Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,8
Worst car rental experience ever
Points positifs : Nothing
Points négatifs : Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
avis de
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3,6
Points positifs : Staff were courteous and efficient
Points négatifs : The facilities (underground) were dark and cramped, did not rise to the level of the staff
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10,0
Awesome quality for the price paid
Points positifs : We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
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9,2
Points positifs : Checkout went smoothly
Points négatifs : Took a bit of time to figure out car operation, as there was no manual. And the bumper needed some tape down before we left.
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4,8
Points négatifs : 1h30 d attente pour réceptionner le véhicule, ça a entraîné du retard pour la suite du séjour et la perception du logement
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4,8
Hertz Rental
Points positifs : Note: rental was changed to Hertz during week before rental. Car was clean and in good condition.
Points négatifs : Extremely slow pick-up procedure - 40 minutes total required. And no acknowledgement of such by Hertz staff. Drop-off was better, but still slow. Rental locations not clearly signposted. Although clean, car was horrendously underpowered.
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4,0
$200 more
Points positifs : Clean
Points négatifs : I was charged $200 more then my estimated rental reservation.
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10,0
Great experience
Points positifs : Great car, great price.
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10,0
excellent
Points positifs : service was good no bs charges and took back the car in same condition without charging anything extra
Points négatifs : car was all scratched up and did not have all the things mentioned on the form so i had to call the guy again and tell him to write all the stuff
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4,0
200 $ Plus
Points positifs : Impeccable
Points négatifs : J'ai payé 200 $ plus les estimations de réservation.
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10,0
Super séjour
Points positifs : Super, super prix.
avis de
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10,0
Awesome quality for the price paid
Points positifs : We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
avis de
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9,2
Points positifs : Checkout went smoothly
Points négatifs : Took a bit of time to figure out car operation, as there was no manual. And the bumper needed some tape down before we left.
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10,0
Great experience
Points positifs : Great car, great price.
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10,0
excellent
Points positifs : service was good no bs charges and took back the car in same condition without charging anything extra
Points négatifs : car was all scratched up and did not have all the things mentioned on the form so i had to call the guy again and tell him to write all the stuff
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10,0
Super séjour
Points positifs : Super, super prix.
avis de
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2,8
Worst car rental experience ever
Points positifs : Nothing
Points négatifs : Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
avis de
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3,6
Points positifs : Staff were courteous and efficient
Points négatifs : The facilities (underground) were dark and cramped, did not rise to the level of the staff
avis de
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4,8
Points négatifs : 1h30 d attente pour réceptionner le véhicule, ça a entraîné du retard pour la suite du séjour et la perception du logement
avis de
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4,8
Hertz Rental
Points positifs : Note: rental was changed to Hertz during week before rental. Car was clean and in good condition.
Points négatifs : Extremely slow pick-up procedure - 40 minutes total required. And no acknowledgement of such by Hertz staff. Drop-off was better, but still slow. Rental locations not clearly signposted. Although clean, car was horrendously underpowered.
avis de
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4,0
$200 more
Points positifs : Clean
Points négatifs : I was charged $200 more then my estimated rental reservation.
avis de
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4,0
200 $ Plus
Points positifs : Impeccable
Points négatifs : J'ai payé 200 $ plus les estimations de réservation.
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