Avis des clients
Note globale
7,2 Bien
Basé sur 2 avis
Note générale
6,0
Propreté
9,0
Confort
9,0
Prise en charge/Retour
6,0
Rapport qualité/prix
6,0
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Location de voitures pas chères à Paris
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Paris - Avis et annuaire des agences
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Paris
37 Rue Du Colonel Pierre Avia
+33 1 44 38 60 00
Paris 13 Place D'italie
+33 1 45 86 46 22
Paris Gare De Lest (extérieur)
+33 1 40 38 66 44
Paris Gare De Lyon - Sncf/rrs
+33 1 40 04 90 04
Paris Gare Du Nord - Sncf/rrs
+33 1 53 20 06 52
Paris Gare Maillot - Sncf/rrs
+33 1 45 72 02 01
Paris Gare Montparnasse - Rrs
+33 1 42 79 06 11
Paris Nation
+33 1 44 73 07 41
Paris Porte De Versailles
+33 1 45 32 98 98
Paris Saint Lazare
+33 1 45 22 77 91
- 7.1
- 7.9
- 7.6
- 7.0
- 7.2
Avis récents
2,0 Médiocre
8 nov. 2016
Non remboursement caution 1 semaine apres retour d
Points négatifs : Non remboursement caution 1 semaine apres retour du vehicule.
Tentative de vente forcée d'assurance supplémentaire au moment du paiment, sans détailler le montant payé au client.
7,6 Bien
3 juil. 2016
Points positifs : Tres bon accueil, voiture parfaite.
Points négatifs : Trop d attente pour recuperer la voiture (45 min)
Kayak devrait proposer l'achat de kilometres en plus
2,0 Médiocre
3 avr. 2017
Entreprise zero sur dix
Points positifs : Ils m'ont appelé pour me dire que aucune voiture n'etait dispo malgré ma reservation de voiture a ete confirme le jours precedent.
Points négatifs : Ils m'ont appelé pour me dire que aucune voiture n'etait dispo malgré ma reservation de voiture a ete confirme le jours precedent.
9,6 Excellent
28 nov. 2016
Je suis entièrement sastisfait de la qualité/suivi
Points positifs : Le professionnalisme et le sérieux de vos équipes.
Points négatifs : Bien qu'étant passé par le service Kayak, le tarif proposé était un peu au dessus de celui que j'ai l'habitude de payer chez EUROPCAR qui travail en partenariat avec mon assurance auto (la MACIF)
2,0 Médiocre
25 sept. 2016
Points négatifs : L agence de location a fermé à 7:00 juste devant mon nez. Ma location était à 7:00pm je n ai pas pu louer ma voiture.
Honteux très mauvais service
10,0 Excellent
18 oct. 2016
Points positifs : L'accueil
8,8 Excellent
26 sept. 2017
Un parfait week-end
Points positifs : Le fait d'être surclassé, la facilité de la transaction, et l'amabilité des employés.
Points négatifs : L'obligation de prélever la caution.
2,0 Médiocre
26 juil. 2017
Mauvais renseignements
Points positifs : De mauvaises informations car réservation dans le cadre d'une association. Or refus d'Enterprise car carte bancaire de l'association qui n'est pas au même nom que le conducteur. Demande d'un justificatif de domicile sur place. Frais supplémentaires car passé par Kayak. Prise en charge annulée.
De mauvais renseignements de KAYAK car je n'ai pas été au courant de ces informations.
10,0 Excellent
10 août 2017
Très bonne expérience chez Entreprise
Points positifs : Service impeccable, personnel charmant et à l'écoute du client : c'est finalement assez rare chez les loueurs de voiture.
Points négatifs : La voitture qui m'a été attribuée n'était peut-être pas ma préférée, mais rien à dire : elle était complètement cohérente avec la catégorie choisie.
10,0 Excellent
29 nov. 2016
Super location
Points positifs : Amabilité du personnel et facilité des démarches.
Points négatifs : Aucun point négatif.
Avis
Avis sur Avis
Agences
╳
Avis
Agences à Paris
105 Rue De Lourmel, 15th
+33 1 45 54 33 65
17 Rue D Amsterdam
+33 8 20 61 16 22
184 Rue Du Faubourg
+33 1 46 07 82 45
196 Rue De Bercy
+33 8 20 61 16 27
21 Place de la Madeleine
+33 1 83 18 00 58
241 Bld Voltaire, 11th
+33 1 43 48 29 26
31 Rue Du Commandant Mouchotte
+33 8 20 00 61 00
34 Ave De Villiers, 17th
+33 1 47 66 55 80
60 Rue De Ponthieu, 8th
+33 1 78 09 16 50
78 Ave Pierre Grenier
+33 8 20 61 16 18
8 Blvd Davout, 20th
+33 1 40 24 10 20
83 Rue De Tolbiac
+33 1 45 83 21 93
99 Ave Charles De Gaulle
+33 1 47 47 10 70
Gare Maillot, 82 Av Gde Armee
+33 8 20 61 16 13
Hall Pasteur Gare Montparnasse
+33 8 20 61 16 30
Orly Aeroport Terminal Ouest
+33 8 20 61 16 19
Paris Gare du Nord, 10th
+33 8 20 61 16 24
Parking Centre Grande Arche
+33 1 49 06 93 37
Parking Effia Niveau -1
+33 8 20 61 16 26
Sncf Gare DAusterlitz, 13th
+33 8 20 61 16 29
Terminal 2 A B C D Charles De Gaulle Apt
+33 8 20 61 16 20
- 5.0
- 5.4
- 5.4
- 4.8
- 5.2
Avis récents
5,6 Correct
17 juil. 2017
Correct pour un week-end
Points positifs : Véhicule choisi
Points négatifs : Odeur de tabac... pas de roue de secours dans le panier
Coût des assurances discrètement infusées
4,4 Correct
6 oct. 2016
Points négatifs : prise en charge retour/ assistance siège bébé
Avis sur Alamo
Agences
╳
Alamo
Agences à Paris
Paris Gare De Lest (exterieur)
+33 1 40 38 66 44
Paris Gare De Lyon - Sncf/rrs
+33 1 40 04 90 04
Paris Gare Du Nord - Sncf/rrs
+33 1 53 20 06 52
Paris Gare Maillot - Sncf/rrs
+33 1 45 72 02 01
Paris Gare Montparnasse - Rrs
+33 1 42 79 06 11
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
Agences
╳
Autoclick Rent A Car
Agences à Paris
1 Rue Des Vosges, Wissous
9 Rue De La Grande Borne
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Paris
10eme St Martin
+33 8 21 23 06 35
13 Rue D Amsterdam
+33 8 21 23 04 27
21 Place De La Madeleine
+33 1 83 18 00 58
31 Rue Du Commandant Mouchotte
+33 8 21 23 06 33
82 Avenue De La Grande Armee
+33 8 21 23 06 38
Gare De L Est Pkg Effia Niv -1
+33 8 21 23 04 20
Gare Sncf Galerie Marchanderdc
+33 8 21 23 06 36
Hall Pasteur Gare Montparnasse
+33 8 21 23 04 19
Parking Centre La Defense 4
+33 1 49 06 93 37
Sncf Gare D'austerlitz 13th
+33 8 21 23 04 28
Sncf Gare Du Nord 10th
+33 8 21 23 06 37
Avis des clients
Note globale
6,5 Bien
Basé sur 17 avis
Note générale
5,8
Propreté
7,4
Confort
7,2
Prise en charge/Retour
6,1
Rapport qualité/prix
5,8
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Really Bad Experience
Points négatifs : Even though my reservation was confirmed, they made me wait 2 full hours because I didn't book through them (EuroCar). When I asked if I could just book throgh them, they indicated it would be 300 Euros per day, not the 14 offered through your web site. I saw that it was thier practice to make anyone who booked through a discount site to wait for two hours. Then they didn't provide me with any information for calling with issues with the vcar. and the Car had headlights that didn't work properly. Also, they said the gas tank was full, but it was not. This was a really bad experience.
avis de
-
6,8
Overcharge at location and language barrier
Points positifs : Car was relatively new and ride well
Points négatifs : Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.
avis de
-
7,2
Poor Transaction Communication
Points positifs : The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.
Points négatifs : I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.
avis de
-
10,0
Points positifs : great service, nice people. Manager was incredibly helpful
avis de
-
10,0
Great experience!
Points positifs : We accidentally reserved a car in downtown Paris instead of at the airport. The airport manager worked with us to switch the reservation and provide a comparable deal. The car was great and we enjoyed our time in Paris.
avis de
-
6,4
Car Booked Not Available
Points positifs : The people were very kind while they were extorting me. Will definitely look into the legalities of all of this!
Points négatifs : The car I booked wasn't available so I had to pay more for a car I didn't want. This is extortion! You either pay or you vacation is ruined!
avis de
-
4,4
I will never rent from Budget again.
Points négatifs : I was overcharged for my rental by about $70 for gas. I told Budget I did not want the "fuel up front" option when we rented the car, and was told I would not be charged for that. I returned the car with an almost full tank, expecting that I would be charged for the 1 or 2 litres necessary to fill up the tank. Instead I was charged 70 euros for the "fuel up front" option. I emailed the Station Manager, Julien Sigonney, at the Paris station in response to an email he sent me stating that if I had any concerns I should contact him directly instead of give a bad review. I emailed him immediately, asking for our final bill to see what I was charged for. It took him several days to get me a copy. Once I got a copy, I saw what I had been overcharged for and asked for a refund. It has not been two weeks and he has not responded. I have emailed twice more to get a response, and have received nothing. I will never rent from Budget again, and will make sure no one I know does either.
avis de
-
10,0
We loved our car. The woman at desk upgraded us to
Points positifs : We had booked a smaller car but we were upgraded to a small SUV. It was very comfy and a smooth ride
Points négatifs : It took a long time to check out
avis de
-
2,0
Should have learnt my lesson from my previous expe
Points positifs : when I returned the car 2 hours late, I argued and waiting for about an hour so they could 'not' charge me an extra day. that was nice.
Points négatifs : Renting a car is such a pain, scam, and sadly sucks away the excitement of a short break before you even set off. I booked four days car rental for $230 knowing I would get stung for some insurance. Then I ended up getting a smaller car, waiting 2 hours for it, being charged extra because they didn't have my car, paying surcharges.. dropping off the car with a final bill of around $550 conveniently charged to my credit card, I walked out of Avis/Budget counter feeling pretty sore. Onur ps. i didn't even opt for the $40 a day full insurance
avis de
-
5,2
Worst manager I`ve ever met
Points positifs : The car was clean and new. It had good navigation system and blutooth which is important.
Points négatifs : The manager guy at the office was rude, unpolite and bad educated. He made our rental experience with this company terrible and left very bed impression.
avis de
-
2,0
Points négatifs : The people working there were extremely unhelpful. Warning to all US customers: they will not a renewed license yellow paper. Ruined our trip.
avis de
-
10,0
Points positifs : Super service, des gens sympa. Le responsable de l'hôtel était incroyablement serviable
avis de
-
10,0
Points positifs : great service, nice people. Manager was incredibly helpful
avis de
-
10,0
Great experience!
Points positifs : We accidentally reserved a car in downtown Paris instead of at the airport. The airport manager worked with us to switch the reservation and provide a comparable deal. The car was great and we enjoyed our time in Paris.
avis de
-
10,0
We loved our car. The woman at desk upgraded us to
Points positifs : We had booked a smaller car but we were upgraded to a small SUV. It was very comfy and a smooth ride
Points négatifs : It took a long time to check out
avis de
-
10,0
Points positifs : Super service, des gens sympa. Le responsable de l'hôtel était incroyablement serviable
avis de
-
6,8
Overcharge at location and language barrier
Points positifs : Car was relatively new and ride well
Points négatifs : Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.
avis de
-
7,2
Poor Transaction Communication
Points positifs : The pick-up was fantastic and so were the people. The car was in great shape and was exactly what we asked for.
Points négatifs : I received a charge for $920 USD which I'm still disputing at the moment. The original price was $90 USD taxes and all included for our one-day rental. This major accidental charge can startle most people and hinder their vacations with the possibility of fraud on their credit card.
avis de
-
2,0
Really Bad Experience
Points négatifs : Even though my reservation was confirmed, they made me wait 2 full hours because I didn't book through them (EuroCar). When I asked if I could just book throgh them, they indicated it would be 300 Euros per day, not the 14 offered through your web site. I saw that it was thier practice to make anyone who booked through a discount site to wait for two hours. Then they didn't provide me with any information for calling with issues with the vcar. and the Car had headlights that didn't work properly. Also, they said the gas tank was full, but it was not. This was a really bad experience.
avis de
-
6,4
Car Booked Not Available
Points positifs : The people were very kind while they were extorting me. Will definitely look into the legalities of all of this!
Points négatifs : The car I booked wasn't available so I had to pay more for a car I didn't want. This is extortion! You either pay or you vacation is ruined!
avis de
-
4,4
I will never rent from Budget again.
Points négatifs : I was overcharged for my rental by about $70 for gas. I told Budget I did not want the "fuel up front" option when we rented the car, and was told I would not be charged for that. I returned the car with an almost full tank, expecting that I would be charged for the 1 or 2 litres necessary to fill up the tank. Instead I was charged 70 euros for the "fuel up front" option. I emailed the Station Manager, Julien Sigonney, at the Paris station in response to an email he sent me stating that if I had any concerns I should contact him directly instead of give a bad review. I emailed him immediately, asking for our final bill to see what I was charged for. It took him several days to get me a copy. Once I got a copy, I saw what I had been overcharged for and asked for a refund. It has not been two weeks and he has not responded. I have emailed twice more to get a response, and have received nothing. I will never rent from Budget again, and will make sure no one I know does either.
avis de
-
2,0
Should have learnt my lesson from my previous expe
Points positifs : when I returned the car 2 hours late, I argued and waiting for about an hour so they could 'not' charge me an extra day. that was nice.
Points négatifs : Renting a car is such a pain, scam, and sadly sucks away the excitement of a short break before you even set off. I booked four days car rental for $230 knowing I would get stung for some insurance. Then I ended up getting a smaller car, waiting 2 hours for it, being charged extra because they didn't have my car, paying surcharges.. dropping off the car with a final bill of around $550 conveniently charged to my credit card, I walked out of Avis/Budget counter feeling pretty sore. Onur ps. i didn't even opt for the $40 a day full insurance
avis de
-
5,2
Worst manager I`ve ever met
Points positifs : The car was clean and new. It had good navigation system and blutooth which is important.
Points négatifs : The manager guy at the office was rude, unpolite and bad educated. He made our rental experience with this company terrible and left very bed impression.
avis de
-
2,0
Points négatifs : The people working there were extremely unhelpful. Warning to all US customers: they will not a renewed license yellow paper. Ruined our trip.
avis de
Agences
╳
Citer
Agences à Paris
10-12 Rue Jeanbaptiste Pigalle
+33 1 45 22 77 91
130 Rue Du Faubourg Saint-denis
+33 1 40 38 66 44
42 Cours De Vincennes
+33 1 44 73 07 41
59 Avenue Du Maine
+33 1 42 79 06 11
82 Avenue De La Grande Armee
+33 1 45 72 02 01
Gare Tgv Railway Station
+33 1 40 04 90 04
Quai N° 4 Prendre Escalator
+33 1 53 20 06 52
Dollar
Avis sur Dollar
Agences
╳
Dollar
Agences à Paris
18 Rue De Dunkerque
+33 1 55 31 93 21
2 Av Porte De Saint-cloud
+33 1 46 51 12 31
2 Rue Du 8 Mai 1945
+33 1 42 05 50 43
352 Rue Lecourbe
+33 1 45 54 32 73
45 Avenue Du Maine
+33 8 20 00 90 50
50 Boulevard St Michel
+33 1 71 18 17 40
Aeroport De Roissy
+33 8 25 88 97 55
Carrousel-louvre
+33 1 47 03 49 12
Centre Commercial Gamma, 193 Rue De Bercy, Gare De Lyon
+33 8 25 80 28 01
Gare Tgv Marne La Vallee Chess
+33 1 60 43 30 51
Place D'italie
+33 1 45 86 53 33
West Terminal
+33 8 25 88 92 65
Avis des clients
Note globale
7,5 Bien
Basé sur 52 avis
Note générale
7,4
Propreté
8,1
Confort
8,0
Prise en charge/Retour
6,8
Rapport qualité/prix
7,6
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : Able to change reservation very easily
avis de
-
5,6
Points négatifs : Finding the drop off location was very frustrating. There were no signs outside the bus/metro/car terminal that said hertz or dollar rental drop offs were made here. When I did find an underground gate that said drop offs, it required a ticket to go through, so I had to ask for help on how to get through and how to get to the correct drop off spot. I ended up being an hour late for my drop off. Very frustrating.
avis de
-
2,0
I wasn't able to pick up my car and it was dollar's fault
Points positifs : Nothing
Points négatifs : Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
avis de
-
6,0
Great car, terrible customer service
Points positifs : The car I received was larger than I had booked, which wasn't a problem. The car was clean a son perfect condition.
Points négatifs : The pickup experience was difficult. There are no signs or indications that Dollar is operated nub hertz at this location, so I wandered around for half and hour looking for a Dollar location that wasn't there. The person who processed my car rental barely spoke to me, didn't explain where to find the car, didn't tell me which fuel to put into it, and most importantly did NOT explain to get back into the very-difficult-to-find garage to return the car. He was entirely unhelpful and ensured I won't rent from Dollar again. Also, the deposit fee of 850 euros is totally insane. I've never seen one so high before.
avis de
-
6,4
Rental Office is a disaster: 1 hour late. Had to wait 1 hour outside.
Points positifs : The car was OK
Points négatifs : The rental office was suppose to open Saturday 8 am. The guy arrived at 9 and said "I am sorry for the delay" to the many people waiting for him. Not serious at all. Moreover he had a sticker on the door saying "I'll be back in 15 minutes". He definitely had it from the night before. I would consider it twice before renting again there.
avis de
-
10,0
Points positifs : Very friendly staff. Convenient 24 hr. drop off.
avis de
-
8,0
Points négatifs : Pick up was a bit confused. We walked two blocks to the garage and arrived at the 5th sub level to find space 271 occupied by a car that was not ours. We found ours by walking the line with the remot unlock. It was 20 spaces away. All was good once we found it
avis de
-
5,6
Points négatifs : It would have been nice to know that there are no gas stations in Paris. We got got stuck paying a higher amount for gas because there was no way to top it off before we turned the vehicle in.
avis de
-
5,6
Not what I thought
Points positifs : The car was great.
Points négatifs : The rental was actually fulfilled by hertz and many of the features that were advertised when we booked (like a second driver for free and total insurance for only $11) weren't available through Hertz.
avis de
-
6,0
Paris rental office was a nightmare
Points positifs : Once we were in front of an agent, things became "normal" in terms of what one might expect from the process.
Points négatifs : The Paris office was chaotic to say the least: Understaffed and poorly organized. The location, in an underground mall next to the Lourve, meant that we had to go through airport-like security which, with 5 pieces of luggage, delayed us by 10 minutes and then it was another 25 minutes to get in front of an agent.
avis de
-
2,0
Points négatifs : When we came to pick up our car it was already given to someone. The service at the Louvre was mediocre. The team tried to give us an other car for 4 times the price. We made a scandal and finally got them to find a solution. Hertz team in the louvre was bad.
avis de
-
6,0
Points positifs : Central location in Paris. Friendly staff.
Points négatifs : Small trunk (prominent wheel arches). Quite an effort to get to underground parking.
avis de
-
5,6
Points négatifs : Finding the drop off location was very frustrating. There were no signs outside the bus/metro/car terminal that said hertz or dollar rental drop offs were made here. When I did find an underground gate that said drop offs, it required a ticket to go through, so I had to ask for help on how to get through and how to get to the correct drop off spot. I ended up being an hour late for my drop off. Very frustrating.
avis de
-
2,0
I wasn't able to pick up my car and it was dollar's fault
Points positifs : Nothing
Points négatifs : Clicking "get directions" redirected me to another location in the city which turned out to be on break for 2 hours at pickup time. When I was break was over they told me to go to a different branch. Getting there took another hour so I was 3 hours late in total and they wouldn't let me pick it up. Horrible service overall which almost ruined my trip.
avis de
-
6,0
Great car, terrible customer service
Points positifs : The car I received was larger than I had booked, which wasn't a problem. The car was clean a son perfect condition.
Points négatifs : The pickup experience was difficult. There are no signs or indications that Dollar is operated nub hertz at this location, so I wandered around for half and hour looking for a Dollar location that wasn't there. The person who processed my car rental barely spoke to me, didn't explain where to find the car, didn't tell me which fuel to put into it, and most importantly did NOT explain to get back into the very-difficult-to-find garage to return the car. He was entirely unhelpful and ensured I won't rent from Dollar again. Also, the deposit fee of 850 euros is totally insane. I've never seen one so high before.
avis de
-
6,4
Rental Office is a disaster: 1 hour late. Had to wait 1 hour outside.
Points positifs : The car was OK
Points négatifs : The rental office was suppose to open Saturday 8 am. The guy arrived at 9 and said "I am sorry for the delay" to the many people waiting for him. Not serious at all. Moreover he had a sticker on the door saying "I'll be back in 15 minutes". He definitely had it from the night before. I would consider it twice before renting again there.
avis de
-
5,6
Points négatifs : It would have been nice to know that there are no gas stations in Paris. We got got stuck paying a higher amount for gas because there was no way to top it off before we turned the vehicle in.
avis de
-
5,6
Not what I thought
Points positifs : The car was great.
Points négatifs : The rental was actually fulfilled by hertz and many of the features that were advertised when we booked (like a second driver for free and total insurance for only $11) weren't available through Hertz.
avis de
-
6,0
Paris rental office was a nightmare
Points positifs : Once we were in front of an agent, things became "normal" in terms of what one might expect from the process.
Points négatifs : The Paris office was chaotic to say the least: Understaffed and poorly organized. The location, in an underground mall next to the Lourve, meant that we had to go through airport-like security which, with 5 pieces of luggage, delayed us by 10 minutes and then it was another 25 minutes to get in front of an agent.
avis de
-
2,0
Points négatifs : When we came to pick up our car it was already given to someone. The service at the Louvre was mediocre. The team tried to give us an other car for 4 times the price. We made a scandal and finally got them to find a solution. Hertz team in the louvre was bad.
avis de
-
6,0
Points positifs : Central location in Paris. Friendly staff.
Points négatifs : Small trunk (prominent wheel arches). Quite an effort to get to underground parking.
avis de
Europcar
Avis sur Europcar
Agences
╳
Europcar
Agences à Paris
17 Boulevard Malesherbes
+33 1 45 22 10 75
17-21 Boulevard Romain Rolland
+33 1 49 65 63 23
193 Rue De Bercy - Tour Gamma
+33 8 25 82 54 38
2 Avenue De La Porte De St Cloud
+33 1 46 51 44 03
2 R.pelterie Esp.invalides-air Frce
+33 1 44 11 03 80
21 Avenue De La Porte De Chatillon
+33 1 40 43 21 03
38 Avenue Des Ternes
+33 9 77 40 32 63
4 Rue Du Pont Neuf Parking Q-park
+33 1 42 33 00 06
43 Bis Boulevard Des Batignolles
+33 1 44 90 80 10
47 Ave De Grande Bretagne
5 Avenue D'italie
+33 1 42 16 80 80
57-59 Rue Du Poteau
+33 1 43 61 00 10
60-62 Boulevard Diderot
+33 9 77 40 32 50
Face 8 Avenue Foch
+33 9 77 40 32 47
Face 8 Place Saint Sulpice
+33 1 56 81 02 19
Gare Montparnasse Hall Pasteur Niv2
+33 8 25 88 40 31
Gare Saint Lazare - Quai 27
+33 1 44 70 01 00
Gare Sncf Lev-1 18 Rue De Dunkerque
+33 8 25 82 54 57
La Defense Centre
+33 1 42 91 20 20
Place Du 8 Mai 1945
+33 1 40 36 13 90
Avis des clients
Note globale
8,3 Excellent
Basé sur 27 avis
Note générale
8,4
Propreté
8,1
Confort
8,4
Prise en charge/Retour
8,3
Rapport qualité/prix
8,4
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
5,6
Points positifs : The price was reasonable and there was no line for the pickup.
Points négatifs : The condition of the car was very poor and it appeared that every scratch was documented, forcing me to spend about 20 minutes surveying the car finding all the dents, scratches, stains. Unsatisfactory with over 34k kms
avis de
-
8,8
Simple and practical
Points positifs : Everything was pretty easy. We paid at the agency when we picked up the car. Employees were nice and helpful. Really small car but super cute and enough for what we wanted to do.
Points négatifs : Not a big deal but it would have been nice to know that when returning the car there was a specific place to enter the parking lot (rental in Paris, France so quite confusing anyway). I ended up being pulled over by the police because I had not noticed the continuous line on the road (I was too focused on finding the parking lot). This is my mistake of course but an employee admitted that this happens quite often so I guess a warning or a small map could be useful :)
avis de
-
10,0
Points positifs : Excellent service
avis de
-
2,0
Points négatifs : I made a reservation to rent a car and i received an email that confirmed my reservation, when i went to pick up the car, the lady from europcar told me that the reservation wasnt in her sistem and that she had no cars to rent me. I had already payed the reservation and the insurance. I was a mess, Im really angry beacuse I had to pay 400 euros to rent another car in a different agency, and it was in christmas so there were no cars left.
avis de
-
2,0
Never again
Points positifs : Everything was fine with the car but now I am getting charged every month 30€ without any notice and without explanations. It is in process of sueing as they won't remove my bank details.
Points négatifs : Warning, don't book with them. Charging after every momth wotgout notice or explanation!
avis de
-
9,6
Points positifs : Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.
Points négatifs : One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.
avis de
-
9,2
Condition of car
Points positifs : Overall a very comfortable vehicle. I liked the numerous warning features. Too bad it didn't include a backup camera.
Points négatifs : The car had more dents and scratches than usual. No windshield washer fluid and the rear window wiper blade was missing. The car occasionally made an unidentifiable tone sound. I also had a 10 euro discount the agent would not accept.
avis de
-
9,2
All great but . . . . .
Points positifs : It was a smooth transaction and everything went well.
Points négatifs : The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!
avis de
-
10,0
Driving around Paris
Points positifs : The car had an onboard navigation system. Made it easy to drive out of Paris to Giverny and Auvers sur Oise. It was wonderful finding our way back to the car park.
avis de
-
6,4
Points positifs : They ended up giving me an upgraded car in order to fill my reservation. They ultimately met what I needed and fulfilled the reservation.
Points négatifs : When I showed up to get my car, which I reserved that morning, they told me that they had no cars left and I would have to go somewhere else. After pushing a little as to how that happened, I was told that I could have the one car they left for an increased 30 euros a day. I pushed further saying it wasn't my fault that they didn't have my car that was reserved and I shouldn't have to go somewhere else if they actually did have a car available.
avis de
-
8,4
Points négatifs : The seat was very uncomfortable and there was no way to adjust the back. Also- I opted for insurance online when booking the car. The agent apparently could not see this and tried to get me to insure with them. I had proof of insurance and they still tried to sell me insurance.
avis de
-
10,0
Simon from canada
Points positifs : Very good service, excellent location, of course affordable price, no extra charge for GPS, i picked up right in downtown Paris and dropped off at air port CDG, it's really convenient ! Well done!
Points négatifs : The location is underground, signs is not very clear, hard to find it.
avis de
-
8,8
Simple and practical
Points positifs : Everything was pretty easy. We paid at the agency when we picked up the car. Employees were nice and helpful. Really small car but super cute and enough for what we wanted to do.
Points négatifs : Not a big deal but it would have been nice to know that when returning the car there was a specific place to enter the parking lot (rental in Paris, France so quite confusing anyway). I ended up being pulled over by the police because I had not noticed the continuous line on the road (I was too focused on finding the parking lot). This is my mistake of course but an employee admitted that this happens quite often so I guess a warning or a small map could be useful :)
avis de
-
10,0
Points positifs : Excellent service
avis de
-
9,6
Points positifs : Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.
Points négatifs : One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.
avis de
-
9,2
Condition of car
Points positifs : Overall a very comfortable vehicle. I liked the numerous warning features. Too bad it didn't include a backup camera.
Points négatifs : The car had more dents and scratches than usual. No windshield washer fluid and the rear window wiper blade was missing. The car occasionally made an unidentifiable tone sound. I also had a 10 euro discount the agent would not accept.
avis de
-
9,2
All great but . . . . .
Points positifs : It was a smooth transaction and everything went well.
Points négatifs : The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!
avis de
-
10,0
Driving around Paris
Points positifs : The car had an onboard navigation system. Made it easy to drive out of Paris to Giverny and Auvers sur Oise. It was wonderful finding our way back to the car park.
avis de
-
10,0
Simon from canada
Points positifs : Very good service, excellent location, of course affordable price, no extra charge for GPS, i picked up right in downtown Paris and dropped off at air port CDG, it's really convenient ! Well done!
Points négatifs : The location is underground, signs is not very clear, hard to find it.
avis de
-
5,6
Points positifs : The price was reasonable and there was no line for the pickup.
Points négatifs : The condition of the car was very poor and it appeared that every scratch was documented, forcing me to spend about 20 minutes surveying the car finding all the dents, scratches, stains. Unsatisfactory with over 34k kms
avis de
-
2,0
Points négatifs : I made a reservation to rent a car and i received an email that confirmed my reservation, when i went to pick up the car, the lady from europcar told me that the reservation wasnt in her sistem and that she had no cars to rent me. I had already payed the reservation and the insurance. I was a mess, Im really angry beacuse I had to pay 400 euros to rent another car in a different agency, and it was in christmas so there were no cars left.
avis de
-
2,0
Never again
Points positifs : Everything was fine with the car but now I am getting charged every month 30€ without any notice and without explanations. It is in process of sueing as they won't remove my bank details.
Points négatifs : Warning, don't book with them. Charging after every momth wotgout notice or explanation!
avis de
-
6,4
Points positifs : They ended up giving me an upgraded car in order to fill my reservation. They ultimately met what I needed and fulfilled the reservation.
Points négatifs : When I showed up to get my car, which I reserved that morning, they told me that they had no cars left and I would have to go somewhere else. After pushing a little as to how that happened, I was told that I could have the one car they left for an increased 30 euros a day. I pushed further saying it wasn't my fault that they didn't have my car that was reserved and I shouldn't have to go somewhere else if they actually did have a car available.
avis de
Agences
╳
FLIZZR
Agences à Paris
190 Rue de Bercy
+33 8 20 00 74 98
2 rue de Compiègne
+33 8 20 00 74 98
42 Avenue de Saxe
+33 8 20 00 74 98
Hall 2 Pasteur Gare
+33 8 20 00 74 98
Agences
╳
FRANCECARS
Agences à Paris
85 boulevard Auguste Blanqui
NEUILLY SUR SEINE 41 avenue Charles de Gaulle
+33 1 46 37 02 02
Avis sur Hertz
Agences
╳
Hertz
Agences à Paris
121 Rue Manin
+33 1 49 70 69 83
18 Rue De Dunkerque
+33 1 55 31 93 21
2 Av Porte De Saint-cloud
+33 1 46 51 12 31
2 Rue Du 8 Mai 1945
+33 1 42 05 50 43
21 Avenue Emile Zola
+33 1 45 77 77 10
27 Place St Ferdinand
+33 1 45 74 97 39
352 Rue Lecourbe
+33 1 45 54 32 73
45 Avenue Du Maine
+33 1 43 22 48 69
50 Boulevard St Michel
+33 1 71 18 17 40
60 Chemin Des Boeufs
+33 1 34 67 15 15
70-74 Av Aristide Briand Rn20
+33 1 46 56 64 97
Aeroport De Roissy
+33 8 25 88 97 55
Carrousel-louvre
+33 1 47 03 49 12
Centre Commercial Gamma
+33 8 25 80 28 01
Delivery & Collection
+33 1 55 37 71 20
Esplanade Des Invalides
01 45 512037
Place D'italie
+33 1 45 86 53 33
West Terminal
+33 8 25 88 92 65
Avis des clients
Note globale
7,5 Bien
Basé sur 16 avis
Note générale
7,3
Propreté
8,1
Confort
8,1
Prise en charge/Retour
7,0
Rapport qualité/prix
7,1
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,8
Points négatifs : The dropoff in Paris was difficult. The rental office was closed, and we had to drop the car at a parking garage which was unmarked. We ended up parking the car on a street and walking into the office in order to drop the car. The attendant was very helpful, and assisted my husband with driving the car into the garage.
avis de
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4,8
Very poor service upon pickup and dropoff.
Points positifs : The car only.
Points négatifs : Very bad service.
avis de
-
8,0
Directions
Points positifs : The directions on the website left me at the wrong place. When I phone in they were unable to help. After three calls they stopped answering. It took me two hours scouring a five block radius to find that it was at the train station. How easy was that? Why did no one at the customer service desk know to simply tell me??!
avis de
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10,0
Points positifs : No hidden fees
avis de
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4,4
Overcharged for my rental
Points positifs : Was offered $135 (Euro 119), but was charged $172 with no explanation. Disputing with my credit card company.
avis de
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6,0
Good car, not great customer service
Points positifs : Car was clean and in good condition.
Points négatifs : It wasn't clear at pick up or drop off how much money I would be charged. I had to look at my bank statement to find out how much I was charged.
avis de
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9,2
As easy as renting in the states.
Points positifs : We were vacationing in Paris and decided to drive to Brussels. I got online and booked with Hertz comma using a website just like in the United States. Rates are very reasonable. The rental experience was easy, and Rene how are booking agent was very friendly and helpful. The experience was as good as or better than any rental experience I have had in the United States. We will definitely rent and drive in Europe again, based off this experience.
Points négatifs : The Hertz main office was very easy to find, off of the Edgar Quintet Metro stop. However, finding the actual rental office in the parking garage near Montparnasse station was more difficult, as it's in a sub-basement of the parking garage. Hertz has done as good a job as possible with signage, but the first time you go there it is an unfamiliar layout and difficult to find.
avis de
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4,4
Very disappointed in Hertz
Points positifs : The car worked and did not break down.
Points négatifs : Pick up was terribly slow. We waited almost a half hour before we were even able to get to the counter. Then had to walk to a different location to pick up the car. On getting to the garage, the car they offered us had not even been cleaned and was filthy on both the outside and the inside. We then had to wait another half hour before they gave us another car. Even though my invoice and bill were all in EUR, when I got my finall bill I noticed that, without my authorization, they had charged me in USD and charged me an extortionate conversion rate for the privilege. I used to have a high perception of Hertz but these sleazy tactics (which only amount to a couple of $ for them) make me want to put them into the same bucket as other sleazy operators such as Ryanair.
avis de
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10,0
Points positifs : Very fast and efficient at the airport
avis de
-
4,8
Très mauvais service lors du ramassage et dépôt valide.
Points positifs : La location de voiture.
Points négatifs : Très mauvais service.
avis de
-
10,0
Points positifs : Il n'y a pas eu
avis de
-
4,4
Surchargé pour ma location
Points positifs : On nous a proposé 135$ (119 euros), mais on m'a facturé 172 € sans explication. Je fais opposition au débit avec ma compagnie de carte de crédit.
avis de
-
10,0
Points positifs : No hidden fees
avis de
-
9,2
As easy as renting in the states.
Points positifs : We were vacationing in Paris and decided to drive to Brussels. I got online and booked with Hertz comma using a website just like in the United States. Rates are very reasonable. The rental experience was easy, and Rene how are booking agent was very friendly and helpful. The experience was as good as or better than any rental experience I have had in the United States. We will definitely rent and drive in Europe again, based off this experience.
Points négatifs : The Hertz main office was very easy to find, off of the Edgar Quintet Metro stop. However, finding the actual rental office in the parking garage near Montparnasse station was more difficult, as it's in a sub-basement of the parking garage. Hertz has done as good a job as possible with signage, but the first time you go there it is an unfamiliar layout and difficult to find.
avis de
-
10,0
Points positifs : Very fast and efficient at the airport
avis de
-
10,0
Points positifs : Il n'y a pas eu
avis de
-
4,8
Points négatifs : The dropoff in Paris was difficult. The rental office was closed, and we had to drop the car at a parking garage which was unmarked. We ended up parking the car on a street and walking into the office in order to drop the car. The attendant was very helpful, and assisted my husband with driving the car into the garage.
avis de
-
4,8
Very poor service upon pickup and dropoff.
Points positifs : The car only.
Points négatifs : Very bad service.
avis de
-
4,4
Overcharged for my rental
Points positifs : Was offered $135 (Euro 119), but was charged $172 with no explanation. Disputing with my credit card company.
avis de
-
6,0
Good car, not great customer service
Points positifs : Car was clean and in good condition.
Points négatifs : It wasn't clear at pick up or drop off how much money I would be charged. I had to look at my bank statement to find out how much I was charged.
avis de
-
4,4
Very disappointed in Hertz
Points positifs : The car worked and did not break down.
Points négatifs : Pick up was terribly slow. We waited almost a half hour before we were even able to get to the counter. Then had to walk to a different location to pick up the car. On getting to the garage, the car they offered us had not even been cleaned and was filthy on both the outside and the inside. We then had to wait another half hour before they gave us another car. Even though my invoice and bill were all in EUR, when I got my finall bill I noticed that, without my authorization, they had charged me in USD and charged me an extortionate conversion rate for the privilege. I used to have a high perception of Hertz but these sleazy tactics (which only amount to a couple of $ for them) make me want to put them into the same bucket as other sleazy operators such as Ryanair.
avis de
-
4,8
Très mauvais service lors du ramassage et dépôt valide.
Points positifs : La location de voiture.
Points négatifs : Très mauvais service.
avis de
-
4,4
Surchargé pour ma location
Points positifs : On nous a proposé 135$ (119 euros), mais on m'a facturé 172 € sans explication. Je fais opposition au débit avec ma compagnie de carte de crédit.
avis de
Agences
╳
INTERRENT
Agences à Paris
18 Rue De Dunkerque
193 Rue De Bercy
15 voyageurs ayant loué une voiture à Paris ont donné une note moyenne de 6,1 à l’agence de location utilisée