Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
7,2
Points positifs : dropoff easy but p[ickup was rocky.
Points négatifs : We picked up the Opel Insignia we ordered, but had to return it within the hour when we discovered that one of the electric windows had gone off its track. The replacement, a Nissan Qashqai SUV, was a significant upgrade and handled beautifully.
avis de
-
3,2
Poor value for money
Points positifs : Friendly staff
Points négatifs : Did not receive our car until an hour after appointed time, when it was delivered dirty inside and out. (We were offered the option to wait even longer while it was cleaned!) Car was classified as Economy, but seemed like a Mini to us. Not particularly good value for money, and a long wait.
avis de
-
6,0
Points positifs : It was excellent, fast and easy.
avis de
-
2,0
Wasn’t able to get car
Points négatifs : They said I needed an international driver’s license for Alamo, so I wasn’t able to get the car. I had to go to a different car rental place and pay a high premium since I had no reservation
avis de
-
5,2
Horrible service at the train station
Points négatifs : We had a reservation at 9:00 and waited for 2 1/2 hours for a car. They are a bunch of monkeys in a circus with no ringleader. It is a joke that enterprise hired these incompetent fools to work there. AVOID AT ALL COSTS!!!
avis de
-
10,0
Points positifs : Everything
Points négatifs : Nothing
avis de
-
8,4
Points positifs : Our customer service representative went above and beyond the call of service, and hailed us a taxi to our next destination.
avis de
-
4,8
Long wait, Wrong car
Points positifs : The car was fine. Had a GPS available in English. Very friendly customer service
Points négatifs : Had to wait 4+ hours for a car that we had booked a month in advance. We booked a “mini” so we’re expecting a very small car. We ended up getting a 9 seater van which was inconvenient to drive and park in the places we were going
avis de
-
9,2
Great experience and ride
Points positifs : The van was newer and in great functioning condition. It had a lot of room, accessories, and drove great.
Points négatifs : We picked the van up at 12:30 AM. The inside cleanliness was not great. It was dusty, had an empty coke can, pretzels, and sunflower seed shells in the floor and a couple of cup holders. I removed those items and all was well.
avis de
-
7,2
Points positifs : dropoff facile mais p[ickup était rocailleux.
Points négatifs : Nous avons pris l'Opel Insigne que nous avons commandé, mais nous avons dû le retourner dans l'heure où nous avons découvert que l'une des fenêtres électriques avait disparu de sa piste. Le remplacement, un Nissan Qashqai SUV, a été une mise à niveau importante et a été géré avec soin.
avis de
-
3,2
Le rapport qualité/prix est médiocre
Points positifs : Personnel sympa
Points négatifs : Nous n'avons pas reçu notre voiture avant une heure après l'heure prévue, quand elle a été livrée sale à l'intérieur et à l'extérieur. (On nous a offert la possibilité d'attendre encore plus longtemps alors qu'il était nettoyé!) la voiture était classée comme économique, mais semblait être un Mini pour nous. Pas particulièrement bon rapport qualité/prix, et ça fait longtemps.
avis de
-
6,0
Points positifs : Excellent, rapide et efficace.
avis de
-
10,0
Points positifs : Everything
Points négatifs : Nothing
avis de
-
9,2
Great experience and ride
Points positifs : The van was newer and in great functioning condition. It had a lot of room, accessories, and drove great.
Points négatifs : We picked the van up at 12:30 AM. The inside cleanliness was not great. It was dusty, had an empty coke can, pretzels, and sunflower seed shells in the floor and a couple of cup holders. I removed those items and all was well.
avis de
-
7,2
Points positifs : dropoff easy but p[ickup was rocky.
Points négatifs : We picked up the Opel Insignia we ordered, but had to return it within the hour when we discovered that one of the electric windows had gone off its track. The replacement, a Nissan Qashqai SUV, was a significant upgrade and handled beautifully.
avis de
-
8,4
Points positifs : Our customer service representative went above and beyond the call of service, and hailed us a taxi to our next destination.
avis de
-
7,2
Points positifs : dropoff facile mais p[ickup était rocailleux.
Points négatifs : Nous avons pris l'Opel Insigne que nous avons commandé, mais nous avons dû le retourner dans l'heure où nous avons découvert que l'une des fenêtres électriques avait disparu de sa piste. Le remplacement, un Nissan Qashqai SUV, a été une mise à niveau importante et a été géré avec soin.
avis de
-
3,2
Poor value for money
Points positifs : Friendly staff
Points négatifs : Did not receive our car until an hour after appointed time, when it was delivered dirty inside and out. (We were offered the option to wait even longer while it was cleaned!) Car was classified as Economy, but seemed like a Mini to us. Not particularly good value for money, and a long wait.
avis de
-
6,0
Points positifs : It was excellent, fast and easy.
avis de
-
2,0
Wasn’t able to get car
Points négatifs : They said I needed an international driver’s license for Alamo, so I wasn’t able to get the car. I had to go to a different car rental place and pay a high premium since I had no reservation
avis de
-
5,2
Horrible service at the train station
Points négatifs : We had a reservation at 9:00 and waited for 2 1/2 hours for a car. They are a bunch of monkeys in a circus with no ringleader. It is a joke that enterprise hired these incompetent fools to work there. AVOID AT ALL COSTS!!!
avis de
-
4,8
Long wait, Wrong car
Points positifs : The car was fine. Had a GPS available in English. Very friendly customer service
Points négatifs : Had to wait 4+ hours for a car that we had booked a month in advance. We booked a “mini” so we’re expecting a very small car. We ended up getting a 9 seater van which was inconvenient to drive and park in the places we were going
avis de
-
3,2
Le rapport qualité/prix est médiocre
Points positifs : Personnel sympa
Points négatifs : Nous n'avons pas reçu notre voiture avant une heure après l'heure prévue, quand elle a été livrée sale à l'intérieur et à l'extérieur. (On nous a offert la possibilité d'attendre encore plus longtemps alors qu'il était nettoyé!) la voiture était classée comme économique, mais semblait être un Mini pour nous. Pas particulièrement bon rapport qualité/prix, et ça fait longtemps.
avis de
-
6,0
Points positifs : Excellent, rapide et efficace.
avis de
