Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Service courtois et bon prix
Points négatifs : J'aurais aimé connaitre le modele exact de véhicule avant la location.
avis de
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6,8
Points positifs : - Car was good
Points négatifs : - Upon pick up of car many things that were not stated over phone booking was revealed last minute. - The type of car that we ordered over phone turned out could not be rented when we were about to pick up the car. - Many things that should have been stated before pick up were not.
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8,0
Excellent
Points positifs : Tout était parfait
avis de
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10,0
Wonderful friendly service
Points positifs : I liked the service. The van i rented was beautiful and clean. I was able to leave my car on their site which was helpful. Dropped off keys in box at the end as they were closed when i returned it.
avis de
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2,0
They cancelled my reservation
Points négatifs : On last minute they said they have no car available. Forcing me to find another car at much higher price
avis de
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2,0
ENTERPRISE CAR has one of the worst customer servi
Points positifs : Nothing
Points négatifs : I was able to complete my car reservation, everything was good. Then the day before I was supposed to pickup the car, I was called by a careless Enteprise employee indicating that they had no availability and that I should keep looking for options. Again, no indicating during the booking that this company didn't have cars available. Called Enteprise directly and the customer services and rentals manager himself told me that either I had to look for more options myself, or they would give me a similar car they had in a different location but for which the price was twice the amount I had initially booked for. I asked them to match my initial price because at the end of the day this hasn't been my fault, and the guy said that wasn't possible because 1) they never do that 2) I had booked through a 3rd party (aka KAYAK)... awful!! I ended up booking a much better car with Ace Car Rentals that actually costs 20$ less that the price I had gotten here through KAYAK and Enterprise.
avis de
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2,0
Points négatifs : the day i'm supposed to take the car, somebody from Longueuil office called me to tell me that there is no available car for me and i should find another company to rent a car. when i told him to bring me another car from another Enterprise office, he replied that he tried but he couldn't find one for me . after that i called an enterprise office in montreal downtown and find another car with double the rental price. i booked and called Longueuil office again to tell him that there is another car available he said that he is sorry and he can't do anything for me and hang the phone
avis de
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2,0
Didn't have a car available upon arrival
Points négatifs : I booked a car and they called to say they weren't sure if they had a car available but would call me back to confirm then they never called back
avis de
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9,2
Great service
Points positifs : Easy check in. Friendly and helpful
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2,0
No cars available after resveration
Points positifs : nothing that i like
Points négatifs : When i went there for my car rental. The staff there told me there are no cars available for rent and I travelled all the way there without getting anything from them and they did not even assist me on what i should do. Poor experience
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2,0
Points positifs : Online made reservations on my way to pick up the car.
Points négatifs : The call and canceled
avis de
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9,6
Great van
Points positifs : Loved that our van had a DVD player. Was clean and smelled nice when we received the car and seemed well taken care of.
Points négatifs : The van it's self was a bit hard on gas, but that is no fault of the rental company's.
avis de
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10,0
Points positifs : Service courtois et bon prix
Points négatifs : J'aurais aimé connaitre le modele exact de véhicule avant la location.
avis de
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10,0
Wonderful friendly service
Points positifs : I liked the service. The van i rented was beautiful and clean. I was able to leave my car on their site which was helpful. Dropped off keys in box at the end as they were closed when i returned it.
avis de
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9,2
Great service
Points positifs : Easy check in. Friendly and helpful
avis de
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9,6
Great van
Points positifs : Loved that our van had a DVD player. Was clean and smelled nice when we received the car and seemed well taken care of.
Points négatifs : The van it's self was a bit hard on gas, but that is no fault of the rental company's.
avis de
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6,8
Points positifs : - Car was good
Points négatifs : - Upon pick up of car many things that were not stated over phone booking was revealed last minute. - The type of car that we ordered over phone turned out could not be rented when we were about to pick up the car. - Many things that should have been stated before pick up were not.
avis de
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8,0
Excellent
Points positifs : Tout était parfait
avis de
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2,0
They cancelled my reservation
Points négatifs : On last minute they said they have no car available. Forcing me to find another car at much higher price
avis de
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2,0
ENTERPRISE CAR has one of the worst customer servi
Points positifs : Nothing
Points négatifs : I was able to complete my car reservation, everything was good. Then the day before I was supposed to pickup the car, I was called by a careless Enteprise employee indicating that they had no availability and that I should keep looking for options. Again, no indicating during the booking that this company didn't have cars available. Called Enteprise directly and the customer services and rentals manager himself told me that either I had to look for more options myself, or they would give me a similar car they had in a different location but for which the price was twice the amount I had initially booked for. I asked them to match my initial price because at the end of the day this hasn't been my fault, and the guy said that wasn't possible because 1) they never do that 2) I had booked through a 3rd party (aka KAYAK)... awful!! I ended up booking a much better car with Ace Car Rentals that actually costs 20$ less that the price I had gotten here through KAYAK and Enterprise.
avis de
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2,0
Points négatifs : the day i'm supposed to take the car, somebody from Longueuil office called me to tell me that there is no available car for me and i should find another company to rent a car. when i told him to bring me another car from another Enterprise office, he replied that he tried but he couldn't find one for me . after that i called an enterprise office in montreal downtown and find another car with double the rental price. i booked and called Longueuil office again to tell him that there is another car available he said that he is sorry and he can't do anything for me and hang the phone
avis de
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2,0
Didn't have a car available upon arrival
Points négatifs : I booked a car and they called to say they weren't sure if they had a car available but would call me back to confirm then they never called back
avis de
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2,0
No cars available after resveration
Points positifs : nothing that i like
Points négatifs : When i went there for my car rental. The staff there told me there are no cars available for rent and I travelled all the way there without getting anything from them and they did not even assist me on what i should do. Poor experience
avis de
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2,0
Points positifs : Online made reservations on my way to pick up the car.
Points négatifs : The call and canceled
avis de
