Avis des clients
Note globale
7,2 Bien
Basé sur 140 avis
Note générale
7,1
Propreté
7,3
Confort
7,3
Prise en charge/Retour
7,1
Rapport qualité/prix
7,1
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Location de voitures pas chères à Las Vegas
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Las Vegas - Avis et annuaire des agences
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Las Vegas
160 E Flamingo Rd
+1 702 894 9669
2465 E Sahara Ave
+1 702 641 1078
2535 Las Vegas Blvd S
+1 702 761 7575
3000 Paradise Road
+1 702 597 4535
301 Fremont Street
+1 702 388 2471
3110 E Sunset Rd
+1 702 968 5500
3401 W Sahara Ave
+1 702 876 4466
3620 E Flamingo Rd Ste 6
+1 702 735 2124
3745 Boulder Hwy
+1 702 457 0066
3801 Las Vegas Blvd S
+1 702 862 4507
3900 N. Rancho, Suite 108
+1 702 395 2244
4455 Paradise Rd
+1 702 216 5333
4517 W Flamingo Rd
+1 702 365 6662
4845 S Fort Apache Rd Ste A
+1 702 257 8125
5070 E. Cartier Avenue
+1 702 643 3605
5080 Paradise Rd
+1 702 734 3977
5120 S Decatur Blvd Ste 104
+1 702 597 2515
5255 W Sahara Ave
+1 702 368 6972
5445 Drexel Rd
+1 702 839 9061
5811 W Sahara Ave
+1 702 368 6972
6480 W Sahara Ave
+1 702 876 8275
660 N. Decatur
+1 702 259 6469
7135 Gilespie St
+1 702 795 8842
7150 South Durango
+1 702 266 9882
7240 W Azure Dr Ste 105
+1 702 645 2845
8635 S Rainbow Blvd
+1 702 263 1958
9484 W Lake Mead Blvd # 1
+1 702 869 6697
9555 S. Eastern Avenue Ste 120
+1 702 260 7377
- 8.1
- 8.5
- 8.4
- 7.9
- 8.1
Avis récents
8,8 Excellent
13 nov. 2016
Service impeccable
Points positifs : Service agréable, courtois et compétent.
Points négatifs : La voiture n'était pas tout à fait propre, mais pour le reste tout était parfait.
2,0 Médiocre
19 avr. 2017
Points négatifs : suite a un accident crée par un tiers ,enterprise c est permis de ponctionner 1000 dollars de franchise alors que je n avais aucun tort dans cet accident !!! méfiez vous quand vous louez une voiture aux states , lisez bien entre les lignes pour les assurances !!!!
Fox
Avis sur Fox
Agences
╳
Fox
Agences à Las Vegas
8801 South Las Vegas Blvd
+1 702 964 1320
- 5.1
- 5.3
- 5.7
- 4.7
- 5.6
Avis récents
9,6 Excellent
17 oct. 2016
Bien
Points positifs : Rapidité de retour de location
Points négatifs : Encore une navette à prendre pour se rendre à l'aéroport.
2,0 Médiocre
16 juil. 2017
Dommage de communiquer sur de faux tarifs
Points positifs : Franchement rien même pas la voiture
Points négatifs : La prise en otage en arrivant sur place, avec l'obligation de payer une assurance "facultative" + le coût de la location... Alors que je suis déjà sensé l'avoir payé en ligne !
Ace
Avis sur Ace
Agences
╳
Ace
Agences à Las Vegas
8174 S Las Vegas Blvd.
+1 702 739 4711
- 4.3
- 5.4
- 5.2
- 3.9
- 4.6
Avis récents
4,4 Correct
15 mai 2017
Très déçu et arnaque d'assurance pour les étrangers
Points positifs : Nissan Altima confortable
Points négatifs : 1. Arrivé à 11h au point de rencontre pour l'autocar de d'Ace qui devait nous transporter de l'aéroport vers leur agence située à environ 2 km. Il y a eu retard. En plus, l'autocar était trop petit pour tous les gens qui l'attendaient. Alors, nous avons due attendre le retour de l'autocar. Nous avions réservé l'auto pour midi et on est sortie vers 13h15.
2. J'avais apporté mes documents d'assurances en anglais pour une location au Canada et à l'étranger. Ils ne comprenaient pas. Ils croyaient que je n'étais pas couvert pour la voiture. Ils ont téléphoné à ma compagnie d'assurance Belair Direct au Québec. Malgré notre assurance TOUT RISQUE pour une location internationale, nous avons été obligé de prendre leur assurance privée, car si la voiture était accidentée, il nous aurait facturé $80 US par jour pour chacune des journées que la voiture est au garage et ce même si notre assurance paie tous les dommages. Elle ne couvre pas la perte de location de l'auto. Ils appellent ça; THE LOST OF USE. Ils disent que pendant que la voiture est au garage, ils perdent de l'argent, alors ils chargent les clients au max par jour, soit l'équivalent de 2 locations distinctes par jour malgré les assurances. Le prix final fut de $300 USA pour 5 jours de location. C'était le double de ce que nous avions réservé sur internet ($150 US). Je ne recommande pas cette entreprise de location.
3. Après m'avoir fait peur avec le $80 US par jour et avoir signé, la voiture que l'on ma prêtée était déjà égratignée et accidentée. Ce qui veut dire qu'ACE ne répare pas les voitures et conserve leur part de profit de l'assurance. Ils ne réclament pas les égratignures afin de ne pas avoir de problème avec leur assureur. Ils nous attirent avec des bas prix sur internet et se rattrape largement avec leur profit qu'ils font avec l'assurance pour les gens qui sont étranger des USA.
4. J'ai précisé que je paierais comptant en dollars US, car j'avais de l'argent des années antérieures obtenus à un meilleur taux. Lors du retour de la voiture, il était trop tard. Ils avaient déjà facturé ma carte de crédit, alors j'ai due payer le taux de change plus cher en plus du 2.5% que MC réclame, soit 430 $ pour 5 jours de location.
Advantage
Avis sur Advantage
Agences
╳
Advantage
Agences à Las Vegas
200 N Main Street
+1 702 386 4588
4000 W Flamingo Road
+1 702 880 5927
4500 W Tropicana Ave
+1 702 365 7103
7135 Gilespie Street
+1 702 216 7510
9090 West Alta Drive
+1 702 636 7177
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
3,2
Points positifs : Vehicle options were nice and customer service was superior.
Points négatifs : Upon arrival to the airport the shuttle for advantage rentals took an outrageous amount of time to arrive. The vehicle that was rented ( Toyota 4 runner SR5 ) had scratches and dings all throughout the exterior. The interior was dirty with stains on the seats and dash. Ultimatly becoming a very unpleasant experience when operating and was not worth the rate we were charged for the vehicle.
avis de
-
5,6
Pickup problem
Points positifs : Car was great
Points négatifs : Delayed pickup despite reservation, no upgrade offered, unable to view contract before electronically signing it, and finally, staff very aggressive, disrespectful, and unhelpful.
avis de
-
2,0
Higher locals security deposit?
Points négatifs : I ended up not renting at all
avis de
-
2,0
Points négatifs : Terrible service!! Extra fees here and there for every single thing. The car they gave me had no air in the tires and the tank was not full. The staff was very impolite. I will not rent from them again and you shouldn't too.
avis de
-
10,0
Simple.
Points positifs : Simple drop-off procedure, friendly staff.
Points négatifs : Nothing we didn't like.
avis de
-
10,0
Great experience
Points positifs : Easy pick up and drop off
Points négatifs : How they keep pushing you to purchase there side products.
avis de
-
2,0
WORST CUSTOMER SERVICE
Points positifs : I didn't like anything.
Points négatifs : I booked a 6am reservation and when I went down around 5:45 the man said my reservation was pending id have to wait until 7:30. So I called advantage asking them to speed up the progress and they said that the issue was they have no cars. So I asked why I was able to book at 6am if there were no cars. No answer. Went back down to talk to the guy. No answer he just said try the other desk at 6:30, she said I could book but is have to call my insurance company for her to get approval AND put down $350 as a hold. I ended up going to Hertz which was worth it 100%
avis de
-
2,0
Worst customer service at the counter if you're smart dont rent here!
Points positifs : Nothing
Points négatifs : The customer service agent tried to make me feel guilty for renting with them when they didn't have any cars. Instead of saying I'm so sorry sir we are out of cars for the next two hours. Here's what I can do. Instead he said. You just ordered your car online didn't you?yoi can't do that, now you have to wait. He's from the east coast, I could tell by his accent. He has no business working in customer service. He's clearly burnt out and has forgotten why he works there, and his number 1 priority. Guess what sir if you alienate all of your customers, you don't have a job to go to. Think about it!
avis de
-
4,0
Points négatifs : My wife and I were charged for both being drivers. No other rental car company has ever charged us for being drivers.
avis de
-
2,0
Rude clerks and Beware of junk fees!
Points positifs : Nothing
Points négatifs : When we picked up the car in Phoenix, the clerk gave us the AAA rate and claimed that the damage waiver was included for no charge. We didn't object because he said it was free. We did not need the damage waiver because my credit card company provides insurance for car rentals. I did not realize the extra charges until we left, after the contract had been signed. The clerk at return refused to remove the charges, and he was super rude.
avis de
-
10,0
Points positifs : Quick and easy
avis de
-
4,0
Not the model we expected to rent.
Points positifs : Not the model we expected to rent, dirty from outside and inside. No variety, poor service.
avis de
-
10,0
Simple.
Points positifs : Simple drop-off procedure, friendly staff.
Points négatifs : Nothing we didn't like.
avis de
-
10,0
Great experience
Points positifs : Easy pick up and drop off
Points négatifs : How they keep pushing you to purchase there side products.
avis de
-
10,0
Points positifs : Quick and easy
avis de
-
3,2
Points positifs : Vehicle options were nice and customer service was superior.
Points négatifs : Upon arrival to the airport the shuttle for advantage rentals took an outrageous amount of time to arrive. The vehicle that was rented ( Toyota 4 runner SR5 ) had scratches and dings all throughout the exterior. The interior was dirty with stains on the seats and dash. Ultimatly becoming a very unpleasant experience when operating and was not worth the rate we were charged for the vehicle.
avis de
-
5,6
Pickup problem
Points positifs : Car was great
Points négatifs : Delayed pickup despite reservation, no upgrade offered, unable to view contract before electronically signing it, and finally, staff very aggressive, disrespectful, and unhelpful.
avis de
-
2,0
Higher locals security deposit?
Points négatifs : I ended up not renting at all
avis de
-
2,0
Points négatifs : Terrible service!! Extra fees here and there for every single thing. The car they gave me had no air in the tires and the tank was not full. The staff was very impolite. I will not rent from them again and you shouldn't too.
avis de
-
2,0
WORST CUSTOMER SERVICE
Points positifs : I didn't like anything.
Points négatifs : I booked a 6am reservation and when I went down around 5:45 the man said my reservation was pending id have to wait until 7:30. So I called advantage asking them to speed up the progress and they said that the issue was they have no cars. So I asked why I was able to book at 6am if there were no cars. No answer. Went back down to talk to the guy. No answer he just said try the other desk at 6:30, she said I could book but is have to call my insurance company for her to get approval AND put down $350 as a hold. I ended up going to Hertz which was worth it 100%
avis de
-
2,0
Worst customer service at the counter if you're smart dont rent here!
Points positifs : Nothing
Points négatifs : The customer service agent tried to make me feel guilty for renting with them when they didn't have any cars. Instead of saying I'm so sorry sir we are out of cars for the next two hours. Here's what I can do. Instead he said. You just ordered your car online didn't you?yoi can't do that, now you have to wait. He's from the east coast, I could tell by his accent. He has no business working in customer service. He's clearly burnt out and has forgotten why he works there, and his number 1 priority. Guess what sir if you alienate all of your customers, you don't have a job to go to. Think about it!
avis de
-
4,0
Points négatifs : My wife and I were charged for both being drivers. No other rental car company has ever charged us for being drivers.
avis de
-
2,0
Rude clerks and Beware of junk fees!
Points positifs : Nothing
Points négatifs : When we picked up the car in Phoenix, the clerk gave us the AAA rate and claimed that the damage waiver was included for no charge. We didn't object because he said it was free. We did not need the damage waiver because my credit card company provides insurance for car rentals. I did not realize the extra charges until we left, after the contract had been signed. The clerk at return refused to remove the charges, and he was super rude.
avis de
-
4,0
Not the model we expected to rent.
Points positifs : Not the model we expected to rent, dirty from outside and inside. No variety, poor service.
avis de
Agences
╳
Airport Van
Agences à Las Vegas
7040 Gilespie Street
+1 702 614 0000
Alamo
Avis sur Alamo
Agences
╳
Alamo
Agences à Las Vegas
7135 Gilespie St
+1 844 370 7395
Avis des clients
Note globale
8,7 Excellent
Basé sur 131 avis
Note générale
8,6
Propreté
8,8
Confort
8,7
Prise en charge/Retour
8,7
Rapport qualité/prix
8,5
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,2
Points négatifs : The windshield was cleaned very poorly, and when the sun hit it right, the view was very obscured by streak marks etc.
avis de
-
9,6
Nice, easy pickup and drop off
Points positifs : Checkin clerk was very friendly and gave us maps to help us navigate around. Choice of cars was good
avis de
-
4,0
Hidden charges
Points positifs : Nothing
Points négatifs : Too informal
avis de
-
4,0
Points négatifs : Pushy upsell on insurance despite already buying from priceline. Despite paying for upgrade to SUV can't tell me what is the difference from normal SUV
avis de
-
2,0
Points négatifs : They car smelled like cigarettes! and the usb ports didn't work. very disappointed...
avis de
-
3,6
Change in Credit Card was a huge issue
Points négatifs : My credit card was compromised between the time I booked the reservation and the time for car rental and changing the credit card was a huge hassle at the rental car center. Also, did not get the car that I booked - there were none left so got a lesser model.
avis de
-
2,0
Easy checkin and checkout process
Points positifs : The Toyota Sienna we rented out was perfect for our needs. The maintenance light did show up, and we needed to get it checked out at Firestone as instructed by the help line. That process was easy enough, and we were compensated a day off our rental for our trouble. When we turned in the car 3 days earlier, and the checkout process was easy enough, with the discounted days totaling 4 days off reflected on the bill. Definitely would rent from Alamo again, for their reliability and ease of processing.
avis de
-
5,2
Points positifs : The car was good.
Points négatifs : The check in process was awful. The computer would not take the cards, the employee had the same problem. The process took over 35 minutes.
avis de
-
5,2
15 seater with seats that don't fold down
Points positifs : Pickup and drop off process
Points négatifs : None of the seats on the 15 seater could be folded down. This meant having to remove all headrests and carrying our luggage I've 4 rows of seats to place them in the last row. The vehicle felt like it had 100000 miles on it even though it was a relatively new vehicle
avis de
-
10,0
Above & Beyond
Points positifs : Experienced a flat/damaged tire during our trip. Alamo provided prompt, courteous roadside assistance, and a replacement vehicle - we were back on the road in 2 hours. Every customer service rep we encountered was friendly and helpful. I'm a new loyal customer!
avis de
-
10,0
Trouble-free Rental
Points positifs : Vehicle was clean and performed like a new car should. The counter staff in Vegas was friendly and helpful.
avis de
-
9,2
Expecting a Surburban
Points positifs : Expected a to rent a Surburban, but got an Expedition instead. Very roomy, clean and comfortable ride.
avis de
-
9,2
Points négatifs : The windshield was cleaned very poorly, and when the sun hit it right, the view was very obscured by streak marks etc.
avis de
-
9,6
Nice, easy pickup and drop off
Points positifs : Checkin clerk was very friendly and gave us maps to help us navigate around. Choice of cars was good
avis de
-
10,0
Above & Beyond
Points positifs : Experienced a flat/damaged tire during our trip. Alamo provided prompt, courteous roadside assistance, and a replacement vehicle - we were back on the road in 2 hours. Every customer service rep we encountered was friendly and helpful. I'm a new loyal customer!
avis de
-
10,0
Trouble-free Rental
Points positifs : Vehicle was clean and performed like a new car should. The counter staff in Vegas was friendly and helpful.
avis de
-
9,2
Expecting a Surburban
Points positifs : Expected a to rent a Surburban, but got an Expedition instead. Very roomy, clean and comfortable ride.
avis de
-
4,0
Hidden charges
Points positifs : Nothing
Points négatifs : Too informal
avis de
-
4,0
Points négatifs : Pushy upsell on insurance despite already buying from priceline. Despite paying for upgrade to SUV can't tell me what is the difference from normal SUV
avis de
-
2,0
Points négatifs : They car smelled like cigarettes! and the usb ports didn't work. very disappointed...
avis de
-
3,6
Change in Credit Card was a huge issue
Points négatifs : My credit card was compromised between the time I booked the reservation and the time for car rental and changing the credit card was a huge hassle at the rental car center. Also, did not get the car that I booked - there were none left so got a lesser model.
avis de
-
2,0
Easy checkin and checkout process
Points positifs : The Toyota Sienna we rented out was perfect for our needs. The maintenance light did show up, and we needed to get it checked out at Firestone as instructed by the help line. That process was easy enough, and we were compensated a day off our rental for our trouble. When we turned in the car 3 days earlier, and the checkout process was easy enough, with the discounted days totaling 4 days off reflected on the bill. Definitely would rent from Alamo again, for their reliability and ease of processing.
avis de
-
5,2
Points positifs : The car was good.
Points négatifs : The check in process was awful. The computer would not take the cards, the employee had the same problem. The process took over 35 minutes.
avis de
-
5,2
15 seater with seats that don't fold down
Points positifs : Pickup and drop off process
Points négatifs : None of the seats on the 15 seater could be folded down. This meant having to remove all headrests and carrying our luggage I've 4 rows of seats to place them in the last row. The vehicle felt like it had 100000 miles on it even though it was a relatively new vehicle
avis de
Agences
╳
AMPM Car And Truck Rentals
Agences à Las Vegas
5757 Wayne Newton Blvd
+1 310 815 1715
Avis
Avis sur Avis
Agences
╳
Avis
Agences à Las Vegas
202 Fremont Street
+1 702 387 5191
2219 South Rainbow Boulevard
+1 702 254 1250
2880 South Las Vegas Boulevard
+1 702 691 5868
3400 South Las Vegas Boulevard
+1 702 791 7425
3600 South Las Vegas Boulevard
+1 702 693 8838
3730 South Las Vegas Boulevard
+1 702 590 9560
3770 South Las Vegas Boulevard
+1 702 730 7974
3790 South Las Vegas Boulevard
+1 702 740 6415
3799 South Las Vegas Boulevard
+1 702 891 3012
3850 South Las Vegas Boulevard
+1 702 597 7490
3900 South Las Vegas Boulevard
+1 702 730 5988
3950 South Las Vegas Boulevard
+1 702 632 6132
4760 West Sahara Avenue, Suite 26
+1 702 258 3400
7135 Gilespie Street
+1 702 531 1500
7171 West Craig Road, Suite 108
+1 702 395 0193
Avis des clients
Note globale
8,1 Excellent
Basé sur 130 avis
Note générale
8,0
Propreté
8,2
Confort
8,4
Prise en charge/Retour
7,9
Rapport qualité/prix
8,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Fantastic experience!
Points positifs : The car was much more than expected. We expected a basic convertible but got a V8 leather interior Mustang. Phenomenal car and a wonderful experience. The customer service was excellent!
Points négatifs : Happy with everything
avis de
-
6,0
Points positifs : We rented the Mustang for quite good price. Even if it was $100 more that I expected. Pick up and Drop off went quick.
Points négatifs : The total we payed was $100 more that we talked the time of rental.
avis de
-
10,0
Amazing experience!
Points positifs : Great service and experience from beginning to end.
avis de
-
10,0
Points positifs : The fast service.
Points négatifs : The distance to drop return the car was far.
avis de
-
3,2
Bad experience
Points négatifs : Waited for 1+ hours. The final price was 4X the rate on Kayak. I ended up not using the car (less than 1 mile), and when I returned the car, I was charged $20 for NOT using the car
avis de
-
5,2
Mediocre, unfriendly, unprofessional customer service
Points positifs : Relative value.
Points négatifs : As a frequent renter, among all the major agencies I found AVIS to have the worst counter and telephone customer service.
avis de
-
10,0
Points positifs : Good experience i liked that I could pick up and return the vehicle at the hotel
avis de
-
10,0
Points positifs : Fast service.got some help for road map.thank you.
avis de
-
9,2
Slow line to pickup car, but agent gave us a 2017 Mustang!
Points positifs : We waited a long time in the line, but later learned that we could have used the Avis Preferred line. Agent ended up giving us a 2017 Mustang for our trouble, it was sweet!L
Points négatifs : Long wait to get car, but really our own fault for not going to Avis Preferred desk
avis de
-
2,0
Fremont Street Experience from Hell
Points positifs : Nothing at this location, which was at the Four Queens Casino.
Points négatifs : After booking our car, we took a Lyft across Las Vegas, and upon arriving at the hotel to pick up a car, I get a call saying there are no cars left. How was I able to reserve one then, just 45 minutes ago? Beyond that, the girl working the Avis desk was pretty dismissive about the situation, and offered no solutions. Customer service is not A wise career choice for her. We had to call all over town looking for a rental company with a one-way rental car (we had a cancelled flight and needed to drive back to Oregon asap). After several calls and searching various companies, we end up finding a car... WITH AVIS! How could the Avis worker we just spoke to not look that up? So, back into another Lyft to take us basically to the part of the strip that we had just come from! We spent about $40.00 on just taking Lyft in a circle. The Monte Carlo Avis staff was great and upgraded us for free, but that will be for separate review, as we had to make a separate reservation for that car.
avis de
-
9,2
Points négatifs : There was an awful smell in the car
avis de
-
6,8
Long wait for rental car
Points positifs : The price was right, hence the long line at the rental counter
Points négatifs : Waited over two hours in line to rent the car.
avis de
-
10,0
Fantastic experience!
Points positifs : The car was much more than expected. We expected a basic convertible but got a V8 leather interior Mustang. Phenomenal car and a wonderful experience. The customer service was excellent!
Points négatifs : Happy with everything
avis de
-
10,0
Amazing experience!
Points positifs : Great service and experience from beginning to end.
avis de
-
10,0
Points positifs : The fast service.
Points négatifs : The distance to drop return the car was far.
avis de
-
10,0
Points positifs : Good experience i liked that I could pick up and return the vehicle at the hotel
avis de
-
10,0
Points positifs : Fast service.got some help for road map.thank you.
avis de
-
9,2
Slow line to pickup car, but agent gave us a 2017 Mustang!
Points positifs : We waited a long time in the line, but later learned that we could have used the Avis Preferred line. Agent ended up giving us a 2017 Mustang for our trouble, it was sweet!L
Points négatifs : Long wait to get car, but really our own fault for not going to Avis Preferred desk
avis de
-
9,2
Points négatifs : There was an awful smell in the car
avis de
-
6,0
Points positifs : We rented the Mustang for quite good price. Even if it was $100 more that I expected. Pick up and Drop off went quick.
Points négatifs : The total we payed was $100 more that we talked the time of rental.
avis de
-
3,2
Bad experience
Points négatifs : Waited for 1+ hours. The final price was 4X the rate on Kayak. I ended up not using the car (less than 1 mile), and when I returned the car, I was charged $20 for NOT using the car
avis de
-
5,2
Mediocre, unfriendly, unprofessional customer service
Points positifs : Relative value.
Points négatifs : As a frequent renter, among all the major agencies I found AVIS to have the worst counter and telephone customer service.
avis de
-
2,0
Fremont Street Experience from Hell
Points positifs : Nothing at this location, which was at the Four Queens Casino.
Points négatifs : After booking our car, we took a Lyft across Las Vegas, and upon arriving at the hotel to pick up a car, I get a call saying there are no cars left. How was I able to reserve one then, just 45 minutes ago? Beyond that, the girl working the Avis desk was pretty dismissive about the situation, and offered no solutions. Customer service is not A wise career choice for her. We had to call all over town looking for a rental company with a one-way rental car (we had a cancelled flight and needed to drive back to Oregon asap). After several calls and searching various companies, we end up finding a car... WITH AVIS! How could the Avis worker we just spoke to not look that up? So, back into another Lyft to take us basically to the part of the strip that we had just come from! We spent about $40.00 on just taking Lyft in a circle. The Monte Carlo Avis staff was great and upgraded us for free, but that will be for separate review, as we had to make a separate reservation for that car.
avis de
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Las Vegas
129 East Fremont Street
+1 702 568 2212
2000 South Las Vegas Boulevard
+1 702 383 5307
3041 Las Vegas Boulevard
+1 702 568 2241
3255 East Sahara Avenue
+1 702 749 9227
4475 West Tropicana Avenue
+1 702 362 8668
6501 Centennial Center Blvd
+1 702 749 9235
7135 Gilespie
+1 702 736 1212
7150 West Sahara Avenue
+1 702 749 9226
Avis des clients
Note globale
6,3 Bien
Basé sur 217 avis
Note générale
6,1
Propreté
6,7
Confort
6,7
Prise en charge/Retour
5,8
Rapport qualité/prix
6,4
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,6
They never had the car for me
Points positifs : Didn't have any issues with the car
Points négatifs : When I arrived, I was told they did not have the full size SUV (8 seats) I reserved. We asked if they gave our vehicle away (our flight was delayed so we were an hour after our reservation start time), and the associate said "we never had it." Instead, they offered me a smaller car that couldn't fit our entire party. We had to take it as they offered no other options. Best part - I was charged the SAME PRICE. I was not given any warning that they did not have a car the size I had reserved, I had to find out when I arrived. Zero empathy, no help at all. Started our road trip off on a sour note. Why does this company allow you to reserve a car they never had available in the first place?
avis de
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8,0
Points négatifs : Budget was fine. Hotwire was misleading about location.
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6,8
Points négatifs : Limited hours for return/ pickup
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9,2
Points positifs : The gas mileage was great! The customer service was great at the Budget rental. I asked the young man which of the two cars I was being offered got better gas mileage, and he was right! The tank only took $20 to fill up compared to my car which is over $50, I loved it!
Points négatifs : The car wasn't that clean. There was some type of sticky substance on the dash. The doors appear to have had tape on them before. There is stuff out there that can get that off.
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7,2
The price was Great
Points positifs : Liked having an SUV and at a great price
Points négatifs : It cost us $50.00 to get to the dealership and a very long wait there to get the car.
avis de
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2,0
Unknown added charges
Points négatifs : The agent added insurance and bunch of other extras that I specifically said that I didn't want. When I got the final bill at the end of the rental period it was twice what it normally is. I will not be using budget again. Not only was I overcharged but the car also had a really pungent smell. I was not offered a refund for the services that I did not ask for and was only give a 20 dollar discount for the smell of the car even though it was unusable for the entire duration of the rental. Very disappointed
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6,4
Points positifs : The staff was nice but the car was uncomfortable
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6,4
Points négatifs : Second time using budget, both times they have been short staffed resulting in a long wait to pick up the car. They try too hard to sell additional coverage.
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2,0
Points positifs : Nothing!
Points négatifs : After waiting at the Budget car rental coun ter for over 50 minutes, in line, the Budget rep. told me, "I can't help you with this registration." You will have to get on another shuttle bus outside, and go to an off-site lot, about 25 minutes away". Or, I can give you a similar car here for 316.00 for 4 days. My reservation was for 157.11 for the same period. Bullshit company!@!!! I will never do business with Budget again, and I will NEVER do busainess again with Kayak!!! And, I will tell everyone I know in 42 states!!!!!!!! You are all operating a scam program!
avis de
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4,4
Not Happy
Points négatifs : Stated they didn't have the reservation, even with the confirmation number, then provided a car at a much higher rate.
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6,0
Inspect windshield and interior!
Points positifs : Didn't notice crack in windshield directly in my forward line of vision until after leaving lot. They switched vehicles as they should have but since i had completed the "walk around" inspection i had to fill out a damage report and vehemently insist it was there when they handed it to me. Moral of story: inspect your car!
avis de
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10,0
Quick and easy access
Points positifs : Friendly and knowledgeable staff made my pick up and drop off of the rental car fast and seamless. Everything was clean and vehicle was perfect for what I needed.
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9,2
Points positifs : The gas mileage was great! The customer service was great at the Budget rental. I asked the young man which of the two cars I was being offered got better gas mileage, and he was right! The tank only took $20 to fill up compared to my car which is over $50, I loved it!
Points négatifs : The car wasn't that clean. There was some type of sticky substance on the dash. The doors appear to have had tape on them before. There is stuff out there that can get that off.
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10,0
Quick and easy access
Points positifs : Friendly and knowledgeable staff made my pick up and drop off of the rental car fast and seamless. Everything was clean and vehicle was perfect for what I needed.
avis de
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8,0
Points négatifs : Budget was fine. Hotwire was misleading about location.
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6,8
Points négatifs : Limited hours for return/ pickup
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7,2
The price was Great
Points positifs : Liked having an SUV and at a great price
Points négatifs : It cost us $50.00 to get to the dealership and a very long wait there to get the car.
avis de
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3,6
They never had the car for me
Points positifs : Didn't have any issues with the car
Points négatifs : When I arrived, I was told they did not have the full size SUV (8 seats) I reserved. We asked if they gave our vehicle away (our flight was delayed so we were an hour after our reservation start time), and the associate said "we never had it." Instead, they offered me a smaller car that couldn't fit our entire party. We had to take it as they offered no other options. Best part - I was charged the SAME PRICE. I was not given any warning that they did not have a car the size I had reserved, I had to find out when I arrived. Zero empathy, no help at all. Started our road trip off on a sour note. Why does this company allow you to reserve a car they never had available in the first place?
avis de
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2,0
Unknown added charges
Points négatifs : The agent added insurance and bunch of other extras that I specifically said that I didn't want. When I got the final bill at the end of the rental period it was twice what it normally is. I will not be using budget again. Not only was I overcharged but the car also had a really pungent smell. I was not offered a refund for the services that I did not ask for and was only give a 20 dollar discount for the smell of the car even though it was unusable for the entire duration of the rental. Very disappointed
avis de
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6,4
Points positifs : The staff was nice but the car was uncomfortable
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6,4
Points négatifs : Second time using budget, both times they have been short staffed resulting in a long wait to pick up the car. They try too hard to sell additional coverage.
avis de
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2,0
Points positifs : Nothing!
Points négatifs : After waiting at the Budget car rental coun ter for over 50 minutes, in line, the Budget rep. told me, "I can't help you with this registration." You will have to get on another shuttle bus outside, and go to an off-site lot, about 25 minutes away". Or, I can give you a similar car here for 316.00 for 4 days. My reservation was for 157.11 for the same period. Bullshit company!@!!! I will never do business with Budget again, and I will NEVER do busainess again with Kayak!!! And, I will tell everyone I know in 42 states!!!!!!!! You are all operating a scam program!
avis de
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4,4
Not Happy
Points négatifs : Stated they didn't have the reservation, even with the confirmation number, then provided a car at a much higher rate.
avis de
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6,0
Inspect windshield and interior!
Points positifs : Didn't notice crack in windshield directly in my forward line of vision until after leaving lot. They switched vehicles as they should have but since i had completed the "walk around" inspection i had to fill out a damage report and vehemently insist it was there when they handed it to me. Moral of story: inspect your car!
avis de
Dollar
Avis sur Dollar
Agences
╳
Dollar
Agences à Las Vegas
3300 Las Vegas Blvd S
+1 702 737 1081
7135 Gilespie Street
+1 866 434 2227
Avis des clients
Note globale
7,5 Bien
Basé sur 549 avis
Note générale
7,3
Propreté
7,7
Confort
7,6
Prise en charge/Retour
7,2
Rapport qualité/prix
7,5
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,0
Points négatifs : No cars available
avis de
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7,6
Pick up via video chat kiosk
Points positifs : They were out of mid-size cars, so they upgraded me for free. That was nice.
Points négatifs : Had to pick up car via a video chat kiosk. Did not like it. Kiosk printed up 2 sets of car documents--one was for someone who rented a car 3 days prior. Child car seat cost an extra $14 which was nearly the price of the rental (single day)
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10,0
Easy peasy
Points positifs : Pickup/drop off was relatively fast and easy; lines were short when I went to pick up. Car was clean and exactly as I reserved. Checkout process was low-stress and they let me pick from several available cars.
Points négatifs : Very minor complaints. The car had some scuffs on the bumper below the hatch; I was worried I would be blamed for them, so I asked them to make a note of it, which they did without drama or complaint, and they didn't ask about them when I turned the car in. Still, I think they should have handles the pre-existing damage issue without my asking.
avis de
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5,6
Lots of additional fees
Points positifs : you got to chose from available cars
Points négatifs : Fees cost more the rental
avis de
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6,8
Points positifs : The customer service agent at drop off was helpful in removing our odd toll fees, after none were used but charged.
avis de
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9,2
Fast, Efficient, Affordable
Points positifs : Smooth transaction. No problems. Good value. Helpful staff.
Points négatifs : N/A
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6,8
Points positifs : Price was right!
Points négatifs : CS was poor. We stood in line while I watched 3 of the 4 CS agents chatting about things to do in town instead of doing the paperwork to rent the car.
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10,0
Points positifs : I got my choice of colors on a Camaro convertible that was a lot of fun to drive. I took the yellow one and didn't have a problem finding it in Las Vegas parking garages.It only cost around $60/day because I booked ahead on it. The rental agent tried to convince me to buy the insurance but wasn't really pushy about it.
avis de
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9,6
Points positifs : No line when I dropped off.
Points négatifs : Very poor, small signage at entrance to parking garage ( no signs anywhere else), if u missed that signage there wasn't much else to do except park and go into the hotel to search for the desk... Whoops then u needed the mileage....back up to the car... But overall a good experience
avis de
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3,6
They tried to scam me
Points négatifs : When I arrived the attendent said they offered free upgrades for military member and the ID'd dependents. When the bill printed up there was a $70 upgrade charge. I asked to be put in a vehicle that was the price I reserved. The smarmy attendent then claim f I would only be charged the amount my reservation claimed but when we checked my account I was charged the fully upgraded amount. Upon my return they claimed I was accidentally charged and upgraded fee for the car level I reserved (SUV) and amended the bill after I spoke to 3 different people about it. Way to try to rip off the Military and their families.
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10,0
Points positifs : Good customer service. Had a little problem getting a car that we liked but once we found one and went thru check out, we were told car was on a recall list so we had to start all over. Rep at check thru said we would not have to fill gas tank upon return, which made it much easier for us.
avis de
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2,4
Points négatifs : Service,wait, condition of vehicle, hassle and delay of pickup.
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10,0
Easy peasy
Points positifs : Pickup/drop off was relatively fast and easy; lines were short when I went to pick up. Car was clean and exactly as I reserved. Checkout process was low-stress and they let me pick from several available cars.
Points négatifs : Very minor complaints. The car had some scuffs on the bumper below the hatch; I was worried I would be blamed for them, so I asked them to make a note of it, which they did without drama or complaint, and they didn't ask about them when I turned the car in. Still, I think they should have handles the pre-existing damage issue without my asking.
avis de
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9,2
Fast, Efficient, Affordable
Points positifs : Smooth transaction. No problems. Good value. Helpful staff.
Points négatifs : N/A
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10,0
Points positifs : I got my choice of colors on a Camaro convertible that was a lot of fun to drive. I took the yellow one and didn't have a problem finding it in Las Vegas parking garages.It only cost around $60/day because I booked ahead on it. The rental agent tried to convince me to buy the insurance but wasn't really pushy about it.
avis de
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9,6
Points positifs : No line when I dropped off.
Points négatifs : Very poor, small signage at entrance to parking garage ( no signs anywhere else), if u missed that signage there wasn't much else to do except park and go into the hotel to search for the desk... Whoops then u needed the mileage....back up to the car... But overall a good experience
avis de
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10,0
Points positifs : Good customer service. Had a little problem getting a car that we liked but once we found one and went thru check out, we were told car was on a recall list so we had to start all over. Rep at check thru said we would not have to fill gas tank upon return, which made it much easier for us.
avis de
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7,6
Pick up via video chat kiosk
Points positifs : They were out of mid-size cars, so they upgraded me for free. That was nice.
Points négatifs : Had to pick up car via a video chat kiosk. Did not like it. Kiosk printed up 2 sets of car documents--one was for someone who rented a car 3 days prior. Child car seat cost an extra $14 which was nearly the price of the rental (single day)
avis de
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6,8
Points positifs : The customer service agent at drop off was helpful in removing our odd toll fees, after none were used but charged.
avis de
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6,8
Points positifs : Price was right!
Points négatifs : CS was poor. We stood in line while I watched 3 of the 4 CS agents chatting about things to do in town instead of doing the paperwork to rent the car.
avis de
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4,0
Points négatifs : No cars available
avis de
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5,6
Lots of additional fees
Points positifs : you got to chose from available cars
Points négatifs : Fees cost more the rental
avis de
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3,6
They tried to scam me
Points négatifs : When I arrived the attendent said they offered free upgrades for military member and the ID'd dependents. When the bill printed up there was a $70 upgrade charge. I asked to be put in a vehicle that was the price I reserved. The smarmy attendent then claim f I would only be charged the amount my reservation claimed but when we checked my account I was charged the fully upgraded amount. Upon my return they claimed I was accidentally charged and upgraded fee for the car level I reserved (SUV) and amended the bill after I spoke to 3 different people about it. Way to try to rip off the Military and their families.
avis de
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2,4
Points négatifs : Service,wait, condition of vehicle, hassle and delay of pickup.
avis de
Agences
╳
Eagle Rent A Car
Agences à Las Vegas
6675 S Tenaya Way
7660 Dean Martin Drive
Las Vegas airport
Economy Rent a Car
Avis sur Economy Rent a Car
Agences
╳
Economy Rent a Car
Agences à Las Vegas
8174 S. Las Vegas Blvd. 102
702 739 4711
Avis des clients
Note globale
5,6 Correct
Basé sur 58 avis
Note générale
5,6
Propreté
5,8
Confort
5,8
Prise en charge/Retour
5,0
Rapport qualité/prix
5,7
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Closed. Abandoned in vegas in middle of night
Points positifs : Fictional low prices. At least they didn't charge me, I think.
Points négatifs : I didn't like having to find a rental in the middle of the night. They work with these booking agencies and airlines but they don't work when flights are late. The other major rental companies were open. Thankfully Fox car rentals was open, with very reasonable rates, especially since I needed a car on the spot without a reservation because economy failed me. Fox was good. Economy will never get my consideration, let alone my business.
avis de
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2,0
Worst online rental ever
Points positifs : That I didn't rent the car what didn't you like
Points négatifs : Everything that was on the Internet was not with was at the car rental place terrible service Internet wise and car rental wise
avis de
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5,2
Don't believe the price quote
Points négatifs : I was charged WAY more than the originally quoted price on the website. The guy at the at the rental desk when I went to pick up hassled me about insurance, and let me believe that when all was finally said and done (an hour later) that the price difference didn't actually end up being much more. In reality it was $230 over the original quote, more than twice what I had planned. He also claimed that he upgraded me to a "luxury four-door vehicle" because it was my birthday, but I never reserved a 2-door compact to begin with. It was all sketchy from the beginning. I had problems adjusting my reservation to make it longer (8 days) once it was booked. It was really difficult to even find a number to call to talk to an actual person. I had problems with email confirmations. I had to take two shuttles to get their Las Vegas rental center (which isn't recognized on GPS, by the way, and goes by the name of Verve). The only nice thing about this was the car -- I liked what I drove, and it was clean -- and the shuttle driver was very nice. Even so, I will never book with Economy again. The hidden costs and extreme difference in quoted price vs. actual price was absolutely infuriating.
avis de
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2,0
Poor
Points positifs : Car was small Car was dirty I had a 7 am flight and there was no shuttle service available before 7 am. So I had to pay for a taxi too.
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2,0
Points positifs : Economy Las Vegas rental car was far and a way the worst experiences I have had with a rental agency or any company for that matter. They were embarrassingly slow, rude and incompetent. I have traveled with business for over 20 years and they win the prize.
avis de
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4,0
Points positifs : The shuttle driver to and from the airport was very nice.
Points négatifs : Our rental did not come with a license plate. It had a registration card in the front window but that didn't stop the police from pulling us over for not having a license plate. Also the car I booked was through economy renta but was outsourced to verve rental which I have never heard of. They wanted put a hold on my credit card for way more than my actual rental cost which I was not aware of at the time of booking.
avis de
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8,0
Courteous and Cheap in Las Vegas
Points positifs : I rented two vehicles back-to-back. The compact was ideal for us and very good gas mileage, It was ready when we arrived. We returned it for a 7 passenger van. It was a 2016 comfortable vehicle. Fit all of us well. The staff was helpful. We did have a hiccup with the van but the staff took care of it, Prices are competitive. We even got a credit when we returned the vehicle early.
Points négatifs : Their rental place is farther from the airport than the others. We had to take a free shuttle from Economy to reach their location.
avis de
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9,2
Great Customer Service with Personality!
Points positifs : Loved everyone from the shuttle driver to the customer rep - great experience - and fun!
Points négatifs : The car was perfect but the windows were streaked
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2,0
shady operation
Points négatifs : old beater car (broken components) no real license tags; temporary paper tag on windshield that expired halfway through trip two shuttles to get there hard-sell on extra insurance
avis de
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5,2
Points positifs : Cars were cheap.
Points négatifs : The car rental was located a long ways from the airport and the shuttle didn't come. We had to pay for an uber to get to the airport to catch our flight. Plus, they charge you an "airport transit fee" even though we didn't use their shuttle. Many of the cars didn't have license plates, which seemed sketchy.
avis de
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5,6
Points positifs : They dropped me off at my hotel and picked me up the next day since they didn't have my car available.
Points négatifs : The vehicle was not available when I arrived, they didn't have a van until the next morning. The car did not have license plates and I was concerned someone stole them. I've never driven a rental without plates. I had a very difficult time getting in touch with anyone and so I just showed up at the office. They told me the tag was the temporary registration which was fine however, I would have preferred to not spend anymore time of my vacation at their office. They said it's hard to get ahold of them by phone and if anyone has questions they should just come to their office. What kind of business disregards their phone customers? The driver of the shuttle bus was giving my younger brother tips on where to get a fake ID...we were on a family vacation...he was telling him this in front of my step mother.
avis de
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2,0
Points positifs : Absolutely NOTHING to like.
Points négatifs : I waited 1/2 for courtesy shuttle to show up while other rental shuttles came by twice. Then the driver gets out and tells all of us waiting that, "Sorry folks but we at Economy Rental have NO cars for you." Tough luck for us. Especially my one friend who PREPAID for his car rental. No notices, no email, no phone call. That Really Sucks! So NO more Economy or Verve Rentals in the future.
avis de
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2,0
Closed. Abandoned in vegas in middle of night
Points positifs : Fictional low prices. At least they didn't charge me, I think.
Points négatifs : I didn't like having to find a rental in the middle of the night. They work with these booking agencies and airlines but they don't work when flights are late. The other major rental companies were open. Thankfully Fox car rentals was open, with very reasonable rates, especially since I needed a car on the spot without a reservation because economy failed me. Fox was good. Economy will never get my consideration, let alone my business.
avis de
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2,0
Worst online rental ever
Points positifs : That I didn't rent the car what didn't you like
Points négatifs : Everything that was on the Internet was not with was at the car rental place terrible service Internet wise and car rental wise
avis de
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5,2
Don't believe the price quote
Points négatifs : I was charged WAY more than the originally quoted price on the website. The guy at the at the rental desk when I went to pick up hassled me about insurance, and let me believe that when all was finally said and done (an hour later) that the price difference didn't actually end up being much more. In reality it was $230 over the original quote, more than twice what I had planned. He also claimed that he upgraded me to a "luxury four-door vehicle" because it was my birthday, but I never reserved a 2-door compact to begin with. It was all sketchy from the beginning. I had problems adjusting my reservation to make it longer (8 days) once it was booked. It was really difficult to even find a number to call to talk to an actual person. I had problems with email confirmations. I had to take two shuttles to get their Las Vegas rental center (which isn't recognized on GPS, by the way, and goes by the name of Verve). The only nice thing about this was the car -- I liked what I drove, and it was clean -- and the shuttle driver was very nice. Even so, I will never book with Economy again. The hidden costs and extreme difference in quoted price vs. actual price was absolutely infuriating.
avis de
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2,0
Poor
Points positifs : Car was small Car was dirty I had a 7 am flight and there was no shuttle service available before 7 am. So I had to pay for a taxi too.
avis de
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2,0
Points positifs : Economy Las Vegas rental car was far and a way the worst experiences I have had with a rental agency or any company for that matter. They were embarrassingly slow, rude and incompetent. I have traveled with business for over 20 years and they win the prize.
avis de
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4,0
Points positifs : The shuttle driver to and from the airport was very nice.
Points négatifs : Our rental did not come with a license plate. It had a registration card in the front window but that didn't stop the police from pulling us over for not having a license plate. Also the car I booked was through economy renta but was outsourced to verve rental which I have never heard of. They wanted put a hold on my credit card for way more than my actual rental cost which I was not aware of at the time of booking.
avis de
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2,0
shady operation
Points négatifs : old beater car (broken components) no real license tags; temporary paper tag on windshield that expired halfway through trip two shuttles to get there hard-sell on extra insurance
avis de
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5,2
Points positifs : Cars were cheap.
Points négatifs : The car rental was located a long ways from the airport and the shuttle didn't come. We had to pay for an uber to get to the airport to catch our flight. Plus, they charge you an "airport transit fee" even though we didn't use their shuttle. Many of the cars didn't have license plates, which seemed sketchy.
avis de
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5,6
Points positifs : They dropped me off at my hotel and picked me up the next day since they didn't have my car available.
Points négatifs : The vehicle was not available when I arrived, they didn't have a van until the next morning. The car did not have license plates and I was concerned someone stole them. I've never driven a rental without plates. I had a very difficult time getting in touch with anyone and so I just showed up at the office. They told me the tag was the temporary registration which was fine however, I would have preferred to not spend anymore time of my vacation at their office. They said it's hard to get ahold of them by phone and if anyone has questions they should just come to their office. What kind of business disregards their phone customers? The driver of the shuttle bus was giving my younger brother tips on where to get a fake ID...we were on a family vacation...he was telling him this in front of my step mother.
avis de
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2,0
Points positifs : Absolutely NOTHING to like.
Points négatifs : I waited 1/2 for courtesy shuttle to show up while other rental shuttles came by twice. Then the driver gets out and tells all of us waiting that, "Sorry folks but we at Economy Rental have NO cars for you." Tough luck for us. Especially my one friend who PREPAID for his car rental. No notices, no email, no phone call. That Really Sucks! So NO more Economy or Verve Rentals in the future.
avis de
5 voyageurs ayant loué une voiture à Las Vegas ont donné une note moyenne de 5,4 à l’agence de location utilisée