Points positifs : staff was fine
Points négatifs : during these ever changing times. having no option to change my reservation adversly affected my trip since flights and other parameters kept changing.
Points positifs : The initial car i got was great and a comfortable ride. Was looking forward to the road trip.
Points négatifs : The car was great but the brakes shuttered when you applied them and the back tires of the care were almost bald. I had to get another car that was not so great in terms of the comfort of the ride but at least the tires had tread on them.
Points positifs : Got upgraded to larger vehicle for free.
Points négatifs : # of staff available at check in and new hire staff member with little knowledge left alone to process customers arriving at lot. Had to call supervisor for nearly every detail. Inadequate training to be left alone.
Points positifs : Great value
Points négatifs : It was all good
Points négatifs : Nothing
Points positifs : The quality of suv and price.
Points négatifs : Idk
Points positifs : Service at the reception was prompt and good.
Points négatifs : Car as provided was fuel efficient and No issue- No complaint. However, insurance was on the higher side. It should be much less looking at the insurance I already had.
Points négatifs : I didn't like that when I went to pick up my rental the fee was much higher than the quote I got from the website when I booked it.
Points positifs : Nice vehicle. Staff was friendly.
Points négatifs : During pick up, staff was not super clear about toll options. I did get what I needed but was surprised it wasn’t clearer. Drop off was okay but poor signage for those of us dropping off before there was an attendant.
Points positifs : Nice that it happened.
Points négatifs : Car too tricked out. Jeep Compass has many controls that can't be overridden. Lots of automatic steering, bings, wipers out of control, etc.
No major issues. Dollar rental through Thrifty.
Points positifs : The van was adequate for our purpose. We had 4 adults and 2 children in our party. We used the van for 15 days. The price was about $29 a day, not bad for a van. We had 6.5 hrs of drive time loaded with bags and and a couple of coolers. It was right but doable.
Points négatifs : I think as an industry some rental agencies cost for another driver is excessive. Although the rental was a great price. The added cost (of $13.50) took a lot of the savings away. I will try to stay clear of renters who have excessive fees in the future when there is another driver.
Points positifs : Letting the check in agent know the toll pass was not necessary, he removed from the bill.
Points négatifs : The counter agent made it seem necessary to get the toll pass - I never used a toll pass once.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Manchester.
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