Hôtels - Nouvelle-Orléans

Great location, comfortable beds, nice carousel bar.

Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.

Staff did everything to make stay perfect

Convenient and beds were comfortable

Small rooms and no self parking in a secure parking deck

Great location. Close to French Quarter. I went for a conference and it was also walking distance from the conference venue. The TV channels didn't work, but since I wasn't there to watch TV, didn't care much for that and didn't report it. The phone line didn't work either, but didn't notice it until I was leaving. The up side, the staff was very pleasant and helpful. One day there was no water because they were doing some work; however, the did let us know in advance. BTW, if you decide to stay here, go have breakfast at Commerce restaurant, down one block from Q&C and have de CBB special. It's the real thing.

We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return.

Nothing

The door separating the bedroom from the living room area. The bathroom was beautiful and the bed was very comfortable

Nice and clean. Close to the main attraction.

Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.

Wonderful service, comfortable and clean. Great location for us. Would love to stay there again.

No cold water from faucet

Le décor de luxe style "Vieux Monde" et les décorations de Noël. Très propre. Le personnel est sympathique.

Personnel un peu désorganisé et inapte. On nous a donné des indications très limitées sur les points d'intérêt. Coût du parking $39.95 par jour.Brunch de Noël $75/personne, médiocre et désorganisé. La nourriture était soit mal cuite soit trop cuite et il manquait certains plats.

asked that reservations be canceled because my train was running so late it would be 2 am getting in and had to be back at station for 6. was told no. we got into new Orleans at 255 am. would NOT refund or even consider helping. will NOT ever suggest this place to anyone I know. rude and uncaring ..

Everything! Great staff, clean rooms, great location!

Lovely hotel, very pretty. Restaurant is great as well.

Nothing

staff was great, decor was very nice, great bed and linens...

the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!

It's right in the midst of the French Quarter, so everything is a close enough walk. The hotel itself is clean, well-maintained and has a great Southern vibe to it. The staff was extremely nice and helpful, including offering up great places nearby to go to. I'd absolutely go back.

very clean, professionally maintained, great location in the Quarter

Location & parking

Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.

location, value and decor

breakfast was overpriced

Love the architecture.

Decent location, clean, nice bathrooms.

Of the three prepaid rooms our group booked far in advance, only two were available and there was no roll-away bed available for the room in which three people were staying. One couple in our group had to take a taxi across town after about 20-30 minutes of searching for an open room. One person in the room sans roll-away bed had to sleep on the floor. The following day, another room was made available, however, no one from the hotel informed the group in the room without the roll-away that they needed to more their belongings until after everyone was out and about for the day. The hotel called us throughout the day, interrupting our plans. The manager was very rude and didn't seem to understand that the hotel was interfering with plans made months in advance. Eventually, we were bothered so constantly that some members of the group returned to resolve the situation in person. Overall a very bad experience. I have traveled quite a bit, and my experience at this hotel is the worst that comes to mind.

Great old hotel that has been restored but kept original architecture. 2 minutes from Bourbon Street but very quiet inside. Spotlessly clean with a very comfortable bed (the 2 things that are important to me.) The stay includes a wonderful full breakfast in the morning and they have a lovely inner courtyard where you can have breakfast or just rest for a bit if you want to get away from the crazy crowds on Bourbon St.

small but adequate room - good for the quarter. Great bed, pleasant staff. Buffet breakfast a solid winner. price good not great

GREAT Service! Always available to help with anything.

Close to canal to catch streetcars, just far enough to not be too noisy from burbon st

Zigzag hallways

The staff was excellent. Very friendly and accommodating.

Room service food was not satisfactory, and would not recommend anyone order from there.

I found the room to be very well equipped, and I liked the book theme. I happened to be there over Mardi Gras and the hotel is on the Parade Route... seemed like it would have been fun to watch from downstairs.

The internet was free but really didn't work -- very slow.

The Hotel Modern is close to New Orleans museums, warehouse district that's packed with great galleries and good restaurants. It's also on the streetcar line. Accommodating staff here! I checked into a room with wet carpet--coffee spilled--and then was given a room that was so small that there was not space for a closet and no window. The third room was perfect.

Like that it was walking distance from French quarter but far enough to stay out of the riff raft.

Free breakfast left us wanting more.

The morning breakfast is the best we have had in a hotel that features "free breakfast"

our room had no window and one night we were inundated with cigarette smoke from unknown sources