Hôtels à San José

Points positifs: I felt safe there. It seemed pretty new.

Points négatifs: Not enough food was out at 9:30 on Sunday morning.

Points positifs: They were very accommodating and made sure our experience was great.

Points négatifs: Everything was great

Points positifs: None

Points négatifs: My reserved room type was not available at check in. My room was downgraded with no reason. Baby crip was delivered without bedding and staff was not able to assemble the crip so it was no use after all. Breakfast was very disappointing too.

Points positifs: Nice, clean and modern

Points négatifs: None

Points positifs: Clean nice AC freeway access close to restaurants and airport.

Points négatifs: Pool side room is a bit noisy.

Points positifs: The hotel was very new, modern, and clean. The breakfast was also outstanding.

Points négatifs: I was uncomfortable receiving text messages to my personal cell phone from the front desk clerk, asking about my stay. I have never had a staff member at any hotel do this before. I shared this the staff person on duty when I checked out.

Points positifs: New, clean and a wonderful staff.

Points positifs: Comfortable beds, clean and modern. Breakfast was great.

Points négatifs: I reserved a room with 2 beds, and the didn't have any available. They ended up upgrading me which was great but it took them a while to do that.

Points positifs: This hotel was extremely clean and a very quiet location.

Points négatifs: No

Points positifs: Tout est à proximité

Points négatifs: Il n'y a rien tout a été parfait. Merci

Points positifs: Hôtel agréable et propre avec tous les équipements (salle de gym, piscine privée, des ordinateurs avec imprimantes ... )

Points négatifs: Un peu bruyant à côté de l'autoroute 237

Points positifs: Ce n'était pas bruyant. Chambre propre. Café Starbucks servi le matin au café dans le lobby ... très pratique

Points négatifs: Ce serait bien si le petit café restait ouvert plus longtemps

Points positifs: The look and room

Points négatifs: I had to wait at the bar for a few minutes because no one was there.

Points positifs: Everyone was very kind and professional.Room was clean with a modern decor. Will stay here again.

Points négatifs: The lobby was clean and nice.... But the fragrance from some sort of deodorizer was obnoxiously strong smelt an Abercrombie & Fitch store. If your sensitive to fragrance avoid the lobby. Our room was also strong smelling but we opened window and it was fine in just a little while.

Points positifs: The room smelt clean and the bed was comfortable.

Points négatifs: Receptiontionist was not friendly at all and wasn't clear with information about check in or check out.

Points positifs: Le personnel était génial, sympa, propre et confortable.

Points négatifs: Le petit déjeuner était correct, le niveau

Points positifs: Air conditionné

Points négatifs: La chambre.

Points positifs: breakfast

Points négatifs: there was a strong inductial-strength cleanser smell that was pretty offensive, and made me wonder what problem was being covered up. Also, the outside looked pretty dated and unattractive.

Points positifs: Liked having a larger kitchen and separate bedroom

Points négatifs: Vanity lighting too much Bathroom fan way to loud Stovetop didn’t get hot enough to boil water (tried making hard boiled eggs for over an hour) Not enough silverware They do not provide cots A lot of empty space, not enough chairs or seating.

Points positifs: The suites are spacious and well appointed. I stayed in a two bedroom suite and it was nice to have my own space and bathroom. There were TVs in each room and the common space, and a nice little kitchen. The hotel offers free breakfast all week, and free dinner M-F which was nice. I found it to be a great value, and very convenient for my visit.

Points positifs: Le petit déjeuner est excellent.

Points positifs: New furnishings, food/ bar, friendly staff

Points négatifs: Ridiculous open drafty showers. Disgusting smoking lounge outside that poisons you as you go to the pool and wafts over the water. Maintenance hiccups - AC shutoff, phone not working.

Points positifs: The Rooms were clean and spacious. The bed was comfortable and do the layout is nice

Points négatifs: No

Points positifs: Everything was amazing!

Points positifs: The room was large, clean & modern. Lovely bathroom with a separate spacious vanity area. Great value & very good breakfast.

Points négatifs: Single ply toilet paper

Points positifs: Nice size room. Included a hot breakfast buffet.

Points négatifs: Staff is not motivated and incapable of thinking. Imagine one elevator was out of service, yet the staircase was closed. Probably illegal but no one could figure out how to allow guests to walk up stairs if they did not want to wait for elevator. Clueless

Points positifs: The rooms were nice, clean and well appointed. The hotel pool is heated which is a big plus.

Points négatifs: The breakfast buffet gets an average score for lack of originality.

Points positifs: Location, good breakfast

Points négatifs: Parking charge $15

Points positifs: convenience to the airport

Points négatifs: the shop in the hotel had small selection of food items and the grill is almost non-existent

Points positifs: Location, staff and room were great.

Points négatifs: No. Everything was great

Points positifs: Exceptional room, comfort and ease of location

Points négatifs: No

Points positifs: Everything....

Points positifs: Cleanliness, location & value

Points négatifs: Parking fee

Points positifs: Great hotel. Staff was great. Every thing was fresh and clean.Food was great. Will definitely stay again.

Points négatifs: Had to pay to park.

Points positifs: hotel de haute qualité, très propre, les lits super, grandes chambres, super piscine

Points négatifs: le petit-déjeuner chiche et aucun endroit pour s'asseoir, petite salle

Points positifs: Très moderne et d'une bonne ambiance.

Points négatifs: Dommage que le petit déjeuner était compris dans le prix de la location.

Points positifs: Interior design est cool

Points négatifs: Pression de l'eau dans la douche était très faible

Points positifs: Great customer service!

Points négatifs: We were looking forward to a hot tub

Points positifs: Location and staff are great!

Points positifs: breakfast and the pool was heated

Points négatifs: One day the housekeeping didn't come at all and we had the clean room sign on for 7 hours. Not what you expect at Hyatt

Points positifs: The breakfast was amazing.

Points positifs: Very clean

Points négatifs: Na

Points positifs: The quietness

Points négatifs: Not clean in bathroom and floor areas.furniture not polished windows had dust and tv

Points positifs: Location and breakfast especially the omelette bar!

Points négatifs: Breakfast area was short staffed, had to wait for plates and forks. Food was not replaced on a timely basis either.

Points positifs: breakfast and staff. also Halloween decorations.

Points positifs: The staff was awesome. Very helpful and knowledgeable.i have to give kudos to Dino who made my son's birthday very memorable and went over and beyond to make my son's 3rd birthday very special. Also to Oscar who made a big deal about my son's birthday.

Points positifs: Great complimentary buffet breakfast

Points positifs: Very nice. One employee stands out. Hotel employee she was wonderful and couldn't do enough to make sure our stay was excellent.

Points négatifs: n/A

Points positifs: Breakfast, friendly staff.

Points négatifs: Spotty WiFi access.connection Dropped in between. Mainly near far end of lobby.

Points positifs: Très relaxant, le personnel est gentil, les chambres sont extraordinaires, on s'y sent chez soi

Points négatifs: Je le recommande pour un séjour reposant tout particulièrement romantique pour le week-end

Points positifs: Superbe terrain belles rénovations piscine et bain à remous agréables Bon lounge grand Parking Lit Confortable

Points négatifs: Il est difficile de s'y rendre (en plein milieu d'un quartier) Le personnel n'a pas pu imprimer m'a reçu (gros problème pour un voyage d'affaires) La piscine et le spa devraient être ouverts plus tard

Points négatifs: emballage de préservatif utilisé dans les tiroirs pour ranger ses affaires. Que dire de plus.

Points positifs: Personnel incroyablement serviable

Points négatifs: La brièveté de notre séjour

Points positifs: The staff was very helpful when it was found out that the website I had booked through hadn't communicated with the hotel fully and they had to go digging for my reservation. But I got a room, it was very nice, even if a bit cramped, but that didn't detract from my stay. The grounds were very nice. I enjoyed their exercise room, it was more filled out than most hotels. I just wish I had had warmer weather to enjoy the pool and more time to enjoy every other feature of Hayes Mansion.

Points positifs: The grounds are really nice with a large and comfortable patio seating area and swimming pool.

Points négatifs: The furnishings in the room were old, old, old, and poorly decorated.

Points négatifs: I had called ahead to make sure I coukd check in late, but when i got there, I couldn't find the front desk person (or anyone) for 5 minutes, then when I finally found her, she found my reservation, but couldn't tell what rooms were available & so had to call her manager, and long story short, it was just over half an hour between when I walked in the front door and walked into my room. She said it was her second day, which I can only imagine is really overwhelming, so I was trying to be patient, and I've had good experiences every other time I've stayed there, but i have to say, this one left a sour taste in my mouth.

Points positifs: Everything from the room/bathroom was spotless incredibly clean . beautiful place to stay. Absolutely no negative comments to say.also GREAT STAFF! Very helpful and on point..even if I have to go out of my way to stay here again it would be worth it.very quite also.no traffic noises etc.will be back for another stay asap!!!

Points positifs: Driving up the residential street and coming upon the entrance for the 1st time gives you a feeling of stepping back in time to another era. The attention to detail and the beautiful wood trim all around gave a feeling of a very special place.

Points négatifs: I had only one night to explore the mansion and surroundings.

Points positifs: Loved the pool!!!

Points négatifs: We did not get what was advertised. The balcony over looking the rose garden was no balcony with a view of the parking lot. The Jr, suite does not have a private bedroom. Staff upon check in were rude.

Points positifs: Great grounds and plenty of character; a relaxing venue with history and luxury.

Points positifs: We stayed here 1 night in room 121. It was a suite with easy access to the swimming pool. The back door lead right to the swimming pool. The pool looks bigger in the picture but it's still a excellent size. The staff was great and Sunday brunch was delicious. Good hotel to relax and get away from the regular 9-5.

Points négatifs: The only thing I can critique is we were there on a Saturday and there's was nothing special for dinner. The bar food was ok and room service food was ok. No restaurants walking distance but no big deal. Everything was releasing

Points positifs: Beautiful grounds, and classic old style hotel. I was in town for a school reunion and could of stayed at a hotel downtown close to the reunion site, but choose the Dolce Hayes Mansion because it is unique, and classy. I didn't have time to take advantage of the retaurant on site or the pool area, but I did stroll the grounds and the adjacent frontier park. I appreciated the early check in and the late check out that was offered. The room had lots of fluffy towels, a great shower, and fantastic bedding. Thank you!

Points négatifs: Glass doors to the hotel room wing needed cleaning (fingerprints). My room desk lamp shade was broken. These issues are minor, but worth mentioning, but would not keep me from staying at this lovely place again.

Points positifs: Really nice room, good complimentary internet, fine restaurant

Points négatifs: Due to few guests a couple of days there was no breakfast buffet, but instead a la carte breakfast, which was simpler, but more expensive ..

Points positifs: The property was clean and room was comfortable, albeit small.

Points négatifs: The parking is limited.

Points positifs: easy access to two major highways; the included breakfast was good - service in the breakfast room was efficient and friendly for the most part

Points négatifs: the overwhelming impression of this hotel is that it catered to conference goers - it had no personality whatsoever. Even checking in you felt you should have a name tag - and should know where to go - it was far from welcoming. We stayed there two days ago and can barely recall the room. it was a good basic hotel - we expected much more for the price.

Points positifs: The family running the property is very hospitable and welcoming. The quality of the rooms is very good for a modest price in this expensive area. The room renovation was recent and very well done.

Points négatifs: The condition of the exterior and courtyard can be improved. However, it is clear renovations are underway.

Points positifs: Price, location all excellent. Quality of room compared to advertisement photo accurately.

Points négatifs: Some street noise, perhaps remodel which was good could have installed sound reducing windows. I was ok however I live with people who would have been annoyed. Outside of room, facility was a bit plain; however, much cheaper than other hotels in area. In my opinion you're getting a champagne light room in a beer facility on a beer budget.

Points positifs: The staff was very friendly and Made genuine efforts to recommend restaurants in the surrounding area.

Points positifs: Le personnel était sympathique et professionnel. Ma chambre était propre et agréable. Parking correct.

Points négatifs: Ils ne m'ont donné ma chambre du café décaféiné. Le petit déjeuner a été mieux par le passé. Il n'y en avait pas assez.

Points positifs: Un beau buffet pour le petit déjeuner Grande télévision à écran plat dans les chambres Piscine chauffée toute l'année épicerie Raleys et centre commercial juste en face bien pratique

Points négatifs: l'emplacement en banlieue/périphérie

Points négatifs: La connexion Wi-Fi et haut débit.

Points positifs: Excellent emplacement, un bon choix pour aller à San Jose. On peut aller à pied aux principaux sites touristiques et de la vie nocturne dans la région. Excellent transport ADV accéder aussi. Comme le Hilton et le Fairmont aux alentours. Un service de voiturier est de 29 $ avec privilèges d'entrée et de sortie. Il s'agit d'un prix raisonnable pour le quartier.

Points positifs: The proximity to the convention center and civic hall was crucial for my team's stay and this property is next to both. The accomadations and staff were excellent. I would recommend splurging a little fir the concierge lounge.

Points positifs: Great room overall, clean hotel in excellent location. Close to shops, food, and activities. Great service and friendly staff. Convenient parking (though it costs extra even without valet) garage connected to the hotel. Only a block away from Original Joe's. Despite a few quirks, I would stay here again.

Points négatifs: Charge for WiFi (unless you are an Elite member), ridiculous prices for snack shop food and goods ($5 for a Dairy Milk candy bar, $6 for an Odwalla Smoothie!), $45 for a t-shirt! Also, the hotel smells like the air freshener they pipe in at many of the Las Vegas hotels (could be a plus if you like that). Also, the choice of "aromatherapy" soaps are awful--why not go the clean, fresh scent of soap instead of burned wood?

Points positifs: Had a problem with the first room but they helped me switch rooms no questions asked

Points négatifs: The valet service was overwhelmed since the hotel had no self park option. Plus, the valet was serving guests who weren't even staying at the hotel but attending a concert or conference in the area. It's a bit ridiculous that it takes 20 minutes to drop off a car with valet and another 20 minutes to pick it up.

Points positifs: Top notch hotel. Clean, newly remodeled, all amenities & on site restaurants etc

Points négatifs: The valet. He did not specify pricing of valet vs self park or exactly where self park was located.

Points positifs: I really Liked its location, we were attending a event at the convention center and the hotel is actually leads into the convention center. That was great! We didn't have to walk at all. All staff members were extremely nice and willing to offer any help that they could offer. The hotel was very busy due to the event, but the staff still dealt with customers in a very polite and friendly manner. I also wanted to say thank you to this hotel for not treating us any different than there other guest, we have been to other hotels and due to our ethnic background have been treated like we were some how less. This hotel did an excellent job treating everybody well and respectively Thank you so much!

Points négatifs: Some of the things that we weren't so pleased with that room service had certain hours and that it wasn't 24 hours and that the rooms were a little smaller than what we excepted. But overall we had a great experience

Points positifs: Room was very quiet, even with all of the airplane traffic on approach to San Jose Airport.

Points positifs: La propreté de la chambre, par la gentillesse du personnel.

Points négatifs: Retard le transfert de l'aéroport en navette de l'hôtel.

Points positifs: Like most people I want a clean room, comfy bed and staff that cares about their guests. This hotel had all of that. I also travel with a roku and some hotels make that a pain that do. This hotel had solid WiFi and the tv wasn’t mounted which made for an easy install/removal.

Points négatifs: Nothing. The hotel was worth the money.

Points négatifs: Rooms are quite small but clean.

Points positifs: It was quiet and the front desk was friendly. We live a few cities away and didn't want to drink and drive after a party. It served it's purpose.

Points négatifs: I was a bit grossed out by the cleanliness of the bathroom. Most if not all hotels I've been in have the toilet paper folded (arrow) and this one didn't it. To me the folded t.p. is a clue that the restroom was fresh and clean. It made me second guess if someone had used the restroom prior to checking in or if it was cleaned. The following morning I took a shower and noticed that a used bar soap was still in the corner of the shower. I didn't touch it because I don't know who used it or how long it had been sitting there. As I was getting out of the shower I noticed medium sized long black hair on the wall of the shower. Again, I assume from previous guest. It second guessed my opinion of the cleaniless of the hotel and how thorough they are cleaned. I felt as if the towels were changed and that was about it.

Points positifs: This hotel served the purpose for me - it was close to where I needed to be, and it was in my price range. Overall, it was a fairly pleasurable stay. The room was clean and roomy. Although, I didn't understand when I booked it, it was a handicap-accessible room - which things were laid out a little differently than I expected. Other than that, the staff was friendly. The complimentary breakfast was good - and even served until 10am, which allowed us to sleep in a bit.

Points négatifs: I didn't have any substantial negatives - only some things I would have preferred or expected to be different. For instance, there was only 1 table in the breakfast room itself. You had to take your food and sit at one of the tables or island in the lobby... just seemed odd. And one other minor thing, I would have wanted the TV to be a little bigger in size than just a 27".

Points positifs: The bed was super comfortable and the room was really spacious

Points négatifs: The pool was kind of gross.