Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,2
Points négatifs : I bought the insurance online, but they suggested me to take another policy with them, and that their policy is better..
avis de
-
10,0
Easy to Rent, easy to Return
Points positifs : They had our vehicle ready to go and it was a clean Chevy Suburban. The vehicle was perfect. The return was so easy and fast. Very impressed.
avis de
-
10,0
Points positifs : Alana rep was great. Car was great. Fast. In and out.
avis de
-
8,0
Pretty decent experience
Points positifs : Customer service, ease of check in and check out process
Points négatifs : None
avis de
-
7,2
Points positifs : No agent was available on Alamo desk to assist. There was no sign. Kiosk did not worked. When inquired about it with National Rent A Car representative, then they advised that they can help. Wasted 15 minutes. Other customers were having the same issues.
Points négatifs : A sign if the Alamo staff is not there to direct people what to do.
avis de
-
6,0
Points négatifs : There was a rattling sound coming from the steering wheel. I also had difficulty with the associate wrongfully changing my reservations. I had to call two times to get it fixed and when I came to pick up the vehicle the reservations were not up to date.
avis de
-
8,8
Points positifs : Easy transaction
Points négatifs : Comfort and cleanliness
avis de
-
10,0
Points positifs : Location was great. Good selection. Quick pickup once I was done with the person downstairs and quick dropoff when I returned it.
Points négatifs : The only downside was that the representative kept trying to upsell. Maybe she worked off commissions or something but I just want my car and to get on with my life.
avis de
-
7,2
Points négatifs : The cost was a bit higher than booking.com
avis de
-
5,2
Points positifs : Pick up and drop off is easy
Points négatifs : The car I want is never available and there is no guarantee that it will ever be...
avis de
-
10,0
Easy Breezy
Points positifs : Loved that they had a Kia Soul as option for intermediate car. At 5’4” I find rentals hard to drive because can’t see out back window due to high trunk. Not a problem with Kia Soul.
Points négatifs : Nothing, all good.
avis de
-
5,6
major problem
Points positifs : price
Points négatifs : when it rained on way to a wedding, the windshield leaked a lot while driving. major water dripped on driver's side and passenger's side and on the console. I was in the wedding and my clothes got soaked prior to the wedding ceremony. this was a major inconvenience. also, the next day on way to the airport, it had rained over night and we got wet again before we arrived to the airport.
avis de
-
9,2
Points négatifs : I bought the insurance online, but they suggested me to take another policy with them, and that their policy is better..
avis de
-
10,0
Easy to Rent, easy to Return
Points positifs : They had our vehicle ready to go and it was a clean Chevy Suburban. The vehicle was perfect. The return was so easy and fast. Very impressed.
avis de
-
10,0
Points positifs : Alana rep was great. Car was great. Fast. In and out.
avis de
-
8,8
Points positifs : Easy transaction
Points négatifs : Comfort and cleanliness
avis de
-
10,0
Points positifs : Location was great. Good selection. Quick pickup once I was done with the person downstairs and quick dropoff when I returned it.
Points négatifs : The only downside was that the representative kept trying to upsell. Maybe she worked off commissions or something but I just want my car and to get on with my life.
avis de
-
10,0
Easy Breezy
Points positifs : Loved that they had a Kia Soul as option for intermediate car. At 5’4” I find rentals hard to drive because can’t see out back window due to high trunk. Not a problem with Kia Soul.
Points négatifs : Nothing, all good.
avis de
-
8,0
Pretty decent experience
Points positifs : Customer service, ease of check in and check out process
Points négatifs : None
avis de
-
7,2
Points positifs : No agent was available on Alamo desk to assist. There was no sign. Kiosk did not worked. When inquired about it with National Rent A Car representative, then they advised that they can help. Wasted 15 minutes. Other customers were having the same issues.
Points négatifs : A sign if the Alamo staff is not there to direct people what to do.
avis de
-
7,2
Points négatifs : The cost was a bit higher than booking.com
avis de
-
6,0
Points négatifs : There was a rattling sound coming from the steering wheel. I also had difficulty with the associate wrongfully changing my reservations. I had to call two times to get it fixed and when I came to pick up the vehicle the reservations were not up to date.
avis de
-
5,2
Points positifs : Pick up and drop off is easy
Points négatifs : The car I want is never available and there is no guarantee that it will ever be...
avis de
-
5,6
major problem
Points positifs : price
Points négatifs : when it rained on way to a wedding, the windshield leaked a lot while driving. major water dripped on driver's side and passenger's side and on the console. I was in the wedding and my clothes got soaked prior to the wedding ceremony. this was a major inconvenience. also, the next day on way to the airport, it had rained over night and we got wet again before we arrived to the airport.
avis de
