A channel guide in the room would be helpful.
Points positifs: Location
Points négatifs: The fact that they were doing construction in the hotel and did not alert us at the time we made our reservation.
Points positifs: Hotel looked beautiful from the outside. Included breakfast was nice.
Points négatifs: I stayed there when the 1st floor lobby was under construction. It didn't really bother me at first because the hotel did look like it needed to be updated, but they put me in a room where 2 out of the 3 nights I couldn't get to my room on my own. The second night there, I wasn't able to use the steps to get to the floor my room was on, so I used the elevator. I was met by a couple of men who basically told me to be careful and not to walk on the wet cement in order to get to my room. And this was at around 11pm. The last night the hallway to my room, as well as the elevator, was blocked off by caution tape. A staff member had to walk me through a kitchen located on that floor. So I'm not sure why I was put in that room since it definitely didn't seem like they were to capacity. I am sure this was just bad timing for me but it would have been nice to be notified beforehand that this was going to be occurring.
Also the hotel needs updating everywhere.
Points positifs: The staff was very nice and friendly. The room was clean. It was a little small but I didn't mind at all.
Points négatifs: I could hear everything my neighbors were saying. Every single word. No exaggeration. I had to get up very early the next day but it was difficult to do so, because the noise kept me up and normally I have no trouble falling asleep.
Points positifs: Je ne fait que dormir et prendre une douche alors le prix est resonnable.
Points négatifs: Il n y avait pas de dejeuner continental comme c'etait mentionne mais que du cafe,il y avais des mauvaises odeurs
Points positifs: I actually don't have any complain. good!
Points positifs: Rooms were clean and updated and a great location.
Points négatifs: The desk clerk was behind a bullet proof glass. The hotel seem to be a "Welfare" and "Drug" place.
Points positifs: Can't think of any!!
Points négatifs: Dirty, small, smelled horrible, beds extremely creaky, old, air conditioner very loud, just overall disappointing.
Points positifs: I was pleasantly surprised at how clean this hotel was. When hotels quickly turn rooms for the next guests arrival,some house keeping issue get overlooked. This however was not the case at 5 Town. Very clean rooms and the entire hotel staff was wonderful. Each hotel employee was attentive and kind. I would return to this hotel and I would recommend it to family and friends. Please acknowledge the entire staff at 5 Town and thank them for making my first stay a nice experience.
Points négatifs: My only complaint was the AC unit. It was difficult to adjust to my sleeping comfort
Points positifs: La propreté, personnel sympathique
L'établissement Five Towns Inn - JFK Airport met à votre service une navette gratuite desservant l'aéroport (disponible 24 h/24). Parmi les petits plus gratuits, un petit-déjeuner continental et l'accès Wi-Fi.