Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,8
Points positifs : Comfortable ride and lots of space for our luggage
Points négatifs : The car jerks a bit as you accelerate
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6,0
Points positifs : Very good and courteous.
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10,0
Easy return
Points positifs : Just drove the van to return it and a few minutes later, we were done!
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5,6
Alamo
Points positifs : drop off and pick up
Points négatifs : Did not get the car I requested.
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3,2
Points négatifs : The car was very old and had a horrible smell ? Like bad mold smell?
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10,0
Points positifs : Very easy check out and return. They have a self service kiosk that makes it very easy to check in and avoid lines at the counter. We checked in using the kiosk and then went to the garage and picked out our car from the selection available there.
Points négatifs : None.
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9,2
Points négatifs : I bought the insurance online, but they suggested me to take another policy with them, and that their policy is better..
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10,0
Easy to Rent, easy to Return
Points positifs : They had our vehicle ready to go and it was a clean Chevy Suburban. The vehicle was perfect. The return was so easy and fast. Very impressed.
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10,0
Points positifs : Alana rep was great. Car was great. Fast. In and out.
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8,0
Pretty decent experience
Points positifs : Customer service, ease of check in and check out process
Points négatifs : None
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7,2
Points positifs : No agent was available on Alamo desk to assist. There was no sign. Kiosk did not worked. When inquired about it with National Rent A Car representative, then they advised that they can help. Wasted 15 minutes. Other customers were having the same issues.
Points négatifs : A sign if the Alamo staff is not there to direct people what to do.
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6,0
Points négatifs : There was a rattling sound coming from the steering wheel. I also had difficulty with the associate wrongfully changing my reservations. I had to call two times to get it fixed and when I came to pick up the vehicle the reservations were not up to date.
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8,8
Points positifs : Comfortable ride and lots of space for our luggage
Points négatifs : The car jerks a bit as you accelerate
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10,0
Easy return
Points positifs : Just drove the van to return it and a few minutes later, we were done!
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10,0
Points positifs : Very easy check out and return. They have a self service kiosk that makes it very easy to check in and avoid lines at the counter. We checked in using the kiosk and then went to the garage and picked out our car from the selection available there.
Points négatifs : None.
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9,2
Points négatifs : I bought the insurance online, but they suggested me to take another policy with them, and that their policy is better..
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10,0
Easy to Rent, easy to Return
Points positifs : They had our vehicle ready to go and it was a clean Chevy Suburban. The vehicle was perfect. The return was so easy and fast. Very impressed.
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10,0
Points positifs : Alana rep was great. Car was great. Fast. In and out.
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8,0
Pretty decent experience
Points positifs : Customer service, ease of check in and check out process
Points négatifs : None
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7,2
Points positifs : No agent was available on Alamo desk to assist. There was no sign. Kiosk did not worked. When inquired about it with National Rent A Car representative, then they advised that they can help. Wasted 15 minutes. Other customers were having the same issues.
Points négatifs : A sign if the Alamo staff is not there to direct people what to do.
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6,0
Points positifs : Very good and courteous.
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5,6
Alamo
Points positifs : drop off and pick up
Points négatifs : Did not get the car I requested.
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3,2
Points négatifs : The car was very old and had a horrible smell ? Like bad mold smell?
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6,0
Points négatifs : There was a rattling sound coming from the steering wheel. I also had difficulty with the associate wrongfully changing my reservations. I had to call two times to get it fixed and when I came to pick up the vehicle the reservations were not up to date.
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