Points positifs : That we were upgraded. When companies do this, I definitely rent from them again. Also, they made drop off extremely easy.
Points négatifs : Nothing. Thrifty in Charleston is excellent.
Points positifs : Price.
Points négatifs : Customer service at pickup was very poor. Was there for over an hour and received a car that had been smoked in. The car was unbearable to sit in.
Points positifs : Car was nice.
Points négatifs : Check in experience was typical. A barrage of upcharge questions. Due to the pandemic, I had to cancel and change my flight and change drop off locations and was assessed a $100 change fee by thrifty. I asked for them to work with me since it included extenuating circumstances out of my control. They showed no willingness or desire to help. With so many car rental companies still available, I will never use thrifty ever again. They proved to me that at least for them, it is all about the $$$ and nothing else.
Points positifs : Staff was excellent and very helpful.
Points négatifs : Excellent vehicle. A can had been left under a seat from previous rental.
Points positifs : Staff was very helpful and the car was awesome
Points négatifs : Nothing. It’s was great
Points négatifs : Bad tires on car and due for oil change.
Points positifs : Yes.
Points positifs : I don’t have anything positive to say, unfortunately.
Points négatifs : When we got there, they didn’t have the vehicle we had reserved (an SUV) and they tried to put us in a smaller vehicle, a car, for the same price. When I mentioned that he said he could give us a minivan instead. That took another 30 minutes to get, and when we got it, it hadn’t been cleaned and didn’t have a full tank of gas.
Points positifs : Friendly staff. Pick up/drop-off smooth.
Points positifs : Drop of easy
Points négatifs : Treated better
Points positifs : Price
Points négatifs : Online the car i chose was advertised as a “luxury” and the picture shown was an Audi. They had no Audis at the location. They claimed “luxury” at that location was a Dodge. That is deceptive advertising.
Points positifs : Awful customer service at rental counter. Terrible shuttle, ended up taking an Uber to the airport.
Points négatifs : Everything
Thrifty possède 1 succursale à North Charleston. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.
Non (selon nos données)