Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Excellent customer service
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10,0
the best!
Points positifs : clean, nice people etc..... offered me a ride back... just really pleasant overall
Points négatifs : no
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10,0
Points positifs : Friendly staff,upgrade to a weather appropriate car
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10,0
Points positifs : Friendly staff. Efficient process.
Points négatifs : NA
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10,0
Points positifs : The rental process was smooth and the car preformed well.
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10,0
Great Service
Points positifs : Accommodating, friendly, helpful. Great car. Easiest pick-up and drop-off experience I have ever had.
Points négatifs : Nothing.
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6,4
Awaiting a refund
Points négatifs : I rented the car on June 8, 2017 for a school event to be paid for by my school district's Visa card. Enterprise would not accept the car initially because it didn't have my name on it. Understandable, however, I was informed once the vehicle was returned, I could pay the amount with the company card and my own personal account would be credited the refund. It is now June 22, I have called twice and written an email to the manager, Matthew Halford. I have not received a return call nor have i received an email response of my complaint.
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9,2
Points positifs : As above
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10,0
Points positifs : very convenient location
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10,0
Best car rental experience in years
Points positifs : They expected me and had car ready. Took less than 5 minutes at the counter for me to get keys and be on my way. Dave was great!
Points négatifs : Cold weather in MN
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10,0
Points positifs : Matthew was the Enterprise representative who I dealt with at the Rochester, MN airport. I was at the Mayo for a family emergency and Matthew went over and above in his excellent service to me. He was very helpful and accommodating, very kind. The drop-off in Buffalo, NY couldn't have gone any smoother either. The staff there were very friendly, professional and courteous. I will be renting from Enterprise again if the need arises.
Points négatifs : I did not like the actual car. This was not a reflection on Enterprise. It was a reflection on the design of the Chrysler model.
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10,0
Le meilleur hôtel qui soit !
Points positifs : Les gens sont sympas, etc. ... j'ai eu un trajet retour ... vraiment agréable dans l'ensemble
Points négatifs : Non
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10,0
Points positifs : Excellent customer service
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10,0
the best!
Points positifs : clean, nice people etc..... offered me a ride back... just really pleasant overall
Points négatifs : no
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10,0
Points positifs : Friendly staff,upgrade to a weather appropriate car
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10,0
Points positifs : Friendly staff. Efficient process.
Points négatifs : NA
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10,0
Points positifs : The rental process was smooth and the car preformed well.
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10,0
Great Service
Points positifs : Accommodating, friendly, helpful. Great car. Easiest pick-up and drop-off experience I have ever had.
Points négatifs : Nothing.
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9,2
Points positifs : As above
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10,0
Points positifs : very convenient location
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10,0
Best car rental experience in years
Points positifs : They expected me and had car ready. Took less than 5 minutes at the counter for me to get keys and be on my way. Dave was great!
Points négatifs : Cold weather in MN
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10,0
Points positifs : Matthew was the Enterprise representative who I dealt with at the Rochester, MN airport. I was at the Mayo for a family emergency and Matthew went over and above in his excellent service to me. He was very helpful and accommodating, very kind. The drop-off in Buffalo, NY couldn't have gone any smoother either. The staff there were very friendly, professional and courteous. I will be renting from Enterprise again if the need arises.
Points négatifs : I did not like the actual car. This was not a reflection on Enterprise. It was a reflection on the design of the Chrysler model.
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10,0
Le meilleur hôtel qui soit !
Points positifs : Les gens sont sympas, etc. ... j'ai eu un trajet retour ... vraiment agréable dans l'ensemble
Points négatifs : Non
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