Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,8
Points négatifs : There were not enough staff members even though it was a holiday weekend where rental activity would be higher. I still have not recevied a receipt for the final charges of my rental 2 weeks later after making multiple requests. The charge was higher than agreed in the contract and I do not know why since I do not have a receipt.
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4,0
Points négatifs : I was charged 40% more than the agreed price and discovered this only when checking my bank statement.
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6,0
Points positifs : Location in city centre
Points négatifs : Waiting time and cleanliness of the car
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2,0
Points négatifs : I am sure my trip would have been great if the rental agency had been opened at the time of my rental. I was not able to get a car. The location was closed and the customer service number was not picking up.
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2,0
Points négatifs : The car I reserved was not available
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8,0
Points positifs : Clean, new car and helpful staff in Paris. Very inexpensive.
Points négatifs : I reserved a standard and was given a minivan, which is substantially harder to manage on tiny French alleys and streets. On returning the car the passcode for the garage did not work, there were no attendants at the lot, and the only remaining spaces were so small I needed to exit through the back.
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2,0
Incorrectly charged for an extra day
Points positifs : Service was friendly
Points négatifs : I was incorrectly charged for an extra day and I have no idea how to dispute the charges.
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10,0
Points positifs : manager and staff was very helpful.
Points négatifs : directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
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7,6
I needed to be told of the unique drop off location
Points positifs : I needed to be told of the unique drop off location. Because of the unique nature of the Geneva airport, the car needed to be dropped off on the French side it was not made to be crystal clear and for that I almost lost my flight
Points négatifs : Nice car
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9,6
Points négatifs : The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
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2,0
Facturation non conforme
Points positifs : Surclassement payant mais agréable
Points négatifs : Facturation différente de celle qui était prévue initialement.
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2,0
Points positifs : Don’t know.
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10,0
Points positifs : manager and staff was very helpful.
Points négatifs : directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
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9,6
Points négatifs : The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
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6,8
Points négatifs : There were not enough staff members even though it was a holiday weekend where rental activity would be higher. I still have not recevied a receipt for the final charges of my rental 2 weeks later after making multiple requests. The charge was higher than agreed in the contract and I do not know why since I do not have a receipt.
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8,0
Points positifs : Clean, new car and helpful staff in Paris. Very inexpensive.
Points négatifs : I reserved a standard and was given a minivan, which is substantially harder to manage on tiny French alleys and streets. On returning the car the passcode for the garage did not work, there were no attendants at the lot, and the only remaining spaces were so small I needed to exit through the back.
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7,6
I needed to be told of the unique drop off location
Points positifs : I needed to be told of the unique drop off location. Because of the unique nature of the Geneva airport, the car needed to be dropped off on the French side it was not made to be crystal clear and for that I almost lost my flight
Points négatifs : Nice car
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4,0
Points négatifs : I was charged 40% more than the agreed price and discovered this only when checking my bank statement.
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6,0
Points positifs : Location in city centre
Points négatifs : Waiting time and cleanliness of the car
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2,0
Points négatifs : I am sure my trip would have been great if the rental agency had been opened at the time of my rental. I was not able to get a car. The location was closed and the customer service number was not picking up.
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2,0
Points négatifs : The car I reserved was not available
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2,0
Incorrectly charged for an extra day
Points positifs : Service was friendly
Points négatifs : I was incorrectly charged for an extra day and I have no idea how to dispute the charges.
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2,0
Facturation non conforme
Points positifs : Surclassement payant mais agréable
Points négatifs : Facturation différente de celle qui était prévue initialement.
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2,0
Points positifs : Don’t know.
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