Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,2
Points négatifs : Airport drop off fee nearly doubled the cost of a one day rental.
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6,0
Points négatifs : Na
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8,4
Understanding of our Situation
Points positifs : On arrival at Avis, Ben Guiron Airport, they were kind enough to provide us with a car for 5 days booking. Especially excellent when returning the car and the shuttle service. Our lovely staff.
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6,0
Hold 1000 USD on my card
Points négatifs : Middle coverage cost almost as much as car rent itself, but even in such case they blocked 1000 USD on my card. Insane.
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2,0
They still my money !!!!!!
Points négatifs : Weird customer service. Very poor company. Horrible experience with them. They change my 444$ over for someone car accident. When I tried to understand for what they charge me, I did not got any explanation, did not got pictures to approve that I’m guilty. They just still my money!!! I’m will never recommend for someone else this company!!!!
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2,0
Points négatifs : They told me a price and when y dropp off the car, they carged me an additional fee. In the pickup they especified all the charges and then at dropp off they charged me more for dropping off in different place. I book it this way through kayak and it was not respected.
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4,8
Hiding real price is unacceptable
Points négatifs : The rental was over 3x more expensive than quoted, which is unacceptable. Especially when we asked how much will be total rent. They said $225. At the very end we got an invoice for over $750.
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10,0
free booking , minimum bureaucracy, fast check-in /check-out
Points positifs : order category of the auto and good condition of the car , unlimited mileage
Points négatifs : everything is ok
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2,8
Points négatifs : My credit includes insurance if you rent a car, anywhere in the world. You don't need to subscribe to their insurance. They tell you you have to get is for law and they charge 25 USD per day. At the end I paid the double of the price.
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3,2
Points négatifs : I booked only 2 days, but AVIS charged me 3 days's rent.
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6,0
Points négatifs : Car was in poor shape. Mobileye was installed and was really annoying. Knowing we were Americans you would have thought they would have given us instructions to change the radio to English.
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3,6
Points négatifs : There are always hidden fees. Even if at booking it tells you it's $30, you probably didn't read the small print where it says it's another $40 to leave it at the airport. And even if you're not Israeli and show your Mexican passport, they charged a 17% fee because you didn't have a correct way of showing you were not a citizen. And the car smelled funny.
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6,0
Points négatifs : Na
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6,0
Hold 1000 USD on my card
Points négatifs : Middle coverage cost almost as much as car rent itself, but even in such case they blocked 1000 USD on my card. Insane.
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2,0
They still my money !!!!!!
Points négatifs : Weird customer service. Very poor company. Horrible experience with them. They change my 444$ over for someone car accident. When I tried to understand for what they charge me, I did not got any explanation, did not got pictures to approve that I’m guilty. They just still my money!!! I’m will never recommend for someone else this company!!!!
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2,0
Points négatifs : They told me a price and when y dropp off the car, they carged me an additional fee. In the pickup they especified all the charges and then at dropp off they charged me more for dropping off in different place. I book it this way through kayak and it was not respected.
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4,8
Hiding real price is unacceptable
Points négatifs : The rental was over 3x more expensive than quoted, which is unacceptable. Especially when we asked how much will be total rent. They said $225. At the very end we got an invoice for over $750.
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2,8
Points négatifs : My credit includes insurance if you rent a car, anywhere in the world. You don't need to subscribe to their insurance. They tell you you have to get is for law and they charge 25 USD per day. At the end I paid the double of the price.
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3,2
Points négatifs : I booked only 2 days, but AVIS charged me 3 days's rent.
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6,0
Points négatifs : Car was in poor shape. Mobileye was installed and was really annoying. Knowing we were Americans you would have thought they would have given us instructions to change the radio to English.
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3,6
Points négatifs : There are always hidden fees. Even if at booking it tells you it's $30, you probably didn't read the small print where it says it's another $40 to leave it at the airport. And even if you're not Israeli and show your Mexican passport, they charged a 17% fee because you didn't have a correct way of showing you were not a citizen. And the car smelled funny.
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