Hôtels à Boston

Points positifs: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!

Points négatifs: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.

Points positifs: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Points positifs: Bien situé

Points négatifs: Les chambres sont un peu vieillottes

Points positifs: La gentillesse de tout le personnel

Points négatifs: Dernière fois où j'y ai séjourné ça a couté 75$ la nuit. Je sais que c'était il y a 30 ans. Je m'ennuie de Diamond Jim

Points positifs: Bien situé en plein centre de Boston, avec un service excellent. Le personnel est toujours prêt à répondre à vos besoins. Chambres spacieuses et confortables, superbe petit hôtel. Super restaurant.

Points positifs: Super service client. Le luxe d'un hôtel de charme, le confort de la maison.

Points positifs: Très bien situé, bon hotel. Ils devraient avoir une bouilloire dans la chambre.

Points positifs: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Points positifs: Les chambres sont très bien avec une petite cuisine. Il y a beaucoup d'espace. Le personnel était excellent. Très sympa et serviable.

Points négatifs: Rien de négatif à signaler

Points positifs: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Points positifs: Merveilleux hôtel en centre-ville. Le service est impeccable.

Points négatifs: Le bar du lobby est un peu sombre. C'est dommage qu'il n'y a pas de plus belle vue.

Points positifs: service complet, avec un pourboire compris bien pratique. Cela permet d'éviter un léger casse tête de voyage d'affaire. Etablissement très bien situé et très beaux locaux

Points négatifs: Chauffage non

Points négatifs: J'ai trouvé que les chambres étaient petites, en particulier pour une famille de quatre personnes.

Points positifs: C'était un super séjour. Nous avions un événement de Seaport au World Trade Centre. On y retournera à l'occasion

Points positifs: Tout était parfait! Le service était très bon, le petit déjeuner était délicieux ! La gym était bien.

Points négatifs: Nous avions 3 amis dans deux lits doubles. Quand j'ai réservé cet hôtel je n'ai même pas eu deux grands lits doubles.

Points positifs: L'hôtel est bien situé pour visiter Boston et arriver à notre croisière.

Points négatifs: la musique du Mariage était assourdissante et nous l'entendions du 6e étage. Vous devriez offrir du meilleur papier toilette et des kleenex.

Points positifs: Récemment rénové, salle de bains fantastique et douche

Points positifs: Et navette gratuite pour aller en centre-ville

Points négatifs: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Points positifs: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.

Points positifs: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.

Points négatifs: I don't have any criticisms of this hotel!

Points positifs: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Points positifs: Le service client était excellent ! Très professionnel et attentionné. J'ai hâte d'y retourner !

Points négatifs: Je ne peux pas dire quoi que ce soit de négatif

Points positifs: Staff very helpful

Points négatifs: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Points positifs: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.

Points négatifs: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Points positifs: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.

Points positifs: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!

Points négatifs: The price!!!!

Points positifs: All of the staff at the front desk and door were very friendly and helpful with directions. The location was very convenient to walk to Fenway Park. We also walked to the Copley Square area. There was a nearby subway stop to take us to the Freedom Trail area downtown. We felt very safe to walk the neighborhood at night. The room itself was quaint, clean and comfortable. The bathroom had a walk-in marble shower. The towels were large and plush. It fit our needs very well.

Points négatifs: We had no view out of our room. Looked out on an alley way and trash dumpster.

Points positifs: The staff were fantastic - very attentive, engaging and proactive.

Points négatifs: It's an older hotel, it's probably time to update some of the amenities, particularly the bathrooms (which were nice, but def older).

Points positifs: Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.

Points positifs: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Points positifs: Endroit calme pour l'emplacement

Points positifs: Back Bay est très bien situé Le café dans le hall et la réception dans l'ensemble Mobilier de la chambre Salle

Points négatifs: Un service de voiturier très lent

Points positifs: Le personnel était très attentionné et toujours prêt à vous aider.

Points positifs: Tout était à quelques minutes à pied de l'hôtel. Le personnel était vraiment très gentil.

Points positifs: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

Points négatifs: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Points positifs: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.

Points positifs: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient

Points négatifs: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Points positifs: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.

Points négatifs: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Points positifs: Il est bien situé et il y a une épicerie à proximité à 15 Minutes des magasins et restaurants Juste à côté de la station de métro

Points négatifs: Il n'y avait pas de bouilloire ni thé ou café dans la chambre Très lent le Wi-fi gratuit

Points négatifs: La pomme de douche aurait besoin d'être changée dans la chambre 410

Points positifs: Elle sentait bon et les gens sympa, la chambre, le fancieness

Points négatifs: Problèmes avec le paiement intégral par carte de crédit, apparemment ils ne sont pas acceptées. Cela devrait être noté lors de la réservation. Je n'ai pas eu une autre carte de credit ou argent assez. À la fin, elle a été fait, mais ce n'était pas nécessaire. Au moment de régler la note d'hôtel (749) on a dû attendre un peu. Il n'y avait pas de bureau

Points positifs: The staff at the Hotel Commonwealth was friendly and accommodating. My Mom and I stayed one night in order to attend the Patriot's Victory Parade, and though we opted for a late checkout, we ended up getting stuck on the parade route. We called to let the hotel know, and they were very kind. Instead of charging us for half a day, they went and packed up our room for us, and held our luggage in the bell closet. The hotel was beautiful and the pillows and beds were some of the best I've ever slept in! Will definitely stay again.

Points positifs: My wife and I have stayed here before and have always enjoyed the experience. Last night was was another example of why we keep coming back. Upon checking in we received a complimentary upgrade to the Baseball Suite. The room was phenomenal. Corey at the front desk helped me get some friends a last minute reservation and could not have been more friendly. Overall a great stay.

Points positifs: Didn't even know it was the Boston Redsox Official Hotel. Lots of sports memorabilia, great creature comforts, staff eager to please. Jonathan at front desk was the standout employee that made our stay even better. He had great tips, suggestions for sights & food and truly made us welcome.

Points négatifs: Having to leave

Points positifs: The staff was very nice. Service impeccable. Beds were so comfortable!!!! We will be back!!!!

Points négatifs: There is not a single thing I did not like about this hotel. It was wonderful!

Points positifs: Service was great, Room and amenities were lush. For a BU Alumni attending some University events it was perfectly convenient! Valet was a little pricey...park on the street if you can but the Valet guys offered great service!

Points négatifs: Valet parking was pricey for Boston!

Points positifs: Room was great; location superb to Fenway for Billy Joel concert, and staff was fine. Valet was extraordinary! However, had to negotiate with staff at desk to get room reserved.

Points négatifs: Booked at Hotel.com and reserved the Fenway Room which is shown on their website as looking over Fenway Park. When we asked for it upon arrival desk clerk told us a lot of people THINK it looks over Fenway but it doesn't. Even if it did there was construction obliterating any view. (Picture on Hotel.com misleading: hotel is on Beacon Street a block from Fenway Park). He gave us a "Kenmore" room which looked into alley-type street. Asked for refund of difference, told not done, but upgraded to suite. Satisfied with new room..

Points positifs: We travel alot and I don't think I have ever stayed in a nicer hotel. The rooms were exceptional from cleanliness of the rooms to the friendliness of the staff. I will never stay in another hotel in Boston but thisone.

Points négatifs: Nothing!

Points négatifs: Wifi was terrible. You couldn't even get high speed wireless in the lobby. You had to pay for it and even then it was spotty at best. For the money we paid for the room, reliable internet service is not too much to ask.

Points positifs: Bel hôtel pour mettre à jour l'espace. Très pratique comme emplacement. Bon prix

Points négatifs: La salle des murs était un peu jaunâtre, cela dit c'était propre.

Points négatifs: 45$ La nuit pour le parking est un peu trop. élimine la comparaison des prix d'autres hôtels.

Points positifs: Bien situé

Points négatifs: Bruyant

Points positifs: Bien situé

Points négatifs: Pas vrai lobby La chambre sentait le renfermé qualité du personnel inégale. Un petit-déjeuner continental gratuit mais il n'y a nulle part où s'asseoir et manger

Points positifs: Très bon personnel, chambres propres, modernes et très fonctionnelles. Le parking est vraiment très agréable, service voiturie ouvert 24 h/24.

Points positifs: Le personnel est génial Les équipements étaient bien Propre et confortable L'emplacement est génial On peut se garer facilement.

Points négatifs: Le parking, comme on pouvait s'y attendre, était cher Le bar n'était pas fini (devrait être achevé à l'été)

Points positifs: Très moderne et propre. Le personnel était très serviable et sympathique.

Points positifs: Nostalgic old motel restored with Rock and Roll vibe.

Points négatifs: Busy fall weekend with Convention and Regatta. Verb clearly took advantage with charge with parking and taxes for one bedroom, nothing fancy, nostalgic hotel at OVER $750 FOR A SINGLE NIGHT! Quite outrageous opportunism.

Points positifs: Staff were very friendly while I was there

Points négatifs: Poor acoustics and therefore very noisy in hallways No option for heat even though the weather never got about 62 the week I I was there.

Points positifs: Record player in each room. Quality nice smelling lavender shampoo/conditioners. Lovely colorful lighting. Comfy beds/sheets. Good breakfast/coffee. Beautiful view of Fenway. Friendly staff/valet. Excellent location in proximity to a ton of fun things to do in Boston. Would Stay again.

Points négatifs: I don't have any complaints.

Points positifs: Spacious room. Clean. Great work space to sit and work on computer.

Points négatifs: My door was right next to the exit door for the floor and I was woken up at 2AM three night in a row as a roust crowd came back from the bar closing.

Points positifs: Convenience to Fenway park which is why we were in Boston. Close to restaurants and bars

Points négatifs: Airconditioning was not good. Several of our rooms had to request fans. Disappointed pool was closed the first day. That night saw a rat swimming in pool. I know price was based in reds of being in town but was pricey. Could have included breakfast at that price

Points positifs: Great staff, clean facility and good sized, comfortable room with a nice large flat screen TV. Fun 60's style rock and roll theme. Directly across the street from Fenway Park, so if you're going to the game, it couldn't be more convenient. I would recommend this hotel, and would stay there again if I ever make it back to Boston.

Points négatifs: The restaurant wasn't open yet, but was supposed to open in only a week from our stay. It's only a minor thing, but I wish the chair in the room had wheels on it.

Points positifs: -unbelievable location!! Room looked at Fenway -very friendly and helpful staff - Not a lot of rooms, so it feels a little more exclusive -free wifi, although slow -complementary bottled water -very clean and felt almost new -allowed to bring drinks and snacks to the pool (including alcohol) -mostly families and mature occupants

Points négatifs: -Breakfast is expensive (e.g. $4 cereal, 10 eggs and bacon) -parking is not included (unlimited valet for $40/night) -rooms are very expensive when the Red Sox have home game -wifi was "slow" most of the time

Points positifs: Staff was super accommodating. They let us store our luggage before and after the stay so we could explore the city. The room was cute, with a great view of Fenway Park and the shower was amazing!

Points positifs: The location was great. The staff was friendly. The rooms were cool and a decent size.

Points négatifs: I ordered a room with one King sized bed and got one with two Queens.

Points positifs: Très belle chambre avec un matelas extra ! Hôtel de luxe en plein cœur du centre-ville. Je vous conseille sans hésiter.

Points positifs: Hôtel chic, chambres très confortables et excellent service client.

Points négatifs: Il est difficile de trouver des choses que nous n'ayons pas aimé

Points positifs: Il est très bien situé, bien situé pour se rendre sur la plupart des attractions. Très poli et serviable

Points négatifs: Machine à faire des glaçons ne marchait pas, mais cela peut arriver.

Points positifs: Bien situé, propre, très joli décor chic, et le service est efficace

Points négatifs: Les chambres sont très spacieuses pour deux voyageurs avec sacs grande

Points positifs: Le personnel était très bien et l'hôtel flambant neuf et très beau

Points négatifs: Un peu cher

Points positifs: The location

Points négatifs: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel

Points positifs: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny

Points négatifs: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft

Points positifs: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.

Points négatifs: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Points positifs: Location, Location, Location 2 min from Boston Common, in the center of the theater district

Points négatifs: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Points positifs: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)

Points négatifs: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??

Points positifs: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.

Points négatifs: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!

Points positifs: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water

Points négatifs: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Points positifs: emplacement.

Points négatifs: Pas de micro-ondes. Il n'y avait pas de frigo. La peinture écaillée dans la salle de bain. Moquette trempée devant la sdb cause mauvaise odeur. Heureusement, ce n'est pas loin. Aucune valeur excepté son emplacement.

Points positifs: Très bien situé pour l'aéroport, le personnel est adorable, super chambre.

Points négatifs: Le prix le moins cher

Points positifs: Pratique et agréable pour passer une nuit en transit. Accès facile à l'aéroport par la navette de l'hôtel.

Points positifs: Le personnel est génial, la vue, les aménagements sont de bonne qualité. Bon choix dans le centre-ville

Points négatifs: Des taxis pour aller et revenir de Back Bay, etc. peut devenir cher.

Points positifs: On a une superbe vue sur la ville et le port. A l'aéroport.

Points négatifs: Très cher. Le restaurant est très cher.

Points positifs: Vue sur l'aéroport et Port de Boston Propre et confortable

Points négatifs: Cher

Points positifs: propre Partout Le personnel est top classe et sympa.

Points négatifs: Vous obtenez ce qu'il y a de mieux mais vous payez pour ça aussi.

Points positifs: L'emplacement et le service de navette était formidable.

Points positifs: Tout

Points négatifs: Il n'y a rien

Points positifs: Nous avons adoré les repas à l'extérieur avec les feux. Le coucher du soleil est merveilleux, et la vue sur la ville. Les chambres sont très spacieuses et confortables.

Points négatifs: Pas de mini bar. Il n'y a pas de piscine ou jacuzzi.

Points positifs: Très bien situé Trajet facile pour aller en ville

Points négatifs: Propre et pratique

Points positifs: Confortable. bateau-taxi pratique pour aller dans le centre-ville.

Points négatifs: Bus et station de métro pas accessible facilement. Bateau-taxi fonctionne quand il fait beau seulement. Peu d'options pour manger.

Points positifs: Rooms were modern and clean. Views were great.

Points négatifs: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.

Points positifs: The room and service were good in general.

Points négatifs: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.

Points positifs: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable

Points négatifs: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.

Points positifs: location close to airport and good view of harbor. Staff.

Points négatifs: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.

Points positifs: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.

Points positifs: Outstanding views of Boston.

Points négatifs: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.

Points positifs: clean hotel

Points négatifs: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.

Points positifs: Fantastic location

Points négatifs: View not great if have interior room. Valet took long time to retrieve car despite calling well in advance as instructed.

Points positifs: First-class boutique hotel in prime location. Character and old-world charm.

Points positifs: Location! Great rooms! Great food!

Points négatifs: Alley in the back of the hotel can be noisy in the morning.

Points positifs: The location is great. 5 minutes to the subway and 10 minutes to all the interesting places. I will choose it next time definitely!

Points positifs: The location was perfect for us. The staff was fantastic all the way around. From the bellmen to the front desk to the concierge to the housekeeping staff, everyone was absolutely first rate and top notch.

Points négatifs: The room was really lovely, beautifully decorated and appointed...but small. There was almost no room to walk from the far side of the bed past a sitting chair. That, and the fact that the also-very-small lobby always seemed to have luggage carts in it.

Points positifs: Room was very impressive - space, furnishings, location and attention to detail. Was glad I took a chance on a hotel I had not previously tried or heard of. Staff was very friendly and went the extra mile for the one night of my stay

Points négatifs: The lobby and dark decor leave a lot to be desired. Upon my arrival, I was at first hesitant for the reservation being made. It is very small, no windows and all dark in colors and furnishing. Was happy to find my room what I had expected.

Points positifs: Étage 'Gold'' vaut le coût supplémentaire.

Points négatifs: Service en chambre laissait les plateaux sales dans les couloirs.

Points positifs: J'ai adoré le lustres, les miroirs, le marbre, son emplacement et son service

Points négatifs: Il n'y a pas de boutique dans l'hôtel pour sodas, en-cas, glaces

Points positifs: Personnel très prévenant. Beau décor. Il est très bien situé.

Points négatifs: Un peu cher. Pas une façon très élevés. Juste un petit peu.

Points positifs: Super emplacement et agréables et accueillants. Réserver au niveau était excellent.

Points positifs: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston

Points négatifs: Construction on church across from my room, started early, relentless but hotel had no control over it

Points positifs: The hotel was very clean and very roomy. It also was close to the T

Points négatifs: Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.

Points positifs: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.

Points positifs: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.

Points négatifs: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.

Points positifs: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.

Points négatifs: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.

Points positifs: C'était un très bon hôtel

Points négatifs: Je n'ai rien de négatif à dire ici

Points positifs: Elegant and first class

Points positifs: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.

Points négatifs: Food not that good. Afternoon Tea was disappointing

Points positifs: Location and atmosphere

Points négatifs: Received a queen size not the king and there were issues with the minibar

Points positifs: Le personnel de l'hôtel Langham a vraiment fait en sorte que nous nous sentions très à l'aise. La chambre était bien aménagée et les restaurants et le spa étaient super. Nous y retournerons certainement !

Points positifs: Le personnel était très sympa et chaleureux

Points négatifs: Vieux et délabré, surtout si l'on considère que le prix exorbitant

Points positifs: Le personnel est très serviable.

Points négatifs: Le prix du petit déjeuner.

Points positifs: Excellent pour un séjour, mais les prix sont très élevés pour un voyage d'affaires.

Points positifs: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Points négatifs: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Points positifs: the friendly staff and beautiful reception areas

Points négatifs: faultless

Points positifs: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Points négatifs: Nothing.

Points positifs: Very attractive lobby area; extrenely personable and professional staff.

Points négatifs: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Points positifs: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Points négatifs: A bit pricey. But hey .. Its downtown Boston

Points positifs: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Points négatifs: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Points positifs: Parfait ! On peut aller partout à pied. Propre et confortable. Que demander de plus ?

Points positifs: Notre suite avec une cheminée et balcon étaient incroyables. Le personnel était extrêmement sympathique et accommodant.

Points positifs: Le personnel était fantastique et axé sur le service clients.

Points négatifs: Le prix pour le service parking était excessif.

Points positifs: J'ai adoré l'emplacement, le confort, et le service. Nous avons déjà réservé notre séjour pour l'année prochaine !

Points négatifs: Il est difficile de régler la température dans la chambre, pour essayer de rafraîchir la chambre, l'air conditionné fonctionnait à fond.

Points positifs: Très bien situé pour voir tout de Boston à pied. Nous avons passé un merveilleux séjour dans cet hôtel et j'y reviendrais.

Points positifs: Le confort était superbe.

Points positifs: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.

Points négatifs: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Points positifs: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.

Points négatifs: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Points positifs: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.

Points négatifs: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Points positifs: Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money

Points négatifs: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Points positifs: Nice room, helpful staff, reasonable prices

Points négatifs: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Points positifs: Location Rooms were nice, beds/pillows comfortable Love the showers! Food was good Staff was very pleasant

Points négatifs: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...

Points négatifs: Cher. Les chambres sont petites.

Points positifs: Le personnel est génial Quel merveilleux séjour dans un hôtel historique

Points négatifs: Il n'y avait pas de petit-déjeuner gratuit

Points positifs: Hôtel historique, bien situé.

Points négatifs: Tout d'abord dans lequel j'ai séjourné où les ascenseurs étaient exactement comme ce dont j'ai été discutée. comme "en attendre 15 minutes pour en avoir un ascenseur".

Points positifs: L'emplacement est génial, on peut aller facilement à pied à tous les endroits à visiter. L'hôtel lui-même est un lieu historique.

Points négatifs: La chambre était un peu petite, il n'y avait pas le Wi-Fi gratuit.

Points positifs: Bien situé.

Points positifs: Les chambres sont petites. La vue était horrible. La salle de bain aussi était très petite. Si vous le pouvez, choisir un autre hôtel.

Points négatifs: Petit. A besoin d'être rénové

Points positifs: Il ne manquait pas le moindre détail. Une véritable expérience 5 étoiles !

Points positifs: Le personnel était très gentil.

Points négatifs: La chambre était sale, événement dans la salle de bal faisaient tellement de bruit que nous n'avons pas pu dormir jusqu'après minuit.

Points positifs: Accès gratuit à Wi-Fi, large entrée pour garer

Points positifs: L'hôtel est très bien situé. Très bien situé et excellent service.

Points positifs: Enregistrement automatisé

Points positifs: L'hôtel a conservé son style historique et la décoration

Points positifs: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.

Points négatifs: I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.

Points positifs: Nice Location

Points négatifs: Room was tiny, outdated decorations, you spend hundreds on a room and they want to charge you $10 day for internet. Stay somewhere else !

Points positifs: It looked nice in appearance

Points négatifs: The front desk did not do as professionally as he could have. I waited interacted with him for almost 30 minutes before he finally checked me in.

Points négatifs: Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.

Points positifs: This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.

Points positifs: The history of the place and the location

Points négatifs: Superior rooms are old, small, no safe, no fridge, no water in the room, terrible isolation....and the place is worn out... not worth 3 stars at European standard! A rip off!

Points positifs: Location was good. Pretty hotel.

Points négatifs: No wi-fi, walls were very thin and cleaning staff was loud in the hallways- they woke us up both days. Besides the women behind the counter, no other staff smiled... literally. The bellhop, valet, restaurant staff, etc. They all looked miserable. Very strange.

Points positifs: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.

Points négatifs: The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.

Points positifs: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!

Points négatifs: Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.