Hôtels - New York

Make sure you don't get a room next to the hotel HAC units, they are noisy

The Waldorf-Astoria was everything I expected it to be -- old fashioned elegance with modern amenities and the most attentive staff, from the valets to the front desk to the concierge to the housekeepers in the hallways. Everyone was wonderful. The location was great -- a few short blocks from Rockefellor Center and St. Patrick's and Grand Central and Central Park. I've had family and friends recommend the Marriott Marquis in Times Square, but I definitely preferred the location on Park Avenue -- bagels and coffee and slices of pizza and formal dining of all kinds all within a block or two on the east side. Just perfect.

The air conditioning could have been a little crisper. It felt like it wasn't taking all the humidity out of the air. (Our sheets felt damp. Cool, but damp.) Other than that, I loved every bit of our stay.

Hôtel très bien situé en plein Time square , chambre spacieuse et confortable , un super pied à terre à New york.

Le bruit des ascenseurs que l'on entend jusque dans la chambre .

Très bien situé, chambre très agréable avec une vue magnifique, le personnel très sympa ...

La chambre avait été nettoyée, mais quelqu'un y avait été,s'était couché sur le lit et avait utilisé la douche ... donc c'était un peu glauque, mais ils l'ont nettoyée immédiatement . J'y étais avec mon petites filles de 16 et 11 ans pour un voyage avant Noël ... pas une cafetière pour l'eau chaude pour le thé le soir, et pas de frigo. Je n'ai pas du tout aimé les installations de la chambre ... je n'ai jamais eu l'occasion de parler au concierge, il était trop occupé ou pas au bureau.

L'emplacement était très bon. J'aime qu'on puisse ouvrir les fenêtres. super caractéristique. J'adore l'air frais. grand avantage

La chambre avaient besoin de réparations. il fallait remplacer les ampoules. Lavabo bouché. Éclairage insuffisant de la salle de bains, la lumière au dessus du lit était cassée. La baignoire avait des marques de brûlé sur le rebord. Pas de mouchoirs dans la salle de bains. Il manquait une poignée sur le robinet. Ne devrait pas s'appeler "President", pas vrai !!!

The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Leaving!

Location was perfect . Check in and check out is very easy and staff was very friendly .

We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

The lobby is nice

Changed my room for $50 a night to get a roll away bed. Then the roll away would not fit so had to sleep on the floor ! Should have kept old room! Not happy!!

Lobby was pretty, renovations are nice. Check in staff was friendly. Lobby bar was convenient when open in the evening.

The walls are thin - loud at night. Seemed to be understaffed at points, especially at the baggage check and pick up area on a Sunday. Housekeeping needs more authority - couldn't replenish CUPS in the room, or a face clothe that was missing- they should be allowed to hand those out without calling someone!

L'emplacement était parfait pour les besoins de ce voyage. Le personnel était super

Les chambres étaient petites. Le centre de sport était médiocre.

The room was very large for a New York room. We had a decent view, even though we got a pretty cheap room. The room was spacious with plenty of charging outlets. There were plenty of common areas to sit. The market was very reasonably priced and had delicious sandwiches, coffee, etc. The staff was friendly and professional. The location was outstanding for going to the theater or going to central park. Tip - park your care across the street at 888 7th Ave. Icon parking garage using a coupon. It's much cheaper than the hotel parking, and couldn't be closer.

My room was definitely more spacious that other hotels I have been in the city. It's located at a very good spot in the city, easy to get around. The bathroom looked like it was recently done.

The lobby staff members weren't super friendly. The elevators weren't too big. They don't give you much blanket unless you specifically ask for it.

This was my daughters special BDay and our first time to NY. We were greeted by Muhammad. He was very cautious and took care of us quickly (employee of month quality). Great job. The room was well layed out for being one of the smaller rooms. But it was super nice and the view great. We had a phenomenal view from the 35th floor of the empire state building. It was better than I expected when I booked the room in Oct for the BDay girl and Westminster Dog Show. The location cannot be beat... 1/2 NY block from Penn station, Madison Square Garden, and 4 blocks from Time Square and Bryant Park. Helped make our vacation great!!

The only thing we did not like was the bed. We are used to nice pillow tops... these were harder than we would pick.

Really affordable, great location and a classic building make it an enjoyable stay. Room was clean and everything.

Bathroom was a little outdated, and that goes for the building too the hallways look very 70s, but then again its very affordable so its not a big deal.

Quiet and comfy. The beds are soft. Everybody was nice and welcoming.

Nothing

The subway was right outside. Free wifi in the rooms unlike the last time I was there.

There was a change in my flight and I arrived a few hours earlier. After inquring about early check-in I was told to leave my number and I would get a call when a room became available. 3 hours later waiting In the lobby I got up to check on the status and they had a room for me. An hour before regular check in.

This was our third stay at the Time over the last 5 years and we've never been disappointed. Especially for the price! Staff was super friendly; comfy, modern room; great location in the theatre district and time square; room service breakfast (from the Serafina) was excellent

Only annoyance was that there was a sign at check in offering 20% off breakfast for guests; so we ordered accordingly, only to find out that room service wasn't eligible. If the food wasn't delicious we probably would've made a bigger stink about it

Great location, and wonderful staff

Overpriced for such small and unclean rooms. Our window was broken and we could hear everything at night, which in Times Square is loud and at times unbearable.

Great location. Large rooms. Very quiet.

Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.

I loved the size and cleanliness of the rooms and the location of the hotel.

I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.

Simply adored the view from my room on the 33rd floor.

Didnt like the fact that the pool was listed every where as if it were open. Well after a few attempts to access it I found a housekeeper that informed me that the pool hasnt been open to guest in a few months. Highly disappointed!

Our room was newly renovated and gorgeous.

The room service guy was a little indiscreet

La chambre était impeccable, avec une décoration cool et très bien située, vous pouvez choisir d'aller à un marché local, une variété de restaurants, ou tout simplement vous promener dans Central Park. Le service de restauration était super (CJ était le gars super sympa qui a apporté mon petit déjeuner), et si vous ratez les heures d'ouverture de la cuisine ils vous recommanderont quelques endroits qui livrent dans votre chambre. Super bar avec de bons barmans(demandez Eric). Demandez également le prix total de chaque service pour savoir ce qu'on vous facturera, vraiment bon personnel dans l'ensemble.

Même si ma salle de bains semblait sortir d'un magazine, ma douche faisait el bruit d'une baleine mourante chaque fois que je l'utilisais:). Mais j'ai eu beaucoup d'eau chaude pour aussi longtemps que je voulais, donc ce n'était pas vraiment un problème.

personnel avenant emplacement stratégique, proche et hors de la grande animation de Time square bien desservi par le métro

manque d'isolation phonique notamment pour les chambres donnant sur la 57th st salle de bain trop étroite surtout en y intégrant les toilettes mais douche convenable

Staff was amazingly attentive.

No ice on floor

Excellent facilities, clean rooms, great location, right in the heart of Manhattan.