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The breakfast was great. We complimented the chef on great chorizo and eggs. The variety of food was great. The night staff was helpful and quick to respond. The hotel staff in general was very nice and hospitiable. The hotel seemed to be overpriced, for such a dated hotel. The halls had a strange dirty smell. The elevators never seemed to work. Our room was just, ok. The pubic hair all over the bathroom floor and door was pretty gross. The shower curtain was dingy and dirty. The AC didn't work properly, never seemed to cool the room. We definitely will not stay here again.
This was our 4th trip to South Padre Island, we were married here in 2009. We have stayed here 3 out of the 4 times we came. We actually had reservations at a different hotel and I switched back to La Quinta just a few days before our trip. We had the ocean view with two queen beds and there was plenty of room for my husband and three kids ages 3-10. Kids loved the pool, it was always open, and of course the beach access. Breakfast is not in the lobby, which is actually great, but on the 4th floor in the event room and they have a great breakfast that's included! Could not say enough nice things about this place. Such a good value for the price. Wish we could have stayed longer!
Staff were super accommodating and our room had an excellent view! Best location on the beach in my opinion, and I love that we can bring our pup!
The location beachfront access The price and the bar next door placed their portable bathrooms right next to the pool so while in the pool you have to put up with the stench of portable restrooms. Very bad odors especially by the kids pool. Even though they have security guards there were still so many people who were not staying there utilizing the pool. For the near 400 dollars I spent I would have liked to not put up with those issues.
Everything was more than I had expected. I am a single MOM of a seven year old son and a two year old daughter and WE had never done a weekend "getaway". WE had an AWSOME time! At upon my first attempt to check in...one of the front desk clerks was very rude. I felt belittled and not worthy of renting at La Quinta. She had a weird spelling in her name
The cleaness and the location was wonderful. Everything was wonderful including the restaurant down stairs which delivers to the room while we humg out by the pool and we got full service
Great location on the beach. The free breakfast is awesome. The parking is terrible. The hotel common areas are kept very warm. Our room was in the 80's temp wise when we arrived. The towels are thin and rough. There is a club next door and on our last night at the hotel, the club had a Ludicrous concert until 2 AM. We heard every beat of the drums. The concert goers filled up the hotel parking lot. The hotel told us we would have to park down the street and walk back in the dark. After I refused, they had an employee move their car so that I could park int he hotel parking lot.
Loved everything about this place except the food. Ordered a pizza from the bar and grill. Wasn't done and was over priced.
Location to beach Pool didn't seem big enough at times
The only good thing is that the hotel is located beside the beach. The hotel Was filled with dogs that's okay if you're a dog lover, the walls of the room were too thin they kept waking us up all night.
Good clean room next to the beach front. Wife uber excited about the pokestop adjacent to the room and the available Pokémon available to catch. No bacon for breakfast
This hotel is in a nice setting, across the street from nature exploration opportunities for families, and right on the beach. It features a good breakfast and free parking. It is a good distance from the main tourist traps. This was the wrong choice for a Spring Break stay with my family. It was cluttered with college students and definitely not in the condition I would expect and desire for a family stay. I felt unsafe to leave my room with my young children due to the ridiculous behavior of drunk and vulgar teenagers and young adults. The hotel is right next to a very large, open air, drunk party beach facility that plays music all night and hosts police and all sorts of things young children should not be around.
Great location. Close to concert venue. Minimal driving from this hotel. treated like criminal. 2 of my sons friends visited us for 10 minutes, cost me $60. Carry coolers through lobby had to Drop cooler and show my wrist band. Ran like prison
Very spacious room. I didn't like that they didn't service us breakfast. For the cost breakfast was not included. We paided over $450 for 2 days and we needed to pay extra if we wanted breakfast. Here I thought let's not stay at a condo because I don't want to make breakfast and when I get there they tell me breakfast us extra.
We stay at the Hilton every year we come to South Padre. We love it and cannot wait for a next trip. I highly recommend the Hilton. It is very clean, staff is wonderful and it is right on the beach. Love it! Nothing. Our stay was wonderful as it is every year.
The facility was well maintained and clean. The closet door didnt work well in the room we stayed in. Everything else was very good.
The location of the hotel on the beach is perfect. The outside entertainment space is great for families. The rooms are spacious and comfortable. The beach space that was blocked off for guests only was a wonderful way to avoid the crowded beach. N/a
The front desk staff was always friendly and gave towels without any problems. There was always a spot to park. It was clean. Most the other staff was really nice to deal with. Excellent location directly on the beach. The elevators were extremely hot and one stopped working during our visit. One female in the kitchen was rude during breakfast. I ordered an apple pie that they said would take 10-15 minutes and it took 45 minutes to arrive ! I also think breakfast should be included for the price of the rooms. La Quinta next door had free breakfast for the same room cost practically. The pillows are horribly uncomfortable.
Heated pool was very nice and convenient One of the elevator was not working and being on the 6th floor imagine how much time was wasted just waiting. I think I spent more time waiting for an elevator than I did in the pool! I wouldn't spend more than 50.00 if you are not on the 1st floor with a broken elevator the worst family experience I have had in 6 years staying at a beach hotel. The staff would pass by with no worries about your concern and almost laugh at all the people waiting.
The roomkey was a waterproof wristband, beds were very comfy, overall appearance was nice. My friend and I stayed here for spring break and let's just say, don't go here if you're on spring break. It's location is at least a mile from any of the party destinations, the indoor waterpark was closed on weekdays when we stayed, the outdoor park closed until April, housekeeping was lacking when they cleaned our room. Towels were still left on floor, sand was still in our beds even though sheets were made. No complimentary breakfast drove us nuts!!! We're not staying here when we go back. There were no other Spring Breakers that we saw here, just one family that happened to stay right next door to us.
The guy from the lobby during night shift was really an excellent worker he was taking care of everyone and everything alone, from parking problems, to noisy guests. poor guy he was literally running up and down I went during high season and this hotel was overbooked. Parking was an issue, only one elevator was working (which meant waiting for over 20 min to go up or down)... we took the stairs most times there were a lot of disruptive people at night. Mostly young, drunk with loud music and singing. I was traveling with a toddler... I had a total of 2 hrs of sleep. this is what made my stay particularly awful
The whole stay was comforting and i'd definitely stay again.
The hot tub and pool was maintained very well. Very helpful staff Being in the first from on the first floor we could hear the door open and shut when anyone left or entered.
Bon petit déjeuner, personnel serviable Il n'y a rien
La chambre était vraiment belle, un très bon lit, bon espace. Quelqu'un avait fumé la chambre donc ça ne sentait pas très bon. Et le petit déjeuner consiste tout simplement de pain, de beurre, de céréales, de jus de fruits et de café. Ce n'est pas vraiment un petit déjeuner.
La rénovation de l'hôtel est superbe!!! La chambre était très moderne et très joliment décoré. La salle de bain était très spacieux, et j'ai adoré les portes vitrées. Le lit était très confortable ! J'ai vraiment beaucoup aimé le petit déjeuner chaque matin. Ils s'occupent vraiment bien de leurs clients. Tout le monde était très poli et attentif. Nous y retournerons sans aucun doute dans cet hôtel la prochaine fois que nous allons à South Padre !!
Chambres de bonne taille, lits corrects. L'hôtel était bien entretenu et propre. Les formalités d'arrivée et de départ ont été rapides et faciles. Le petit déjeuner était encore pire que horrible il était non existant. Durant 3 des 4 jours il n'y avait plus rien à 8:30
Le prix, au petit déjeuner, la chambre, tout était super. Il n'y a rien
Mon mari et moi y sommes allés pour notre premier anniversaire de mariage le week-end du 9/9. C'était notre première fois sur l'île. Le personnel était serviable et de bon conseil. Ils ont également satisfait nos demandes de serviettes supplémentaires.
Tout les membres du personnel que j'ai vu disaient bonjour. très serviables
I liked how clean the hotel is and how courteous the staff was Parking lot is small
Location was good. Beach was 5-10 minutes walk or 2 minute drive. Plenty of shops and food all around. Easy to find. Nice staff. Rooms were dirty, dusty and dark. Messed up reservations; stayed in a room we didn't book first night. Room was hot. Bathrooms dirty. Facilities equipment and supplies out in plain sight; very messy looking.
The hotel looks nice from the outside and the staff I felt with, was friendly. The hotel appeals to a younger demographic who is not condcerned with sleeping or having consideration for those around them. That said, we had to call the front desk several times during our stay to advise them of the noise level our neighbors were producing at 3 am. The staff could have provided better arrangements by spacing the tenants and providing is all with some privacy. Especially since there was so few people there. The mattress need to go. There are definitely either bed bugs or grease on them and they are very lumpy. We will not be staying here on our future visits to the Island.
Location and kitchenette were very nice. We were only minutes away from the beach and other great places to eat/drink. The waffle set up made some tasty waffles at breakfast, but there was usually a line. Although the bed was a king size, it was probably the most uncomfortable bed I have ever slept on. The shower had terrible pressure and the water had a bad taste/smell. Parking was free, but good luck fitting if you have a large truck/SUV. Before check in the hotel called me, but I missed the call. I tried 5+ times to call back to tell them I would be there later and nobody answered. Upon check in the staff told me that I missed his call and was rude when I told him he never answered my calls. I will spend more money and stay at a reputable hotel in the future.
Everything was just right and cozy will come back soon! That I couldn't stay another day had to go back to work!
I didn't like anything. :-| Room didn't feel as clean as I would have liked. Noticed a beer bottle cap on the carpet upon entering the room. Gave me the impression that adequate time and attention was not given to assure the room was ready for next guest. Sink drainage gave off bad odor and shower curtain appeared old and dingy. Construction could be heard at 9 am, either in the halls or neighboring rooms. Won't be staying here again. This is an honest review from customer that booked reservation for Tues. Aug. 5, 2014.
Cheap and very comfortable and luxurious. Comfy beds, overall nice bathroom and restroom. Jacuzzi and pool exellent and a dock for fishing. 10/10 would recomend and come back
Front desk clerk was awesome. Very helpful. Needs new mattresses and pillows.
Ive stayed before a few times and it obviously looked and felt like the place hasnt been taken care of. Hair on pillow, couch broken, lamps dirty, table's scratched, toilet wouldnt flush. Ive stayed before a few times and it obviously looked and felt like the place hasnt been taken care of. Hair on pillow, couch broken, lamps dirty, table's scratched, toilet wouldnt flush. If pictures were allowed to post here id post them; theyre saved on my phone. I will no longer consider this location.
close to the beach the beds were awful
Casa Bella was quaint and full of character. Family owned and operated, the staff was friendly and dynamic. The room may not have been the caliber of a Marriott or Hilton, but was clean and comfortable. I would definitely stay at Casa Bella again. Although the stay at Casa Bella was enjoyable, the price was not. While I did book the hotel day-of our trip, I still feel that it was pricey. Then again, it is SPI, and Ludacris was in town.
They called me to cancel my reservation and then the day of they called to tell me they were charging me ...total bullshit
The pool hours
Everything, the girls everything was perfect
I like the staff that was there The hotel did no have any over night staff none the less security. which was necessary!
I loved that the rooms were spacious. Staff was great, had no issues with them. I liked everything
The price was very fair compared to other hotels. It is on the main street so you are close to everything. Rooms were big enough for my family of 6. It had 2 queen beds and a pull out sofa and there was still plenty of space to walk around without bumping into things. Staff was very friendly (didn't catch their names). Will definetly stay there again. We found a roach in the jacuzzi and it kinda grossed us out. Pool seemed to have a little more than usual chemicals because my eyes were getting irritated (didn't stop us from enjoying the pool ,lol).The mini fridge is more like a box cooler (1/4 size of a mini fridge) Yes hallways are long and hot to get to your rooms, but in all actuality, how much time are you going to spend in the hallways on your stay? Pull out sofa mattress was worn out could definitely be replaced. No breakfast included.
It was ok for the location Didn't have a beach view at all or any refrigerators!
The room was spacious and the bedsheets were fresh. Great parking spots. Staff was friendly, except for the manager. Well-centered spot, near major restaurants and shopping. Parking lot was a little difficult to find. The staff was lost, they didn't know what room to check me into. Check-in was about 15 mins. No view of the beach.
The stay was awesome the staff was very nice
The convenient location. Ice machine available Common areas needed maintenance. Lawn was not maintained. Gate to swimming pool was locked at 1 o'clock in the afternoon. Trash cans were full and the odor was unbearable. BBQ pit was full of ashes and had rotting food on grill. No sheets provided for the sofa bed. Mattress stained. Air conditioner quit working in the middle of the night. Front office personnel was not reponsive to issues. Staff did not acknowledge us or extend any courtesies. Not a good experience. I will not return
There was nothing to like the whole place a mess, when I got there they wanted a 200$ deposit that they did not mention about when I booked it. Everything was horrible, I dont recommend it.
decent price $30 in offseason,good size room w 2 queens,clean,young woman at front desk was pleasant and helpful no breakfast or even coffee, office was closed most of the time,even during posted office hours, you're really on your own there was some renovation work ongoing but not noisy
Location, conveniently next to the bay, rooms were clean and smelled clean. Older hotel, but great price. Parking was horrible.
It was roomy Pictures made it seem nicer, it was gross. Was not worth the price. I would not recommend this to anyone, and will not be returning
Only thing I liked was the price and the vicinity to the beach access. I did like that my family dog was welcome. The bay side access was nice but with limited rooms we weren't able to stay there. The class of people here were at the bottom end. There were beer bottles left in the parking lot and cigarette butts all over the place. The small pool was completely filled with one family who was staying in one room.
The place was clean and cheaper then most of the other places. They charged us 25$ because we checked out 45 min late. The check time was at 3 which made us have to sit around for a couple hours. I felt like they where trying to nickel and dime at every turn.
The Rooms Didn't Even Have Blankets On The Bed Staff Was Extremely Rude
So first of all, a booking was made for the 22nd of May. I get to the location at around 1:00pm. Check in still isn't till 3:00. But apparently my reservation booked, but my card was declined. The thing is. My card was charged and I was denied access to my room. I waited in the parking lot til 10:00 pm and was still denied. First desk lady was not helpful and rude. Second desk lady was a little more helpful. Unfortunately we still did not get a room and were forced to head home after keeping 2 young children in our vehicle all day. Worst expert ever. Will never book with them again.
I liked the price, the room was big, bed comfortable, and I liked the breakfast, and it was close to the beach. I didn't like the rest room, and the shower. The shower drainage wasn't working properly.
Room was clean smelled clean beds were okay The towels looked dirty they weren't white anymore