Points négatifs: Breakfast was really scarce and short of quality and quantity. I will certainly recommend them to improve it. Coffee was really low quality for such a hotel. Rest was acceptable and staff were really helpful and friendly.
Points positifs: Mainly nothing; except large bathroom and main room size.
Points négatifs: Breakfast was very very poor compared to other 5 star hotels. It is like a 3 star hotel. Bed was already used and not comfortable at all. price should be half!!!
Points positifs: Location
Points négatifs: Beds!!! No free water in the room.
Points positifs: Have stay here before three years ago. The place has declined in customer service and overall attention to detail. The staff at the front desk we dealt with spoke no English and seemed bothered by ...
Points négatifs: I ask a local what had happened to the place, and they said it was an issue of nepotism in hiring practices rather than hiring qualified staff. Too bad, it was always my first choice, now I'll ...
Points positifs: + Health club + Perfect sea view rooms
Points négatifs: - Room ( not clean and uncomfortable) - Staff (at roof bar and restaurant) - Restaurant ( super expensive and no service from staff) - Foods are moderate - Front desk staff did not give any ...
Points positifs: The hotel location
Points négatifs: The room was not clean It does not deserve to Ba a 5 stars hotel
Points positifs: Everything
Points négatifs: Nothing
Points positifs: Location, hotel rooms , and sea view
Points négatifs: The hotel is fantastic. However , Breakfast and the service are not good as it should be.
Points positifs: The staff were brilliant and attempted to address any issues. The restaurant staff, especially Kabul, and the reception staff, especially Aylin, were fantastic. View off the restaurant balcony was...
Points négatifs: Unfortunately the key door mechanism to the executive suite was broken. Took 5 trips for maintenance to correct it. Still didn't work in the end. Only annoying when attempting to enter the room...
Points positifs: Staff was great. The best hotel in Zonguldak.
Points positifs: Comfort and amazing view
Points négatifs: Nothing
Points positifs: la chambre est spacieuse, vue sur la mer, un plat de fruit, proche d'un centre commercial
Points négatifs: la majorité des hôtels 5 étoiles en Turquie voire moindre, propose dans la chambre du thé et du café avec bouilloire, ce n'est le cas ici. Il faut relancer le WiFi à chaque fois qu'on retourne...
Points positifs: average. cannot review hotel itself, location has a problem. Difficult to review. only staff is good.
Points négatifs: while having a trip around, we stayed one night for a sleeping break. unfortunately there is a factory very near the town and it really smells bad. First of all, they need to find a solution for this ...
Points positifs: Very fair for the value. Nice clean comfortable and kind staff
Points négatifs: Limited breakfast. Location if somehow isolated
Points positifs: We liked the spectacular view from the bedroom and the restaurant to the Black Sea, we liked also the meals served in the restaurant.
Points négatifs: The hotel should be more careful with the furniture and the towels (one of them was stuck). As it was raining, the shift from the parking lot to the hotel was not good, because there is a long ...
Points positifs: Superb location, site seeing of Sea surrounding location is breath taking
Points négatifs: Staff only speak Turkish except one who is not always available, very difficult to communicate
Points positifs: All rooms with sea view. Wintergarden was ok. Parking place available
Points négatifs: Not clean. Old bed and bathroom smells very bad. Railway closed to rooms this causes much noise. No open buffet for breakfadt but the breakfast was ok. Pics on internet shows very nice but the real is...
Points positifs: Je me suis vraiment sentie bien dans cet hôtel. La vue sur la mer, l'extrême gentillesse de TOUS les membres du personnel, qui ne parlent pas anglais mais se débrouillent toujours pour répondre à...
Points négatifs: 122 marches à descendre depuis la route…Mais c'est le prix de la tranquillité aussi. 122 steps to go down from the road to the reception… But it is the price to pay for quietness.
Points négatifs: No english, no wi-fi (stuff don't know password)
Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?