Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points négatifs : Built in Nav
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4,8
Points négatifs : Terrible pick up situation
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10,0
Points positifs : Everything
Points négatifs : Nothing
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9,2
Points positifs : Very smooth pick-up and drop-off.
Points négatifs : Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
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10,0
Points positifs : Easy to get “any” car and leave and then dropping off was super easy!
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2,0
Points négatifs : Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
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8,0
Points positifs : Staff was friendly and very helpful.
Points négatifs : Signage from baggage claim for directions to catch shuttle bus not clearly marked. Had to ask where to catch bus.
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4,4
Points positifs : The car was comfortable and fairly new.
Points négatifs : The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
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10,0
Points positifs : yes, drop off was very easy
Points négatifs : N/A
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9,2
Points positifs : Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Points négatifs : I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
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10,0
Points positifs : Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
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10,0
Points positifs : The staff was very friendly
Points négatifs : The website description could be clearer. We ended up needed to upgrade to get our desired vehicle (we thought we had ordered a Suburban not just a larger SUV)
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10,0
Points négatifs : Built in Nav
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10,0
Points positifs : Everything
Points négatifs : Nothing
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9,2
Points positifs : Very smooth pick-up and drop-off.
Points négatifs : Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
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10,0
Points positifs : Easy to get “any” car and leave and then dropping off was super easy!
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10,0
Points positifs : yes, drop off was very easy
Points négatifs : N/A
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9,2
Points positifs : Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Points négatifs : I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
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10,0
Points positifs : Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
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10,0
Points positifs : The staff was very friendly
Points négatifs : The website description could be clearer. We ended up needed to upgrade to get our desired vehicle (we thought we had ordered a Suburban not just a larger SUV)
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4,8
Points négatifs : Terrible pick up situation
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2,0
Points négatifs : Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
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4,4
Points positifs : The car was comfortable and fairly new.
Points négatifs : The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
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