Avalon Lodge

Worst trip to Tahoe

Points positifs : Walking distance to restaurants, shops and lake

Points négatifs : No A/C! Was the worst. Our room was extremely dated and had a horrible smell. The on duty attendant was not friendly or welcoming; made us feel like we couldn't approach if needed. Lighting was poor, with exception to the bathroom where there was no counter space. Pool was sketch. Way too much money for what you get. We left a night early because it was so uncomfortable. Definitely won't be back.

Points positifs : This place looks nice but we never actually stayed because AFTER BOOKING and Traveling 3 hours to get to Tahoe Kayak called to inform us that they had made a mistake in the deal and they had to cancel my reservation. They blamed it on Avalon and informed me that they would not be able to transfer the reservation to another hotel. They told me as a favor to me "good news...they will be issuing a refund but unfortunately the funds would not be available for several days." Kind of ironic since I agreed to no cancelations. I'm not sure if the hotel or Kayak is to blame. But either way I would not book on this site! Bad customer service.

Points négatifs : Had to double book when Kayak/Avalon would not honor the reservation I booked because they "didn't mean to list that good of a deal."