Points positifs : The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
Points négatifs : The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
Points positifs : They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.
Points négatifs : The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.
Points positifs : Easy to pick up and drop off and the shuttle was also expedient to and from the airport.
Car was new with 300 miles.
Points négatifs : The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.
Points positifs : Friendly and easy couldn’t ask for faster service
Points positifs : Arrived and national did not have reservation and did not have any other cars. Told us to call other locations. Was on the phone for several hours. National has only 2 other available cars in the area and was trying to make me pay regular price for the other cars despite not having or being able to honor my reservation. Was told the local regional manager would call me and I am still waiting for their call. Will not be renting w national again and cannot trust that reservations made on this website will be honored moving forward
Points négatifs : Honor reservation. Have rental car available if there is a booked reservation. Do not falsely sell these reservations if the company cannot honor them. Very disappointed all together
Points négatifs : Should give car with full tank of gas
Points positifs : Staff was very helpful, would rent from National again!
Points négatifs : We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.
Points négatifs : All was great
Points positifs : Friendly, helpful staff. Offered upgrade at no cost when initially booked car was not readily available.
Points négatifs : The location (inside a parking garage inside a large buildling complex) can be difficult to find both for pickup and for dropoff.
Points positifs : The car was good and quality as expected.
Points négatifs : The main drawback was the pick-up of the car. The priceline system is not transparent at all, I had asked for a pick-up at Boston airoport and it came up that this was at the city center. This made everything more complicated.
Points positifs : So smooth and easy.
Points négatifs : I loved it - no improvements I can think of.
Points positifs : Great customer service during pick up and on the phone to extend the rental. Rep offered great options for our rental needs to maximize our budget options for our needs.
Points négatifs : Signage to find the rental location in Boston was lacking.
Chez National, une voiture de location à Boston coûte en moyenne 38 € par jour.
Standard (Chrysler 200 ou similaire) est la catégorie de voiture la plus réservée chez National à Boston.
National possède 3 succursales à Boston. Consultez notre carte des succursales National pour trouver celle qui vous convient le mieux.