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Acceuil très chaleureux de la réceptionniste, hall d'entré majestueux. Emplacement de choix au bord du lac. Déception au niveau de la nourriture comparativement à 1987! Pas du tout le même service à la salle à dîner. A l'époque c'était très 'class' maintenant il n'y rien d'exceptionnel. (Disons que nous avions beaucoup d'attentes) Les clients sont en 'jeans', les serveuses parlent fort. La nourriture est correcte mais rien d'extraordinaire. La décoration de la chambre est défraichie, le tapis brisé. Bref je n'accorderais que 3 étoiles.Le garçon pour les bagages a mis tellement de temps, que nous avons amenez les bagages nous-même à la chambre.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
Comfortable rooms, good location, sevices.
Un bel hôtel situé dans la petite ville de Zell am see, à proximité des grands sites du Tyrol, jolie piscine intérieur, belle salle de restaurant, parking couvert privé. Cet hôtel semble véritablement colonisé par des familles d'origine arabe au point de se demander s'il n'appartient pas à l'une de ces riches familles. Faisant partie des rares européens, nous avions droit à des regards très réprobateurs et manifestement hostiles...dommage.
confort,calme discrétion du personnel, bien situé par rapport à la ville et aux excursions à faire dans la région,
L'emplacement dans Zell am see Accueil froid et impersonnel voir tres directif. Chambre tres quelconque pour un quatre etoiles, nourriture de tres mauvaise qualite puisque c'est un melange de mauvaise cuisine, de cuisine de mauvais gout, de cuisine industrielle et de cuisine decongelée, cela fait un peu beuacoup, pour un hotel dit quatre etoiles!
Rien à dire c'est ok
Hôtel bien situé - chambre confortable et super salle de bains. La personne qui nous accueille est très agréable et souriante. du fait de la chaleur, nous étions obligés de dormir la fenêtre ouverte et non loin de l'hôtel il y a des bars avec des clients très bruyants toute la nuit.
accueil très agréable . excellente salade aux crevettes du restaurant . Bruit de la rue jusqu'a minuit, puis à partir de 6h du matin pour les livraisons a quelques mètres de la fenêtre . très mauvaise insonorisation entre chambres .
l'emplacement,le standing, le confort,l'acceuil tout est parfait un bemol en ce qui concerne le menu demi pension tres moyen voir ci dessus le menu demi pension tres leger
Hôtel agréable et bien tenu, chambres vastes (+ de 20 m²), propre, l'option demi pension vaut vraiment la peine pour le prix. Emplacement plein centre piéton. Emplacement en plein centre piéton ce qui le rend très difficile à trouver avec un GPS. Accès compliqué en voiture. Proximité immédiate d'un casino et d'un club d'où nuisances sonores...
this is most beautiful and friendly hotel which i saw
Comfortable rooms, great breakfast, friendly staff. Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep
quite place, modern and very clean
Rooms, bar, restraunt, spa. Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions
Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience! No ac, so do not go there when its hot!
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
comfort , services very noisy
Hotel was great but traffic noise was really busy and loud
the reception very help and friendly . and I booking double room and the give me suite the breakfast poor and the toilet towels old and bad quality for hotel four star
The courtesy and helpfulness of the staff
This place rocked! I can't wait to go back to Zee am See and will for sure always stay here. The roof top bar/patio is the best. Free breakfast rocked! The staff was so helpful and awesome! Thanks for making the trip awesome! airconditioner - no real big deal though!
The staff were very friendly & helpful ,they tell you every thing you want about Zell Am See and the area around .the hotel located in excellent location at the same building of Macdonalds. The hotel entrance near the elevator is very narrow.normal. The breakfast was normal .
Staff are very friendly The amenity is poor. There are not even shampoo and a toothbrush something.