Hôtels à Nouvelle-Orléans

Points positifs: Tout mais surtout l'emplacement

Points négatifs: S/O

Points positifs: Hébergement confortable

Points positifs: Très bel hôtel. Les prix reflètent l'emplacement des hôtels. Le service était excellent. Veuillez noter que pendant notre séjour il y avait des travaux de construction, à la fois la route et le bâtiment, juste en face de l'hôtel. Cela a rendu difficile le déplacement dans les rues à sens unique pour se rendre au parking de l'hôtel. Choisissez soigneusement vos dates si vous sélectionnez cet hôtel.

Points positifs: Personnel sympathique. Confortable. Bien situé. Un Jazz lounge.

Points négatifs: Le prix est très élevé pendant la semaine de Mardi Gras. Le bar à Jazz fermait à 22 h

Points positifs: Très bien situé pour accéder facilement à pied à tous les sites touristiques dans le quartier français. Décoration élégante, bien entretenus Grandes chambres. rien

Points positifs: J'ai apprécié l'emplacement, les chambres propres, la piscine, le personnel, le lit, les bruits de la nature de la radio, et l'odeur.

Points négatifs: Bruyant la nuit à cause du burbon St, mais cela était attendu. Les sons de la nature sont pratiques.

Points positifs: La piscine d'eau salée était belle.

Points négatifs: Je voulais vraiment une chambre avec balcon et ils ne m'ont même pas demandé si j'en voulais une. L'eau ne devenait même pas chaude

Points positifs: Très bien situé ! En bas au coeur du quartier français. Kayak ne m'a pas informé que nous avions besoin de payer pour le service de voiturier, mais c'était un super séjour.

Points positifs: Très bien situé. Près des restaurants et de la vie nocturne. Personnel fabuleux. Essayez le restaurant R'Evolution, c'était une expérience fabuleuse.

Points négatifs: Actuellement, l'hôtel est en rénovation. Notre chambre était près de la zone de construction, donc ça a rendu la visite moins que optimale et pas une expérience Sonesta normale. J'ai hâte d'y retourner une fois les rénovations terminées.

Points négatifs: Parking 45$, c'était trop cher. Le bruit des travaux, nous aurions choisi un autre hôtel si on savait

Points positifs: Emplacement et parking

Points négatifs: qualité, condition et le service ne sont pas à la hauteur de sa réputation. Pas pour les familles. Très vieux. Certainement pas un hôtel de luxe.

Points positifs: Bien situé, bon rapport qualité/prix et un décor

Points négatifs: Le petit déjeuner était bien trop cher

Points positifs: The lobby area was nice and the bellman were very helpful and friendly.

Points négatifs: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.

Points positifs: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.

Points positifs: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Points négatifs: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.

Points positifs: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!

Points négatifs: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!

Points positifs: Our room was on the art club floor. Amazing

Points négatifs: Nothing

Points positifs: Unfortunately I became ill during my stay. The staff and management went out of the way to make sure I was serviced as asked. I am very grateful and will always consider you brand name where ever I may travel. Thanks to your front desk personal and the Bellman and especially the Managing Director during the day. He was courteous enough to grant me a discount on a change that I had to make days prior to my reservations, from original booking on 10/01/10. I was so impressed that I was convinced next to Disney World the service I received at the Royal Sonesta was more than comparable and has forever made me a loyal client.

Points négatifs: no complaints

Points positifs: the service and amenities and especially the location

Points négatifs: a little too pricey

Points positifs: Service was very good.

Points négatifs: The credit card that the room was booked under was blocked on the day of arrival and when the guest arrived the room and reservation was cancelled outright. A smelly room on the noisy side was given but was changed the next day. However it would have been appropriate if the hotel had informed me of this so it could have been sorted out instead of just cancelled the room.

Points positifs: The location in the French Quarter and the ease in getting around the city of New Orleans.

Points négatifs: Yes

Points positifs: Bel hôtel climatisé et très bien situé (Bourbon street).

Points négatifs: Lors de ma réservation, il était indiqué que tout l'hôtel était doté d'Internet mis à disposition gratuitement. Or, le service était payant ($9.95 par jour je crois). Dans les chambres, il n'y avait pas de cafetière ou de bouilloire pour faire chauffer de l'eau, comme dans tous les autres hôtels dans lesquels j'ai séjourné lors de mon voyage, ce qui est d'autant plus important que le petit déjeuner n'est pas inclus.

Points positifs: Excellent Club de Jazz à l ' intérieur de l ' Hôtel

Points négatifs: Le concierge level pourrait être amélioré

Points positifs:

Points négatifs: You charge for the internet...its 2910!!! also you have great high def tv's no high def service..what a waste of money...fix it for next yr. for now we will stay again..if you [change]

Points positifs: The convenience of the hotel to the restaurants and the parades. The pillows and bed were very comfortable, pleasant hotel employees.

Points négatifs:

Points positifs: I like that there was security during Mardi Gras. I was also very pleased with the friendliness of the staff and the willingness to help out when we needed it.

Points négatifs:

Points positifs: The hotel is gorgeous, elegant, and clean--a nearly impossible combination to find anywhere else in the French Quarter. My fiance and I are having our wedding reception there next year, so I knew I loved the place when I booked.

Points négatifs: We had a disastrous experience with the reservations. I called to confirm the day we were supposed to check in just to make sure everything was in order because we were coming with a huge wedding party who had all booked through booking.com. They had lost our reservations and were very rude, blaming everything on booking.com. Your customer service reps straightened everything out, so thank you!

Points positifs: it was great

Points négatifs:

Points négatifs: La salle de bains était dégoûtante... les cheveux des clients précédents, la baignoire était remplie d'eau. L'ascenseur est une blague... prend toujours

Points positifs: Emplacement central juste à côté de Bourbon St et personnel sympathique

Points négatifs: L'hôtel n'autorise pas le départ plus tard et les femmes de ménage ont claqué sur notre porte à 930 h. Assurez-vous de placer le panneau de confidentialité sur la porte si vous souhaitez dormir.

Points négatifs: La chambre sentait le renfermé

Points positifs: Bien situé

Points négatifs: Pour la plupart des gens ivres

Points positifs: Le lit était très confortable, j'ai aussi aimé les draps.

Points négatifs: Clim était intense une fois allumée, la chambre était humide quand on est parti. On a spécifiquement appelé pour dire que nous allions arriver en retard, une occasion spéciale, pourrions-nous ne pas être près de l'ascenseur. Nous avons été mis juste à côté des ascenseurs et nous avons dû les écouter toute la nuit.

Points positifs: J'aime que nous ayons été surclassés dans la chambre d'angle au 35ème étage.

Points négatifs: Nous sommes restés du samedi au lundi. C'était au moment de la menace potentielle de l'ouragan Nate. Heureusement, l'ouragan n'a pas frappé la Nouvelle-Orléans. Dimanche, notre chambre n'était pas propre et nous n'avons pas reçu de serviettes neuves. J'ai appelé au bureau (3) et ils n'ont pas répondu. C'était décevant.

Points positifs: Bel hôtel, très bien situé

Points positifs: Bon prix, vraiment aimé la possibilité de gagner des récompenses pour ne pas avoir la chambre nettoyée par le personnel pendant la durée du séjour, l'emplacement, et le stockage de sac

Points négatifs: Pas d'appareils de cuisine dans la chambre, petit déjeuner cher

Points positifs: Le lobby était excellent. Il est ouvert et spacieux avec de la bonne cuisine et un bon service. Super pour regarder les parties et passer du temps avec un grand groupe.

Points négatifs: Petite chambre

Points positifs: Les chambres sont grandes, avec vue sur l'eau, piscine illuminée, belle réception, emplacement

Points négatifs: Pas fou du wi-fi dans la chambre. J'ai fait annuler les frais sur l'addition mais c'était difficile.

Points négatifs: Parking

Points positifs: Il est très bien situé. A proximité de tout dans le quartier français. Personnel sympa et serviable

Points positifs: Getting upgraded to Max club access

Points négatifs: Having information where the elevators were on every floor

Points positifs: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Points négatifs: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet

Points positifs: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together

Points négatifs: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.

Points positifs: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Points négatifs: Bathroom tub could use updating

Points positifs: Chambre confortable, super climatisation, beau hall, excellent brunch du dimanche.

Points négatifs: AC dans la salle de bains!

Points positifs: Cet hôtel a une ambiance classique avec des équipements mis à jour et une fantastique piscine sur le toit.

Points négatifs: Notre chambre était très petite et avait très peu d'espace de rangement et la salle de bain n'avait pas de comptoir pour les articles de toilette.

Points positifs: Bien situé

Points négatifs: La chambre était trop petite, de même que la salle de repos. L'hôtel est bien, mais a besoin d'être rénové. Le matelas était vieux et bossé. Je ne recommanderais pas cet hôtel à un ami.

Points positifs: L'emplacement

Points positifs: Le personnel était super ! tout le monde était agréable, l'hôtel a emplacement parfait pour tous les touristes mais on entend pas de bruit. super séjour !

Points négatifs: Rien

Points positifs: Le personnel était super ! L'emplacement est excellent.

Points négatifs: Notre chambre était vraiment toute petite, mais on s'en est sorti. Les articles de toilette à a cannelle devraient être échangé pour quelque chose de plus rafraîchissant.

Points positifs: Atmosphère royale, à l'ancienne temps qui se conforme à la vieille ville de Nouvelle-Orléans

Points négatifs: La chambre était un peu plus petite que ce à quoi je m'attendais, mais bien pour un couple

Points positifs: Le personnel est sympa. Propre. Calme. Il est idéalement situé dans le quartier français.

Points positifs: Au milieu du quartier français, mais toujours accessible au Centre des congrès. Le personnel est super. Bel hôtel historique.

Points positifs: L'élégance En plein centre, pratique pour visiter le quartier français Bon service client Historique

Points négatifs: Petite chambre pour un grand prix

Points positifs: L'hôtel dispose d'une grande entrée, coin bar, et une salle à manger. Si votre voyage inclus le French Quarter c'est l'emplacement parfait. Il y a tellement de super restaurants de toutes sortes. Je reviendrais sans problème.

Points positifs: Tout

Points négatifs: Rien

Points positifs: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night

Points négatifs: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected

Points positifs: The beds were the best I had a hard time trying to get my girls to leave

Points négatifs: The sandwich we got from room service

Points négatifs: Mettez du savon dans les chambres

Points positifs: Beau bâtiment

Points négatifs: Presque tout

Points positifs: Salle de gym, Starbucks, emplacement, personnel, chambre, tout

Points négatifs: un peu mieux expliquer les ascenseurs.

Points positifs: N/A

Points négatifs: J'ai appelé 15 minutes après mon départ parce que j'ai laissé un article dans mon frigo et on m'a dit que ma chambre n'avait pas encore été nettoyée, donc ça aurait dû être trouvé. Plus tard, je suis allé chercher mon article vers 11h30 et comme le ménage n'était pas là, personne n'avait accès aux perdus et trouvés. Je n'ai pas eu de mise à jour sur mon article et le ménage n'a jamais fait l'enregistrement même si personne d'autre n'avait accès à ma chambre.

Points positifs: J'ai assisté à une conférence là-bas donc les équipements étaient agréables et propres. J'ai apprécié la quantité de restaurants et le prix abordable d'entre eux. L'emplacement est aussi exceptionnel.

Points négatifs: Au moins 2 lampes dans ma chambre ne marchaient pas. C'était une question majeure. De plus, l'une de mes bagues que je n'ai pas portée a fini sur le sol après que la femme de ménage soit venue.

Points négatifs: Le parking est trop cher ! Pas beaucoup d'espace de déchargement personnel d'entretien Fantastique, service de bagages et le service accueil Le top du top !

Points positifs: Un excellent séjour! Un hôtel propre et confortable. Le centre d'affaires n'est pas gratuit, ce qui est un inconvénient. Carla de la réception est extraordinaire !!!

Points négatifs: L'aménagement peut être un peu déroutant du garage de stationnement aux chambres, mais une fois que vous en avez recours, c'est un peu plus facile.

Points positifs: Tout

Points négatifs: On a eu quelques problèmes avec ma clé magnétique à plusieurs reprises, mais pas trop grave

Points positifs: J'avais l'impression d'être dans un hôtel 5 étoiles. C'était très propre et haut de gamme.

Points positifs: Bien situé La propreté Confort

Points négatifs: 9

Points positifs: Un bel hôtel ! Voiture de rue pratique de l'autre côté de la rue pour aller partout dans la ville. Le personnel est très sympa. De nombreux restaurants et magasins à l'hôtel veulent.

Points négatifs: Rien !

Points positifs: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.

Points négatifs: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

Points positifs: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.

Points négatifs: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.

Points positifs: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

Points négatifs: The room was a little small.

Points positifs: Les chambres sont spacieuses, très propres et les finitions HQ

Points négatifs: J'ai peu de bruit des moteurs hotel

Points positifs: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.

Points négatifs: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.

Points positifs: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.

Points négatifs: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.

Points positifs: Très bien situé et très propre

Points négatifs: Rien

Points positifs: La nourriture à Draggo était exceptionnelle

Points négatifs: Rien

Points positifs: Le personnel était super ! arrivée à 6 h du matin.

Points positifs: En tant que membre de HiltonHonors, j'ai pu choisir ma chambre avant mon arrivée et j'ai adoré pouvoir utiliser une clé numérique - j'ai utilisé mon iPhone pour déverrouiller la porte de la chambre de l'hôtel. La chambre était de bonne taille. Le Wi-Fi fonctionnait bien. C'est un peu loin du quartier français mais facilement accessible en voiture de rue.

Points négatifs: Je n'ai pas de ports USB dans la chambre pour charger mes appareils - il n'y avait que des prises. Le coffre-fort dans la chambre était installé sur une étagère dans le placard - difficile pour moi d'atteindre. De plus, je n'avais pas beaucoup de vue de ma fenêtre. Il était long, parfois chaud, de marcher à l'extérieur du centre des congrès.

Points positifs: Personnel désagréable, sale, chambres et des salles de bains pathétiques... la clim ne marchait pas

Points positifs: Piscine Riverside

Points négatifs: La chambre avait une odeur de moisi

Points positifs: Les hôtels sont bien pour le prix et il était plus beau que ce à quoi nous nous attendions

Points positifs: l'emplacement était génial

Points négatifs: les frais de parking étaient ridicules on entendait les clients dans hall Enregistrement déroutant, il fallait être un membre hilton pour obtenir un service plus rapide

Points positifs: A proximité du casino, de Bourbon Street et de restaurants.

Points négatifs: L'air conditionné ne marchait pas. Nous avons donc dû appeler plusieurs fois pour que ce soit réparé. Ca n'a pas duré longtemps après que ce soit amélioré. Nous avons dû rappeler." Ca n'a jamais été réparé.

Points positifs: Vue sur le fleuve, accès au centre commercial depuis l'hôtel, propreté

Points négatifs: La piscine est fermée par le temps, elle aurait pu utiliser un four à micro-ondes et des chaînes floues.

Points positifs: L'hôtel était très bien situé et très accessible à pied de diverses attractions de la Nouvelle-Orléans. Le personnel était très sympathique et arrangeant. Ils m'ont permis de changer ma chambre avec un lit double queen size et d'arriver tôt, ainsi que de faire un départ tardif jusqu'à 3, ce que j'ai apprécié. La chambre était de bonne taille pour deux personnes.

Points négatifs: La salle de bains n'était pas aussi propre que je le souhaite. Il y avait des cheveux laissés par l'occupant précédent. La couverture était également sale quand je l'ai séparée de la feuille.

Points positifs: The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.

Points négatifs: The hotel is dated and could use some up-dating.

Points négatifs: I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!

Points positifs: Rooms were clean. Beds were comfortable.

Points négatifs: For $300+/night, charging to use the health clubs seems a slap in the face. At the end of the day, I did not get much more than I would have for $120/night, and will look elsewhere in the future. Sure, the Riverside was the hotel of choice for the ACS meeting, yet I can walk, get to see a bit more of NOLA while doing so, pay much less money, and (in the end) pay much less for what I need -- a quite place to sleep.

Points positifs: Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.

Points négatifs: Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.

Points positifs: The staff was friendly and helpful

Points positifs: Wonderful hotel, always stay there, its close to everything in new orleans.

Points négatifs: Upon check-in our room wasnt ready, it took quite a while for them to get it ready.

Points positifs: I thought the staff was very friendly and helpful. The rooms were extremely clean, and the view of the river was breathtaking at night.

Points négatifs: The walk from self parking to the actual room felt like it was about 10 miles.

Points positifs: La chambre, le lit

Points négatifs: Ils m'avaient confirmé, suite à ma demande, une chambre fumeur. Arrivée à l'hôtel, ils l'avaient louée ! a peine une excuse, personnel très peu aimable. De plus, beaucoup trop de monde dans cet hotel, c'est la panique !

Points positifs: nice rooms

Points négatifs: When you stay at a hotel the hotel is your residence. I was shocked and disgusted to find out that your hotel charges money to guests to get their mail and light packages. My wife has a conference at the hotel early next year and she is absolutely not staying at your hotel because your hotel tried to charge us money to pick up our own mail! I have stayed in many hotels in my life and I've never had to pay the hotel to pick up my own mail which was delivered to the hotel. Can you say penny pinching, cheap and infuriating? I give the hotel 0 stars for its services. Food was pretty good though.

Points positifs: It was very convenient to near-by attractions.

Points négatifs: The fee for parking in the hotel's parking garage. Thirty dollars is a bit expensive for one night. The hotel would not give a reciept for the stay.

Points positifs: I loved my stay at the Riverside Hilton. The location was perfect for all of the attractions. The staff was super friendly and more than helpful. The room was beautiful and clean.

Points négatifs: Yes, the parking. First of all I think that $36.00 a day is a bit steep for parking and my room was located in building 3 which is the furthest away from the parking garage.

Points positifs: Very clean and crisp bed sheets!

Points négatifs: phone was not working properly and reported to the front desk at the last night around 10pm but was not fixed.

Points positifs: The size of the room, comfort & location

Points négatifs:

Points positifs: the location was fantastic and the staff was very friendly and professional. restaurants were great and the night life was all i expected.

Points négatifs: n/a

Points positifs: Emplacement

Points négatifs: Les ascenseurs sont un désastre. Honnêtement, cela me ferait choisir un autre hôtel

Points positifs: J'ai bien aimé le système d'ascenseur, la façon dont le personnel a fait sortir les sans-abri du hall et le personnel professionnel rapide quand on a demandé de l'attention.

Points négatifs: Je n'ai pas aimé combien de gens étaient assis sur la marche avant bloquant la porte. Les portiers devraient pousser les gens le long. Ensuite, sortez les bancs pour que les clients s'assoient au lieu d'eux bloquant la porte.

Points négatifs: Ils remplaçaient le panneau de l'hôtel et j'ai pris un médicament en face de la fenêtre pour tout le séjour. C'était le seul problème

Points négatifs: La chambre que j'ai eue était juste à côté des ascenseurs. Très bruyant, on entend tout ce qui se passe.

Points positifs: Tout

Points négatifs: Rien

Points positifs: Le personnel était sympa et serviable. Les chambres étaient propres à notre arrivée.

Points négatifs: Nous avons demandé au service de ménage de nettoyer la salle de bains un jour de mon séjour et tout ce qu'elle a nettoyé était les toilettes et a enlevé les serviettes sales. Elle n'a pas touché à la baignoire.

Points négatifs: Il n'y a pas de stationnement libre-service, le service de voiturier seulement J'ai surclassé mon séjour pour y inclure le petit déjeuner gratuit mais ça ne valait pas la peine

Points positifs: L'hôtel est très bien situé et le lobby est agréable

Points négatifs: L'hôtel a été surréservé la première nuit. Ils nous ont dit à l'arrivée que notre chambre serait prête en 20 minutes environ car elle était nettoyée. Il n'était pas prêt avant minuit. La chambre que nous avions réservée était une chambre double, ils nous ont finalement donné une chambre king size qui avait été fumée par les clients précédents (il y avait encore des cendres dans la baignoire). Nous avons demandé s'ils pouvaient envoyer un lit bébé - qui n'est jamais arrivé. Heureusement, la deuxième nuit, ils ont changé de chambre. Dans l'ensemble, nous avons été très déçus.

Points positifs: La chambre était excellente et la vue très confortable était spectaculaire

Points négatifs: parking payant de 48 $. Je ne reviendrai probablement pas. Je préférerais que ces informations soient directement incluses lors de la réservation.

Points positifs: La décoration et la vue

Points négatifs: L'odeur de les serviettes de bain étaient comme dans une chambre fumeurs

Points positifs: J'ai vraiment adoré cet endroit et la partie luxueuse de l'hôtel.

Points négatifs: Le parking très cher.

Points positifs: La permission pour prendre la chambre de bonne heure. Le personnel est très sympa

Points positifs: Location was ideal. Staff were friendly.

Points positifs: The location

Points négatifs: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.

Points positifs: Great location

Points négatifs: Rooms could use some sprucing up

Points négatifs: Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again

Points positifs: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!

Points positifs: I like the distance to bourbon street

Points positifs: Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

Points positifs: Very clean and welcoming.

Points positifs: 10-4

Points négatifs: Le personnel ne nous a pas reveillé pour le wake up call

Points positifs: The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

Points négatifs: rooms small

Points positifs: It was easy access

Points négatifs: The room temperature was warm, no matter if you adjusted the air conditioner

Points positifs: Was close to everything!!!!!!!! I always stay at the Sheraton when come to New Orleans!

Points négatifs: Nothing about the hotel.....the only thing I didn't like was it rained the whole time........BUT Loved everything about the hotel

Points positifs: Super bien situé et dans un quartier calme, tout en étant assez proche du quartier français et de la rue Bourbon. Bonnes installations, propre et personnel sympathique.

Points positifs: Les concierges de l'hôtel George et Richard étaient très efficaces !

Points positifs: L'hôtel était propre et proche de tout. Situé juste en face de Luke. Super huîtres, Happy Hour moitié prix de 15 à 17 heures

Points positifs: J'ai tout aimé dans cet hôtel. Très près de tout et le personnel était génial

Points positifs: Très bel hôtel, très proche et espace calme

Points négatifs: Pas exactement au quartier français mais ce certainement pas loin

Points positifs: Génial, propre

Points positifs: L'emplacement était génial. Les chambres étaient très jolies et propres. Le personnel était très serviable.

Points négatifs: Les serveurs au bar étaient désagréables.

Points positifs: Très bon hôtel

Points négatifs: 45 $ par jour pour service de voiturier

Points positifs: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.

Points positifs: We really loved the room bed and service.

Points négatifs: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!

Points positifs: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.

Points négatifs: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!

Points négatifs: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.

Points positifs: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints

Points positifs: Rien

Points négatifs: Chambres méritant une rénovation, sombres et mal insonorisées. Personnel nul. 10 min d'attente au breakfast quand la moitié des tables sont libres. A oublier

Points positifs: I liked the location of this hotel.

Points négatifs: People are always telling you to "watch your back" in New Orleans because someone will always be trying to rip you off. Well the only place I felt ripped off was at this hotel. They charge for everything. Parking-no biggie. Internet-Seriously??!!?? Even the "free" breakfast was a rip off!!

Points positifs: Ils nous ont tenu nos sacs après notre départ

Points négatifs: La salle de bains aurait pu être plus propre

Points positifs: L'emplacement était super.

Points négatifs: Le ventilateur de la salle de bains ne fonctionnait pas.

Points positifs: L'emplacement est super et le personnel était sympa.

Points négatifs: J'ai été déçu quand nous sommes arrivés dans la chambre. La chambre était étroite et nous nous attendions à une salle de bains plus luxueuse. Il y avait très peu d'espace de marche avec le très grand lit.

Points négatifs: Service client extrêmement mauvais. Le responsable a été difficile à contacter. A l'arrivée, je n'ai pas eu accès à l'hôtel. Pas une personne sur place n'a dû attendre jusqu'à ce que quelqu'un d'autre qui avait une clé puisse nous faire entrer. Toujours attendu. Puis ils étaient désagréables. Le service de nettoyage était Également désagréable. Je ne le recommanderais à personne. Impossible d'attendre de quitter.

Points négatifs: La seule chose : quand nous sommes arrivés il n'y avait que 2 serviettes pour une famille de 4 personnes. Ils ont été rapides à en apporter plus.

Points négatifs: Ma chambre n'était toujours pas prête à 23 h le soir 1 Gouvernante L'hôtel n'est pas terminé encore Pourquoi ils s'ouvrent pour un voyage d'affaires

Points positifs: J'aime l'emplacement, qu'il était juste sur le canal. Il y avait une sécurité qui était très utile mais c'est tout. La chambre était très belle

Points négatifs: Nous n'avons pas pu nous enregistrer à l'hôtel avant 16h00, que toute la journée, il n'y avait pas assez de femmes de ménage pour que nous puissions nous enregistrer. Quand nous avons finalement pu la chambre que j'avais réservée n'était pas disponible ! Je ne sais pas comment cela se produit . J'ai dû m'installer pour une chambre que je ne voulais pas ou dormir dans ma voiture. Le parking était horrible.

Points négatifs: L'emplacement était agréable et pratique, mais l'hôtel n'était toujours pas vraiment ouvert pour Mardi gras. Après avoir attendu quelques heures, nous n'avons pas eu la chambre que nous avions réservée

Points positifs: L'emplacement était agréable et pratique, mais l'hôtel n'était toujours pas vraiment ouvert pour Mardi gras.

Points négatifs: La direction était horrible, a refusé de venir à la réception et de parler avec les clients. service -10/10

Points positifs: Emplacement... Juste sur le canal et À Quelques Pâtés de Maisons de Bourbon St Trolley & bus Arrêts de l'autre côté de la rue le personnel était merveilleux. Surtout notre personnel du matin (désolé, j'ai oublié son nom). Elle est allée plus loin. Nous avons donné 2 (GRATUIT) laissez-passer en tramway, donc mon mari et moi nous sommes aventurés à N. Orleans. Le personnel était très courtois. Dans l'ensemble... un excellent séjour

Points négatifs: Les oreillers ÉTAIENT DE PETITE TAILLE. : Nous voyageons beaucoup et nous n'avons jamais vu des oreillers aussi petits. On dirait des oreillers avec canapé-lit. Serviettes: Mais PAS de chiffons de lavage le lendemain (je suis sûr qu'ils auraient fourni la somme si j'avais appelé, mais nous en voyageons avec certains. Prix: Nous avons payé $209.00 par nuit et le Marriott à quelques pâtés de maisons était $239, je sais que la famille de la colombie-britannique y séjourne

Points positifs: Propre, confortable, proche du quartier français. Il y avait un frigo et un micro-ondes dans la chambre. (Mais des panneaux indiquent qu'on ne peut pas manger à l'étage).

Points négatifs: La chambre annoncée était sensée avoir un grand lit qui n'était qu'en fait qu'un lit normal. Les feuillets d'informations indiquaient que le petit déjeuner était compris dans le prix de la location. (en vérité il ne l'était pas) Pas de coffre pour vos objets précieux. Ascenseur douteux. Super vue sur le parking. Placard sans lumière

Points positifs: A proximité des sites touristiques

Points négatifs: Des punaises de lits ! Le parking n'est pas 14 dollars ! HORRIBLE SERVICE !

Points positifs: The bed was comfortable and great location not in the middle of all the havoc

Points négatifs: Rooms are on the smaller side

Points négatifs: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside. The price was ok but not amazing. Certainly not cheap enough to make up for the issues.

Points positifs: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,

Points négatifs: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.

Points positifs: Emplacement

Points positifs: Emplacement idéal, à seulement un pâté de maisons de Canal Street, à quelques pas du quartier français, du bord de la rivière et de toutes les attractions du centre-ville.

Points négatifs: Étant entouré par tant de choses, il n'est pas étonnant que l'hôtel dispose d'installations minimales. Le meilleur restaurant est hors site.

Points positifs: Le personnel était super.

Points positifs: L'emplacement est juste à côté de Canal Street et c'est un excellent accès au quartier français !

Points négatifs: Notre chambre n'avait pas de fenêtres. Assurez-vous d'avoir une chambre avec des fenêtres.

Points positifs: La chambre était propre et confortable. Lit confortable et très épais coussins.

Points négatifs: Il n'y a rien

Points positifs: La chambre était belle et propre, avec tout le confort moderne. Le personnel était très sympathique

Points négatifs: Il n'y a pas de piscine dans cet établissement comme indiqué sur kayak

Points positifs: Le personnel était bien informé et chaleureux.

Points négatifs: Le parking est à 3 rues de là

Points positifs: Emplacement. L'hôtel est à proximité de tout ce qu'il faut faire, visiter et manger.

Points négatifs: Rien de plus.

Points positifs: Personnel très sympathique et gentil

Points négatifs: Ce serait super d'avoir un bar dans le lobby mais ce n'est pas essentiel non plus.

Points positifs: Le personnel était génial ! Donna et Travis sont super ! J'ai beaucoup aimé l'atmosphère de cet hôtel, très bien situé, chambres géniales. Nous reviendrons dans cet hôtel sans hésiter !

Points positifs: Il est très bien situé, près de Bourbon Street

Points négatifs: Petite chambre, sans fenêtre !

Points positifs: Pratique

Points positifs: Nothing

Points négatifs: When looking to book this hotel we referred to the photographs on the Kayak site. The original photographs showed a French provincial style more conservative accommodation. We we arrived this was a Art Deco style hotel. The room smelled, was not clean and had insects flying in spots. We changed hotels after two days thinking we were upgrading. What a disappointment. Not hotels fault but Kayak.

Points positifs: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!

Points positifs: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.

Points négatifs: The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.

Points positifs: Location is very good.

Points négatifs: They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking. The rooms are small and very generic.. and many don't have a window.

Points positifs: Location just a block from all the action in the French Quarter was perfect.

Points négatifs: Room was very small for the price. No pool or spa facilities.

Points positifs: hotel bien placé

Points négatifs: petit déjeeuner continental jamais distribué personnel incompétant

Points positifs: Great location, helpful staff

Points négatifs: What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.

Points positifs: Royal St. Charles was within walking of all the things you would like to see.

Points négatifs: phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.

Points positifs: Sa situation et la taille de la chambre

Points négatifs: Rien pour le petit déjeuner "inclus"

Points positifs: Sa situation en ville près du French Quarter ses accès au tram

Points négatifs: Rien pour le petit déjeuner présenté comme inclus

Points positifs: cheap and it shows. tiny rooms. horrible customer service. never again.

Points négatifs: there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.

Points positifs: Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.

Points négatifs: nothing

Points positifs: location; free internet access

Points positifs: The bed was very comfortable

Points négatifs:

Points positifs:

Points négatifs: I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.

Points positifs: Nothing, They were the rudess people I have ever meet.

Points négatifs: We made reservation for a double bed room and when we got to the hotel we got a single queen size bed. They said all the rooms were booked and that our reservation was not guarentted. I will never stay at this hotel again.

Points négatifs: Petit déjeuner offert. Les autres Hyatt offrent un petit déjeuner gratuit. Vous pensiez que parce que le Centric est sur le haut de gamme que le petit déjeuner serait offert. Chuck et le personnel du bar étaient excellents. La nourriture était super.

Points négatifs: très bruyant, camions et véhicules de service travaillent tous les matins à 5 heures du matin. L'hôtel peut changer les fenêtres pour une insonorisation fenêtres.

Points négatifs: Ja

Points positifs: Il était parfaitement situé et comportait employés étaient tous très serviables et aimables.

Points positifs: Normalement, je ne fais pas de commentaires, mais cet hôtel était exceptionnel. Personnel très sympa et serviable. A l'arrivée on nous a donné une chambre de catégorie supérieure. Emplacement extrêmement pratique pour tout. Chambre spacieuse. Merci pour un séjour agréable, nous reviendrons

Points négatifs: La salle de bains était le seul problème.

Points positifs: Bien situé

Points négatifs: Haut frais de stationnement

Points positifs: Très bien situé, propre et charmant

Points positifs: Joli petit hôtel ancien dans le quartier français. Décor moderne dans les chambres spacieuses. A proximité de tramways s'arrêtent en bordure du canal. Arrivée à l'avance à faire du kayak

Points négatifs: Les employés du liquide s'enregistrent dans le petit déjeuner de l'hôtel était très impoli. La moquette dans les couloirs auraient eu besoin d'être remplacés ou d'entretien. Les piscines étaient très sales

Points positifs: Nous avons pu aller à pied partout

Points positifs: Le service client était fantastique !

Points positifs: J'ai adoré tout le personnel ! Nous avions une chambre avec un grand balcon et nous avons vraiment apprécié les restaurants et le salon de l'hôtel.

Points négatifs: Honnêtement, nous avons été complètement satisfaits.

Points positifs: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.

Points négatifs: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.

Points positifs: Beds were really comfortable, room was huge, very quiet.

Points négatifs: The option for late check out

Points négatifs: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.

Points positifs: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.

Points négatifs: Canal St. side of hotel is very noisy at night.

Points positifs: We enjoyed our room very much and would stay there again.

Points négatifs: The room felt very homey.

Points positifs: The location next to the Quarter was fabulous. The room itself, that is the bed and furnishings, were quite pretty.

Points négatifs: They did not serve a compliment breakfast nor did they have a mini refrigerator or a coffee maker in the room. There wasn't even a clock radio in the room. The ladies who cleaned the rooms missed our room one day and came very late the second. They did not replace shampoos or kleenexes. If it were not for the fantastic location, I wouldn't have enjoyed my stay there.

Points positifs: Location was excellent

Points négatifs: a lot of the bars in the hotel were not open ot opened late.the noise coming from the street - however this was to be expected - might be nice to try and sound proof it a bit more

Points positifs: good location

Points négatifs: room decor needs update; halls and elevators also

Points positifs: excellent location

Points négatifs: had to pay for internet

Points positifs: Le personnel était super gentil et serviable

Points négatifs: Ni placard ni miroir.

Points négatifs: En fait, je n'ai pas eu l'occasion de séjourner ici, car j'ai reçu un e-mail après avoir réservé par l'intermédiaire d'AMOMA que l'hôtel fermait et que ma chambre ne serait pas disponible.

Points positifs: Chambre et emplacement

Points négatifs: Le personnel d'attente était lent et peu professionnel, mais les chambres sont si agréables que les 15 minutes d'attente pour le service de voiturier en valent la peine

Points positifs: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.

Points négatifs: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.

Points positifs: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.

Points positifs: Good location and the Hotel was clean.

Points négatifs: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.

Points positifs: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.

Points positifs: Très bien situé et charmant décor

Points négatifs: Un peu bruyant du bruit de la rue. Bâtiment est un vieil immeuble, on entendait les canalisations

Points positifs: Super hôtel !!!! Ce n'est pas loin à pied de Bourbon Street et le bord de l'eau sur le marché. Nous avons passé un excellent séjour !

Points positifs: L'Ambiance rustique, le café, les boissons,c'est bien situé, le personnel

Points négatifs: La baignoire-douche qui aurait pu être remis à neuf mais ça fonctionnait.

Points positifs: La literie est fabuleuse. Le personnel est sympa. Les chambres sont décorées de façon très moderne et amusante. Bon emplacement. Bar sympa juste à côté avec de super hamburgers. Je n'ai pas essayé le restaurant, mais le comptoir à café est super. Deuxième séjour ici et j'y retournerai volontiers.

Points négatifs: L'isolation est HORRIBLE ! Lors de mon premier séjour, j'entendais les gens marcher sans arrêt, donc cette fois-ci j'ai demandé une chambre au dernier étage. Bien que cela ait atténué le bruit, cette fois-ci, nous pouvions entendre chaque mot des voisins et des gens dans les couloirs et malheureusement un bébé qui pleurait nous a réveillés plusieurs fois une nuit. La prochaine fois je demanderai des écouteurs !

Points positifs: Le personnel était merveilleux et la chambre était super. Super lits confortables et décoration amusante à des prix raisonnables.

Points positifs: Super hôtel très bien situé et permet d'accéder facilement aux restaurants et bar au rez-de-chaussée

Points négatifs: Besoin d'être un peu plus vert avec l'option de recyclage des serviettes.

Points positifs: Bien dans l'ensemble, branché

Points négatifs: La température dans la chambre était un peu chaude

Points positifs: Le style de l'hôtel et les chambres étaient super. Bien conçu et ambiance cool. Vraiment adoré cet hôtel. Belle petite retraite pour une escapade en plein cœur de la Nouvelle-Orléans

Points positifs: Il est très bien situé. Très bon prix. Propre et très confortable

Points positifs: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.

Points négatifs: No concerns or changes to suggest

Points positifs: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.

Points négatifs: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.

Points positifs: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms

Points négatifs: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.

Points positifs: Clean and good location.

Points négatifs: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.

Points positifs: The hotel had a really nice vibe

Points négatifs: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.

Points positifs: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!

Points positifs: This was our second stay. The decor, atmosphere and location are awesome.

Points négatifs: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.

Points positifs: I liked the convenience of the location

Points négatifs: I did not get the room I booked

Points positifs: I liked the old-world feel of the building and the confort of the bed. The location was also key being so close to the french quarter.

Points négatifs: The walls were very thin and I could hear my neighbours talking.

Points positifs: I like the hotel period.

Points négatifs: No

Points positifs: Conveinvent location to french quarter.

Points négatifs: No

Points positifs: The large rooms, the price, the convenience. The staff was very friendly.I liked the safe deposit box feature and going online capabilities. I loved the view especially at night and at sunrise. Thanks for asking.

Points négatifs: The bathrooms had mold around the sink. It looked bad. The tub mat was dirty looking. I asked the front desk to have the maid clean the tub a little better or leave stuff for me to clean it. Probably the mats just need some bleach cleanser to whiten them. Because the mats never whitened during our stay. Also, the wall under the heat/ac vent that is between the bathroom and the main room needed cleaning-drip marks marred the wall & it looks like someone threw a beverage against the wall-probably just condensation. But these are easy things to fix. Room 424 was my room. It doesn't look like the ad says -recently updated.

Points positifs:

Points négatifs: Yes not safe noesy inconfortable I advise this hotel for any body

Points positifs: J'ai apprécié la situation à deux pas du quartier français. I have enjoyed situation of this hotel near french quarter.

Points négatifs: La chambre pas faite tous les jours. The room have not been made every day. Le petit déjeuner n'en est pas un. The breakfast is not one.

Points positifs: Location vis-a-vis my meeting place and important places.

Points négatifs: The mandatory phone/internet charge of 8$. This must be stated from the beginning. Anyway, it was good staying there.

Points positifs: close to what I wanted

Points négatifs: no

Points positifs: Close proximity to French Quarter (Canal Street) and the Convention Center.

Points négatifs: I had problems with the bathroom light not coming on. Reported this to the frontdesk. They sent someone in to place new bulbs in, but that only solved the problem for a brief moment. It seemed to be an electrical problem because the light did not come back on after turning it off. The bathrooms really need updating. Other than that, I actually liked the hotel and it's location to everything.

Points négatifs: Petit-déjeuner

Points positifs: Le café Illy gratuit le matin était une bonne touche. L'emplacement de l'hôtel par rapport aux attractions était super. Accès facile au chariot.

Points négatifs: Les chambres n'étaient pas très insonorisées. Nous pouvions entendre la conversation des gens à côté, et à chaque fois que le klaxon ou le klaxon du bateau sonnait, on pouvait l'entendre très bruyamment (même au 21ème étage). Le restaurant de l'hôtel était en cours de rénovation.

Points positifs: Le service était très bon. Super lits! Très bel hôtel

Points positifs: Couloirs bruyants sans isolation. Le matin, j'ai compté les portes qui claquaient des femmes de ménage... êtes-vous prêt ?... 143 fois sur une période de trois heures allongé dans le lit. Apprenez à laisser une porte entrouverte. C'est difficile car les portes s'ouvrent dans une direction horrible. Mais j'ai littéralement entendu chaque bruit de 8 à 11 heures. J'ai eu l'impression que si je pétais, on l'entendrait dans 14 autres chambres, un défaut majeur de design. Insultes dans les couloirs et dire au personnel de ménage de cesser de laisser les portes claquer chaque fois qu'ils entrent dans une chambre.

Points négatifs: Pas d'isolation.

Points positifs: Bon emplacement

Points négatifs: Nous avons dû demander plusieurs fois par jour de faire nettoyer la chambre, plusieurs jours.

Points positifs: Tout le personnel que nous avons rencontré était très sympathique et serviable, le réceptionniste à l'arrivée en particulier

Points négatifs: La salle était un peu drôle d'odeur

Points positifs: Décoration contemporaine, personnel aimable, le confort

Points négatifs: Absence d'options de nourriture et horaires contraignants

Points positifs: C'est un endroit très élégant et très bien situé. Le personnel était sympathique et serviable. Le lit était très confortable !

Points négatifs: Peu chère

Points positifs: The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable.

Points négatifs: No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.

Points positifs: Nice interiors and free bottled water. They have good beds though, that was a plus.

Points négatifs: Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.

Points positifs: decore style, great location- most things in walking distance, safe, good value.

Points négatifs: No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.

Points positifs: The location was great.

Points négatifs: Just kind of dirty and run down in places.

Points positifs: This was a great hotel and a great value! I enjoyed my stay in the staff did a nice job cleaning the room each morning. The room was very well-equipped and the hotel had a nice lobby, great bar, pool and fitness center. My room even had windows on two sides giving me great views and a feeling of openness. Only low ceiling heights, a tight. Anthropomorphic and carpet as opposed to wood floors keep this hotel from being one of the very best. It has a great boutique feel and killer location near downtown and the French quarter.

Points négatifs: Low ceiling heights, a tight bathroom and carpet in the room as opposed to wood flooring. These are small comments. The hotel was great!

Points positifs: This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic!

Points négatifs: I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.

Points positifs: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.

Points positifs: Location was superb, room were clean, and staff were excellent.

Points négatifs: Pillows were a bit hard to make comfortable.

Points positifs: friendly, Luxe, design

Points positifs: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.

Points négatifs: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.

Points positifs: The beds were Awesome! Very comfortable.

Points négatifs: Wet spot on the floor of the room. Bathtub a little dated.

Points positifs:

Points négatifs: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.

Points positifs: Le service et l'emplacement.

Points positifs: Rester au coin de Bourbon Street et d'Orleans St était parfait. Le personnel était très sympa, y compris le service de voiturier et le groom. Nous n'avons pas demandé beaucoup, mais on nous a beaucoup donné. La boisson gratuite à l'arrivée n'a certainement pas été blessée ! J'ai aussi beaucoup aimé la belle région devant l'arrivée. Cela m'a rappelé si un salon formel, et chaque fois que j'ai cessé de m'asseoir là j'ai rencontré d'autres invités. C'était vraiment très chaleureux.

Points négatifs: Je n'ai pas aimé les frais de parking. J'ai réservé par l'intermédiaire de Trip Advisor et j'ai dit qu'il y avait un parking, mais rien sur les frais supplémentaires. Je pense que c'était plus la surprise de ce genre de m'ennui. De plus, je ne suis pas certain que l'air fonctionnait. Il n'était pas chaud, mais il n'était pas cool non plus. Cela dit, nous ne l'avons jamais mentionné au personnel, étant donné que nous n'étions que dans la chambre pour dormir, donc je pense qu'ils l'auraient corrigé ou nous ont déplacés s'ils étaient connus.

Points positifs: Bel hôtel avec un personnel sympathique et efficace. Si vous voulez séjourner au coeur de Bourbon Street, c'est cet hôtel. Optez pour un surclassement en suite avec balcon pour un séjour parfait.

Points négatifs: Tout était super.

Points positifs: l'emplacement est super

Points négatifs: J'ai trouvé que le personnel de la réception aurait pu être mieux. Ils ne m'ont même pas dit merci d'avoir séjourné ici à mon départ.

Points positifs: Plus que ce à quoi nous nous attendions. Le personnel est super, très bien situé, très bonne nourriture, très bon hôtel! Nous y retournerons chaque fois que nous visitons.

Points positifs: Super chambre. Bon emplacement, et le personnel était incroyable.

Points positifs: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.

Points négatifs: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Points positifs: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.

Points négatifs: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.

Points positifs: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

Points positifs: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool

Points négatifs: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!

Points positifs: Everything. The people working the desk when we checked in around 10pm were exceptional employees.

Points négatifs: N/a

Points positifs: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!

Points négatifs: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Points positifs: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

Points positifs: The room was giant

Points négatifs: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.

Points positifs: the room and buffet.

Points négatifs: the problem with bringing guest to your room.

Points positifs: very close with in walking distance to most everything you would want to do.

Points positifs: Nothing at all. The hotel staff was ok----the room was the size of a closet made for 1 person, and I paid over $100 for it. The hotel was booked therefore I couldn't switch rooms.

Points positifs: location and room. Got a deal for 74 USD for 1 night.

Points positifs: Location

Points négatifs: N/A

Points positifs: We got upgraded to a suite! What a treat! The proximity to the places I wanted to be. I'd definitely stay there again. Loved the courtyard swimming pool. It was hard to believe that right over the wall was famous Bourbon Street. If you get the chance, stay at this place! EVERYTHING was great!

Points négatifs:

Points positifs: I did like that they were helpful in help me choose places to go visit. They pointed me in the right direction.

Points négatifs: They tried to tell me when I checked in that the room I booked wasn't available and I would have to get a smaller room. Eventually they gave me the room I booked, but I should have to deal with crap like that.

Points positifs: Location, pool and lobby interior

Points négatifs: Difficult to find the front desk and concierge, need a sign

Points positifs: Great location in the center of the French Quarter. Nice restaurant-breakfast.Nice pool. Nice staff.

Points négatifs: Tiny room with window that faced a cement wall 2 feet away. Older bed linens and comforter. Noisy lobby. Other rooms might be nicer.

Points positifs: great location

Points négatifs: room was extremely small (two of us); co-worker stayed in another room booked at the same time that was much larger and nicer

Points négatifs: Plus de café dans la chambre.

Points positifs: Pas grand-chose. Le service était correct.

Points négatifs: Lits horribles. Et les pires couvertures que j'aie jamais vue dans un hôtel. Les oreillers étaient affreux.

Points positifs: Outstanding service