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Voitures de location pas chères à Lisbonne
| Économique | 4 €/jour |
| Compacte | 4 €/jour |
| Moyenne | 4 €/jour |
| Standard | 12 €/jour |
| Grande | 18 €/jour |
| SUV | 5 €/jour |
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Lisbonne - Avis et annuaire des agences
dès 21 €/jour
Classé n°1
Thrifty
La mieux notée
8,8 Excellent (1 avis)
2 succursales à Lisbonne
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Avis sur Thrifty
Agences
Thrifty
Agences à Lisbonne
Aeroporto De Portela
+351 210 413 333
Lisbon Downtown
+351 210 413 333
Tous les avis de Thrifty
Avis de Thrifty à Lisbonne
dès 15 €/jour
Classé n°2
Alamo
8,5 Excellent (3 avis)
1 succursale à Lisbonne
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Avis sur Alamo
Agences
Alamo
Agences à Lisbonne
Serviced By Enterprise
+351 218 486 191
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Avis de Alamo à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
5,2
Plus de 2 heures d'attentes pour obtenir le véhicu
Points positifs : Voiture conforme aux attentes
Points négatifs : A notre arrivée à l'aéroport de Lisbonne, nous avons du faire la file plus de 2h (2h15 pour être exacte, Du jamais vu, et j'ai voyagé pas mal en Europe, Asie ou Australie) avant d'arriver au guichet Entreprise qui gère les réservation Alama. Aucun mot d'excuse de la part des employés, aucune explication. Personnel débordé et inefficace. Les autres loueurs ne présentaient que 5-10 minutes d'attente. Visiblement Alamo et Entreprise louent plus de voiture qu'ils ne sont capables de gérer. UN GESTE COMMERCIAL SERAIT LE BIENVENU après cette attente qui m'a privé d'un premier rendez-vous professionnel à Lisbonne. Inacceptable, à éviter à tout prix...
avis de
-
8,0
Points positifs : la propreté du véhicule et la prise en charge au retour
Points négatifs : L'attente pour la prise en charge au début du séjour (1h30 d'attente)
avis de
-
8,4
Peu mieux faire
Points positifs : voiture propre neuve et sans probleme
Points négatifs : attente pour la prise du véhicule au lieu de vous accompagner à la voiture ils vont chercher le véhicule pour vous le confier cela crée la queue.....
avis de
-
8,0
Points positifs : la propreté du véhicule et la prise en charge au retour
Points négatifs : L'attente pour la prise en charge au début du séjour (1h30 d'attente)
avis de
-
8,4
Peu mieux faire
Points positifs : voiture propre neuve et sans probleme
Points négatifs : attente pour la prise du véhicule au lieu de vous accompagner à la voiture ils vont chercher le véhicule pour vous le confier cela crée la queue.....
avis de
dès 9 €/jour
Classé n°3
Dollar
8,3 Excellent (3 avis)
2 succursales à Lisbonne
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Avis sur Dollar
Agences
Dollar
Agences à Lisbonne
Aeroporto De Portela
+351 210 413 333
Lisbon Downtown
+351 210 413 333
Tous les avis de Dollar
Avis de Dollar à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
No Address!!!
Points positifs : Service was pleasant and the car was clean
Points négatifs : I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.
avis de
-
10,0
Points positifs : Great staff at Lisbon AP.
avis de
-
6,8
Points positifs : Quick and clear check in
Points négatifs : Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.
avis de
-
9,6
Great experience!
Points positifs : The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.
Points négatifs : The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.
avis de
-
5,2
Points négatifs : Small print limits you to 60km a day
avis de
-
7,2
Mixed
Points positifs : New car; friendly counter staff
Points négatifs : Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.
avis de
-
6,8
This is actually a hertz location
Points positifs : Rent went as expected for hertz at dollar price, so overall a good deal.
Points négatifs : Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...
avis de
-
10,0
Points positifs : Le personnel est super à Lisbonne AP.
avis de
-
7,2
Mitigé
Points positifs : La nouvelle voiture; réception aimable personnel
Points négatifs : On ne pouvait pas laisser un emplacement prévu au contrat au centre de Lisbonne. Nous avons dû aller à l'aéroport. Numéros de téléphone ne répond pas. Les adresses e-mail donné nous avions tort.
avis de
-
10,0
Points positifs : Great staff at Lisbon AP.
avis de
-
9,6
Great experience!
Points positifs : The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.
Points négatifs : The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.
avis de
-
10,0
Points positifs : Le personnel est super à Lisbonne AP.
avis de
-
8,0
No Address!!!
Points positifs : Service was pleasant and the car was clean
Points négatifs : I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.
avis de
-
6,8
Points positifs : Quick and clear check in
Points négatifs : Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.
avis de
-
7,2
Mixed
Points positifs : New car; friendly counter staff
Points négatifs : Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.
avis de
-
6,8
This is actually a hertz location
Points positifs : Rent went as expected for hertz at dollar price, so overall a good deal.
Points négatifs : Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...
avis de
-
7,2
Mitigé
Points positifs : La nouvelle voiture; réception aimable personnel
Points négatifs : On ne pouvait pas laisser un emplacement prévu au contrat au centre de Lisbonne. Nous avons dû aller à l'aéroport. Numéros de téléphone ne répond pas. Les adresses e-mail donné nous avions tort.
avis de
dès 5 €/jour
Classé n°4
BENErent Rent-A-Car
8,1 Excellent (3 avis)
2 succursales à Lisbonne
╳
Avis sur BENErent Rent-A-Car
Agences
BENErent Rent-A-Car
Agences à Lisbonne
Lisbon Airport
Passeio Baltico 39B
+351 936 405 118
Tous les avis de BENErent Rent-A-Car
Avis de BENErent Rent-A-Car à Lisbonne
Avis récents
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dès 6 €/jour
Classé n°5
Centauro
7,8 Bien (2 avis)
1 succursale à Lisbonne
╳
Avis sur Centauro
Agences
Centauro
Agences à Lisbonne
Rua Americo Jesus Fernandes lote G
+351 211303540
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Avis de Centauro à Lisbonne
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dès 28 €/jour
Classé n°6
Hertz
7,7 Bien (9 avis)
2 succursales à Lisbonne
╳
Avis sur Hertz
Agences
Hertz
Agences à Lisbonne
Aeroporto De Portela
+351 219 426 300
Rua Castilho, 72
+351 219 426 300
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Avis de Hertz à Lisbonne
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-
5,2
Expensive
Points négatifs : Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...
avis de
-
4,8
Hertz Lisbon Pickup Wait Times are Horrible!
Points positifs : Helpful but overworked staff!
Points négatifs : Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!
avis de
-
8,0
Points positifs : Nice new car, we travelled without problem.
avis de
-
5,2
Broken car
Points positifs : Second car. It was really nice, clean and worked as expected.
Points négatifs : About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.
avis de
-
10,0
Points positifs : We got an amazing upgrade!
Points négatifs : Didn't realize the car rental place closed at 13:00, we almost didn't make it in time.
avis de
-
3,6
Points positifs : nothing
Points négatifs : car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.
avis de
-
3,2
Frustrating
Points positifs : Location of Hertz
Points négatifs : It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.
avis de
-
2,0
Wouldn't rent another car from this place if my life depended on it
Points négatifs : I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.
avis de
-
5,6
Car damage
Points positifs : Car was great! Clean and very modern with all the latest security features.
Points négatifs : At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.
avis de
-
10,0
Points positifs : Car was great - a new one. Communication was good. Staff was friendly and helpful.
avis de
-
5,2
Vw 'up' in portugal
Points positifs : The good mileage was a plus. The up is a cheap vw with no amenities. The basically 600 euro charge with all the taxes ect. Was far from what i expected in price for this car
avis de
-
6,0
Car was great. Service/customer support was awful
Points positifs : Car was nice and the man that helped us check in and get the car was very nice and helpful.
Points négatifs : We had problems driving manual and stopped immediately outside of the Hertz office. We were blocking traffic, unable to move, my wife was being yelled at and in tears (she realized she didn't remember how to drive manual). I ran back to Hertz to ask for help. The employees I asked had no interest in helping and simply told me to wait in line despite this being an emergency situation. A random Hertz customer offered to help. it is absolutely unacceptable that Hertz did not care and did not help. Based on this experience I will avoid renting from Hertz in the future.
avis de
-
5,2
Expensive
Points négatifs : Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...
avis de
-
4,8
Hertz Lisbon Pickup Wait Times are Horrible!
Points positifs : Helpful but overworked staff!
Points négatifs : Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!
avis de
-
5,2
Broken car
Points positifs : Second car. It was really nice, clean and worked as expected.
Points négatifs : About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.
avis de
-
3,6
Points positifs : nothing
Points négatifs : car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.
avis de
-
3,2
Frustrating
Points positifs : Location of Hertz
Points négatifs : It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.
avis de
-
2,0
Wouldn't rent another car from this place if my life depended on it
Points négatifs : I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.
avis de
-
5,6
Car damage
Points positifs : Car was great! Clean and very modern with all the latest security features.
Points négatifs : At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.
avis de
-
5,2
Vw 'up' in portugal
Points positifs : The good mileage was a plus. The up is a cheap vw with no amenities. The basically 600 euro charge with all the taxes ect. Was far from what i expected in price for this car
avis de
-
6,0
Car was great. Service/customer support was awful
Points positifs : Car was nice and the man that helped us check in and get the car was very nice and helpful.
Points négatifs : We had problems driving manual and stopped immediately outside of the Hertz office. We were blocking traffic, unable to move, my wife was being yelled at and in tears (she realized she didn't remember how to drive manual). I ran back to Hertz to ask for help. The employees I asked had no interest in helping and simply told me to wait in line despite this being an emergency situation. A random Hertz customer offered to help. it is absolutely unacceptable that Hertz did not care and did not help. Based on this experience I will avoid renting from Hertz in the future.
avis de
dès 14 €/jour
Classé n°7
Enterprise
7,3 Bien (10 avis)
3 succursales à Lisbonne
╳
Avis sur Enterprise
Agences
Enterprise
Agences à Lisbonne
Av Alvares Cabral No 45 B
+351 213 889 175
Av. Severiano Falcao, No 3
+351 218 390 662
Humberto Delgado Intl Airport
+351 218 486 191
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-
10,0
Exelent service
Points positifs : Everything from the reception on pickup to the reception on return
Points négatifs : Service
avis de
-
4,0
Points négatifs : Difficult to call and speak with rental agency, as phone number listed never answered
avis de
-
4,4
Points négatifs : Lied on price/charges a rental that suppost to 129€ endup at near 500€
avis de
-
7,2
Thrown a curve ball picking up the car
Points positifs : Great car at market price.
Points négatifs : Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."
avis de
-
2,0
Points positifs : Notting
Points négatifs : Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
avis de
-
9,6
Points positifs : Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
avis de
-
10,0
Points positifs : Personnel très professionnel et commercial. Rien à dire. Parfait.
avis de
-
6,4
Points positifs : La sympathie des fonctionnaires. .
Points négatifs : J'ai du attendre 3h a l'aéroport pour avoir la voiture. .. ce n3st pas normal!
avis de
-
7,6
Bonne voiture. Longue attente. Manque d'informations sur element impor
Points positifs : Voiture
Points négatifs : Attente à la prise en charge. Manque d'informations sur les peages routier qui m'aurait fait prendre le transpondeur
avis de
-
10,0
Points positifs : Everything worked as expected, car was great. Staff was very helpful.
Points négatifs : Office was a little understaffed during pickup, but was fine at all other times.
avis de
-
2,8
Unable to pick up a car due to a reason not mentioned in T and C
Points négatifs : My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
avis de
-
2,0
Hello, I didn't get a car because they asked me fo
Points négatifs : Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
avis de
-
10,0
Exelent service
Points positifs : Everything from the reception on pickup to the reception on return
Points négatifs : Service
avis de
-
9,6
Points positifs : Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
avis de
-
10,0
Points positifs : Personnel très professionnel et commercial. Rien à dire. Parfait.
avis de
-
10,0
Points positifs : Everything worked as expected, car was great. Staff was very helpful.
Points négatifs : Office was a little understaffed during pickup, but was fine at all other times.
avis de
-
7,2
Thrown a curve ball picking up the car
Points positifs : Great car at market price.
Points négatifs : Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."
avis de
-
7,6
Bonne voiture. Longue attente. Manque d'informations sur element impor
Points positifs : Voiture
Points négatifs : Attente à la prise en charge. Manque d'informations sur les peages routier qui m'aurait fait prendre le transpondeur
avis de
-
4,0
Points négatifs : Difficult to call and speak with rental agency, as phone number listed never answered
avis de
-
4,4
Points négatifs : Lied on price/charges a rental that suppost to 129€ endup at near 500€
avis de
-
2,0
Points positifs : Notting
Points négatifs : Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
avis de
-
6,4
Points positifs : La sympathie des fonctionnaires. .
Points négatifs : J'ai du attendre 3h a l'aéroport pour avoir la voiture. .. ce n3st pas normal!
avis de
-
2,8
Unable to pick up a car due to a reason not mentioned in T and C
Points négatifs : My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
avis de
-
2,0
Hello, I didn't get a car because they asked me fo
Points négatifs : Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
avis de
dès 12 €/jour
Classé n°8
Budget
7,2 Bien (11 avis)
3 succursales à Lisbonne
╳
Avis sur Budget
Agences
Budget
Agences à Lisbonne
Aeroporto Portela Lisboa
+351 218 435 550
Av Praia Da Vitoria 12 C
+351 213 514 560
Gare Do Oriente
+351 218 953 915
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-
8,8
Points négatifs : The price was much higher than the estimated total price.
avis de
-
4,4
Charged 4 times the prince for automatic
Points positifs : Car was clean and comfy
Points négatifs : Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.
avis de
-
8,0
VW van
Points positifs : Good vehicle. 7 seats but just big enough for 6 with one bage each.
Points négatifs : GPS was 18 euro per day and did not work well.
avis de
-
6,0
Confused
Points positifs : Final car of 3 which was OK.
Points négatifs : Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.
avis de
-
9,6
Good car, easy experience
Points positifs : Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.
Points négatifs : They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.
avis de
-
6,8
Expect to wait a LONG time when picking up your vehicle
Points positifs : Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).
Points négatifs : It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.
avis de
-
9,2
Points positifs : Very friendly and helpful service! Car was good and good value for money.
avis de
-
7,2
Points négatifs : Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.
avis de
-
4,0
Points négatifs : more expensive than the original quote. bad gas mileage. charged for extra drivers.
avis de
-
8,0
Quick service
Points positifs : The service at the Lisbon airport was quick and efficient.
Points négatifs : The agent kept insisting we buy additional instance. We told her our credit card covered it.
avis de
-
6,8
Points négatifs : The personnel is helpfull but it took us a lot of time to get the car and start our vacation. Same thing for the drop off. You might have a screen that shows that you successfully dropped the car so that once you arrive to the counter, other waiting customers wont get annoyed and offended
avis de
-
10,0
Pour un timing de deux jours
Points positifs : Le rapport /qualités prix La prise en charge assez rapide( langue portugaise parlé) Le retour bien organisé et simple( rapide)
Points négatifs : Le guichet,faire peut-être comme les grandes surfaces caisse rapide(portugais parlé) et les autres,et d'autres uniquement pour les autres langues pour éviter l'attente. Les tickets plus visibles Renseigner plus sur les autoroutes sans péages payante afin d'inciter la prise de via verde pour ma part mon séjour à changer et je me suis trouvé embarrassé ensuite même après renseignement, cela sera débiter de ma carte. SUPER QUAND MÊME , MERCI!
avis de
-
8,8
Points négatifs : The price was much higher than the estimated total price.
avis de
-
9,6
Good car, easy experience
Points positifs : Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.
Points négatifs : They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.
avis de
-
9,2
Points positifs : Very friendly and helpful service! Car was good and good value for money.
avis de
-
10,0
Pour un timing de deux jours
Points positifs : Le rapport /qualités prix La prise en charge assez rapide( langue portugaise parlé) Le retour bien organisé et simple( rapide)
Points négatifs : Le guichet,faire peut-être comme les grandes surfaces caisse rapide(portugais parlé) et les autres,et d'autres uniquement pour les autres langues pour éviter l'attente. Les tickets plus visibles Renseigner plus sur les autoroutes sans péages payante afin d'inciter la prise de via verde pour ma part mon séjour à changer et je me suis trouvé embarrassé ensuite même après renseignement, cela sera débiter de ma carte. SUPER QUAND MÊME , MERCI!
avis de
-
8,0
VW van
Points positifs : Good vehicle. 7 seats but just big enough for 6 with one bage each.
Points négatifs : GPS was 18 euro per day and did not work well.
avis de
-
6,8
Expect to wait a LONG time when picking up your vehicle
Points positifs : Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).
Points négatifs : It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.
avis de
-
7,2
Points négatifs : Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.
avis de
-
8,0
Quick service
Points positifs : The service at the Lisbon airport was quick and efficient.
Points négatifs : The agent kept insisting we buy additional instance. We told her our credit card covered it.
avis de
-
6,8
Points négatifs : The personnel is helpfull but it took us a lot of time to get the car and start our vacation. Same thing for the drop off. You might have a screen that shows that you successfully dropped the car so that once you arrive to the counter, other waiting customers wont get annoyed and offended
avis de
-
4,4
Charged 4 times the prince for automatic
Points positifs : Car was clean and comfy
Points négatifs : Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.
avis de
-
6,0
Confused
Points positifs : Final car of 3 which was OK.
Points négatifs : Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.
avis de
-
4,0
Points négatifs : more expensive than the original quote. bad gas mileage. charged for extra drivers.
avis de
dès 24 €/jour
Classé n°9
Europcar
6,7 Bien (10 avis)
9 succursales à Lisbonne
╳
Avis sur Europcar
Agences
Europcar
Agences à Lisbonne
Aeroporto De Lisboa
+351 218 401 176
Alam.d.afonso Henriques
+351 218 470 028
Av.antonio Augusto Aguiar,24 C/d
+351 213 535 115
Av.infante D.henrique
+351 218 875 472
Av.marechal Craveiro Lopes
+351 217 590 627
Av.marechal Gomes Da Costa,19
+351 219 407 788
Ed.gare Do Oriente,lg.g-206
+351 218 946 071
R.marques Sa Da Bandeira
+351 217 931 058
R.rodrigues Sampaio,142/150
+351 210 532 783
Tous les avis de Europcar
Avis de Europcar à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Newest models
Points positifs : They gave us a Jeep Renegade 2017 still smelling new
Points négatifs : The insurance services that "you have to hire" which is not really true
avis de
-
10,0
Points positifs : Convertible was fun and easy to operate.
avis de
-
4,4
Toy car with 64k kilometers and smelling of a chai
Points positifs : The car did have a usb port and several somewhat newer technological features.
Points négatifs : Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.
avis de
-
8,0
Reliable
Points positifs : I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.
Points négatifs : The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.
avis de
-
6,4
Points négatifs : Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk
avis de
-
10,0
Points positifs : Décapotable étaient amusants et faciles à utiliser.
avis de
-
8,0
Newest models
Points positifs : They gave us a Jeep Renegade 2017 still smelling new
Points négatifs : The insurance services that "you have to hire" which is not really true
avis de
-
8,0
Reliable
Points positifs : I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.
Points négatifs : The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.
avis de
-
4,4
Toy car with 64k kilometers and smelling of a chai
Points positifs : The car did have a usb port and several somewhat newer technological features.
Points négatifs : Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.
avis de
-
6,4
Points négatifs : Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk
avis de
dès 18 €/jour
Classé n°10
Avis
6,3 Bien (16 avis)
5 succursales à Lisbonne
╳
Avis sur Avis
Agences
Avis
Agences à Lisbonne
Aeroporto De Portela Lisboa
+351 218 435 550
Av Praia Da Vitoria 12 C
+351 213 514 560
Gare Do Oriente
+351 218 953 915
Praca Martim Moniz Nr 2B
+351 213 174 231
Rua Rodrigo Da Fonseca N156 LJ
+351 213 868 547
Tous les avis de Avis
Avis de Avis à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,6
Très bien, mais il faut être patient
Points positifs : La qualité du service de mon conseiller à l’aéroport et l’auto était très récente!
Points négatifs : il y avait énormément de gens qui voulait louer un véhicule ce qui a rendu l’attente très longue!
avis de
-
5,6
Points négatifs : Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis
avis de
-
7,6
Points négatifs : They added fuel options when I was expecting to bring it in full and the tank was not fuel when we picked up...
avis de
-
2,8
Worst car rental experience ever
Points positifs : Nothing
Points négatifs : Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
avis de
-
3,6
Points positifs : Staff were courteous and efficient
Points négatifs : The facilities (underground) were dark and cramped, did not rise to the level of the staff
avis de
-
10,0
Excellent
Points positifs : Upgrade received was very welcome
Points négatifs : Wait (as a preferred customer) was too long. Only one agent for Preffered clients
avis de
-
10,0
Awesome quality for the price paid
Points positifs : We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
avis de
-
8,0
Points positifs : Close to where I was staying.
avis de
-
9,2
Points positifs : Checkout went smoothly
Points négatifs : Took a bit of time to figure out car operation, as there was no manual. And the bumper needed some tape down before we left.
avis de
-
10,0
Points positifs : Excellent Service, Audi A3 pour 76E pour 9 jours !
avis de
-
2,8
Points positifs : No paperwork.
Points négatifs : It was very confusing, there was poor signage and just a mess of cars and people, nobody told us where to leave our car or came to help us sign it in. We waited by our car for someone, finally went into the kiosk and was told to go back out and find someone on the floor. Very poor experience.
avis de
-
4,8
Points négatifs : 1h30 d attente pour réceptionner le véhicule, ça a entraîné du retard pour la suite du séjour et la perception du logement
avis de
-
9,6
Très bien, mais il faut être patient
Points positifs : La qualité du service de mon conseiller à l’aéroport et l’auto était très récente!
Points négatifs : il y avait énormément de gens qui voulait louer un véhicule ce qui a rendu l’attente très longue!
avis de
-
10,0
Excellent
Points positifs : Upgrade received was very welcome
Points négatifs : Wait (as a preferred customer) was too long. Only one agent for Preffered clients
avis de
-
10,0
Awesome quality for the price paid
Points positifs : We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.
avis de
-
9,2
Points positifs : Checkout went smoothly
Points négatifs : Took a bit of time to figure out car operation, as there was no manual. And the bumper needed some tape down before we left.
avis de
-
10,0
Points positifs : Excellent Service, Audi A3 pour 76E pour 9 jours !
avis de
-
5,6
Points négatifs : Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis
avis de
-
2,8
Worst car rental experience ever
Points positifs : Nothing
Points négatifs : Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior
avis de
-
3,6
Points positifs : Staff were courteous and efficient
Points négatifs : The facilities (underground) were dark and cramped, did not rise to the level of the staff
avis de
-
2,8
Points positifs : No paperwork.
Points négatifs : It was very confusing, there was poor signage and just a mess of cars and people, nobody told us where to leave our car or came to help us sign it in. We waited by our car for someone, finally went into the kiosk and was told to go back out and find someone on the floor. Very poor experience.
avis de
-
4,8
Points négatifs : 1h30 d attente pour réceptionner le véhicule, ça a entraîné du retard pour la suite du séjour et la perception du logement
avis de
dès 7 €/jour
Classé n°11
DRIVEONHOLIDAYS
4,8 Correct (5 avis)
2 succursales à Lisbonne
╳
Avis sur DRIVEONHOLIDAYS
Agences
DRIVEONHOLIDAYS
Agences à Lisbonne
Aeroporto De Lisboa Portela
00351 96 224 74 02
Rua Fernando Namora
Tous les avis de DRIVEONHOLIDAYS
Avis de DRIVEONHOLIDAYS à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,0
Kayak communique mal!
Points négatifs : Le mail de Kayak ne communiquait pas clairement ce qui avait déjà été débité sur la carte de crédit et ce qui restait à payer. On a perdu une heure avec cette histoire...
avis de
-
10,0
Points positifs : Tous
Points négatifs : La puissance du véhicule
avis de
-
4,0
Voiture dégeulasse
Points négatifs : - voiture non nettoyé, les vitres on ne voyait rien je leur ai fait la remarque de plus je lui indique que c'était de l eau le produit pour nettoyer les vitres, normal selon lui y a pas besoin de produit à vitre..... De plus il insiste énormément pour prendre leur assurance en disant que la votre ou celle des cartes gold ou premier ne servent à rien.... je ne l ai pas prise car je connais mes droits mais beaucoup de personnes françaises étaient dans l embarras et ont souvent achetés leur assurance.... donc ils ont payés la votre et celle de la location une arnaque pour moi... je pense que vous devriez vous mettent en contact avec cette société car je loues tous les ans une voiture et je n ai jamais ces problèmes....
avis de
-
5,2
€
Points positifs : The Car we got was new and in a very good condition
Points négatifs : We were very surprised because of the service. They were unpolite and wanted 200 € more than we originally booked! I will never hire a Car with driveonholidays again.
avis de
-
5,2
Euros
Points positifs : La location de voiture où nous nous trouvions était toute neuve et dans un très bon état.
Points négatifs : Nous avons été très surpris par la qualité de l'accueil. Ils sont grossiers et on voulait 200 € de plus que nous avions choisie. Je ne reviendrai plus jamais loué de voiture avec driveonholidays.
avis de
-
4,0
Kayak communique mal!
Points négatifs : Le mail de Kayak ne communiquait pas clairement ce qui avait déjà été débité sur la carte de crédit et ce qui restait à payer. On a perdu une heure avec cette histoire...
avis de
-
4,0
Voiture dégeulasse
Points négatifs : - voiture non nettoyé, les vitres on ne voyait rien je leur ai fait la remarque de plus je lui indique que c'était de l eau le produit pour nettoyer les vitres, normal selon lui y a pas besoin de produit à vitre..... De plus il insiste énormément pour prendre leur assurance en disant que la votre ou celle des cartes gold ou premier ne servent à rien.... je ne l ai pas prise car je connais mes droits mais beaucoup de personnes françaises étaient dans l embarras et ont souvent achetés leur assurance.... donc ils ont payés la votre et celle de la location une arnaque pour moi... je pense que vous devriez vous mettent en contact avec cette société car je loues tous les ans une voiture et je n ai jamais ces problèmes....
avis de
-
5,2
€
Points positifs : The Car we got was new and in a very good condition
Points négatifs : We were very surprised because of the service. They were unpolite and wanted 200 € more than we originally booked! I will never hire a Car with driveonholidays again.
avis de
-
5,2
Euros
Points positifs : La location de voiture où nous nous trouvions était toute neuve et dans un très bon état.
Points négatifs : Nous avons été très surpris par la qualité de l'accueil. Ils sont grossiers et on voulait 200 € de plus que nous avions choisie. Je ne reviendrai plus jamais loué de voiture avec driveonholidays.
avis de
dès 12 €/jour
Classé n°12
Ace
4,1 Correct (9 avis)
1 succursale à Lisbonne
╳
Avis sur Ace
Agences
Ace
Agences à Lisbonne
Alameda das Comunidades
+351 218 413 768
Tous les avis de Ace
Avis de Ace à Lisbonne
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points positifs : Sintra.
Points négatifs : 1500 euro deposit?! Really? Come on
avis de
-
2,0
Dreadful, stay away
Points positifs : Nothing.
Points négatifs : Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.
avis de
-
4,8
Points positifs : Car
Points négatifs : Being ripped off by them not accepting the online insurance I purchased from Kayak website
avis de
-
10,0
Tour du Portugal avec location d’suto
Points positifs : La prise en chsrge et le retour se dont bien déroulés. Très satisfait.
avis de
-
2,0
ACE Cancelled our reservation without any notification.
Points négatifs : We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.
avis de
-
2,0
Worse customer service ever.
Points positifs : Did not like one thing about them .
Points négatifs : The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,
avis de
-
3,6
Avoid like the plague
Points positifs : the cleanliness of the car
Points négatifs : I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.
avis de
-
4,4
Horrible value for what we got - false advertizing and hidden costs
Points positifs : The car itself was fine.
Points négatifs : The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.
avis de
-
2,0
Points positifs : After reading the reviews on google maps I canceled this reservation.
Points négatifs : Poor ratings. Reservation canceled.
avis de
-
2,0
Bad
Points positifs : Nothing
Points négatifs : Force you to buy insurance even if your fully covered for rental both with auto insurance and credit card insurance. Then they say you're fully covered until you drive back and there is a spot on the seat they want to charge you for it
avis de
-
5,2
Good luck finding Ace! Look for the long line!
Points positifs : Car was clean and ran well. Decent value for the money if you don't mind waiting in line instead of enjoying your vacation.
Points négatifs : Ace rental car barely exists at the airport. Nobody in the airport knows where it is and it is not clearly marked in the area where all the rental car companies are located. I looked for 30 minutes and then called for another 30 minutes with no answer, but finally found it after asking several people. I was told to try Goldcar (sounds nothing like Ace) and there was a 6 inch sign on the counter that was blocked by the crowds of people waiting for their rentals. After getting a number, we still waited another 1 hour 20 minutes to get to the counter. By the time we were in our car, it was a 3 hour pick up. This took a good chunk of time out of our vacation day. Beyond frustrating!! All the confirmation had to say was, pick up at Goldcar. Simple solution that would avoid hours of frustration.
avis de
-
8,8
Lisbon
Points positifs : Pleasant customer service at the counter and during return. The car was perfect for our family needs for driving and parking in Lisbon, as well as to several nearby destinations.
Points négatifs : The name Ace doesn't appear at the rental car area at the Lisbon airport. It took several questions around the airport and a call to the number on our reservation to figure out the Goldcar rental handled the booking for Ace. After that it went smoothly.
avis de
-
10,0
Tour du Portugal avec location d’suto
Points positifs : La prise en chsrge et le retour se dont bien déroulés. Très satisfait.
avis de
-
8,8
Lisbon
Points positifs : Pleasant customer service at the counter and during return. The car was perfect for our family needs for driving and parking in Lisbon, as well as to several nearby destinations.
Points négatifs : The name Ace doesn't appear at the rental car area at the Lisbon airport. It took several questions around the airport and a call to the number on our reservation to figure out the Goldcar rental handled the booking for Ace. After that it went smoothly.
avis de
-
2,0
Points positifs : Sintra.
Points négatifs : 1500 euro deposit?! Really? Come on
avis de
-
2,0
Dreadful, stay away
Points positifs : Nothing.
Points négatifs : Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.
avis de
-
4,8
Points positifs : Car
Points négatifs : Being ripped off by them not accepting the online insurance I purchased from Kayak website
avis de
-
2,0
ACE Cancelled our reservation without any notification.
Points négatifs : We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.
avis de
-
2,0
Worse customer service ever.
Points positifs : Did not like one thing about them .
Points négatifs : The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,
avis de
-
3,6
Avoid like the plague
Points positifs : the cleanliness of the car
Points négatifs : I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.
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4,4
Horrible value for what we got - false advertizing and hidden costs
Points positifs : The car itself was fine.
Points négatifs : The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.
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2,0
Points positifs : After reading the reviews on google maps I canceled this reservation.
Points négatifs : Poor ratings. Reservation canceled.
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2,0
Bad
Points positifs : Nothing
Points négatifs : Force you to buy insurance even if your fully covered for rental both with auto insurance and credit card insurance. Then they say you're fully covered until you drive back and there is a spot on the seat they want to charge you for it
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5,2
Good luck finding Ace! Look for the long line!
Points positifs : Car was clean and ran well. Decent value for the money if you don't mind waiting in line instead of enjoying your vacation.
Points négatifs : Ace rental car barely exists at the airport. Nobody in the airport knows where it is and it is not clearly marked in the area where all the rental car companies are located. I looked for 30 minutes and then called for another 30 minutes with no answer, but finally found it after asking several people. I was told to try Goldcar (sounds nothing like Ace) and there was a 6 inch sign on the counter that was blocked by the crowds of people waiting for their rentals. After getting a number, we still waited another 1 hour 20 minutes to get to the counter. By the time we were in our car, it was a 3 hour pick up. This took a good chunk of time out of our vacation day. Beyond frustrating!! All the confirmation had to say was, pick up at Goldcar. Simple solution that would avoid hours of frustration.
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Voitures de location à Lisbonne
Bon à savoir
| Agence la plus populaire | Goldcar Rental SP |
| Catégorie la plus populaire | Citadine |
| Prix moyen | 16 €/jour |
| Bonne affaire | 12 €/jour |
Location de voiture à Lisbonne - FAQ
Combien coûte une voiture de location à Lisbonne ?
Une voiture de location à Lisbonne coûte en moyenne 16 € par jour.
Quelle est la catégorie de voiture la plus populaire à Lisbonne ?
Citadine (Fiat 500 ou similaire) est la catégorie de voiture la plus réservée à Lisbonne.
Quelle est l’agence de location de voitures la moins chère à Lisbonne ?
Au cours des dernières 72 heures, les voitures de location les moins chères ont été trouvées chez INTERRENT (4 €/jour), Centauro (4 €/jour) et Sixt (4 €/jour).
Quelle est la meilleure agence de location de voitures à Lisbonne ?
Selon les notes et les avis d’utilisateurs sur KAYAK, la meilleure agence de location de voitures à Lisbonne est Sixt (8,0, 60 avis).
Quelles agences de location de voitures se trouvent à l’aéroport Lisbonne - Humberto Delgado (LIS) ?
Agences de location de voitures à l’aéroport Lisbonne - Humberto Delgado : Goldcar Rental SP, INTERRENT , SURPRICE CAR RENTAL , Centauro, Rent a Star, FLIZZR, Sixt, DRIVEONHOLIDAYS , Turisprime et Dollar.
Quelles agences de location de voitures proposent un service de navette à l’aéroport Lisbonne - Humberto Delgado (LIS) ?
Agences de location de voitures offrant un service de navette à partir de l’aéroport Lisbonne - Humberto Delgado : Goldcar Rental SP, INTERRENT , SURPRICE CAR RENTAL , Centauro, Rent a Star, FLIZZR, Sixt, DRIVEONHOLIDAYS , Dollar et Avis.
Où peut-on louer les voitures de location les moins chères à Lisbonne?
Au cours des dernières 72 heures, la voiture de location la moins chère a été trouvée chez INTERRENT Rua Salgado Zenha, Lote 1 / 2 2685-332 (6 kilomètres du centre-ville).
Où trouver des voitures de location à proximité à Lisbonne ?
Découvrez notre carte de location de voiture pour trouver les meilleures voitures à proximité.
