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Ruth's Chris et le Starbucks dans le lobby principal. Une piscine aurait été bien agréable. La salle de gym était super.
Super bien situé Cuisine chère.
Le personnel était vraiment très bien. Beaucoup de travaux de construction en cours.
Avoir des lits double dans une chambre d'hôtel est une approche dépassée à mon sens. Il vaut tout autant d'avoir deux lits queen size.
Le parking était un peu pénible. Tout le reste était parfait.
Propre, bien tenu Très bon service client Grande chambre Piscine en saison L'hôtel la clientèle Une longue attente pour le voiturier (en sous-effectifs)
Grande chambre pour le prix Difficile à trouver votre chemin. Le personnel était très serviables.
Le personnel est exceptionnel Pas assez d'argent pour pouvoir rester plus longtemps
Très beau bâtiment
Nous n'avons pas eu besoin de prendre la voiture pour faire quoi que ce soit. On peut aller à pied au casino, aux restaurants et au match de football. Le personnel n'était pas très serviable. On ne pouvait pas utiliser le réfrigérateur dans la chambre parce qu'ils l'ont rempli avec des boissons.
Le personnel avait peur et serviable.
La chambre était très belle et la salle de bains était superbe. Il n'y a rien
Je recommanderais à tout le monde de séjourner ici. super confortable et bien pensés comme un hôtel devrait l'être C'était l'hôtel le plus proche de l'endroit où j'avais besoin d'aller, mais c'était à un demi-mile (7 pâtés de maisons à pied) de quoi que ce soit d'autre.
Les chambres sont joliment aménagées et très bien situé pour aller aux Busch Stadium. Il y a aussi de nombreux extras que le client paie. L'accès internet coûtait 12.00 par jour et des frais pour les boissons et la nourriture dans le restaurant de l'hôtel qui n'étaient pas de bonne qualité. Nous nous sommes ainsi retrouvés à l'hôtel Hilton, à un pâté de maisons seulement, pour obtenir ces services.
Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.
The actual hotel room is great! The staff did a poor job of providing customer service. The room card didn't work no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room. It was loud The casino makes everything smell like smoke and whatever they use to try and mask the smoke.
Le petit déjeuner offert gratuitement en soirée et l'heure de l'apéritif. Forte odeur chlore autour de la piscine.
530 Contrecoup. Il n'y a rien.
Ils sont très accueillant avec les animaux. J'avais mon chien avec moi et je n'ai eu aucun problème. Prix à 15$ par jour. Lits durs
Si le petit déjeuner et le dîner avec cinq à sept
Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
Location, facilities and architecture were excellent. Room was a bit dated.
The location was very near the hospital. I had one of the newly renovated/decorated rooms. The poolside restaurant was very nice in the evenings. I will stay here again during my next visit.
The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit. Like a lot of hotels, the sink and bathtub drained very slowly.
I love the Art Deco building. The rooms are comfortable. It's location near restaurants, bars and the park is terrific. Our room was quiet dispite the the festivities going on in the hotel.
Everything. Very nice place to stay. Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.
The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.
friendly staff, convenient services.
The showers were amazing. The pillows are too soft. Definitely will bring my own next time.
Room was very nice. Staff was excellent as well. There was not much around the area to do but this is a casino after all. The casino was very tight and smoky. A bit pricey for what you get.
Stayed in 'luxury' category room. Very nice. Good vibe. Staff seems proud of the operation. Very friendly, very attentive. Would stay here again when we're in the St. Louis area. Free (all be it slower) Wi-Fi in all rooms. Good enough to read email, news articles, etc.. If you want to stream stuff that will cost you $10 a day. Small issue but the hot water coming out of shower needed to be a bit more 'hot'. Never did quite warm up to my personal like for water temp.
Amazing hotel, very luxurious rooms. Very clean casino, and nice staff. The food in the casino (the burger one), was not the best and not worth the money. They didn't get my order right, but they were nice when asked to fix it.
Luxurious hotel Floor around stool had urine on the floor room from previous guests. We found this after a nice night in the casino, so less than impressed.
We loved getting to stay somewhere that was pretty much rich in the middle of everywhere we wanted to go and see, but avoid the mass traffic of the city. This was our second time to St. Louis together and we definitely can't wait to make it back out to The Cheshire. It was everything we were looking for in a hotel. Plus the continental breakfast may have been small, but the quality made up for the quantity by far.
The Cheshire is a quirky British castle and authors based 'Lodge". Each room is named for an author and has a copy of one of the writer's works with a bio bookmark for each guest. (I have, over the years, enjoyed Auden & Isherwood, and now Laurence Sterne.) The windows on each floor and in each room are leaded pale colored diamonds. The reception area boasts heavy wooden furniture, a bear, and "Oriental" rugs over tile. The front desk and bar staff are superb! Nice pleasant people. The pool area is inviting even in non-swim weather, with standing heaters and a firepit. Too much fun, and reasonably quiet for a full hotel. Guest with relatives in lounge area espousing ethnic and religious prejudices (?!) loud enough for others, including me, at separate tables to show surprise. Not a common experience at The Lodge!
Fun and charming theme, great location, and excellent staff!
Noisy AC which had to be reset to work dirty shower walls, musty smell. Modest breakfast, but fresh and delicious. Accommodating staff and unparalleled decor. Overall, too expensive.
worth what we paid. Bed was comfortable. Shower pressure was really good mini refrigerator was froze over. we had 2 small conditioners and not a shampoo and conditioner.
Check in and out was smooth, room was comfortable, on site parking, good proximity to Busch Stadium and Scottrade Center. Wi-fi wasn't free, TV wasn't easily seen from the far side of the bed. Needed better parking signage from the street.
When our room was late they comped us on food items in the restaurant.
The employees were very nice and helpful. Hotel bed was dirty, found lipstick stain as well as hairs that didn't belong to us.
Good security for the better part. The room was dirty. I found food on the floor. Staff at front desk was fair. A woman followed me into the bathroom that I had to unlock. Strange certainly not a guest. Do not know how she got into the hotel.
The staff were all very friendly, if not terribly helpful. Room was *filthy*. Walls were dirty, carpet was horrifying, and the bedspreads were filthy. They didn't even cover the bedspreads with fresh sheets. Sofa and chairs were so gross we were didn't want to sit on them. We were surprised to find out at the last minute that there was: -no microwave (They offered to bring us a microwave for a fee of $20/day. What?!) -no complimentary parking (We chose a hotel downtown in part to save on parking!!) -no complimentary breakfast So the value of a "discounted" room went out the window.
Room was spacious. On site restaurant and bar a benefit. Cabs readily available.
The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas. I didn't like the popcorn in the couch cushions, the pizza left the counter, and the wad of hair floating in the pool. Cleanliness is a real issue. I would overlook the worn facilities if the place was clean.
The pillows were nice. The front desk staff was pleasant The carpets were dirty, the furniture was old, and the hotel needs a thorough cleaning and updating. The tub bottom was dirty, as well
The staff was helpful and friendly. We were close to downtown and the room was very clean and was a very spacious room. The hotel was quiet and overall was a very positive experience. There wasn't too many food options right near the hotel, we ended up taking a taxi to the downtown area for most of our trip.
Everything was very good except checkout. I had to wait in line for 30 minutes before two customers in the only two lines were helped and the line began to move. I had no issues to resolve, there should have been someone else that was called up to help or an express line for people checking out.
Pool was small, crowded and a little dirty - we didn't get to use it. Otherwise the location and staff were great!!
Overall a good stay. No big complaints, except maybe the distance from any attractions.
the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc... N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.
Value for the money was good. They needed more staff working the continental breakfast to keep up.
Great room, breakfast, Wifi connection, restaurant One person on the staff -- doing hospitality in the afternoon -- was kind of rude.
Very polite and accommodating staff. High quality rooms and food breakfast
...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.
Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs. Bed was a little firm for me but I admit I like them softer than most folks do.
There was not enough parking for guest, we had to pay an extra $20 at another location to park...good thing we only stayed one night. The air and fridge in the room didn't work. The attendant was not compassionate at all and seemed to be no help. The room seemed dirty and old. The shower took awhile to get to work because the handle was stuck. The shower curtain rings were rusted The hair dryer was disgusting and half worked. The restaurant/bar in the pictures wasn't even open when we were there. I will never be back.
Clean and quiet. Great location. Breakfast could be much fresher with better variety at that price.
Rooms were clean. Location was in a great spot downtown, Parking is not free. Even though they advertised online as free parking, it isn't. Staff wasn't equipped to handle problems, we watched a man ahead of us not find his room ready for him and the single person working wasn't able to help him. We were told we couldn't park there even though Kayak listed the hotel as "free parking". Upon check in, the sole person at the desk told us we couldn't park at the hotel and needed to park somewhere else. We went for dinner, returned and found 3 empty spaces. We parked in one. The following morning we had a note on the car letting us know our license plate had been recorded and to not park there again. Not to worry. We won't be using this hotel again. It's too bad, it's in a great location.
Staff was always very friendly and helpful. They even let me leave my car at the hotel while I went to the Cardinals game even though I had already checked out!
Great location to MetroLink & tourist spots Did not honor reservation; reserved king bed; could not make first night; called hotel to inform of delay; gave king bed to other guests Requested wake-up call and taxi for morning of departure; neither fulfilled
Building was beautiful, and was within walking distance of many nice restaurants and to the Peabody opera House (Avett Brothers). Be prepared for paying $26 for valet or feeding the meter on off street parking. Room was very small, beware they will charge you $10 for using their WIFI, bed was horribly uncomfortable, pillows were just as bad, and there was no hot water in our room. We will NEVER stay at this hotel again. If you have to stay here bring a good mattress pad and your own pillows and be prepared to take a cold shower.