Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,2
Points positifs : Good car, good condition, good service
Points négatifs : There was no water in the windshield wiper tank. Rear wiper was loose and pointing down.
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2,0
Points positifs : Nothing. This was the worst rental car experience of my life.
Points négatifs : Do NOT reserve a rental car through Kayak, and especially not Budget. I arrived at the rental office minutes before my reservation time, they looked my reservation, but they said it was at a different location. I took a train there, and then was told my reservation had been CANCELLED. AWFUL!
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2,0
Points positifs : Honestly nothing. We were lied to. The best part was the rep from the other rental car company we ended up using.
Points négatifs : This was the worst possible experience I could have imagined. We chose to use kayak and budget because they are supposedly reputable companies but this experience was a total scam. We were told our reservation wasn’t valid and would need to book a different car for 3x the price once we arrived.
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6,0
Points positifs : i like that the drop off was fast
Points négatifs : The big line to thake the car All the time there is a proble with the insurance: not well explained, priceline gives you external insurance so first you have to pay the moeny and then recover them (if..), however at Budget they offere you their insurance saying is better...a whole mess
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10,0
Points négatifs : Long line (>30min) at pick up
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6,8
Points négatifs : Upon arrival, the dates for our rental did not align with our reservation and when we dropped the car off in Naples, we didn't receive any paperwork or receipt so we hope all is well.
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5,6
Points positifs : The car was new and clean
Points négatifs : I had to wait almost 1 hour ti get the car... The process was extremely slow... Nothing changed after me expressing our concerns
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7,2
Points positifs : friendly staff quick
Points négatifs : car was not clean on outside
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8,4
Good car, rental parking in walking distance of the airport
Points positifs : Quick check in, car parked nearby and Quick drop off. Car type delivered as displayed boy booking
Points négatifs : The lady at the Desk first tried to offer a smaller MPV (for the same price), then tried to sell extra (unnessecary) insurance at the day rate of the car and other unwanted extras. At pick-up the car was not explained at all, which gave Some trouble at first as the car was full of gadgets.
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4,4
Points négatifs : Description du véhicule non conforme avec le véhicule loué. Description Renault Scenic, et sur place Peugeot 308. Nécessite de payer sur place un supplément pour avoir une voiture conforme avec la description du voucher.
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7,6
Drop off
Points négatifs : They were supposed to reopen at 3pm. The garage was open but not the office. We waited around until 330 before parking in the garage, leaving the keys under the seat and a note under the office door.
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9,2
Points positifs : Bonne voiture, bon état, bon service
Points négatifs : Il n'y avait pas d'eau dans le réservoir d'essuie-glace. L'essuie-glace arrière était desserré et orienté vers le bas.
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9,2
Points positifs : Good car, good condition, good service
Points négatifs : There was no water in the windshield wiper tank. Rear wiper was loose and pointing down.
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10,0
Points négatifs : Long line (>30min) at pick up
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9,2
Points positifs : Bonne voiture, bon état, bon service
Points négatifs : Il n'y avait pas d'eau dans le réservoir d'essuie-glace. L'essuie-glace arrière était desserré et orienté vers le bas.
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6,8
Points négatifs : Upon arrival, the dates for our rental did not align with our reservation and when we dropped the car off in Naples, we didn't receive any paperwork or receipt so we hope all is well.
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7,2
Points positifs : friendly staff quick
Points négatifs : car was not clean on outside
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8,4
Good car, rental parking in walking distance of the airport
Points positifs : Quick check in, car parked nearby and Quick drop off. Car type delivered as displayed boy booking
Points négatifs : The lady at the Desk first tried to offer a smaller MPV (for the same price), then tried to sell extra (unnessecary) insurance at the day rate of the car and other unwanted extras. At pick-up the car was not explained at all, which gave Some trouble at first as the car was full of gadgets.
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7,6
Drop off
Points négatifs : They were supposed to reopen at 3pm. The garage was open but not the office. We waited around until 330 before parking in the garage, leaving the keys under the seat and a note under the office door.
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2,0
Points positifs : Nothing. This was the worst rental car experience of my life.
Points négatifs : Do NOT reserve a rental car through Kayak, and especially not Budget. I arrived at the rental office minutes before my reservation time, they looked my reservation, but they said it was at a different location. I took a train there, and then was told my reservation had been CANCELLED. AWFUL!
avis de
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2,0
Points positifs : Honestly nothing. We were lied to. The best part was the rep from the other rental car company we ended up using.
Points négatifs : This was the worst possible experience I could have imagined. We chose to use kayak and budget because they are supposedly reputable companies but this experience was a total scam. We were told our reservation wasn’t valid and would need to book a different car for 3x the price once we arrived.
avis de
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6,0
Points positifs : i like that the drop off was fast
Points négatifs : The big line to thake the car All the time there is a proble with the insurance: not well explained, priceline gives you external insurance so first you have to pay the moeny and then recover them (if..), however at Budget they offere you their insurance saying is better...a whole mess
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5,6
Points positifs : The car was new and clean
Points négatifs : I had to wait almost 1 hour ti get the car... The process was extremely slow... Nothing changed after me expressing our concerns
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4,4
Points négatifs : Description du véhicule non conforme avec le véhicule loué. Description Renault Scenic, et sur place Peugeot 308. Nécessite de payer sur place un supplément pour avoir une voiture conforme avec la description du voucher.
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