Hôtels à Nouvelle-Orléans

Points positifs: My wife and I have stayed with the nice folks at the Soniat House for Mardi Gras for a few years now. The staff is great and the biscuits & coffee in the morning is to die for. Great visit.

Points positifs: Les chambres sont très bien et ont été conçues pour accueillir plusieurs membres de la famille

Points positifs: Nous étions au milieu de tout. Tout ce que nous avions à faire était à courte distance à pied en sortant de l'hôtel. Les chambres étaient géniales. Beaucoup plus que ce à quoi je m'attendais. Le personnel était super. Nous allons certainement les placer en haut de notre liste quand nous reviendrons.

Points négatifs: Rien

Points positifs: Great staff and location

Points positifs: Nice suite style room, good staff, location

Points négatifs: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.

Points positifs: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Points négatifs: Nothing

Points positifs: I loved the location and the staff !! They were very polite and helpful.

Points négatifs: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.

Points positifs: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Points positifs: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Points positifs: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Points négatifs: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.

Points négatifs: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

Points positifs: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Points négatifs: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.

Points positifs: The door separating the bedroom from the living room area. The bathroom was beautiful and the bed was very comfortable

Points positifs: Me an my wife went there for our honeymoon and we loved it. Great staff great location, breakfast was great as well. The room was just what we needed, it overlooked the pool which was amazing as well.

Points négatifs: N/A

Points positifs: Everything! Staff was great, pool was amazing. Cute and comfy!

Points positifs: everything place was awesome. People were nice. We've alrwDy recommended to friends and plan on coming back again so time.

Points positifs: Emplacement intéressant

Points négatifs: Mobilier, entretien du niveau

Points positifs: Piscine, lits, le portier, et bien situé

Points négatifs: Le personnel de la réception et la perte de petit déjeuner gratuit

Points positifs: At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety.

Points négatifs: They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.

Points positifs: My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking

Points négatifs: The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.

Points positifs: Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.

Points positifs: If you are looking for a place to stay in the French Quarter, close to the action but not in the midst, this is it. Hotel Provincial is everything you'd expect with a boutique hotel. Rooms were small but adequate. Beds are comfortable. Bathroom space is generous. One of the best features is the middle courtyard. Kind of acts like and outdoor lobby. Enjoyed sitting there early in the AM before heading out for fun. Hotel convenient to Jackson Square, Royal/Bourbon street action yet far enough off track so you don't have to "live" with the distraction. Most of the staff was friendly and very helpful

Points négatifs: A few staff members need to go back to customer relations 101, but thrat is hardly a reflection of the staff overall

Points positifs: 2 blocks from bourbon

Points positifs: Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~

Points négatifs: Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~

Points positifs: Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.