KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Berlin-Nice.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Berlin-Nice est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Nice avec une compagnie aérienne, puis repartir pour Berlin avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Berlin et Nice jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "Even though it is a short flight, it would be nice to receive at least drinks offered"
Points négatifs : "Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam."
Points négatifs : "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"
Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"
Points négatifs : "No drinks on board"
Points positifs : "Crew was professional, kind and capable. Everyone went smoothly and on time. The downstairs bathrooms were great: roomy, clean and FIVE of them so no waiting!"
Points négatifs : "The food was just okay. A better choice of wine and more selection of spirits would be nice."
Points positifs : "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"
Points positifs : "The flight was on time, perfectly organized, excellent flight attendants and efficient service"
Points négatifs : "There were no negatives (and rarely are with Lufthansa)"
Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Points négatifs : "Retard"
Points positifs : "Ben... Je cherche encore"
Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"
Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."
Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"
Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"
Points positifs : "Très Correct"
Points négatifs : "Rien !"
Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"
Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"
Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"
Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"
Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"
Points positifs : "rien"
Points négatifs : "les retards"
Points positifs : "Nice crew. Smooth and quick ride which is perfect. No entertainment system or food so cannot comment."
Points négatifs : "Worst airport to board from (Tegel). Waited 30 minutes for luggage in frankfurt airport. Unacceptable luggage handling (may related to airport in Frankfurt)."
Points négatifs : "Le vol est largement en retard !!!!!"
Points positifs : "Embarquement très rapide, vol ponctuel."
Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Points négatifs : "Les informations à bord etaient incompréhensibles"
Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Points négatifs : "All flights cancelled. Stuck overnight."
Points positifs : "Équipement de divertissement excellent. Personnel souriant"
Points positifs : "Seat was upgraded to economy plus"
Points négatifs : "Wait time for US specific security check, line was too long"
Points positifs : "Food & entertainment were good;"
Points négatifs : "Seats were very tight, several crying babies (no fault of airline) making it difficult to sleep"
Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."
Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Points négatifs : "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points positifs : "Short flight with efficient service and coffee"
Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."
Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"
Points négatifs : "Perte bagage"
Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"
Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"
Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"
Points négatifs : "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Points négatifs : "at least offered free water."
Points positifs : "Left and arrived on time. Crew very efficient. Smooth flight."
Points négatifs : "Everything was great!"
Points positifs : "In time! And with a very nice person Crüe."
Points négatifs : "The food can always be better!"
Points positifs : "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Points positifs : "Didn't seem to take long. Crew was friendly. Landing was great."
Points négatifs : "I assumed we got a meal, but perhaps I'm mistaken there."
Points positifs : "entertainment in the back of the front seat with great choice of movies"
Points négatifs : "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"
Points positifs : "Every seat has bottle of water"
Points positifs : "That we had a bottle water"
Points positifs : "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Points négatifs : "Seats were a little crowded together, but that’s to be expected in modern passenger flight"
Points positifs : "Overall a nice comfortable flight, no problem at all with the flight itself. Staff at check- in and on board were polite and efficient."
Points négatifs : "70€ seems a little steep for luggage, but we were able to rearrange our liquids."
Points positifs : "All around everything was excellent. Will most likely always fly SAS between Riga and USA."
Points positifs : "The 2 gate agents were very helpful and nice, as well as the on-board flight attendants, all were very professional and did a good job for the most part."
Points négatifs : "a few little things, nothing worth mentioning..."
Points négatifs : "Delay and poor information. Staff confused at check in..."
Points positifs : "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Points négatifs : "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"
Points négatifs : "Mid day flight , no food or snack , how cheep will the airlines go?"
Points positifs : "Staff efficient."
Points négatifs : "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Points positifs : "ok"
Points négatifs : "ok"
Points positifs : "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Points négatifs : "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Points positifs : "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Points négatifs : "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Points positifs : "There was absolutely nothing I liked."
Points négatifs : "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."
Points négatifs : "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"
Points négatifs : "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Points négatifs : "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."
Points positifs : "They came through twice with coffee and tea after meal and snack."
Points négatifs : "Meal trays were left a bit too long."
Points positifs : "Good choice of movies."
Points négatifs : "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."
Points négatifs : "Delay after delay. Screaming kid"
Points positifs : "Nothing"
Points négatifs : "Delay after delay. Screaming kid the whole flight. Could not sleep."
Points positifs : "The food was good and the dtaff was attentive. Except for Norway. My friend and I were the only colored people on that flight and we were ignored by the older lady multiple times."
Points positifs : "Unfortunately, they seemed really not want to work of to be kind."
Points positifs : "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Points négatifs : "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Points positifs : "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Points négatifs : "Leg room is a nit short for tall people. Everything else was great."
Points négatifs : "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."
Points positifs : "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Points négatifs : "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Points positifs : "Very friendly crew and staff of the center transfer."
Points négatifs : "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."
Points négatifs : "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Points négatifs : "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."
Points positifs : "The boarding ease, the crew, the piloting!"
Points négatifs : "Would love the onboard tv that shows the flight in progress and/or some onboard music options."
Points positifs : "Flight itself was OK"
Points négatifs : "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."
Points négatifs : "Crew unfriendly"
Points positifs : "Everything was good"
Points négatifs : "Everything was good"
Points positifs : "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Points négatifs : "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."
Points positifs : "Clean Cabin/Food selection/"
Points négatifs : "it all started at Boarding..... long lines with no access for premium passengers to board. get to Aircraft and no greeting......Late /Delayed Departure which caused a HELL of a Trip including missed connections in IAD and Sleeping in the Airport till that next day! my 16 hour trip back home turned into 37 Hours.........Cabin Crew not so friendly and in a rush! I was surprised, normally they are always pleasant and smiling."
Points positifs : "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Points négatifs : "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."
Points positifs : "Flight was perfect, but..."
Points négatifs : "I prefer to fly with SAS or Staralliance, so I was happy to by this ticket, but when booked it never said it didn´t include luggage. I was then billed at the airport and can exspect the same leaving Nice. I will make a claim because I consider this a fraud. You could at least have mentioned this on the booking before payment, so I could have made my booking elsewhere."
Points positifs : "Food good, comfortable plane, smooth flight, on time, baggage handled properly"
Points négatifs : "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Points positifs : "I am angry about the inability to contact a SAS person."
Points négatifs : "You think I should of gotten frustrated on my vacation!!!"
Points négatifs : "We arrived in Newark, but our luggage did not. It was lost for 2 days. In this day and age of technology, there is no excuse."
Points positifs : "It was canceled!"
Points négatifs : "It was cancelled!"
Points positifs : "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Points négatifs : "Rien"
Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"
Points négatifs : "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Points positifs : "Personnel très bien."
Points négatifs : "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."
Points positifs : "How great everyone was and smooth sailing."
Points négatifs : "Made sure the flight was not over booked."
Points positifs : "There is a nothing to mention that was memorable or comfortable."
Points négatifs : "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Points négatifs : "food"
Points positifs : "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Points négatifs : "N/A"
Points positifs : "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Points négatifs : "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Points négatifs : "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Points négatifs : "Plusieurs heures de retard !!!"
Points positifs : "The Delta flight service was much better than the Air France flight I took on the previous leg."
Points négatifs : "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Points positifs : "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Points négatifs : "L'embarquement dans un terminal trop étroit avec des annonces peu claires"
Points négatifs : "Ne pas avoir du retard pour le décollage"
Points positifs : "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Points négatifs : "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Points positifs : "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Points négatifs : "Ras"
Points positifs : "Good crew, as usual with Air France."
Points négatifs : "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Points négatifs : "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Points positifs : "le fait qu'on débarque vite"
Points négatifs : "le retard"
Points positifs : "The cue lines per zone are the most brilliant idea!"
Points négatifs : "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Points négatifs : "Not to be late ,and not to loose my luggege"
Points négatifs : "Respecter les horaires"
Points positifs : "la ponctualité du vol et les services a board"
Points positifs : "srfghj"
Points négatifs : "fghjkl"
Points positifs : "siège plus"
Points négatifs : "repas"
Points positifs : "Air France has the best crews! They really go the extra mile."
Points négatifs : "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Points positifs : "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Points négatifs : "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."
Points positifs : "."
Points négatifs : "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"
Points positifs : "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Points négatifs : "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."
Points positifs : "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Points négatifs : "Le dépose bagages, la non-assistance du personnel a l’enregistrement"
Points négatifs : "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"
Points positifs : "Good selection of movies"
Points négatifs : "Du retard. .. encore du retard... toujours du retard"
Points positifs : "It was a nice plane and boarding was well organized."
Points négatifs : "I was assigned a middle seat, if not for that I would have given a higher rating."
Points positifs : "Le repas était très bien et le petit déjeuner ok"
Points positifs : "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Points négatifs : "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Points positifs : "L’attention de l’équipage à mon égard ++++"
Points positifs : "Everything was fine"
Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."
Points positifs : "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Points négatifs : "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Points positifs : "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Points négatifs : "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Points négatifs : "2 places commandés en même temps et l'on se retrouve pas sur des sièges à côté!"
Points positifs : "L’équipage"
Points négatifs : "Le retard a l’embarquement"
Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."
Points négatifs : "Avion en retard de plus d’une heure"
Points positifs : "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"
Points positifs : "Snacks"
Points négatifs : "2h late!"
Points négatifs : "Provide power outlets at seats."
Points négatifs : "Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!"
Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"
Points négatifs : "Everything"
Points négatifs : "Late boarding , late to name the gate"
Points négatifs : "Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents."
Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"
Points négatifs : "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"
Points négatifs : "Organisation at Tegal airport, was a free for all to board the plane."
Points positifs : "The crew did their best to maintain morale."
Points négatifs : "Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience."
Points positifs : "Le personnel"
Points négatifs : "Rien tout a été parfait"
Points négatifs : "Gros retard. Mauvaise communication."
Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"
Points négatifs : "Traduction en français.."
Points positifs : "service de l'equipage"
Points négatifs : "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"
Points négatifs : "Une collation gratuite pendant le vol"
Points positifs : "Le personnel était très professionnel. Cie au top."
Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"
Points positifs : "le personel etaient aimable et souriant"
Points négatifs : "nous avons eu un delay"
Points positifs : "Personnel de bord sympathique"
Points négatifs : "L’organisation De l’embarquement"
Points positifs : "Le toute"
Points négatifs : "Rien à dire"
Points positifs : "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"
Points positifs : "yes! amazing crew! thank you so much!"
Points négatifs : "perfect already!"
Points négatifs : "Late getting off."
Points négatifs : "ne pas etre entre deux inconnus"
Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Points négatifs : "Flight cancelled and we will miss Christmas Eve Dinner"
Points négatifs : "50 minutes de retard, très peu d'informations, boissons payantes à bord"
Points positifs : "Les films"
Points négatifs : "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"
Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"
Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."
Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."
Points positifs : "Great crew."
Points négatifs : "No complimentary water on flight."
Points négatifs : "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"
Points positifs : "Horaire ponctuel même en fin de journée. Personnel agréable"
Points négatifs : "Delayed by 1. 5 hours!"
Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."
Points positifs : "Bagages inclus et personnels sympathique et serviable"
Points négatifs : "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"
Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"
Points négatifs : "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"
Points positifs : "Nothing, airlines are garbage and getting worse"
Points négatifs : "Ever increasing amount of seats in planes (but planes aren't by getting bigger), less legs space.. and prices going up year over year."
Points négatifs : "3h de retard"
Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"
Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"
Points positifs : "Price was reasonable and staff were excellent and professional."
Points négatifs : "Uncomfortable seats."
Points positifs : "The cabin crew were very nice, pilot announcements clearly audible"
Points négatifs : "Check-in/bag drop area at Berlin TXL is poorly organized. Need an attendant to help with line management. No free snack on board — not even a peanut or a pretzel! Purchase only."
Points négatifs : "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."
Points positifs : "Le staff"
Points négatifs : "Pas de collation sans payer"
Points positifs : "Nothing"
Points négatifs : "The food, the entertainment"
Points positifs : "Excellent dinner"
Points négatifs : "Breakfast was dreadful"
Points positifs : "Boarding was ok compared to other Alitalia flights"
Points négatifs : "A snack between the meals. More food options for the second meal."
Points négatifs : "More variety of movies"
Points négatifs : "Seat assignments sucked. Could not seat together"
Points négatifs : "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."
Points positifs : "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Points négatifs : "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."
Points négatifs : "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."
Points négatifs : "This flight had the least legroom of any flight I've ever taken."
Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"
Points positifs : "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"
Points négatifs : "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."
Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"
Points positifs : "Amazing crew helped us check in our luggage at a reduced rate."
Points négatifs : "More inter European connections at more competitive price"
Points négatifs : "Everything was good."
Points négatifs : "It was delayed by 4 hours"
Points positifs : "Cheap fares and direct flight"
Points négatifs : "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."
Points positifs : "todo estuvo muy bien!!!"
Points négatifs : "el desayuno o como quieran llamarlo es muy pobre"
Points positifs : "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Points négatifs : "Entertainment was poor ."
Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."
Points positifs : "we arrived on time, left on time. The crew was nice and looked after everyone."
Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."
Points négatifs : "Changement de porte d’embarquement au dernier moment"
Points positifs : "Crew was pleasant there were many seats vacant"
Points négatifs : "Flight boarding starte 25 minuets late"
Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"
Points positifs : "Ponctualité et efficacité"
Points positifs : "The fact that I had more legroom than I expected was surprising."
Points négatifs : "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."
Points négatifs : "horrible seat ergonomic"
Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."
Points positifs : "La rapidité d'embarquement"
Points négatifs : "L'équipement dans l'avion inopérant"
Points positifs : "Easy boarding on time nice crew"
Points positifs : "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Points négatifs : "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."
Points positifs : "Nothing about check-in and boarding."
Points négatifs : "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."
Points positifs : "Boarding was on time for all my flights."
Points négatifs : "KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account."
Points négatifs : "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"
Points positifs : "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Points négatifs : "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."
Points négatifs : "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."
Points positifs : "Friendly staff"
Points négatifs : "No free food, even drinks need to be paid."
Points positifs : "Nothing..."
Points négatifs : "Late boarding Rude crew Bad service Lost my luggage"
Points négatifs : "The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had."
Points négatifs : "Read above."
Points négatifs : "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."
Points positifs : "Nothing"
Points négatifs : "Food quality was awful, no entertainment whatsoever and the smallest seats I have sat on. Legroom is extremely tight"
Points positifs : "Nothing"
Points négatifs : "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"
Points positifs : "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Points négatifs : "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."
Points positifs : "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"
Points positifs : "Not too much. Standard flight. They had ok wine I guess."
Points négatifs : "Ancient planes. Had to use proprietary headphones, I thought they stopped doing that. No USB. Screens seemed 20 years old. It's 2017!"
Points positifs : "The food was great and they provide plenty and the entertainment was awesome"
Points négatifs : "The comfort of the flight for 10 hours in economy was horrible: it's just to cramped. I would only fly first class in the future for long flights. For a better idea: I'm only 5'2 and 160lbs."
Points négatifs : "Plane was late, so I had to rush for a connection in Rome."
Voilà pourquoi :
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