Hotel Stars Bordeaux Gare

la personne qui m'a reçue le soir de mon arrivée a été tout à fait correcte et à l'écoute ; c'est malheureusement l'unique point positive de mon court séjour

il serait intéressant que vous puissiez revoir la propreté des lieux

Bonne situation géographique de l'Hôtel, situé à deux pas de la gare et tout près de la ligne du tram

Chambre très sale, mauvaise odeur, taches sur le couvre-lit, moquette trempée à cause d'une fuite des wc, etc...

isolation sonore insuffisant, la litrie inconfortable

Situation en ville avec tamway à proximité et accueil sympathique bien que nous soyons arrivé tardivement

la salle d'eau n'est pas confortable ni fonctionnelle

La possibilité sans supplément d'avoir notre animal de compagnie.

La difficulté de trouver une place de parking pour le véhicule.

Location

The bed is uncomfortable

Close to tram station and main train station. Close to the city center. Staff are helpful. Allowed me to check in anytime.

The room is very basic and not very clean. The building is quite old and needs renovation.

The staff were friendly and the street car stop was right outside.

The room was on the street side and very noisy. You can hear everything including people talking outside. It was not a good sleep.

The day staff were very helpful.The sheets were clean and the cleaner did a good job.Being close to the tram and the station is very convenient

The congierce on the day shift was very helpful and friendly , but the man during early morning ( 5 am) was unfriendly and unhelpful ( did not help us with the suitcases).The extra blankets were terrible and should be replaced.We could not charge our phones as well

Easy to train and flux bus stop. Close to food eateries. Great bike rental hire across the road.

The beds had broken slats and the mattresses were old and curved from people's body weight. The bathroom was not cleaned very well. Still had hairs around the drain. The guy at the counter was rude but .management were lovely. WiFi is rubbish. Had to sit in the reception area to do business work.

Cheep & Clean

Room too Small & Bathroom far too small

Services, friendly people

rooms were dirty

Walking distance to the center.

The shower was not so cleaned, maybe cause too old.

i liked the breakfast (buffet). Location was good as it was right next to the tram stop.

Small room and bathroom.

Would have liked a safe either in room or at front desk