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This hotel was always beautiful - I like modern boutique hotel which this is not and I still love it - kimpton purchased it and added their touches which are great but didnt change the character of a beautiful hotel nothing
Great location with incredible staff who made sure my stay was top notch. They made my stay worth it. Room was becoming worn and torn, with some awkward elements like a flat screen in the bathroom that was too big for the space. I understand they're going for chic, but ultimately fell flat and was silly. Less is more.
In heart of downtown SB, walking distance to Granada Theatre and dining/retail, beautiful Spanish Mission styling. Excellent service at valet parking, front desk, restaurant, and housekeeping. Wonderful canopy bed but definitely used the step stool. Only thing missing was a ottoman to put up your feet. Absolutely nothing. Expensive but worth the splurge.
The restaurant and bar were very nice. Fabulous staff. We will be staying again in July as our daughter is getting married very close to the hotel. The individuals we talked to in setting up several suite reservations and possibly doing a bridal lunch were somewhat customer service lacking.
Lovely decor, comfy bed. Good location to walk and shop. Free bike loaners. Pet friendly. Complimentary wifi and coffee. Tiny rooms. Loud street noise all night. Inconsistent seevice, some great, some disinterested. Poor shower pressure. Weak air conditioning in bedroom.
Atmosphere is nice. Romantic. Room is cozy. Location is by far the best thing. So close to State street. 10 min to anywhere worthwhile. A bit noisy in the room. Rooftop is cute but small. Pool and jacuzzi is small.
Friendly, knowledgeable staff High price for valet-only parking
Great service, nice rooms, amazing roof top area with pool/spa Rooms and bathroom a bit small
The location was good. The hotel was very noisy and only moderately clean. There was mold in the bathroom and several spiders in the room. The bed was also unomfortable.
Very Quiet, very clean and friendly staff. Centrally located, walking distance to many venues. Great experience.
Ian at the front desk was absolutely phenomenal. He went way out of his way to make sure we were comfortable, and gave us a fantastic recommendation for dinner. The valets were extremely pleasant, willing to help and attentive They seem to be a bit understaffed.
Beautiful hotel, nicely located downtown. Great restaurant. The pool staff was horrible. So slow, so inattentive, and kind of rude.
Enjoyed the vintage charm and ambiance. Beautiful and relaxing with a very friendly staff. Cozy cottages. Beds were too squeaky and the slightly thin walls between your neighbors
Perfect match for grown-ups on State Street in Austin. Victorian, main house w/ reception & restaurant, rooms in separate buildings, but faithful, older victorian buildings. Tall rooms, updated baths. Slept in, so it must have been good.. I liked most everything.
Quiet, friendly staff, great accommodations, great Food. Heater too noisy. But that ok. Dealt with it by turning it off and bundling up.