Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Personnel somme toute attentionne faux 5 etoiles. Toutes les moquettes sont absolument degueulasses, le mobilier a au moins 25 ans, j'ai demande une chambre non fumeur, j'ai eu une fumeur, la tarifuication Internet dans la chambre est prohibitive, la salle de gym est ridicule. C'est loin de tout, j'ai du faire a appeler un taxi pour me rendre au 7 Eleven le plus proche. 40RM de taxi depuis le centre. J'ai mange le soir en arrivant au buffet: prix affiche 39 RM, j'ai paye 90RM (avec un coca light et les taxes!!!). Un piege a touristes s'il en est. Booking.com : premiere et derniere fois en ce qui me concerne.
Le rapport qualité prix pour un hôtel de standing. Très belle piscine.
Nous n'avons pas du tout apprécié notre séjour dans cet hotel! A notre arrivée, on nous a donné une chambre fumeur alors que nous avions demandé une non-fumeur. La chambre empestait l'odeur de la cigarette. Pis encore, la chambre n'avait pas été nettoyé correctement et les draps n'avaient pas été changés! On a retrouvé des cheveux et poils sur le lit et des draps tâchés!!! Inadmissible pour un hotel 4 étoiles! On a demandé de changer de chambre mais la deuxième chambre censée être non- fumeur empesté encore plus l'odeur de la cigarette froide! Les draps étaient sales! Le seul point positif était la vue sur la mosquée bleue! Même le service laissait à désirer! Donc a eviter sauf pour l'histoire d'une nuit car le prix est très attractif!
Quiet and relaxing. House keeping - short of tissue papers and no coffee spoon.
good enetrance and reception area, and varaities of breakfast poor swimming pool and room furnuture
Had a deluxe room with Ac unit not working, however they managed to replaced me with a special suite not too soon after and it was great! Had a very comfortable night. Attended to my needs efficiently. No
services & attitudes of the hotel staff is extremely impressed me during my 3 nights stay there. First, the TV set of the room is very poor. I did ask for the hotel maintainance staff's help twice during a 3 nights stay. Besides, I couldn't sleep well due to the noise from the lounge. I really suffered a bad sleep for the 3 nights stay. The noise was last til 1 am, which caused me couldn't have a good sleep during the stay.
The room is clean and comfortable. The hotel sign board can't be seen from outside. Guest have to call in to find out where is the Hotel which is actually inside the shopping complex.
Pleasant, modern hotel. Slow lifts.
Upgrade 1 terrace suite room ( actual use 1 night - due early arr ) To a higher grade - was told by Hotel to pay rm 500 x 2 night & paid by credit card imprint before arrival , but later Hotel insist to add tax & service charge. ( if go on line - rates is much cheaper on up grade ) Room reservation Sales staff insincere, unprofessional - on paid suite upgrade - rater detest. Would not recommend. Hotel did not explain nor deny any fault committed. Nevertheless, less business attitude.
The room (a terrace suite) was spacious and luxurious. Ideal setting for a relaxing, chill out break. Liked everything (though people wanting to "do" Kuala Lumpur would not like the location way out of town)
Large, comfortable room with a great view of town. The free WiFi was slow except when you're in the bathroom or right by the room door.
I chose this hotel because I've stayed there before and thought it was a pretty reasonable price. The hotel itself is good, clean, spacious, it even has a nice pool and a bar next to it. The restaurant in the hotel is so so, but it is clean. This is not a touristic area, and there aren't a lot of places you can walk to for lunch or dinner like Melaka. The transportation from and to the airport is through a 3rd party bus, about 1.5 hours apart. I chose to get a taxi. 80 to and 140 from hotel.
Overall this hotel is clean and the staff are friendly.
Nice shower facility and bathroom. No dimming facility on bedside lamps.
The hotel is close to Chinese & Indian stores & restaurants. The amount I have paid was more than what is written in my booking, although the cost was still very affordable. Also the the hotel have no restaurant and no executive suite so there should be no option for breakfast and executive suite rooms in the booking.
nothing to say inefficient staff. inability to solve problems.
It is small but very clean. Quite impressive with the price offered. The air-cond cover was making noises.