Hôtels à New York

Points positifs: Le lit était très confortable ! La chambre était propre. Très bien situé ! Merci de nous avoir offert la bouteille de champagne !

Points positifs: The Roxy is an indulgence in the best of ways. It's charming and comfortable. Well appointed and close to transit. The staff is friendly and attentive. We only ate breakfast at the hotel, but it was delicious. We were sort of sad we went elsewhere for Sunday brunch... The spread is amazing.

Points négatifs: There are few negatives to the Roxy, honestly. Location is good, but not great- safety was not a concern. Just don't expect to walk out the door and be somewhere, you'll need to hop the train or a cab. The space is comfortable, but the pillows (like most hotels') were worthless.

Points positifs: Staff is really helpful and the hotel is beautiful. We loved the lobby bar at night and had an amazing brunch on Sunday

Points négatifs: Rooms are a little small

Points positifs: Le personnel est excellent, très belles chambres

Points négatifs: Porte de douche jambed

Points négatifs: La chambre était de taille moyenne

Points positifs: La chambre était plus grande que la moyenne à New York Le matelas était très confortable Zéro bruit 14ième étage La télé était de super qualité

Points négatifs: Les oreillers ne sont pas confortables pour se reposer. Il n'y a rien d'autre que nous avons trouvé très inconfortable ou de mauvais à commenter. C'est tout.

Points positifs: Le personnel était incroyable, la chambre était fabuleuse. D'habitude, je vais au Dream-Downtown et les chambres ici sont plus grandes (comme les salles de bains). Dans l'ensemble, c'est un très bon rapport qualité/prix.

Points négatifs: Pas de lobby ou de bar où relaxer ...

Points positifs: Le 14 e étage était très calme. Super pour New York.

Points négatifs: Seul problème avec notre formulaire dans les deux catégories suivantes. C'était un voyage d'affaires et les voyageurs solo. La catégorie est partie concernée.

Points positifs: Personnel sympathique

Points négatifs: Lit queen-size annonce que très grand lit

Points négatifs: Unbelievably, my tiny room did not have a dresser. When I inquired about this the indifferent desk manager told me that the smaller rooms sometimes did not come with one! Living in this room out of my bag for five nights was a joy. Upon check out, there were three different staff members at the desk, none of whom could comprehend that there was not a dresser. So they went to check it out --- and big surprise, no dresser. (Apparently they were concerned that I was blind.) No apology, no offer of discount, no reasonable explanation. Had it not been a completely packed week in New York, I would have fled the first night. Oh, the shades didn't work properly either. Never again.

Points positifs: Room size comfort cleanliness and contemporary

Points négatifs: A little further from Times Square than I expected and the staff was unfriendly

Points positifs: The bed was one of the most comfortable I've ever slept in! The room was very large for NYC and the shower head (rain shower) in the bathroom was amazing!! I also liked that there was a long hallway separating the door, bathroom, closet and vanity from the bedroom. Great location - close to Grand Central. There was a wonderful breakfast place a couple of blocks away (Zucker's) that we visited a couple of times - excellent quality and price.

Points négatifs: I was only able to reserve a King size bed online and would have liked 2 double beds. The hotel was going to accomodate us with 2 beds, but wanted $50 more a night. They did upgrade us to a larger studio that had 2 comfortable chairs and a table, which was great!

Points positifs: The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased.

Points négatifs: The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.

Points positifs: The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful.

Points négatifs: The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.

Points positifs: Two of the four front desk staff with whom I interacted were incredibly helpful and friendly; the other two not so much (see negatives). Great beds, nice rooms. Ideal location.

Points négatifs: I had lost my phone in a local taxi and the driver tried to return it to me a few hours later when it was discovered. The front desk staff on the night shift refused to call my room to let me know she had it. Subsequently, the entire next day I was making calls to try to locate it. I even asked Front desk if anything had been reported and turned in and they said NO. Several hours later, she called me and delivered to me in person, noting that she attempted the night before to get the phone to me with no luck and no cooperation. Unbelievable! Thanks to incompetent night time desk staff, I spent the entire day wondering where my phone was. They could have rang my room and told me she had the phone. I was very annoyed by this. Big negative in my view.

Points positifs: Très propre, et très moderne. J'ai adoré cet endroit !

Points positifs: Bien situé

Points négatifs: Dans l'ensemble, atmosphère moins que satisfaisant

Points positifs: Bien situé, chambres, un restaurant et lounge au 54ème étage très agréables

Points négatifs: Tout... Nous y retournerons.

Points positifs: Les chambres sont très propres, au goût du jour, un très bon service, très bien situé.

Points positifs: L'emplacement était génial

Points négatifs: Un peu bruyant certains membres du personnel (pas tous) avaient une mauvaise attitude. J'ai remarqué qu'ils étaient attentifs à certaines personnes plus qu'à d'autres.

Points positifs: La vue sur la ville et le lit confortable

Points positifs: Le personnel était sympa ... MAIS

Points négatifs: Nos lits étaient très fermes, et notre femme de ménage a mal nettoyé la chambre. Elle a laissé un gant de toilette sale sur le sol de la salle de bains pendant deux jours ! Nous n'avons pas reçu le journal demandé à notre porte, et le personnel ne voulait pas nous en donner un parce qu'il n'y en avait pas en plus. Les frais pour internet étaient ridicules!

Points positifs: Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Points positifs: Best location in the heart of Times Square. Modern and very comfortable hotel. Rooms clean and well serviced.

Points négatifs: Staff can be abrupt. Not very personal. No pool. Breakfasts below average. Overall not much to complain about.

Points positifs: The decor was really cute, nautical themed! The bed was comfortable and we were able to actually sleep three in the middle of Time Square with one queen on the bottom and a double (I think, that or a twin, but it felt a little bigger) on top! A short walk to the theatre district and close to all the hustle and bustle, but nicely contained. The breakfast was included in our price and it was actually worth it, there was a wider assortment than I usually see in hotel breakfasts and it was served until noon when we were there. I would say overall the amenities put us over the top for the trip. If I had to stay in the middle of the city again, I'd definitely try for this hotel again.

Points négatifs: There was a few small areas in the room that were peeling and I think a different ladder to get to the top "bunk" would be safer. The tiny metal rungs were a bit precarious (maybe something slightly slanted with larger steps to get up?).

Points positifs: The decor was cute.

Points négatifs: When we went to check-in, the person at the desk couldn't find our reservation (which we placed through Kayak). So he had me show him my confirmation email via my phone. Okay, sure, that's fine. But then he made me email the confirmation to his personal email because he said their accountant would need it.... It was bizarre. I checked that confirmation email up and down later on to make sure there was nothing he could use to steal my identity or commit credit card fraud. Anyway, forwarding my confirmation email to the clerk's personal email just seems very messy and unprofessional. He also charged an additional $25 to my card "in case of extra charges". When I checked out, I did not receive any notice about extra charges. A week later, I still do not have this extra charge back. The wallpaper in the room was peeling. The bed was definitely not the typical comfy hotel mattress I'm used to... it was very firm and the pillows had rough and cheap feeling cases. The bathroom set up is weird. The shower, toilet, and sinks are all exposed to the room. There is a sliding mirror that can either cover the toilet or the shower... not both at the same time. If you like privacy when you use the toilet, this may not be the place for you.

Points positifs: I am not a big fan of being in the middle of Times Square, however Room Mate Grace has a very cozy, boutique feel, which I love. The staff are friendly and I love the design details (ex: dimmer switches!) of the rooms. I am looking forward to staying at Room Mate Isabella in Florence in a month!

Points négatifs: Les ascenseurs étaient ridicules ... impossible de trouver l'endroit du petit déjeuner, 45 à attendre pour ascenseur

Points négatifs: Ce n'était pas propre. Ma chambre était très bien

Points positifs: Emplacement

Points négatifs: temps de réponse du personnel et le coût élevé du restaurant de l'hôtel ...

Points positifs: Notre séjour était très bien. Le personnel était sympathique, la chambre était propre. Comme on s'y attend pour $400/nuit. Le comptoir de vente de billets pour des spectacles locaux était très utile et pratique.

Points négatifs: Système automatisé d'ascenseur laissait beaucoup trop de gens entrer pour chaque voyage Essais du système d'alarme d'incendie chaque jour que nous y étions Matelas du canapé-lit très inconfortable

Points positifs: Restaurant avec vue sur le personnel était super ! Belle suite avec vue sur Broadway.

Points négatifs: Le bruit de construction dans la matinée.

Points positifs: Le restaurant View était absolument incroyable. La chambre était très agréable. Le personnel est compétent, aimable et serviable.

Points positifs: L'emplacement était parfait . L'enregistrement et le départ était très simples et le personnel était très sympa .

Points négatifs: Nous avions demandé de lit double et un canapé-lit et nous avions payé extra pour le canapé mais il était trop vieux pour dormir dessus. Ils nous ont apporter un lit portatif mais la matelas était tellement inconfortable que vous pouviez sentir le métal sous les draps.

Points positifs: Très bel hôtel avec beaucoup d'action

Points négatifs: Cher

Points négatifs: Frais pour le stationnement, temps pour aller chercher la voiture, confort de la chambre.

Points positifs: L'hôtel était propre et le personnel sympathique.

Points négatifs: La construction est un problème et nous avons été réveillés à 4 heures du matin.

Points positifs: Location

Points négatifs: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Points positifs: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Points négatifs: Breakfast buffet way overpriced for the quality

Points positifs: People at front desk were nice

Points négatifs: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Points positifs: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Points négatifs: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Points positifs: Great location and some great views.

Points négatifs: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.