Réservez une voiture de location chez Avis à San Francisco

Points positifs : Nothing.

Points négatifs : The location was closed when I got there. How was I able to make a reservation at 5pm when the place closes at 5pm? On top of that, I got there at 4:50 p.m and the location was closed. I attempted to go to the airport Avis location and swap my reservation there but the rate was 3x more expensive and the reservation non transferable. Ended up not getting a car and had to cancel all my plans for the weeeknd. On top of all of this, Avis is now charging me a no show fee.

Points positifs : Nothing

Points négatifs : Couldn't even pick up my car

Points positifs : The staff at the pickup was very friendly and helpful.

Points négatifs : I was unable to find the return location, tried calling and no answer. Ended up being late by 20 min and getting charged for a whole extra day. The drop off process was pretty bad.

Points positifs : Drop off was fine.

Points négatifs : I have used Avis Preferred for convenience and service in the past. The car had two very noticeable dents in the side and there was no notation of this anywhere. I had to flag down an Avis garage person to get information on how to document this. I then had to tell the person at the exit gate and she gave me a hand written note. I could have saved over $35 if I had used Fox Rental, but I chose Avis for their usual reliability and service which they did not provide. The car was not very clean - lots of water spots on the glass and exterior mirrors.

Points négatifs : They didn't have a small-sized car that I originally requested, and first gave me a large Ford sedan that was very loud (the moment you turn it on, it makes a VROOM noise without accelerating), and when I requested a different car they said they only had a large SUV, so I ended up taking that which was very uncomfortable to drive.

Points positifs : Staff was friendly

Points négatifs : The car interior didn't seem clean

Points négatifs : The car was old, the cost was high, and the check-in was the WORST!! They had five people standing around and it took me an hour to get a car!

Points négatifs : The two hour wait at pick up was RIDICULOUS. Avis has TERRIBLE customer service.