Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,6
Points positifs : Staff was great.
Points négatifs : This is not a knock on Alamo, but Boston Logan Airport/Massport. Those busses that take you to the car rental area are a pain to deal with. Getting to the rental agency took way more time than it should, but once we were there, the facilities and staff were fantastic.
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9,6
Points positifs : The car was wonderful
Points négatifs : Some abbreviated instructions on how to use navigation system. It required that I download an app and I was VERY confused and frustrated on how to use any onboard or Bluetooth connected navigation. I had no onscreen map and it was dangerous always looking at my phone.
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10,0
Points positifs : Easy to pick up, easy to drop off. Very good price, excellent car - almost new
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2,0
Points positifs : Nothing
Points négatifs : Specific information on which payment methods are accepted and which are not. Also, the clerk did not seem to care one way or another about the issue and what obstacle it presented for me as a customer concerning travel plans. I was late to four meetings that day.
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8,8
Points positifs : The self serve kiosk saved a ton of time.
Points négatifs : It took a long time to get a car seat.
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10,0
Points positifs : Friendly staff, great vehicle.
Points négatifs : It was hard to find the entrance to the drop-off location (downtown Boston), and it would have been better to be able to pre-book extra protection.
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8,0
Points positifs : You lump together pickup/dropoff, but those are different things. Drop off was fine. Car was excellent -- very clean, smooth, excellent cruise control.
Points négatifs : Pickup was slow.
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2,8
Points positifs : The car drove fine.
Points négatifs : The lady working as I picked up was very rude, the car I requested wasn’t there, had to use a van that smelled very very badly of cheap shampoo and cigarettes. Returned the car 8 hours early and didn’t get any sort of credit back.
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8,8
Points positifs : Desk staff very nice.
Points négatifs : Found a lot of vaping stuff in the console Not enough workers when picking car out. I like how u can just pick out ur car with National but Alamo makes u wait for someone to show paperwork.
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10,0
Points négatifs : All was great
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10,0
Points positifs : Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Points négatifs : Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
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3,6
Points négatifs : There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
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9,6
Points positifs : Staff was great.
Points négatifs : This is not a knock on Alamo, but Boston Logan Airport/Massport. Those busses that take you to the car rental area are a pain to deal with. Getting to the rental agency took way more time than it should, but once we were there, the facilities and staff were fantastic.
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9,6
Points positifs : The car was wonderful
Points négatifs : Some abbreviated instructions on how to use navigation system. It required that I download an app and I was VERY confused and frustrated on how to use any onboard or Bluetooth connected navigation. I had no onscreen map and it was dangerous always looking at my phone.
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10,0
Points positifs : Easy to pick up, easy to drop off. Very good price, excellent car - almost new
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8,8
Points positifs : The self serve kiosk saved a ton of time.
Points négatifs : It took a long time to get a car seat.
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10,0
Points positifs : Friendly staff, great vehicle.
Points négatifs : It was hard to find the entrance to the drop-off location (downtown Boston), and it would have been better to be able to pre-book extra protection.
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8,8
Points positifs : Desk staff very nice.
Points négatifs : Found a lot of vaping stuff in the console Not enough workers when picking car out. I like how u can just pick out ur car with National but Alamo makes u wait for someone to show paperwork.
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10,0
Points négatifs : All was great
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10,0
Points positifs : Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Points négatifs : Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
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2,0
Points positifs : Nothing
Points négatifs : Specific information on which payment methods are accepted and which are not. Also, the clerk did not seem to care one way or another about the issue and what obstacle it presented for me as a customer concerning travel plans. I was late to four meetings that day.
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2,8
Points positifs : The car drove fine.
Points négatifs : The lady working as I picked up was very rude, the car I requested wasn’t there, had to use a van that smelled very very badly of cheap shampoo and cigarettes. Returned the car 8 hours early and didn’t get any sort of credit back.
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3,6
Points négatifs : There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
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