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Had Netflix on their tv's Helpful at front desk, but not polite for Costa Rican standards
The beds,work comfortable Major sewage problem, breakfast issues and staff unwilling to help with excursions or seeming to have a problem ordering takeout for guest!! I requested to speak with the wonder, no success.
The rate is perfect for quick business stops like mine. Toilet paper...every single time I stay here. Either its to low quality or to "eco friendly" for me if thats why is the way it is. Please change it!
I've stayed here 3-4 times so far. It's my go-to when I arrive Costa Rica and depart. The staff is very helpful, the rooms are very clean, I wanted to take the bed with me - very comfortable! I have only tried the New York Strip and tiramisu - both amazing. A great quiet little hotel. Very very strict on their 11 am check-out time.
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
Close to airport. Great front desk staff.
Very friendly staff at desk who took time to check me in when they could not find my reservation. Maybe issue with online company I booked through but they still honored my rate. Some issues with the hot water at sink and shower. Was either scalding hot or cold. Hard to tune. Not a deal breaker at all though
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
Location, close to the airport and has restaurants available for those arriving in the evening
El hotel es.bonito El servicio es pesimo
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
The staff was very helpful and courteous. The restaurant had excellent service and fresh foods. The room and view were spectacular both day and night. The pool area was beautiful. Santa Ana is a nice location and Alta Hotel is one of the best jewels in Santa Ana.
The hotel has a boutique feel to it but everything is also clean and in very good condition unlike some other rustic/boutique hotels I've stayed at. It's located on a hillside and has amazing views in all 4 directions. Great outdoor seating options and a nice pool. Also a lovely indoor lounge with fireplace and a quaint restaurant and bar. The rooms and bed were huge too, I was completely shocked at how nice it was for the minimal price I paid for a weeknight stay. The staff was also extremely friendly and helpful, even helped me print my boarding pass before checking out. Would definitely stay here again! Honestly can't think of anything I didn't like about this place.
La piscine et le coin détente. Le café dans le hall ainsi que des pommes Des jets qui passaient au-dessus, conséquence d'être proche de l'aéroport
Très pratique pour prendre l'avion pour entrer et sortir de l'aéroport. Chambre confortable avec de bons lits.
Merveilleux endroit où séjourner! Le personnel était serviable, agréable et professionnel. L'hôtel était très propre, la chambre répondait à absolument toutes nos attentes. Le service de navette pour l'aéroport était fantastique. Le chauffeur était très sympathique et serviable avec nos sacs et autres. Super endroit pour séjourner!
C'était propre et confortable. Pratique pour aller à l'aéroport (en navette gratuite. Les restaurants à proximité, en plus.
Dans l'ensemble, tout était super. L'emplacement est parfait pour prendre l'avion à l'aéroport. Le personnel était très prévenant et ils ont vraiment fait tout pour se rendre utile. La chambre était confortable et propre. Réception ouverte 24/24 la navette était génial ! Un super rapport qualité-prix. Pour ceux qui arrivent en dehors des heures il y a un Denny's juste à côté. Le seul point négatif, c'était le petit déjeuner, qui était très artificiel, par exemple les œufs brouillés étaient sans âme), et il n'y en avait pas assez varié pour le prix de cet hôtel.
the views n/a
The good breakfast, beautiful view, friendly donkeys and dogs, helpful staff, warm room, hot shower, kid friendly yard full of gnomes and play houses, and proximity to the airport (45 minutes). Wifi was spotty and pretty much unusable, though it may have been the stormy weather.
Location was great. Just a few kilometers from Poas Volcano Park. Great view of San Jose and Allajela. Wind howls all night but youneed that to blow the clouds out. No
the shuttle service to airport worked great
Perfect hotel for the money. We had three rooms, all with two queen beds for only $92 per room. The staff was exceptionally friendly, the pool and gardens are nice, and the restaurant was one of the best meals throughout our trip. Airport shuttle was on time even with our 3:30am pickup. The shower has soap/shampoo and conditioner (I think) attached to the wall. I'll probably avoid the "conditioner" if I stay again.
Hotel Villa Dolce is in a convenient location. Rooms were clean and had everything I needed. Staff are all friendly and extremely helpful. The same can be said about the owner and his wife who live on the property. I loved my stay here and would recommend it. I definitely will be back!! Pura Vida Nothing
The owner and staff was super! They gave us directions to help us find our way around. The room was simple but nice. The casada dinner we had was very good. Breakfast was good too. Te grounds and pool looked awesome. It was difficult to find for us with no directions, but it wasn't the owners fault.
The staff were very helpful. Dank little rooms, terrible smell of something like diesel and septic that would come pervade the room from time to time.
The staff was very helpful and always available The uppper screens were filthy, hole in the wood was plugged with a piece of paper.
Wonderful hospitality from staff. They go far above and beyond to make sure everyone is happy and comfortable.
Quiet and comfortable Room was not the one we reserved. We reserved a King Bed and ended up in a room with 2 Queens
Great staff, room was great. Good location to venture out from. Wouldn't plan on pool time, small and in courtyard. Rooms in hotel part a little noisy in the a.m.