Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,8
Great drop off
Points positifs : Great drop off. 1 minute pull up and receipt in hand. Much better than other rental companies.
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10,0
Welcoming smiling attendant. No waiting. Fast.
Points positifs : Easy return. Welcoming and ready attendant.
Points négatifs : All good. No complaints
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10,0
Points positifs : Ease of access. The rental process was smooth and exceptionally efficient. Excellent service and streamlined process.
Points négatifs : Price was vague and all the added charges were unexpected. I thought it would cost $35 and it ended up at almost $100. Hidden fees and charges make the cost unpredictable and loses some integrity in the process.
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10,0
Points positifs : Very hassle free. I had my receipt almost before I could get out of the car.
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10,0
Points positifs : easy check-in, fast car pickup(car is already waiting for you), stuff is very friendly
Points négatifs : car ran out of coolant!!!!!!! in the middle of the trip! Had to call roadside services, We had to drive down to a service point to add the coolant ourselves. Alamo, Please check your car before rent to us!
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2,0
Terrible service
Points négatifs : The customer rep at sam fransico was very rude; the car was not clean and the speed limit on the vehicle was not enjoyable and at the same time da gerois whem using this car on highways
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7,2
Bad car but convenient service...
Points positifs : Loved How easy the pick up and drop off procedure was, makes it especially convenient when you have an impatient toddler with you. Very nice customer service and no hassle or upsell game, just straight down to business.
Points négatifs : The cars low tire signal came on when we drove a couple miles on the freeway, the outside of the vehicle was very dirty as well as the inside, nothing was thoroughly wiped down. The car itself was awful, maybe it was just the make and model but anyone who say in the 3rd row got car sick and the entertainment system was all filled with previous driver's phone info so we couldn't sync ours until I decided to just do a factory reset on the system .
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9,6
Points positifs : The pick up at San Francisco and the drop off at San Diego was easier than I thought it would be, as I hadn't been in either of those airports before
Points négatifs : My flight was very late into San Francisco and I was tired. I shouldn't have let the Alamo agent talk me into the option to buy a tank of gas which was somewhat lower, but not a huge difference compared to what I could have gotten outside the airport. Then I was to return it empty, which was a definite win on your part, and not mine. Won't choose that option again.
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8,0
For less than 24 hrs. Ie 9 hr rental price was high
Points positifs : That a car was available
Points négatifs : With the mud slides I had no choice but to rent as I couldn’t fly to lax and then drive my car home. Freeway closed. Had to rent to drive home. my car still at lax. I felt car companies were gauging to get higher prices given the situation
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10,0
So helpful and efficient
Points positifs : Everything was smooth from self check in to pick up. When I needed to extend my reservation twice everyone was fabulously helpful.
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10,0
Wonderful
Points positifs : Excellent customer experience at the pick up counter
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10,0
Points positifs : Great customer service and nice cars.
Points négatifs : Nothing
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8,8
Great drop off
Points positifs : Great drop off. 1 minute pull up and receipt in hand. Much better than other rental companies.
avis de
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10,0
Welcoming smiling attendant. No waiting. Fast.
Points positifs : Easy return. Welcoming and ready attendant.
Points négatifs : All good. No complaints
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10,0
Points positifs : Ease of access. The rental process was smooth and exceptionally efficient. Excellent service and streamlined process.
Points négatifs : Price was vague and all the added charges were unexpected. I thought it would cost $35 and it ended up at almost $100. Hidden fees and charges make the cost unpredictable and loses some integrity in the process.
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10,0
Points positifs : Very hassle free. I had my receipt almost before I could get out of the car.
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10,0
Points positifs : easy check-in, fast car pickup(car is already waiting for you), stuff is very friendly
Points négatifs : car ran out of coolant!!!!!!! in the middle of the trip! Had to call roadside services, We had to drive down to a service point to add the coolant ourselves. Alamo, Please check your car before rent to us!
avis de
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9,6
Points positifs : The pick up at San Francisco and the drop off at San Diego was easier than I thought it would be, as I hadn't been in either of those airports before
Points négatifs : My flight was very late into San Francisco and I was tired. I shouldn't have let the Alamo agent talk me into the option to buy a tank of gas which was somewhat lower, but not a huge difference compared to what I could have gotten outside the airport. Then I was to return it empty, which was a definite win on your part, and not mine. Won't choose that option again.
avis de
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10,0
So helpful and efficient
Points positifs : Everything was smooth from self check in to pick up. When I needed to extend my reservation twice everyone was fabulously helpful.
avis de
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10,0
Wonderful
Points positifs : Excellent customer experience at the pick up counter
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10,0
Points positifs : Great customer service and nice cars.
Points négatifs : Nothing
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7,2
Bad car but convenient service...
Points positifs : Loved How easy the pick up and drop off procedure was, makes it especially convenient when you have an impatient toddler with you. Very nice customer service and no hassle or upsell game, just straight down to business.
Points négatifs : The cars low tire signal came on when we drove a couple miles on the freeway, the outside of the vehicle was very dirty as well as the inside, nothing was thoroughly wiped down. The car itself was awful, maybe it was just the make and model but anyone who say in the 3rd row got car sick and the entertainment system was all filled with previous driver's phone info so we couldn't sync ours until I decided to just do a factory reset on the system .
avis de
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8,0
For less than 24 hrs. Ie 9 hr rental price was high
Points positifs : That a car was available
Points négatifs : With the mud slides I had no choice but to rent as I couldn’t fly to lax and then drive my car home. Freeway closed. Had to rent to drive home. my car still at lax. I felt car companies were gauging to get higher prices given the situation
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