Points positifs: Stayed there because our children were at camp about 10 minutes away
Points négatifs: Completely unsatisfied!!! As a Marriott Gold Elite member we usually feel very welcome. This hotel, all the way up to the GM Joe, refused to honor the benefits of Gold Status after both the National Customer Center Rep for Marriott and the Executive Mr Marriott customer service assistance line contacted them directly on my part. Again, did not request anything unusual except the benefits that are offered as a GOLD member. The hotel staff went out of their way to make us feel very UNWELCOMED! We have stayed at the Holiday Inn Express in town before which would be a much better place to book. I absolutely DO NOT RECOMMEND this hotel as the staff all the way to the GM feel they are above Corporate policy.
Points positifs: Beds comfortable. Good location. Nice staff.
Points négatifs: Weird light bulbs by the bed. Bottom half of each bulb was treated so that no light was emitted except from top of bulb. No way to read in bed. Staff got us some other light bulbs, but strange corporate decision on lights. Also air conditioner was making strangled sounds during our stay.
Points positifs: The front desk personnel during the day was very helpful and nice.
Points positifs: Typically clean and the continental breayis pretty nice, includes a pancake maker! So cool!
Points négatifs: 1st room was not clean, 2nd room was not clean at all. We were then asked to leave. Tried to get another room elsewhere but was told they would not rent a room to us cuz we are trouble makers? No other rooms in town. Late at night with a child! Terrible!!
Points positifs: Convenient location, nice big rooms. Staff was extremely friendly when asked questions. The beds were comfortable.
Points négatifs: The pool closed at 10pm. Would have liked to have it open for a bit longer. The temp in the area was very hot!
Points positifs: Good location. Easy to get to Highway.
Points négatifs: N/A
Points positifs: Location, price, friendly staff.
Points négatifs: Your shower head.
Points positifs: Great breakfast
Points négatifs: Renovation was taking place. Not mentioned in the reservation.
Points positifs: Clean
Points négatifs: Unfinished wall in our room. Not sure why.....
Points négatifs: This location did not match the quality to be expected of a HIE. No eggs for breakfast in the morning, my room smelled like smoke and wasn't cleaned on my first full day. Overall, a disappointing experience.
Points positifs: Clean with friendly staff
Points positifs: Friendly staff. Breakfast was good with to go bags
Points négatifs: I'd like breakfast available until 10 verses 9. We arrived late and 9 was to early.
Points positifs: I liked it was near the FWY.
Points négatifs: It kinda seems a little run down and it new. :/
Points positifs: Very clean and spacious. Friendly staff. Conveniently located near the freeway and Denny's.
Points positifs: Clean roomy well stocked friendly staff
Points négatifs: Spa was closed
Points positifs: I stayed here for a week. The room was very clean and in perfect condition, no signs of wear and tear. It was pretty quiet and the bed and pillows were very comfortable. The AC worked well. The room layout was quite good, too. I met quite a few staff while here and all were friendly and helpful. I wasn't sure from the photos, but the doors are interior, which is nice.
Points négatifs: The breakfast was good enough. The plastic silverware in the breakfast area was flimsy
Points positifs: Propre et spacieux équipé personnel sympa
Points positifs: We will not stay there again. The ONLY nice thing I can say was that the breakfast was adequate
Points négatifs: Desk clerk was a grouch. Ordered a rollaway bed for our son. When they brought it in and we opened it up it had a bunch of gravel and debris on the blanket. Totally unusable. The room smelled of old tobacco and musty. We will not stay there again.
Points positifs: The staff was amazing, and so friendly. There was free breakfast and a pool. The room was very clean and it had everything we needed.
Points négatifs: Many things did not work, including the heater. It was very cold. They finally changed our room.
Points positifs: Location to highway.
Points négatifs: Despite being a senior solo lady traveler I was assigned a room that was as far away from the lobby as you could get. Could not even get to the main building through interior corridors. Breakfast attendant did not check on or keep the Bright Side breakfast stocked.
Points positifs: It was close to restaurant and gas station market
Points négatifs: Low pressure water in shower and WiFi didn't work
Points négatifs: Some little things needed fixing
Points positifs: Le personnel était formidable et très chaleureux. Il y avait un petit déjeuner et une piscine. La chambre était très propre et il y avait tout ce dont nous avions besoin.
Points négatifs: La plupart des choses ne marchaient pas, y compris le chauffage. Il faisait très froid à l'époque. Ils ont fini par nous laisser changer de chambre.
Points positifs: The Ranchotel is not faux-retro; it's the real deal. Everything works (newer plumbing, plus refrig and microwave), but every piece of furniture that could be re-used, was. The staff (a couple) was very friendly and helpful. Just far enough from "town" to be quieter (but you can only do so much with regular BNSF trains pulling through). Close enough to walk. Very good value.
Points positifs: Small, clean, served it's purpose
Points négatifs: that we couldn't stay longer
Points positifs: Very clean and friendly
Points négatifs: $69 high price for old motel very well maintain
Points positifs: The rooms are very antique. Nice remodeling
Points négatifs: My remote didn't work. There was no phone in the room. I had to plug my phone charger behind the bed. No convient plugs. They didn't explain how to turn on the radiator heater. So I froze
Points positifs: The room was not clean, there were no amenities not even enough towels for two people. No ice machine, iron, coffee maker ect. The bed was terrible, pillows wre filthy, TV had a loud hum on many of the chanels, there was no guide. Terrible place to stay not worth the money, should be taken off the list.
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