Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Renting was Easy as Sunday Morning
Points positifs : Pick Up, even late at night was very easy going. Return was even easier. Very happy with the way things went.
Points négatifs : Price was a tad bit higher than I would have liked, but the ease of rental made up for things. Vehicle was new, but it was a stock model with no bluetooth connection or navigation. Just small things that could've made the vehicle better.
avis de
-
6,8
Smiling at pick-up, frowning at drop-off
Points positifs : Car was new (3,000 miles), clean and ran great. Pick-up at airport was smooth and relatively quick. Rented from Dollar, a sub of Alamo.
Points négatifs : Rental agent failed to mention that the drop off point in the Fisherman's Wharf area was in the lower parking garage in the Sheraton hotel. The sign for Dollar Rent a Car is hidden from street view and the address for 2500 Mason Street does not seem to exist. It is actually down an alley in the center of the Sheraton. It took an extra 25 minutes of circling the block and finally a call to the rental desk before I could find out where to bring the car in for a landing.
avis de
-
10,0
Great service
Points positifs : Antoinette and the manager in the garage made us feel special!
avis de
-
10,0
Great car, value, and experience
Points positifs : Check in and check out were seamless, we were upgraded even after receiving a discount on the usual rental price, and the car was brand new.
avis de
-
6,8
Points négatifs : Dropoff procedure was confusing and the location needs more signs, rather than assuming a driver will continue driving over spikes without explanation. Attendants need to communicate more with drivers for clarity.
avis de
-
8,8
Great drop off
Points positifs : Great drop off. 1 minute pull up and receipt in hand. Much better than other rental companies.
avis de
-
2,0
The rental had to he cancelled
Points positifs : It was very easy and the website is very clearly structured (the Kayak website)
Points négatifs : Unfortunately we were not able to rent the car from Alamo. When we arrived to the pick up place we couldn’t pay for the car with the debit card. We are aware of the fact that debit cards are not widely accepted but based on the Alamo website we were allowed to use it as long as we had an outbound flight from the car drop off destination, which we had. The lady at the counter refused to rent out the car and we were forced to take it from another rental company.n
avis de
-
6,0
Points négatifs : Pick up was so so so slow, saw that people were getting frustrated but still took a million years to get through people. As openly taking about how they don’t have enough cars, and that one person needed to go and do inventory check rather than serve the line of people.
avis de
-
10,0
VERY friendly location
Points positifs : The lady that checked me in at the beginning and the lady that did the return at the end of the rental were absolutely the FRIENDLIEST two people I came across during my vacation in San Francisco. I wish I knew there names to include them.
Points négatifs : Excellent in all aspect.
avis de
-
4,4
Points négatifs : Bad brakes, seat very uncomfortable.
avis de
-
10,0
Welcoming smiling attendant. No waiting. Fast.
Points positifs : Easy return. Welcoming and ready attendant.
Points négatifs : All good. No complaints
avis de
-
10,0
Points positifs : Ease of access. The rental process was smooth and exceptionally efficient. Excellent service and streamlined process.
Points négatifs : Price was vague and all the added charges were unexpected. I thought it would cost $35 and it ended up at almost $100. Hidden fees and charges make the cost unpredictable and loses some integrity in the process.
avis de
-
10,0
Great service
Points positifs : Antoinette and the manager in the garage made us feel special!
avis de
-
10,0
Great car, value, and experience
Points positifs : Check in and check out were seamless, we were upgraded even after receiving a discount on the usual rental price, and the car was brand new.
avis de
-
8,8
Great drop off
Points positifs : Great drop off. 1 minute pull up and receipt in hand. Much better than other rental companies.
avis de
-
10,0
VERY friendly location
Points positifs : The lady that checked me in at the beginning and the lady that did the return at the end of the rental were absolutely the FRIENDLIEST two people I came across during my vacation in San Francisco. I wish I knew there names to include them.
Points négatifs : Excellent in all aspect.
avis de
-
10,0
Welcoming smiling attendant. No waiting. Fast.
Points positifs : Easy return. Welcoming and ready attendant.
Points négatifs : All good. No complaints
avis de
-
10,0
Points positifs : Ease of access. The rental process was smooth and exceptionally efficient. Excellent service and streamlined process.
Points négatifs : Price was vague and all the added charges were unexpected. I thought it would cost $35 and it ended up at almost $100. Hidden fees and charges make the cost unpredictable and loses some integrity in the process.
avis de
-
8,0
Renting was Easy as Sunday Morning
Points positifs : Pick Up, even late at night was very easy going. Return was even easier. Very happy with the way things went.
Points négatifs : Price was a tad bit higher than I would have liked, but the ease of rental made up for things. Vehicle was new, but it was a stock model with no bluetooth connection or navigation. Just small things that could've made the vehicle better.
avis de
-
6,8
Smiling at pick-up, frowning at drop-off
Points positifs : Car was new (3,000 miles), clean and ran great. Pick-up at airport was smooth and relatively quick. Rented from Dollar, a sub of Alamo.
Points négatifs : Rental agent failed to mention that the drop off point in the Fisherman's Wharf area was in the lower parking garage in the Sheraton hotel. The sign for Dollar Rent a Car is hidden from street view and the address for 2500 Mason Street does not seem to exist. It is actually down an alley in the center of the Sheraton. It took an extra 25 minutes of circling the block and finally a call to the rental desk before I could find out where to bring the car in for a landing.
avis de
-
6,8
Points négatifs : Dropoff procedure was confusing and the location needs more signs, rather than assuming a driver will continue driving over spikes without explanation. Attendants need to communicate more with drivers for clarity.
avis de
-
2,0
The rental had to he cancelled
Points positifs : It was very easy and the website is very clearly structured (the Kayak website)
Points négatifs : Unfortunately we were not able to rent the car from Alamo. When we arrived to the pick up place we couldn’t pay for the car with the debit card. We are aware of the fact that debit cards are not widely accepted but based on the Alamo website we were allowed to use it as long as we had an outbound flight from the car drop off destination, which we had. The lady at the counter refused to rent out the car and we were forced to take it from another rental company.n
avis de
-
6,0
Points négatifs : Pick up was so so so slow, saw that people were getting frustrated but still took a million years to get through people. As openly taking about how they don’t have enough cars, and that one person needed to go and do inventory check rather than serve the line of people.
avis de
-
4,4
Points négatifs : Bad brakes, seat very uncomfortable.
avis de
