Location de voitures - l’aéroport Montréal Pierre-Elliott-Trudeau Intl

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Avis avis

Agences

Avis

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975, Boulevard Romeo Vachon

+1 514 636 1902

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Positifs
Neutres
Négatifs

8,0

Terrible front desk

Points positifs : The car was clean and ready and the value for the money is great.

Points négatifs : The people that work at the front desk are terrible. The lady that give me the keys and did all the paperwork barely wanted to work that morning, and every question She did not answer it well. Also I could not understand her at all. They don’t check the car in front of you, they just make you sign that everything is fine with the car without seeing it.

Avis laissé le mai 2018

avis de
6,4

Very nice return employee

Points positifs : Very quick

Avis laissé le nov. 2016

avis de
10,0

The service the experience was great

Points positifs : Everything

Avis laissé le sept. 2016

avis de

10,0

The service the experience was great

Points positifs : Everything

Avis laissé le sept. 2016

avis de

8,0

Terrible front desk

Points positifs : The car was clean and ready and the value for the money is great.

Points négatifs : The people that work at the front desk are terrible. The lady that give me the keys and did all the paperwork barely wanted to work that morning, and every question She did not answer it well. Also I could not understand her at all. They don’t check the car in front of you, they just make you sign that everything is fine with the car without seeing it.

Avis laissé le mai 2018

avis de

6,4

Very nice return employee

Points positifs : Very quick

Avis laissé le nov. 2016

avis de

Classé n°2

Alamo

8,7 Excellent (209 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Alamo avis

Agences

Alamo

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Romeo-vachon

+1 833 619 3656

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Avis sur Alamo à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Positifs
Neutres
Négatifs

6,8

Points négatifs : Took quite a while for my car to be ready, I thought.

Avis laissé le août 2019

avis de
7,6

Points positifs : Friendly staff, good featured car

Points négatifs : Cleanliness of car, cheaper supplementary insurance

Avis laissé le août 2019

avis de
10,0

Points positifs : Everything was handled politely and promptly. I like Alamo, never having tried them before.

Avis laissé le août 2019

avis de
9,6

Points positifs : The drop off was very easy and the guy who helped was so kind and sweet

Avis laissé le août 2019

avis de
2,8

Points négatifs : They overcharged me by $45

Avis laissé le juil. 2019

avis de
8,4

Points négatifs : Getting in and out of the Montreal airport is a zoo. So much construction and detours even a good gps didn’t help.

Avis laissé le juil. 2019

avis de
10,0

Points positifs : Friendly bilingual agent. Received free upgrade.

Avis laissé le juil. 2019

avis de
6,4

Points positifs : Drop off very easy and friendly service.

Points négatifs : Remplacement choice for mu standard size was a compact SUV but turned out to very tight in space.

Avis laissé le mai 2019

avis de
10,0

Points positifs : Short line at drop off.

Avis laissé le avr. 2019

avis de
5,2

Points positifs : Quick pick up of the car.

Points négatifs : Better customer service when changing dates on the rental AND not a HUGE price increase to make a change.

Avis laissé le mars 2019

avis de
9,6

Points positifs : Great price, nice car, easy pick up and drop off.

Points négatifs : Car smelt a little like someone had been smoking in it.

Avis laissé le mars 2019

avis de
8,0

Points négatifs : Sur Kayak, ce n'est pas le prix réel qui est affiché . Les autres frais connexes ( ex, frai de pneu, emplacement etc) Le véhicule au bout de la ligne nous a coûté 200$ de plus.

Avis laissé le mars 2019

avis de

10,0

Points positifs : Everything was handled politely and promptly. I like Alamo, never having tried them before.

Avis laissé le août 2019

avis de
9,6

Points positifs : The drop off was very easy and the guy who helped was so kind and sweet

Avis laissé le août 2019

avis de
10,0

Points positifs : Friendly bilingual agent. Received free upgrade.

Avis laissé le juil. 2019

avis de
10,0

Points positifs : Short line at drop off.

Avis laissé le avr. 2019

avis de
9,6

Points positifs : Great price, nice car, easy pick up and drop off.

Points négatifs : Car smelt a little like someone had been smoking in it.

Avis laissé le mars 2019

avis de

6,8

Points négatifs : Took quite a while for my car to be ready, I thought.

Avis laissé le août 2019

avis de
7,6

Points positifs : Friendly staff, good featured car

Points négatifs : Cleanliness of car, cheaper supplementary insurance

Avis laissé le août 2019

avis de
8,4

Points négatifs : Getting in and out of the Montreal airport is a zoo. So much construction and detours even a good gps didn’t help.

Avis laissé le juil. 2019

avis de
8,0

Points négatifs : Sur Kayak, ce n'est pas le prix réel qui est affiché . Les autres frais connexes ( ex, frai de pneu, emplacement etc) Le véhicule au bout de la ligne nous a coûté 200$ de plus.

Avis laissé le mars 2019

avis de

2,8

Points négatifs : They overcharged me by $45

Avis laissé le juil. 2019

avis de
6,4

Points positifs : Drop off very easy and friendly service.

Points négatifs : Remplacement choice for mu standard size was a compact SUV but turned out to very tight in space.

Avis laissé le mai 2019

avis de
5,2

Points positifs : Quick pick up of the car.

Points négatifs : Better customer service when changing dates on the rental AND not a HUGE price increase to make a change.

Avis laissé le mars 2019

avis de

Classé n°3

National

8,6 Excellent (11 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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National avis

Agences

National

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Romeo-vachon

+1 833 619 3658

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Avis sur National à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Positifs
Neutres
Négatifs

2,0

Points négatifs : No car was available. I rented from Enterprise

Avis laissé le mars 2019

avis de
10,0

Great Service for emerald members

Points positifs : They figured it out how to get a bigger car for me and my family

Avis laissé le juil. 2018

avis de
8,8

Decent rental option

Points positifs : Easy pickup, comfortable car, nice staff

Points négatifs : Couldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleaner

Avis laissé le août 2017

avis de

10,0

Great Service for emerald members

Points positifs : They figured it out how to get a bigger car for me and my family

Avis laissé le juil. 2018

avis de
8,8

Decent rental option

Points positifs : Easy pickup, comfortable car, nice staff

Points négatifs : Couldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleaner

Avis laissé le août 2017

avis de

2,0

Points négatifs : No car was available. I rented from Enterprise

Avis laissé le mars 2019

avis de

Classé n°4

Thrifty

8,6 Excellent (2 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Thrifty avis

Agences

Thrifty

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Blvd Romeo Vachon North

+1 877 283 0898

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Positifs
Neutres
Négatifs

8,4

Points positifs : Helpful staff and got the car I want even when it was not available thru Thrifty (took me to Hertz).

Points négatifs : Car was not available (fixed by taking me to Hertz) and then there were two counters to wait at for Hertz. Why not do everything at one counter? Or even better do it online and skip the counter.

Avis laissé le févr. 2019

avis de

8,4

Points positifs : Helpful staff and got the car I want even when it was not available thru Thrifty (took me to Hertz).

Points négatifs : Car was not available (fixed by taking me to Hertz) and then there were two counters to wait at for Hertz. Why not do everything at one counter? Or even better do it online and skip the counter.

Avis laissé le févr. 2019

avis de

Classé n°5

Enterprise

8,5 Excellent (25 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Enterprise avis

Agences

Enterprise

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

317 975 Boul Romeo Vachon N

+1 833 619 3657

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10,0

Points positifs : Very Nice Car. Staff at Dorval was very professional friendly and helpsul. With out a doubt this was the best caar rental experience I have had in the past k50 years. Up grade was appreciated. Price for this t rip most reasonable.

Points négatifs : No owners guide in car. had to hunt to get the gas fill door open.

Avis laissé le oct. 2016

avis de
9,2

Points positifs : great deal on site for the price

Points négatifs : agent at pick up tried to charge me more than what the reservation was.

Avis laissé le sept. 2016

avis de
10,0

Give your review a headline

Points positifs : We turned the car back early Sunday and when we did not make the flight, the young lady at the kiosk gave us back our car and made the whole thing easy for us just adding the extra day to our existing contract. We truly appreciated her!

Avis laissé le mai 2016

avis de
10,0

Points positifs : Very nice Car. Personel w Dorval była bardzo profesjonalna i przyjazna helpsul. Bez wątpienia był to najlepszy caar samochodów doświadczenia miałem w przeszłości k50 lata. Up grade został doceniony. Cena tego t rip najbardziej rozsądny.

Points négatifs : Brak właścicieli przewodnik samochodowy. musiał zapolować w celu uzyskania wypełnienia drzwi otwarte.

Avis laissé le oct. 2016

avis de

10,0

Points positifs : Very Nice Car. Staff at Dorval was very professional friendly and helpsul. With out a doubt this was the best caar rental experience I have had in the past k50 years. Up grade was appreciated. Price for this t rip most reasonable.

Points négatifs : No owners guide in car. had to hunt to get the gas fill door open.

Avis laissé le oct. 2016

avis de
9,2

Points positifs : great deal on site for the price

Points négatifs : agent at pick up tried to charge me more than what the reservation was.

Avis laissé le sept. 2016

avis de
10,0

Give your review a headline

Points positifs : We turned the car back early Sunday and when we did not make the flight, the young lady at the kiosk gave us back our car and made the whole thing easy for us just adding the extra day to our existing contract. We truly appreciated her!

Avis laissé le mai 2016

avis de
10,0

Points positifs : Very nice Car. Personel w Dorval była bardzo profesjonalna i przyjazna helpsul. Bez wątpienia był to najlepszy caar samochodów doświadczenia miałem w przeszłości k50 lata. Up grade został doceniony. Cena tego t rip najbardziej rozsądny.

Points négatifs : Brak właścicieli przewodnik samochodowy. musiał zapolować w celu uzyskania wypełnienia drzwi otwarte.

Avis laissé le oct. 2016

avis de

Classé n°6

Dollar

7,6 Bien (15 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Dollar avis

Agences

Dollar

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Blvd Romeo Vachon North

+1 866 434 2226

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Positifs
Neutres
Négatifs

2,0

Points négatifs : ON THE KAYAK WEBSITE WAS THE PRICE $76.00 FOR 4 DAYS. I CAME THERE, THEY TOLD ME THE PRICE IS 340.00$ BAD BAD BAD BUT HOPE

Avis laissé le févr. 2018

avis de
5,2

Points négatifs : cheap company which asks way to much for gos and insurance. Never again Dollar.

Avis laissé le avr. 2017

avis de
4,0

Everything was fine until I return the car

Points positifs : I picked the car at airport and was told I could drop it at any of the 2 locations downtown (with a map). What they did not tell me is that those 2 locations are not in business anymore...After searching for a while and calling roaming at my expenses I found 1 new location. This is basic customer service but Dollar just doesnt have it...

Avis laissé le janv. 2017

avis de
3,6

Extremely disappointed - Montreal Pierre Elliott T

Points positifs : - the car was clean

Points négatifs : - I advised the rental office that I was arriving late by calling them. They told me it was fine. When I arrived they gave me a whole story about how I shouldn't pick up the car late. - the rental was in Montreal, Canada (it usually snows quite a bit in December) and there was no snow brush in the rental I had to buy one - windows were always fogged up - I've been driving in winter conditions for 25 years and never had such a bad experience

Avis laissé le déc. 2016

avis de
8,0

Canada Trip

Points positifs : Car given as expected. Quick service. Insurance options were informed and not pushing to sell. Overall service was good.

Avis laissé le déc. 2016

avis de
10,0

Montreal car rental

Points positifs : Quick pick up from airport, friendly service, fast processing.

Avis laissé le nov. 2016

avis de
4,0

Terrible experience

Points négatifs : We were quoted one price, when I went to pick up the vehicle it was FIVE times more expensive. I dropped the key off I thought I was paying the inflated price I had been quoted when I picked it up, $305 instead of just over $60. Later that day I received the final bill it was more than $500. It ruined a great trip. NEVER would I recommend Dollar Rental or Kayak!!!!!!!!!!!

Avis laissé le sept. 2016

avis de
2,0

Points négatifs : na stronie internetowej kajakiem CENA $76.00 za 4 dni. Przyjechałem tam, powiedziano mi, że cena jest 340.00 $ Źle, źle, źle Ale mam nadzieję

Avis laissé le févr. 2018

avis de
5,2

Points négatifs : tanie firmy, do której prosi o zbyt wiele dla gos i ubezpieczenia. Nigdy więcej dolara.

Avis laissé le avr. 2017

avis de
8,0

podróży po Kanadzie

Points positifs : Biorąc pod uwagę samochód zgodnie z oczekiwaniami. Szybka obsługa. Opcje ubezpieczenia zostaliśmy poinformowani i nie naciskając na sprzedaż. Ogólnie rzecz biorąc, obsługa była dobra.

Avis laissé le déc. 2016

avis de
10,0

Montreal wynajem samochodów

Points positifs : Szybki odbiór z lotniska, miła obsługa, szybkie przetwarzanie.

Avis laissé le nov. 2016

avis de
4,0

Okropne doświadczenie

Points négatifs : Byliśmy w ofercie jedną cenę, gdy poszedłem odebrać pojazd był pięć razy droższe. Ja sięgali key off myślałam manifestowala napompowanej ceny mialem cytowano gdym odebrał go, $305 zamiast nieco ponad 60 USD. Później tego samego dnia Otrzymałem ostateczną billa nie było więcej niż 500 dolarów. Zdemolował wspaniałą wycieczkę. Nigdy by nie polecam dolar samochodów lub kajak!!!!!!!!!!!

Avis laissé le sept. 2016

avis de

10,0

Montreal car rental

Points positifs : Quick pick up from airport, friendly service, fast processing.

Avis laissé le nov. 2016

avis de
10,0

Montreal wynajem samochodów

Points positifs : Szybki odbiór z lotniska, miła obsługa, szybkie przetwarzanie.

Avis laissé le nov. 2016

avis de

8,0

Canada Trip

Points positifs : Car given as expected. Quick service. Insurance options were informed and not pushing to sell. Overall service was good.

Avis laissé le déc. 2016

avis de
8,0

podróży po Kanadzie

Points positifs : Biorąc pod uwagę samochód zgodnie z oczekiwaniami. Szybka obsługa. Opcje ubezpieczenia zostaliśmy poinformowani i nie naciskając na sprzedaż. Ogólnie rzecz biorąc, obsługa była dobra.

Avis laissé le déc. 2016

avis de

2,0

Points négatifs : ON THE KAYAK WEBSITE WAS THE PRICE $76.00 FOR 4 DAYS. I CAME THERE, THEY TOLD ME THE PRICE IS 340.00$ BAD BAD BAD BUT HOPE

Avis laissé le févr. 2018

avis de
5,2

Points négatifs : cheap company which asks way to much for gos and insurance. Never again Dollar.

Avis laissé le avr. 2017

avis de
4,0

Everything was fine until I return the car

Points positifs : I picked the car at airport and was told I could drop it at any of the 2 locations downtown (with a map). What they did not tell me is that those 2 locations are not in business anymore...After searching for a while and calling roaming at my expenses I found 1 new location. This is basic customer service but Dollar just doesnt have it...

Avis laissé le janv. 2017

avis de
3,6

Extremely disappointed - Montreal Pierre Elliott T

Points positifs : - the car was clean

Points négatifs : - I advised the rental office that I was arriving late by calling them. They told me it was fine. When I arrived they gave me a whole story about how I shouldn't pick up the car late. - the rental was in Montreal, Canada (it usually snows quite a bit in December) and there was no snow brush in the rental I had to buy one - windows were always fogged up - I've been driving in winter conditions for 25 years and never had such a bad experience

Avis laissé le déc. 2016

avis de
4,0

Terrible experience

Points négatifs : We were quoted one price, when I went to pick up the vehicle it was FIVE times more expensive. I dropped the key off I thought I was paying the inflated price I had been quoted when I picked it up, $305 instead of just over $60. Later that day I received the final bill it was more than $500. It ruined a great trip. NEVER would I recommend Dollar Rental or Kayak!!!!!!!!!!!

Avis laissé le sept. 2016

avis de
2,0

Points négatifs : na stronie internetowej kajakiem CENA $76.00 za 4 dni. Przyjechałem tam, powiedziano mi, że cena jest 340.00 $ Źle, źle, źle Ale mam nadzieję

Avis laissé le févr. 2018

avis de
5,2

Points négatifs : tanie firmy, do której prosi o zbyt wiele dla gos i ubezpieczenia. Nigdy więcej dolara.

Avis laissé le avr. 2017

avis de
4,0

Okropne doświadczenie

Points négatifs : Byliśmy w ofercie jedną cenę, gdy poszedłem odebrać pojazd był pięć razy droższe. Ja sięgali key off myślałam manifestowala napompowanej ceny mialem cytowano gdym odebrał go, $305 zamiast nieco ponad 60 USD. Później tego samego dnia Otrzymałem ostateczną billa nie było więcej niż 500 dolarów. Zdemolował wspaniałą wycieczkę. Nigdy by nie polecam dolar samochodów lub kajak!!!!!!!!!!!

Avis laissé le sept. 2016

avis de

Classé n°7

Ace

7,4 Bien (7 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Ace avis

Agences

Ace

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

405 Michel Jasmin

+1 514 631 1436

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Positifs
Neutres
Négatifs

6,4

Points négatifs : We didn’t know that ace was discount so had trouble finding where to go. Once that was sorted out it was better. Once at the rental location it was a slow process. Car not de iced in advance for us which would have been nice.

Avis laissé le févr. 2019

avis de
9,6

Points positifs : Everything went well. Great price and clean.

Points négatifs : The car was not ready.

Avis laissé le janv. 2019

avis de
2,0

Points négatifs : Car wasn't at airport. Charges were almost twice as I anticipated. And they gave us a car where the bottom of the door fell off. So we cancelled our order and rented with Thrifty

Avis laissé le mai 2017

avis de
4,8

No the same

Points positifs : How can a Mercedes be equal to a Cadillac I don't get that at all. Also I ended up paying for insurance for a Cadillac when my credit card would of covered that vehicle.

Points négatifs : Not getting the car I requested weeks ahead of time.

Avis laissé le avr. 2017

avis de
10,0

Points positifs : It was easy! Friendly employees

Avis laissé le nov. 2016

avis de
10,0

Points positifs : To było łatwe! Pracownicy.

Avis laissé le nov. 2016

avis de

9,6

Points positifs : Everything went well. Great price and clean.

Points négatifs : The car was not ready.

Avis laissé le janv. 2019

avis de
10,0

Points positifs : It was easy! Friendly employees

Avis laissé le nov. 2016

avis de
10,0

Points positifs : To było łatwe! Pracownicy.

Avis laissé le nov. 2016

avis de

6,4

Points négatifs : We didn’t know that ace was discount so had trouble finding where to go. Once that was sorted out it was better. Once at the rental location it was a slow process. Car not de iced in advance for us which would have been nice.

Avis laissé le févr. 2019

avis de
2,0

Points négatifs : Car wasn't at airport. Charges were almost twice as I anticipated. And they gave us a car where the bottom of the door fell off. So we cancelled our order and rented with Thrifty

Avis laissé le mai 2017

avis de
4,8

No the same

Points positifs : How can a Mercedes be equal to a Cadillac I don't get that at all. Also I ended up paying for insurance for a Cadillac when my credit card would of covered that vehicle.

Points négatifs : Not getting the car I requested weeks ahead of time.

Avis laissé le avr. 2017

avis de

Classé n°8

Budget

7,2 Bien (34 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Budget avis

Agences

Budget

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Romeo Vachon Blvd N/Lv3

+1 514 636 0052

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Positifs
Neutres
Négatifs

5,6

Points positifs : The car was new and clean.

Points négatifs : We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...

Avis laissé le août 2019

avis de
2,0

AVIS COUNTER SERVICE

Points négatifs : the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport

Avis laissé le sept. 2018

avis de
2,0

Points négatifs : Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service

Avis laissé le mai 2018

avis de
10,0

Excellent

Points positifs : The guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!

Points négatifs : His partner looked like he didn’t want me to upgrade with a Jag. lol

Avis laissé le mars 2018

avis de
6,4

Not given the rate I was quoted on Kayak

Points négatifs : When I got to the dealer they told me this 3rd party system misquoted me

Avis laissé le déc. 2017

avis de
2,0

Points positifs : The car was a good little car

Points négatifs : /The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.

Avis laissé le déc. 2017

avis de
10,0

Points positifs : Very much appreciated the upgrade!! Will always rent that way!!

Avis laissé le oct. 2017

avis de
2,0

OVERCHARGED

Points négatifs : OVERCHARGED AND NOT VERBALLY NOTIFIED. FIRST CAR DEFECTED. CHARGED AR NO FAULT OF MINE.

Avis laissé le sept. 2017

avis de
10,0

Points positifs : Very roomy, clean, and smooth drive

Avis laissé le août 2017

avis de
6,8

Points négatifs : Long wait times to pick up car.

Avis laissé le août 2017

avis de
8,4

Points négatifs : I really dislike that when I showed up 3 minutes early I was told I needed to wait until 12:00 on the dot in order to open my file otherwise I'd be charged another hour.

Avis laissé le juil. 2017

avis de
8,0

Good service and fast pickup car

Points positifs : Fast return

Points négatifs : Asked for a regular car, but got a minivan. That was the smallest car they had when I picked it up...

Avis laissé le juin 2017

avis de

10,0

Excellent

Points positifs : The guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!

Points négatifs : His partner looked like he didn’t want me to upgrade with a Jag. lol

Avis laissé le mars 2018

avis de
10,0

Points positifs : Very much appreciated the upgrade!! Will always rent that way!!

Avis laissé le oct. 2017

avis de
10,0

Points positifs : Very roomy, clean, and smooth drive

Avis laissé le août 2017

avis de

6,8

Points négatifs : Long wait times to pick up car.

Avis laissé le août 2017

avis de
8,4

Points négatifs : I really dislike that when I showed up 3 minutes early I was told I needed to wait until 12:00 on the dot in order to open my file otherwise I'd be charged another hour.

Avis laissé le juil. 2017

avis de
8,0

Good service and fast pickup car

Points positifs : Fast return

Points négatifs : Asked for a regular car, but got a minivan. That was the smallest car they had when I picked it up...

Avis laissé le juin 2017

avis de

5,6

Points positifs : The car was new and clean.

Points négatifs : We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...

Avis laissé le août 2019

avis de
2,0

AVIS COUNTER SERVICE

Points négatifs : the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport

Avis laissé le sept. 2018

avis de
2,0

Points négatifs : Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service

Avis laissé le mai 2018

avis de
6,4

Not given the rate I was quoted on Kayak

Points négatifs : When I got to the dealer they told me this 3rd party system misquoted me

Avis laissé le déc. 2017

avis de
2,0

Points positifs : The car was a good little car

Points négatifs : /The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.

Avis laissé le déc. 2017

avis de
2,0

OVERCHARGED

Points négatifs : OVERCHARGED AND NOT VERBALLY NOTIFIED. FIRST CAR DEFECTED. CHARGED AR NO FAULT OF MINE.

Avis laissé le sept. 2017

avis de

Classé n°9

Hertz

7,1 Bien (82 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

Hertz avis

Agences

Hertz

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Romeo Vachon North

+1 514 636 9530

Tous les avis de Hertz

Avis sur Hertz à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

6,4

Points positifs : Pick up and drop off was good

Points négatifs : Phone commhnication

Avis laissé le août 2019

avis de
8,4

Points positifs : Staff helpful and friendly, drop off easy

Points négatifs : Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either

Avis laissé le juin 2019

avis de
2,0

Points positifs : Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.

Points négatifs : Notify me that my age would not allow me to rent the car

Avis laissé le avr. 2019

avis de
2,0

Points positifs : I didn’t pick up vehicle

Points négatifs : They think a Jeep is a large SUV. Rented elsewhere.

Avis laissé le mars 2019

avis de
2,0

Points négatifs : They charged me more money than the quote I got on kayak

Avis laissé le sept. 2018

avis de
7,2

Pickup

Points négatifs : When we arrived the agent told us he did not have the full size car that we ordered and tried to give us an "upgrade" to a SUV. I told him I was not interested in a SUV at which point he said that was all he had. I got quite upset and demanded to speak to a supervisor at which point he made a telephone call and all of a sudden a full size car was available. I am sure there were full size cars available at the time I checked in and I am also sure they had an abundance of SUV's that they were trying to rent out to people who would take them. Not a good "customer relation"

Avis laissé le août 2018

avis de
5,2

Charged more than told by Kayak

Points négatifs : According to my Kayak booking, I would have to pay 206.81 CAD at the airport, but they charged me 271.63 CAD. The Kayak price was including charges and fees, so absolutely unclear where the difference comes from...

Avis laissé le août 2018

avis de
4,0

Points négatifs : Agents were rude, unhelpful and lacked proper knowledge of the paperwork. I would think twice about using Hurtz again. They did appear to just be ripoff artist. Very poor operation.

Avis laissé le juil. 2018

avis de
7,6

Hidden fees!

Points positifs : Car was fine

Points négatifs : When I went to pick up the car I had rented for a month I was shocked and angered to discover they were charging me another $400!!!! When I questioned it the Hertz guy just smugly told me I should have read the small print about taxes and fees not being included in the price I paid. What a scam

Avis laissé le juil. 2018

avis de
10,0

Great staff

Points positifs : I explained that we had a lot of luggage and needed the whole back seat for relatives. I was given a vehicle with an, especially large trunk. The staff was friendly and made helpful suggestions. In future, we will be rent again from your firm.

Points négatifs : Nothing.

Avis laissé le juil. 2018

avis de
6,8

Wait time was unacceptable

Points positifs : The car was clean and drop off was easy

Points négatifs : When we arrived at the location, there was fee of 40$ for being underage which should have been mentioned before hand. They made us wait 2 hours for the car saying that they were cleaning. And they told us we can take a SUV for 75$ more as if they were going to pay for it -.- it was very inconvenient pick up experience

Avis laissé le juin 2018

avis de
5,6

Overcharged once there

Points positifs : the car was comfortable and nice

Points négatifs : we booked the car at one price on the web (a very cheap one, 90USD for 3 days), then once we were there we were chared with over 300USD, so we ended up paying way more than in other rental car options. WE ARE HIGHLY DISAPPOINTED!!

Avis laissé le mai 2018

avis de

10,0

Great staff

Points positifs : I explained that we had a lot of luggage and needed the whole back seat for relatives. I was given a vehicle with an, especially large trunk. The staff was friendly and made helpful suggestions. In future, we will be rent again from your firm.

Points négatifs : Nothing.

Avis laissé le juil. 2018

avis de

8,4

Points positifs : Staff helpful and friendly, drop off easy

Points négatifs : Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either

Avis laissé le juin 2019

avis de
7,2

Pickup

Points négatifs : When we arrived the agent told us he did not have the full size car that we ordered and tried to give us an "upgrade" to a SUV. I told him I was not interested in a SUV at which point he said that was all he had. I got quite upset and demanded to speak to a supervisor at which point he made a telephone call and all of a sudden a full size car was available. I am sure there were full size cars available at the time I checked in and I am also sure they had an abundance of SUV's that they were trying to rent out to people who would take them. Not a good "customer relation"

Avis laissé le août 2018

avis de
7,6

Hidden fees!

Points positifs : Car was fine

Points négatifs : When I went to pick up the car I had rented for a month I was shocked and angered to discover they were charging me another $400!!!! When I questioned it the Hertz guy just smugly told me I should have read the small print about taxes and fees not being included in the price I paid. What a scam

Avis laissé le juil. 2018

avis de
6,8

Wait time was unacceptable

Points positifs : The car was clean and drop off was easy

Points négatifs : When we arrived at the location, there was fee of 40$ for being underage which should have been mentioned before hand. They made us wait 2 hours for the car saying that they were cleaning. And they told us we can take a SUV for 75$ more as if they were going to pay for it -.- it was very inconvenient pick up experience

Avis laissé le juin 2018

avis de

6,4

Points positifs : Pick up and drop off was good

Points négatifs : Phone commhnication

Avis laissé le août 2019

avis de
2,0

Points positifs : Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.

Points négatifs : Notify me that my age would not allow me to rent the car

Avis laissé le avr. 2019

avis de
2,0

Points positifs : I didn’t pick up vehicle

Points négatifs : They think a Jeep is a large SUV. Rented elsewhere.

Avis laissé le mars 2019

avis de
2,0

Points négatifs : They charged me more money than the quote I got on kayak

Avis laissé le sept. 2018

avis de
5,2

Charged more than told by Kayak

Points négatifs : According to my Kayak booking, I would have to pay 206.81 CAD at the airport, but they charged me 271.63 CAD. The Kayak price was including charges and fees, so absolutely unclear where the difference comes from...

Avis laissé le août 2018

avis de
4,0

Points négatifs : Agents were rude, unhelpful and lacked proper knowledge of the paperwork. I would think twice about using Hurtz again. They did appear to just be ripoff artist. Very poor operation.

Avis laissé le juil. 2018

avis de
5,6

Overcharged once there

Points positifs : the car was comfortable and nice

Points négatifs : we booked the car at one price on the web (a very cheap one, 90USD for 3 days), then once we were there we were chared with over 300USD, so we ended up paying way more than in other rental car options. WE ARE HIGHLY DISAPPOINTED!!

Avis laissé le mai 2018

avis de

Classé n°10

Payless

6,8 Bien (4 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

Payless avis

Agences

Payless

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

955 Blvd Montreal Toronto

+1 514 636 8700

Tous les avis de Payless

Avis sur Payless à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : Worst service no one is responsible .i had a very bad experience i am not at all satisfied with service

Avis laissé le sept. 2016

avis de

2,0

Points négatifs : Worst service no one is responsible .i had a very bad experience i am not at all satisfied with service

Avis laissé le sept. 2016

avis de

Classé n°11

Europcar

5,9 Correct (16 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

Europcar avis

Agences

Europcar

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Pls Call For Shuttl 1-8883355683.

+1 514 631 1436

Tous les avis de Europcar

Avis sur Europcar à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Good service, horrible vehicle.

Points positifs : The service was fast and efficient.

Points négatifs : The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.

Avis laissé le janv. 2019

avis de
7,2

Points positifs : The windows were filthy

Avis laissé le nov. 2017

avis de
4,4

Rental was actually Discount but still ACE as I understand it...

Points positifs : The staff was generally kind and helpful to interact with when needed. Cars were comfortable to ride in.

Points négatifs : Did not have my promised car (economy) or similar (compact). Was offered a minivan, which is insane as I'm by myself in a foreign country and don't need something large to increase accident likelihood. Was okay with BMW X1 as it's a very small SUV, until the warning light came on 45min into rental saying IT'S 500KM OVERDUE FOR BRAKE PAD REPLACEMENT. Had to return it, held car for half day of rental and then given Jeep (only option given); ride was fine but uses more gas than I wanted, still too big a car for one person. Upon dropoff, was clear they had only one shuttle despite two full shuttles of people waiting to get to airport. Had to take a cab out of concern of missing flight. Also worth mentioning that during my three trips to the rental location, saw zero compact cars on lot; saw almost entirely Jeeps. Would recommend a metric added to KAYAK displaying chances of being FORCED to take an "upgrade", as some people don't want these larger cars that clearly make up the bulk of their fleet. Not certain this car rental company's location relies too heavily on the concept of repeat business.

Avis laissé le août 2017

avis de
4,4

Points positifs : original price .

Points négatifs : first car the trunk would not lock. no map to help us. denied car i nsurance we had purchased. staff said they would not accept our insurance. we had to buy yours at an increase. had trouble finding office to return car because we had no map or instruction. i would never recommend Europcar to any one. And i will never use them again.

Avis laissé le août 2017

avis de
4,0

Points négatifs : Beware, will overbill you

Avis laissé le juin 2017

avis de
5,6

Careful with overbilling and airport location

Points positifs : Car was good, clean. But didn't have size requested

Points négatifs : Overcharged me. They don't give you a paper receipt; instead told me it would be emailed and then overcharged me. Beware. Also, Pickup not convenient; difficult to find phone number to call and request van pickup, which seems to run infrequentlywhat

Avis laissé le juin 2017

avis de

7,2

Points positifs : The windows were filthy

Avis laissé le nov. 2017

avis de

2,0

Good service, horrible vehicle.

Points positifs : The service was fast and efficient.

Points négatifs : The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.

Avis laissé le janv. 2019

avis de
4,4

Rental was actually Discount but still ACE as I understand it...

Points positifs : The staff was generally kind and helpful to interact with when needed. Cars were comfortable to ride in.

Points négatifs : Did not have my promised car (economy) or similar (compact). Was offered a minivan, which is insane as I'm by myself in a foreign country and don't need something large to increase accident likelihood. Was okay with BMW X1 as it's a very small SUV, until the warning light came on 45min into rental saying IT'S 500KM OVERDUE FOR BRAKE PAD REPLACEMENT. Had to return it, held car for half day of rental and then given Jeep (only option given); ride was fine but uses more gas than I wanted, still too big a car for one person. Upon dropoff, was clear they had only one shuttle despite two full shuttles of people waiting to get to airport. Had to take a cab out of concern of missing flight. Also worth mentioning that during my three trips to the rental location, saw zero compact cars on lot; saw almost entirely Jeeps. Would recommend a metric added to KAYAK displaying chances of being FORCED to take an "upgrade", as some people don't want these larger cars that clearly make up the bulk of their fleet. Not certain this car rental company's location relies too heavily on the concept of repeat business.

Avis laissé le août 2017

avis de
4,4

Points positifs : original price .

Points négatifs : first car the trunk would not lock. no map to help us. denied car i nsurance we had purchased. staff said they would not accept our insurance. we had to buy yours at an increase. had trouble finding office to return car because we had no map or instruction. i would never recommend Europcar to any one. And i will never use them again.

Avis laissé le août 2017

avis de
4,0

Points négatifs : Beware, will overbill you

Avis laissé le juin 2017

avis de
5,6

Careful with overbilling and airport location

Points positifs : Car was good, clean. But didn't have size requested

Points négatifs : Overcharged me. They don't give you a paper receipt; instead told me it would be emailed and then overcharged me. Beware. Also, Pickup not convenient; difficult to find phone number to call and request van pickup, which seems to run infrequentlywhat

Avis laissé le juin 2017

avis de

Classé n°12

E-Z Rent-A-Car

4,1 Correct (82 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

E-Z Rent-A-Car avis

Agences

E-Z Rent-A-Car

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

635 Marshall ave

+1 514 636 3332

Tous les avis de E-Z Rent-A-Car

Avis sur E-Z Rent-A-Car à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points positifs : I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.

Avis laissé le août 2019

avis de
2,8

Points positifs : Was unable to rent the car so I liked nothing

Points négatifs : It would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.

Avis laissé le août 2019

avis de
2,0

Points positifs : No, hard to find, dirty car, bad location from airport, almost 100k miles on car,

Points négatifs : cleaner car, better instructions on where to pick up and return, in strip center with very small sign,

Avis laissé le juil. 2019

avis de
2,0

Points positifs : Didn’t communicate that they closed and couldn’t get a hold of them as our flight was delayed.

Points négatifs : Everything

Avis laissé le juil. 2019

avis de
2,0

Points positifs : 1) they never picked up the phone when I called them multiple times 2) they’re far away from the airport 3) not reliable

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Be forewarned that they can’t actually accommodate an 8 am rental as the office doesn’t open until 8. So no one be at the airport to pick you up until at least 8:20. If they even actually answer the phone right at 8. Staff are all rude, vehicle was filthy inside and out.

Avis laissé le mai 2019

avis de
4,4

Points positifs : rental office was not at the airport and had to use taxi to the office which was closed due to flight delay. office hours were not convenient. phone number listed went to a voicemail and my call was not return.

Points négatifs : office hours need to be posted properly and note that no rental is available for pick-up after hours.

Avis laissé le mars 2019

avis de
2,0

Points positifs : not much

Points négatifs : responsiveness of staff left much to be desired.

Avis laissé le mars 2019

avis de
2,0

Points positifs : Wasnt able to pickup the car as the rental place clases before the time i reserved

Points négatifs : If i got the car

Avis laissé le mars 2019

avis de
5,2

Points positifs : The car was ok for a standart size, but more a compact. The car was clean, no issue there.

Points négatifs : Clerk deceitful and added insurance without my knowledge and refused to correct it. I'd even go as far as saying they may have added it after the fact as I left my contract copy in the car after returning it. Shuttle was 15 minutes after calling. They only open 8am and there's a fee for earlier drop

Avis laissé le févr. 2019

avis de
3,6

Points négatifs : We waited for over an hour for their shuttle service, and it never arrived. We took a cab to the office instead but they had closed down by then. This meant we lost our 75$ insurance. Next day got quotes 448 all in, ended up with a bill of $700

Avis laissé le janv. 2019

avis de
2,0

It’s a trap

Points négatifs : Very rude staff they force you to buy insurance even if you have your own insurance also always overcharge and don’t stick to the quoted price. They don’t give you the car you booked and try to downgrade your car.

Avis laissé le déc. 2018

avis de

2,0

Points positifs : I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.

Avis laissé le août 2019

avis de
2,8

Points positifs : Was unable to rent the car so I liked nothing

Points négatifs : It would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.

Avis laissé le août 2019

avis de
2,0

Points positifs : No, hard to find, dirty car, bad location from airport, almost 100k miles on car,

Points négatifs : cleaner car, better instructions on where to pick up and return, in strip center with very small sign,

Avis laissé le juil. 2019

avis de
2,0

Points positifs : Didn’t communicate that they closed and couldn’t get a hold of them as our flight was delayed.

Points négatifs : Everything

Avis laissé le juil. 2019

avis de
2,0

Points positifs : 1) they never picked up the phone when I called them multiple times 2) they’re far away from the airport 3) not reliable

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Be forewarned that they can’t actually accommodate an 8 am rental as the office doesn’t open until 8. So no one be at the airport to pick you up until at least 8:20. If they even actually answer the phone right at 8. Staff are all rude, vehicle was filthy inside and out.

Avis laissé le mai 2019

avis de
4,4

Points positifs : rental office was not at the airport and had to use taxi to the office which was closed due to flight delay. office hours were not convenient. phone number listed went to a voicemail and my call was not return.

Points négatifs : office hours need to be posted properly and note that no rental is available for pick-up after hours.

Avis laissé le mars 2019

avis de
2,0

Points positifs : not much

Points négatifs : responsiveness of staff left much to be desired.

Avis laissé le mars 2019

avis de
2,0

Points positifs : Wasnt able to pickup the car as the rental place clases before the time i reserved

Points négatifs : If i got the car

Avis laissé le mars 2019

avis de
5,2

Points positifs : The car was ok for a standart size, but more a compact. The car was clean, no issue there.

Points négatifs : Clerk deceitful and added insurance without my knowledge and refused to correct it. I'd even go as far as saying they may have added it after the fact as I left my contract copy in the car after returning it. Shuttle was 15 minutes after calling. They only open 8am and there's a fee for earlier drop

Avis laissé le févr. 2019

avis de
3,6

Points négatifs : We waited for over an hour for their shuttle service, and it never arrived. We took a cab to the office instead but they had closed down by then. This meant we lost our 75$ insurance. Next day got quotes 448 all in, ended up with a bill of $700

Avis laissé le janv. 2019

avis de
2,0

It’s a trap

Points négatifs : Very rude staff they force you to buy insurance even if you have your own insurance also always overcharge and don’t stick to the quoted price. They don’t give you the car you booked and try to downgrade your car.

Avis laissé le déc. 2018

avis de

Classé n°13

Economy Rent a Car

3,0 Médiocre (31 avis)

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

Economy Rent a Car avis

Agences

Economy Rent a Car

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

635 Avenue Marshall

+1 514 636 3332

Tous les avis de Economy Rent a Car

Avis sur Economy Rent a Car à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points positifs : To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.

Points négatifs : Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY

Avis laissé le juin 2019

avis de
2,0

Points négatifs : You guys shouldn't do business with them, look at their review, worst company ever... makes you guys look bad

Avis laissé le mars 2018

avis de
2,0

What rental car company closes at 7pm?

Points négatifs : My family's arrival time was affected by a cancellation by the airline. There was NOTHING we could do about it, and were able to get on the next flight to Montreal, arriving shortly after 7pm. When we were booked on the later flight, I called Economy rental car to let them know of our new arrival time. The person who took the call told me that they close at 7pm and they would not wait. I asked him what I should do, since we rented a mini-van to haul our entire family, and he told me to call any other rental car company at the airport. Do you have any idea what a mini-van rental costs same day? I checked online, the prices were $400-$500 more.......When we arrived at the airport, the new company we chose gave us a good rate, and said they stayed open till 2am!! It was my mistake to ever select Economy, and I WILL NEVER use Economy Rental Car EVER AGAIN.

Avis laissé le févr. 2018

avis de
2,0

THIS IS A SCAM

Points positifs : Never received my reserved vehicle.

Points négatifs : This place needs to shut down as soon as possible. Nobody should reserve a car from here. Others have written about similar experience. We never received the car we reserved. We took a taxi to the address in the confirmation email and it was abandoned. Strike one. We took a taxi to the address provided over the phone by Economy, the three of us in the car with smart phones couldn’t locate it. Strike two. I called multiple times asking for either a refund or for someone to come to our location and pick us up. I was hung up on by “Sam”. I’m pretty sure that’s not his real name since he wouldn’t give me his full name. “Sam” must have been hired off the street. I don’t know how he has a job, I hope he doesn’t anymore after cursing me out over the phone. We had to take a taxi back to the airport and rent from an actual establishment.

Avis laissé le févr. 2018

avis de
2,0

Total rip off don’t rent it from them

Points négatifs : The car was priced $77 for two days but been charged $190.30 for two days.They ask you to get insurance from them otherwise you can’t take the car and you end up paying insurance and other hidden charges more than the car rent.Even the insurance was basic which I took from them.Never get the car from them you will regret it and will be shocked like me to pay the heavy bill.

Avis laissé le déc. 2017

avis de
5,6

Points négatifs : There was no correlation between the cost when I reserved the car and the final price

Avis laissé le oct. 2017

avis de
2,8

All you need to know about this company is their Google rating of 1.1

Points négatifs : Hidden charges. Waived all insurances (since I have it on credit card) and still got charged for TP claiming it's mandatory in QC. Non of other companies charge it if you waive everything. Ended up paying double from original. Stay away.

Avis laissé le sept. 2017

avis de
4,4

Points négatifs : They add fees I was not told and I did not ask for. They will try to charge you more. Try to avoid this car company.

Avis laissé le août 2017

avis de
2,0

Horrible!!!

Points positifs : This was the worst experience I've ever had renting a car and I travel a lot. I may have saved some money but it absolutely was NOT with it.

Points négatifs : First, we were picked up by someone in a small mini van. He didn't have room to take everyone so I had to split up from my travel companion. The driver was apparently mad about something and his driving reflected that. Someone in the van had to tell him to chill out because everyone was scared. When we got to the building people were everywhere. Someone walking out said she had waited 3 hours for her car. When I asked the driver if that was accurate he yelled at me and asked what I expected him to do about it. It did end up taking over three and a half hours waiting for the car. When we dropped the car off we were yelled at again by a different employee. I was shocked by the unprofessionalism. Do NOT use this company!

Avis laissé le août 2017

avis de
3,2

If You Want To Die Waiting for Assistance, This is The Place

Points positifs : The physical car ran and worked.

Points négatifs : This is an off-site rental with ONE pickup van. I waited an hour to get on-site, and 40 minutes to drive off because of the line. The exterior of the car was endlessly scratched and the interior fabric had stains. Although some of the personnel I met were doing their best, this feels like a rag-tag operation. Tried to upswell insurance without asking if I had home car insurance or credit card insurance. Will never ever ever ever rent from them again.

Avis laissé le août 2017

avis de
2,4

Worst service

Points positifs : I didn't Like anything about this company . The worst service ever Don't rent from them

Points négatifs : The worst service ever they closed at 5pm on a Saturday and they stop sending shuttle at 4:30 I tried calling them at 4pm when I got there no one answered called 800 number was on hold for 20 minutes and when I finally talk to someone they told me I have to find a way to come to them in 30 minutes or they will charge me for no show fee

Avis laissé le juil. 2017

avis de
3,6

This company is a scam!

Points positifs : Nothing.

Points négatifs : Customer service is awful. Rushed me through the inspection of car, assuring me everything was fine. Forced me to take an insurance plan. Estimated cost of rental was $92, actual cost was $335 - loads of hidden fees. Then, they find a small scratch (1.5cm) and charged me $500 deductible. The scratch was not there when I brought the car back. Would NEVER rent a car here again. In fact, I'm filing a claim and hopefully they will be investigated and found negligent so this can't happen to anyone else.

Avis laissé le juin 2017

avis de

2,0

Points positifs : To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.

Points négatifs : Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY

Avis laissé le juin 2019

avis de
2,0

Points négatifs : You guys shouldn't do business with them, look at their review, worst company ever... makes you guys look bad

Avis laissé le mars 2018

avis de
2,0

What rental car company closes at 7pm?

Points négatifs : My family's arrival time was affected by a cancellation by the airline. There was NOTHING we could do about it, and were able to get on the next flight to Montreal, arriving shortly after 7pm. When we were booked on the later flight, I called Economy rental car to let them know of our new arrival time. The person who took the call told me that they close at 7pm and they would not wait. I asked him what I should do, since we rented a mini-van to haul our entire family, and he told me to call any other rental car company at the airport. Do you have any idea what a mini-van rental costs same day? I checked online, the prices were $400-$500 more.......When we arrived at the airport, the new company we chose gave us a good rate, and said they stayed open till 2am!! It was my mistake to ever select Economy, and I WILL NEVER use Economy Rental Car EVER AGAIN.

Avis laissé le févr. 2018

avis de
2,0

THIS IS A SCAM

Points positifs : Never received my reserved vehicle.

Points négatifs : This place needs to shut down as soon as possible. Nobody should reserve a car from here. Others have written about similar experience. We never received the car we reserved. We took a taxi to the address in the confirmation email and it was abandoned. Strike one. We took a taxi to the address provided over the phone by Economy, the three of us in the car with smart phones couldn’t locate it. Strike two. I called multiple times asking for either a refund or for someone to come to our location and pick us up. I was hung up on by “Sam”. I’m pretty sure that’s not his real name since he wouldn’t give me his full name. “Sam” must have been hired off the street. I don’t know how he has a job, I hope he doesn’t anymore after cursing me out over the phone. We had to take a taxi back to the airport and rent from an actual establishment.

Avis laissé le févr. 2018

avis de
2,0

Total rip off don’t rent it from them

Points négatifs : The car was priced $77 for two days but been charged $190.30 for two days.They ask you to get insurance from them otherwise you can’t take the car and you end up paying insurance and other hidden charges more than the car rent.Even the insurance was basic which I took from them.Never get the car from them you will regret it and will be shocked like me to pay the heavy bill.

Avis laissé le déc. 2017

avis de
5,6

Points négatifs : There was no correlation between the cost when I reserved the car and the final price

Avis laissé le oct. 2017

avis de
2,8

All you need to know about this company is their Google rating of 1.1

Points négatifs : Hidden charges. Waived all insurances (since I have it on credit card) and still got charged for TP claiming it's mandatory in QC. Non of other companies charge it if you waive everything. Ended up paying double from original. Stay away.

Avis laissé le sept. 2017

avis de
4,4

Points négatifs : They add fees I was not told and I did not ask for. They will try to charge you more. Try to avoid this car company.

Avis laissé le août 2017

avis de
2,0

Horrible!!!

Points positifs : This was the worst experience I've ever had renting a car and I travel a lot. I may have saved some money but it absolutely was NOT with it.

Points négatifs : First, we were picked up by someone in a small mini van. He didn't have room to take everyone so I had to split up from my travel companion. The driver was apparently mad about something and his driving reflected that. Someone in the van had to tell him to chill out because everyone was scared. When we got to the building people were everywhere. Someone walking out said she had waited 3 hours for her car. When I asked the driver if that was accurate he yelled at me and asked what I expected him to do about it. It did end up taking over three and a half hours waiting for the car. When we dropped the car off we were yelled at again by a different employee. I was shocked by the unprofessionalism. Do NOT use this company!

Avis laissé le août 2017

avis de
3,2

If You Want To Die Waiting for Assistance, This is The Place

Points positifs : The physical car ran and worked.

Points négatifs : This is an off-site rental with ONE pickup van. I waited an hour to get on-site, and 40 minutes to drive off because of the line. The exterior of the car was endlessly scratched and the interior fabric had stains. Although some of the personnel I met were doing their best, this feels like a rag-tag operation. Tried to upswell insurance without asking if I had home car insurance or credit card insurance. Will never ever ever ever rent from them again.

Avis laissé le août 2017

avis de
2,4

Worst service

Points positifs : I didn't Like anything about this company . The worst service ever Don't rent from them

Points négatifs : The worst service ever they closed at 5pm on a Saturday and they stop sending shuttle at 4:30 I tried calling them at 4pm when I got there no one answered called 800 number was on hold for 20 minutes and when I finally talk to someone they told me I have to find a way to come to them in 30 minutes or they will charge me for no show fee

Avis laissé le juil. 2017

avis de
3,6

This company is a scam!

Points positifs : Nothing.

Points négatifs : Customer service is awful. Rushed me through the inspection of car, assuring me everything was fine. Forced me to take an insurance plan. Estimated cost of rental was $92, actual cost was $335 - loads of hidden fees. Then, they find a small scratch (1.5cm) and charged me $500 deductible. The scratch was not there when I brought the car back. Would NEVER rent a car here again. In fact, I'm filing a claim and hopefully they will be investigated and found negligent so this can't happen to anyone else.

Avis laissé le juin 2017

avis de

Discount Car & Truck Rentals

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

Discount Car & Truck Rentals

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Montreal Trudeau airport

+1 514 631 1436

DISCOUNT.QUEBEC

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

╳

Agences

DISCOUNT.QUEBEC

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Dorval Airport 405 Ave Michel Jasmin

Globe

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

Globe

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

5653 Rue Pare

+1 514 733 0988

keddy by Europcar

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

keddy by Europcar

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Please Call 1-8883355683 For Shuttl, Proceed To Door 7 In Departure Area, Montreal Dorval

+1 514 631 1436

NU Car

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

NU Car

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

457 Michel Jasmin

+1 514 636 3332

Ofran Holiday Autos

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

Ofran Holiday Autos

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Dorval Apt On Arrival Hall

Right Cars

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

Right Cars

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

Montreal-Pierre Elliott Trudeau International Airport (YUL)

Sunnycars

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

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Agences

Sunnycars

Succursales à l’aéroport Montréal Pierre-Elliott-Trudeau Intl

975 Romeo Vachon

Trans Canada Car Rental

1 succursale à l’aéroport Montréal Pierre-Elliott-Trudeau Intl